Tag: Innovation

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S2 E114 —Top 10 Ways to Rebuild Trust and Reinvent Complex Enterprises

You need the first three in place to break through natural resistance brought about by fear, uncertainty and doubt.  Involve employees in decision-making processes and empower them to contribute ideas and take ownership of projects.

“5”  Steve Zahn, 51: “Destruction, which is terrible, is very different from demolition, which is necessary. You must tear down the old to make room for the new. You’re ready to let go so you can build.” Scorpio

Hi and welcome to Sunday’s Episode 114 in Season 2 of  “My Pandemic Year Natural Experiment” on this 13th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E113 — 9 Pitfalls to Avoid; S2 E112 — Betting on the Progress of 5 Innovation Teams; S2 E111 — Against All Odds 530 is Alive!

Related from Season One, the Normal Year

S1 E114 — Setbacks, Frustration, Epic Fails but How Was Your Day?; S1 E113 — Is This an Omen?; S1 E112 —  When Was the Last Time You Wrangled Your Past?; S1 E111 — Is There Half-life of Wisdom?

Context

This is a continuation of a “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention

We’ve begun summarizing what we learned from our Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three and from a different industry with similar needs, but from a consulting assignment. We profiled Part One , Two , Three  and Four in the recent episodes. In our previous episode described cautionary tales about how easy it is to fail if you don’t avoid major pitfalls.  Now let’s list what works.

Organizations can reinvent themselves through various strategies, including:

    1. Embrace Innovation: You can’t reach reinvention goals without innovation, right? Encourage a culture of innovation within the organization, where employees are encouraged to explore new ideas and experiment with novel approaches. Unless you are already a Paradoxy-Moron organization built for innovation, you’ll be met with doubt from your talent culture. (Technology company Part One  and a Real Estate and Relocation company Four)
    2. Invest in Technology: Embrace new technologies that can streamline processes, enhance productivity, and create new opportunities for growth. You can’t innovate and reinvent if you don’t make it easy to create and share new knowledge at a must faster pace. (Behind the scenes consultancy Part One)
    3. Cultivate a Learning Culture: Without a learning culture, you fall backwards into what stalled your growth to begin with.  Encourage continuous learning and development among employees to keep up with industry advancements and acquire new skills. (Technology company Part One and Behind the scenes consultancy Part One , Two , Three  and Four)
    4. Empower Employees: You need the first three in place to break through natural resistance brought about by fear, uncertainty and doubt.  Involve employees in decision-making processes and empower them to contribute ideas and take ownership of projects. (Behind the scenes consultancy Part One , Two , Three  and Four)
    5. Adapt to Market Changes:  Stay agile and be responsive to market trends and changes in customer preferences. Continuously assess the market landscape and adapt strategies accordingly. Like physical fitness or weight loss when you succeed it is tempting to stop and enjoy your results.  Reinvention isn’t a one time thing.
    6. Reevaluate Business Model: Assess the current business model critically and be open to making necessary changes to align with the evolving market demands. Once you empower your talent culture, you can’t ignore their efforts and proposals.  Top management normally resists sharing the responsibility for directing their enterprise.(Behind the scenes consultancy Part Four)
    7. Focus on Customer Needs: Understand the evolving needs of customers and tailor products or services to meet those needs effectively. Who better than coming directly from those who engage with those customers? (Behind the scenes consultancy Part Four)
    8. Strategic Leadership: Strong leadership is essential in driving the transformation process and inspiring a shared vision among employees. (Behind the scenes consultancy Part One , Two , Three  and Four)
    9. Collaborate and Network: Build partnerships and collaborations with other organizations or startups to leverage collective strengths and expand market reach.
    10. Manage Risks: Recognize the potential risks associated with transformation and have a robust risk management plan in place. 

Remember, reinventing an organization is a complex process, and it requires a comprehensive understanding of the organization’s strengths, weaknesses, opportunities, and threats. It involves both strategic planning and a willingness to adapt to change throughout the journey.

Evidence

“5”  Steve Zahn, 51: “Destruction, which is terrible, is very different from demolition, which is necessary. You must tear down the old to make room for the new. You’re ready to let go so you can build.” Scorpio

If there ever was a mantra that came natural to Paradoxy-Moron organizations and reinvention teams, it has to be this one.

Random ones that make me want change my sign.

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Procrastination is fear in disguise. Affirm to yourself that whatever you don’t know about the situation can be learned along the way. It won’t be that bad. You might even like it. Take a little bite.” Leo

A dual curse — being an introvert and hesitating for fear of failure.  But, given this pandemic adds boredom into the recipe, why not embrace this work-in-progress?

“4”  Steve Greene, 34; Steve Guttenberg, 61: “To co-create will be a thrill whether you think it’s going well or not. There will be lessons along the way. Creative collaborations are as particular a partnership as any love match.” Virgo

Maybe not so much for today, but over the course of my “reinvention career” specifically with crazy creative Dave for five years when we had what he described as a “license to steal” and later with him and the creative team at Think!City.

“3”  Steve Kerr, 54: “Your mind doesn’t like an open loop. Something incomplete will haunt you. You’ll go back and back to it until you’ve either discovered the answer or made up a theory to hold you over until you do.” Libra

Oh great, but don’t tell anyone.  I may have mislabeled a talent profile as a card-carrying Systematic-Profile, or at least the correlated Myers-Briggs temperament which begs to re-categorize it as a Paradoxy-Moron thriving contributor.  Oops.

“3”  Steve Aoki, 41: “If you feel you must succeed, it means that, somewhere in the thought stream running through your head, there’s some false information. Either stop demanding success or change your definition of it.” Sagittarius

What the hell?  If I’m a self-styled introverted procrastinator existing in the outer realm of the pandemic, how does my thought stream compel me to take action about what I just confessed?

“3”  Steve Nash, 45: “Sometimes, ideas just come to you, but don’t depend on it today. The best projects, solutions, theories, recipes and more will begin with a brainstorm. Don’t skip this step.”Aquarius

Now, what?  Brainstorm.  Brainstorm.  Got it.  But, just one question.  Doesn’t this just stretch out the open loop dilemma?

Steve Jobs, (1955 – 2011): “You don’t know what to do next, and that means you’re in an exciting position, alert with the energy that only fresh trouble can provide. Search for answers in the obvious places.” Pisces

WTF.  Forget brainstorming now? Just go with answers from obvious places?  

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 5060 to 5125.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S4 E41 — Admiring Ancient Sinaqua and Anasazi Cultures

As we began running out of steam along the cement sidewalk, me with my Trekking poles in anticipation of exploring Sedona in a couple of days, Jay turns to me with a puzzled look that came over his face after staring at Montezuma.  “They really got the shaft, didn’t they?”

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Sunday’s 41st Episode in Season 4 of  “Our Disruptively Resilient Year” on this 15th day of May in the spring of 2022.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12943 this week to 12982 organically grown followers.
    • Orange County Beach Towns 204 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

Ever searching for connections and patterns, I fell back in time while staring up at Montezuma’s Castle. 

Back to our adventure in Mesa Verde.

The ranger said to visit the museum and the Spruce House since we could visit without tickets or a guide. 

Image Credit: Wikimedia Commons

Not until we hiked down to the Spruce House, did I begin to appreciate the severely shortened stopover. We climbed down into a Kiva and then I forgot about our time constraint.

Like I was transported into a different world, a different time. I could begin to use my imagination. 

Here at Montezuma’s Castle access to a similar experience could no longer be allowed.  And hadn’t for decades because of the growing deterioration.

It would make sense that just like in Colorado, if warring tribes or other threats challenged the ancient Sinaqua’s existence, they moved to the cliffs for protection. 

In Mesa Verde we barely had enough time to take in cliff dwellings that now appeared in the shadows across the canyons from a turnout. 

We stopped and photographed like so many other tourists before and after us — until the rain moved in. 

The centuries of inhabiting this area begins to sink in when you stand here next to our SUV with digital cameras in hand and gaze out across the canyon to the complex of early Anasazi cliff homes — what, some 1400 years before the first European explorers laid eyes on the territory – or even stepped on North American shores!

Image Credit: Wikimedia Commons

Maybe Mesa Verde felt grander because, well, it is and you can climb through it and view it from across the mesa.  

I remember the Anasazi people — Ancestral Pueblo-ans — lived for roughly 700 years in Mesa Verde, having migrated from the Four Corners region. 

That’s three or four times longer than the United States has been in existence.

The heart of the Anasazi region spanned northeastern Arizona, northwestern New Mexico, southeastern Utah and southwestern Colorado —a land of forested mountain ranges, stream-dissected mesas, arid grasslands and occasional river bottoms.

So, here we are in Arizona and I wonder how the Sinaqua are related to the Anasazi, or if they are.

Because in the 12th or 13th century over a period of one or two generations the Anasazi vanished from that mesa. They left no written records, so their story is incomplete. 

Image Credit: Mesa Verde National Park

At Montezuma Castle the Southern Sinagua flourished in the Verde Valley, just as for thousands of years hunters and gatherers had preceding their period of agriculture and architecture.  Apparently they were influenced by the Hohokam and the Northern Sinagua in southern and central Arizona.  Hohokam moved north into the valley between 700 and 900 CE (Common Era) and grew corn, beans squash and cotton in irrigated canals.  

Northern Sinagua culture in Flagstaff featured above ground masonry dwellings something around 1125.  Montezuma Castle and Tuzigoot villages reached their maximum size in the 1300s while remaining occupied for another 100 years.

Why did the Southern Sinagua, like the Anasazi, migrate away from this area by early 1400s? Both mysteries remain.  Both may have resulted from overpopulation, depletion of resources and diseases or territorial wars.

But it is the pueblos of Arizona and western New Mexico and those of the upper Rio Grande drainage that greeted the Spanish expeditions into the Southwest in the 16th century.

What began as a small trickle grew into a flood as several million Europeans and their descendants forced their ways upon the indigenous people of the New World over the centuries to come.

For four centuries, from 1492 — 1890, Europeans convinced the “heathens” they found, to adopt their ways.

In 1539, for instance, Franciscan Friar, Marcos de Niza, followed by Francisco Vasquez de Coronado’s Spanish expedition first came looking for trade routes to the orient and Seven Cities of Gold, as well as to colonize the New World.

Disappointment over the lack of physical riches soon was replaced by Spain’s legendary missionary zeal.

And the Spaniards were sorely tempted by the wealth of the American Indian souls ripe for conversion. 

So, by the end of the 16th century Juan de Onate officially had claimed this area for Spain.

It certainly seems clear, that while the Anasazi had abandoned the mesa before the Spaniards came, they had mastered community living — taking advantage of nature by building their homes under the protection of overhanging cliffs. 

Apparently, analysis of the ruins and excavated artifacts point to a civilization using rectangular shaped sandstone blocks held together with cement made from mud and water. 

It says  in the official park brochure that their rooms averaged about 42 square feet and housed two or three people. They stored crops in isolated rooms and in the upper levels.

Ironically, garbage heaps, from years of tossing over food and broken tools — knives, axes, awls, stone and bone scrapers, and pottery — have yielded the most knowledge about the Anasazi. 

I’d hate to think what story a lifetime of garbage would tell future archeologists about me!

But from their’s, we know they farmed beans, corn, and squash crops. They hunted deer, rabbits and squirrels and domesticated turkeys and dogs. 

Before they learned how to make pottery, they had mastered the art of basket making using a spiral twilled technique for hauling water, storing grain and perhaps even for cooking. 

And a thousand years before the Spanish conquistadors and missionaries arrived, around 550 A.D. pottery obsolesced basket weaving. They created pots, bowls, canteens, ladles, jars and mugs. 

They stored and cooked in them. Rituals and ceremonies incorporated them. 

They managed to produce a surplus of goods that gave them an advantage in a trading economy — stretching all the way to the Pacific coast, as evidenced by seashells.

In similar fashion, the Southern Sinagua mined salt deposited a few miles from present-day Camp Verde nearby, and traded salt widely throughout the Arizona region.

They also fashioned stone axes, knives and hammers and “man’s and metates” for grinding corn.  Beyond survival they Made bone awls and needles, cotton-woven clothes with shell ornaments together with turquoise mixed with a local red stone called argillite.

Back in Colorado, about five hundred years after their first pots appeared — by 1100 to 1300 – the Anasazi entered the Mesa’s classic period when about several thousand tribal members concentrated in compact villages with many rooms, kivas, and round towers seen today. 

We know more about their history than we do about the Southern Sinagua.   Most of the Anasazi cliff dwellings were build from 1190 to 1270, ranging in size from one-room house to 200-room villages — Cliff Palace. 

Image Credit: Wikimedia Commons

With a kiva — a Hopi term for the ceremonial room — underground chambers in which they performed healing rites, prayed for rain, luck in hunting or for good crops in the upcoming seasonal harvest. 

 

Image Credit: Wikimedia Commons

And kivas may have been the community center where weavers and potters gathered to practice their craft. A small hole in the floor, called a sipapu, is the symbolic entrance to the underworld. 

But, they lived in the cliff dwellings for less than 100 years. By 1300 Mesa Verde had become a ghost town. Why?

At Montezuma Castle, the Southern Sinagua reached their maximum size in the 1300s and were occupied for another century, until they too migrated away in the early 1400s.

Probably due to a draught, scientists theorize. Crops may have failed. Or after literally hundreds of years of intensive land use the soils, the forest and their animals may have become depleted resources. 

Or maybe the political and social climate made it intolerable for the tribe to remain. 

Image Credit: Wikimedia Commons

What remains today at Mesa Verde in Colorado are three major cave dwellings on Chapin Mesa. The Spruce Tree House. Cliff Palace. Balcony House. Driving the loops of Ruins Road from canyon rim vantage points can see other dwellings.

But whatever the reasons, they traveled south into what is now Arizona and New Mexico becoming reacquainted with relatives already settled there, right?

As we already found out in Arizona, some of the Pueblo people and other tribes in the region are direct descendants of the cliff dwelling Anasazi. 

And we already know that those Pueblo tribes chafed under Spanish occupation, especially in New Mexico – culminating in the 1680 Pueblo Rebellion. 

“Are you alright?” The question Emma the Baroness asked snapped me out of my memory of the Anasazi cliff dwellers. 

Oh, yeah I told her and asked if she too remembered our Mesa Verde adventure?

Sure how could I not was her answer.

As we began running out of steam along the cement sidewalk, me with my Trekking poles in anticipation of exploring Sedona in a couple of days, Jay turns to me with a puzzled look that came over his face after staring at Montezuma.

“They really got the shaft, didn’t they?” Jay says rhetorically.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

“5”  Steve Jobs, (1955 – 2011): “A habit has served you well for a very long time, and yet you can do much better. This you’ll find out as you make the switch to less costly and more fulfilling options. Eventually, the new choice will come easily to you.” Pisces

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E40 — Don’t Bet Against Montezuma or the Yavapai-Apache Nation; S4 E39 — Closing in on Uncle Billy’s Lynx Creek Mining Claim; S4 E38 — Billy and Buckey Blow My Brain in Whiskey Row’s Palace 

Related from Season Three, the Paradoxically Normal Year

S3 E41 — What’s Up with Telluride or Humboldt County or Bodega Bay?; S3 E40 — How Stealing Your Sign Led Me to a Nobel Prize; S3 E39 — Ready for Your Big Leap Forward?; S3 E38 — Sliding on a Super Slippery Slope to 2nd or 3rd Cousins 

Related from Season Two, the Pandemic Year

S2 E41 — A Pandemic End to Real Estate and Consulting?; S2 E40 — The Profound Impact of the Pandemic on Nouns ; S2 E39 — The Best Tau for the Pandemic Year, Don’t You Agree? ; S2 E38 — What Should You Do If You Stumble Across Loaded Information?

Related from Season One, the Normal Year

S1 E41 — The Dream Was Over, Long Live the Dream; S1 E40 — Nothing to See Here, Keep Moving On; S1 E39 — What’s Up with Facebook?; S1 E38 — Day 38 of My 1-Year Experiment; S1 E37 — Day 37 of My 1-Year Experiment

Evidence

“4”  Steve Zahn, 51: “The enemy of communication is noise. To increase the clarity of your signal, you need to eliminate everything that is not the message. Being succinct and direct will earn you respect and status.” Scorpio

I get your message and will work on editing down what isn’t relevant about these two ancient people who seemed to flourish around the same time and in the same manner.

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

Love in many forms will fortify and support you. You’ll find yourself on a mission so important, you’ll tune out the rest of the world and anything distracting from your goal. You’ll push past the point when others would have given up. Good fortune rains on you as you reach the mile markers at extraordinary distances.

So mile markers and extraordinary distances, could be twisted to mean our roadtrip only enhances to love that has flourished between Emma the Baroness and me.  I like to think so, even if today’s birthday isn’t one either of us can claim.

“4”  Steve Kerr, 54: “Morning brings a strong inclination toward the things that will make your life better. Evening brings a strong inclination toward ease. So, what can you do to make a desired behavior easier to accomplish, no matter what time it is?” Libra

Hmm.  This is one of those questions that requires a little solitude while pondering the answer.

“5”  Steve Aoki, 41; Steven Spielberg, 74: “It’s a long way to the end of a project, and trying to extend your mind all the way there might produce feelings of overwhelm and anxiety. Instead, think about the next 10 minutes, and then the 10 minutes after that.” Sagittarius

Unless I’m misreading these two, aren’t they in direct contradiction?  This TauBit is one I subscribe to the most.  Just power up this MacBook Air.  Put aside the feelings which come when you consider the crippling magnitude and focus instead on what’s directly in front of you to make incremental progress.

“5”  Steve Jobs, (1955 – 2011): “A habit has served you well for a very long time, and yet you can do much better. This you’ll find out as you make the switch to less costly and more fulfilling options. Eventually, the new choice will come easily to you.” Pisces

I’m associating your TauBit with this very long and by extension very, very long passion project.  I’ve mastered a template which greases the whole process along efficiently, but I’m feeling twinges of pivot opportunities.  Maybe this vacation serves as a catalyst into something else entirely which I’ll find less costly and more fulfilling. I’m looking forward to an easier decision.

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

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S2 E112 — Betting on the Progress of 5 Innovation Teams

But, more importantly to showcase the progress of 5 Innovation Teams paving the way to their reinvented future.  I intended to create a constructive “fish bowl” quality.  The reinvention experiment was in the center.  Those on the conversational sidelines could contribute ideas and insights teams would find valuable.

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “You can afford to be honest and direct. Some cannot do this without the requisite amount of charm. Some have too much baggage to do it without causing harm with the impact. Not you. You’re light today. Just say what you mean.” Leo

Hi and welcome to Friday’s Episode 112 in Season 2 of  “My Pandemic Year Natural Experiment” on this 11th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E111 — Against All Odds 530 is Alive!; S2 E110 — Keys for Reinventing a FUD-Soaked Enterprise; S2 E109 — Rebuilding Trust Doesn’t Happen Overnight

Related from Season One, the Normal Year

S1 E112 —  When Was the Last Time You Wrangled Your Past?; S1 E111 — Is There Half-life of Wisdom?; S1 E110 — Love, Longing, Belonging, Connection and Loss; S1 E109 — Do All Introverts Take the Long Acetylcholine Pathway?

Context

This is a continuation of a “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described mini-cases about major declines.  Now turn from our 4-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One , Two  and Three in the most recent episodes.

Reinvention

27. Knowledge Management — Brand Company — 

A Strategy and Brand Consultancy. 

Part Four

Orchestrating delayed components in our internal campaign led to some nail biting moments.  530’s launch appealed to early adopters. We couldn’t stop with them.  Our goal included building upon their conversations by enticing more employees to hop on board. 

But, more importantly to showcase the progress of 5 Innovation Teams paving the way to their reinvented future.  I intended to create a constructive “fish bowl” quality.  The reinvention experiment was in the center. 

Those on the conversational sidelines could contribute ideas and insights teams would find valuable. 

Website Copy:

So as you can tell, you don’t have to be a lunatic to dip into the 530 conversation pool. We are these living organisms within this company. We all have stories of discovery and insight that can inspire others. These stories need to be told.  Jump in and tell us yours! 

Early Adopters:

What a Golden Opportunity for a Gal !!

“(After poking my finger around in the seed packet and then smelling them and shaking them and then comparing my seeds to others’ seeds) I put the packet of Seeds on my Computer desk at Home, next to a book called the Tao of Pooh, and another book — Just So Stories by Rudyard Kipling, an old brownie movie camera and some candles.  and one night, i crossed out complexia and wrote Simplifica. what DID everyone else do?” (Link to Talk Back Forum)

Innovation Moderator:

THE VOICES OF 530

INNOVATION:  Lead the Revolution

“… For the first time in history our heritage is no longer our destiny.  Our dreams are no longer fantasies, but possibilities.  There isn’t a human being who has ever lived who wouldn’t want to be alive right now, at this moment so pregnant with promise.  Among all your forebears, among the countless generations who had no hope of progress, among all those whose spirits were betrayed by progress, you are the one who now stands on the threshold of a new age — the age of revolution.  You are blessed beyond belief.  Don’t falter.  Don’t hesitate. You were given this opportunity for a reason.  Find it.  Lead the revolution.”  — Gary Hamel in “Leading the Revolution”

Past Question: If you were given unlimited resources to create a company that would put PRERS out of business in two years, what would you do?

Early Adopters:

I’d Organize a Skunk Works, a Think Tank “If I were going to create a business to put us out of business, I would do the following. I would give customers what they want–and more. I would do it quickly. I would get rid of voice mail. I would ensure our business model guarantees that someone or some technology will be available–with an answer to virtually any question–24 hours a day, every day, and in multiple languages. I would build a system that allows customers to get information in a variety of ways–not just the traditional ways as we know them. I would ensure that every aspect of a move–whether a corporate sponsored move or a “retail” move, was designed to make the whole event easy and simple. I would ensure we had a customer contact system that not only gives us what we want when we need it, but contained information our customers need as well. I would create exit barriers so significant that it would be painful for a company to leave. I would create such value add that customers were compelled to tell their friends and family about our services that are second to none. We would create a web of alliances that addressed every need a family might have during a move, and that actually predicts what they might need. I would start by asking what customers expect, and then back into and build a new service model. 

May be crazy and far fetched, but it can be done. 

Innovation Moderator:

Current Question: What’s IMPOSSIBLE to do in our rapidly evolving industry — something so unthinkably revolutionary — that if it could be done (by someone – why not you?) the impact would FUNDAMENTALLY change the business rules?

Call it a strategic inflection point, a disruptive business model — whatever you want — what’s the innovation that will reset every competitive advantage back to zero?  (Link to “LUNATIC FRINGE)

Early Adopters:

“I’m looking forward to everyone getting ‘online’ and participating in some dynamic discussions …”

“Yes, we certainly have a lot to be thankful for living in this day and age. And thanks to 530, we’ll always be connected just like all the families living on the ‘Rock'”

Website Copy:

THE VOICES OF 530

NEWS AND VIEWS  FROM THE FIELD

Early Adopters:

Stay Connected, Exchange Ideas

“For those of us in the field, this site will provide us a communication tool for idea exchanging, especially with those groups with whom we do not have much interaction. Hopefully, by reading how others meet client challenges, it will spur ideas and solutions for others.”

Learn, Share, Grow, Have Fun Together

“I believe it was Dale Carnegie that said “There’s nothing more effective and rewarding than showing a genuine interest in other people”. With that said, it’s refreshing to know: 

        1. We work with people that may be sensitive to our wants and needs, 
        2. Someone was creative enough to put this forum together, 
        3. That we can learn, share, grow and have fun together. I’m looking forward to everyone getting ‘on-line’ and participating in some dynamic discussions. This will be especially appreciated by those of us in the “field”…Thanks everyone”

Innovation Moderator:

Sticky Problems, Stories, and Window Shopping

It’s an enabler for conversations in cyberspace, where the conversation might be impossible if time or space-bounded. Here’s my challenge to you — share one of your stories. Or ask for help on one of your sticky problems. 

Don’t just window shop at 530. Leave your footprints.” (Link to TALK BACK)

Website Copy:

Added Topics

THE VOICES OF 530

LUNACY

    • New Rules for the New Economy
    • First to Market
    • Setting the Trend Ourselves
    • Two Scenarios:  Predicting the Moves of Competitors
    • 3rd Scenario:  Industry Evolving into a Very Different Space
    • Fertilize Your Thinking

Innovation Moderator:

New Rules for the New Economy

Kevin Kelly writing in New Rules for the New Economy states, “The new economy has three distinguishing characteristics: It is global. It favors intangible things–ideas, information, and relationships. And it is intensely interlinked. These three attributes produce a new type of marketplace and society, one that is rooted in ubiquitous electronic networks.” 

Early Adopters:

First to Market

In so far as alliances go, we are late to the party. The best ones have been and will most likely continue to be acquired by Cendant. The new players aren’t willing to hurdle the formidable barriers to our access. You needn’t strain your brain trying to find a way to put us out of business. Let us die a natural death. Instead apply all that creative energy to the forced evolution of the next business model.

          • What are customers willing to pay for? 
          • Can we provide this product/service given what we know about the industry(s)? How much will they pay? 
          • Or, should we be prepared to seek compensation from a secondary source, i.e., free product/service to the customer. 
          • Can enough value be added to develop a product/service? 
          • What is our delivery platform? 
          • What are our costs of bringing this product/service to market? 
          • Which space will we occupy? 
          • Can we see a vertical market opportunity? How do we balance the equation of human capital vs. technological intelligence? 
          • Can we be the FIRST to market?

Early Adopters:

Setting the Trend Ourselves

Should we not be the ones to set the trend instead of trying to predict what trend someone else is going to be setting?? 

Was this not the purpose of the move to Phoenix?? 

To stay one step ahead!! 

The one thing that I do believe people often ask is “why fix what is not broken”. 

I believe in making what is not broken even better.

Early Adopters:

Two Scenarios:  Predicting the Moves of Competitors

“Our present conservative business model is too linked to the past to be differentiated and sustainable in the near future. The bricks in the tower come tumbling down every day. Let’s not be one of those who get konked on the head whilst we ponder why the old tower keeps coming apart.”

Early Adopters:

“Internal and external customers PAY FOR or USE products/services that: …allow them go home a few minutes/hours earlier each night. …make them look like heros to their management.  …flawlessly achieve what was promised after the sales hype. …have a direct bearing on their careers, profitability and peace of mind. If demand is high, supply is low and quality is assured — profits follow. The most valuable commodity I know of is Information. Wouldn’t you agree?”

Early Adopters:

“I respect the perspective with which you challenge my strategy. You are right. Somebody must “set the trend”. However, I suspect that trends result from both initiatives. The creative and bold process as well as the observation, analysis and action. Think about a game of chess. Our major competitor’s advantages to be derived from really thinking like your competitor thinks when your competitor is unable to do the same. 

 Do you suspect that our competitors regret not having predicted our initiatives in Phoenix? 

If so can you predict what they are likely to do about it?

Early Adopters:

“I know our major competitor has recently sold some small, non-core businesses in order to raise cash, and just announced an almost billion dollar purchase of the remaining shares in Number 2, but without the currency of stock to throw around, I think their ability to engage …

Early Adopters:

THE VOICES OF 530

Any Benefits from an Integrated PRERS? 

I would like to use 530 to get the audience’s thoughts on the following…. 

In your mind, what does it mean to be the only integrated real estate and relocation company in the industry? 

What are the benefits? 

Here’s a few ideas to get you started…  Please keep adding to the list… 

Because we’re integrated… 

* we’re stronger 

* we’re collaborative 

* we have a greater control over the transaction when working with PREA affiliates 

* transferees can expect consistent, high-quality services throughout the PREA network 

* relo can work with affiliates to win new business 

* relocation clients generate qualified leads for our affiliates

Your thoughts and feedback are truly appreciated. (Link to TALKBACK FORUM)

Website Copy:

THE VOICES OF 530

The Greenhouse Lab Getting Ideas off the White Board to Put them to the Test “The speed at which a company gets the wheel of innovation turning determines… (Link to GREENHOUSE)

Innovation Moderator:

The speed at which a company gets the wheel of innovation turning determines the amount of new wealth it creates.  Lunatics imagine new possibilities.  They design business concepts around those ideas.  Then, they launch small-scale experiments to test viability.  What works and what doesn’t.  With an experiment or two under their belts, they assess what they’ve learned.  Then it’s a decision to scale up and roll out, or to run through another experiment cycle.

Innovation Teams:

“Nobody enjoys the middle parts of any project,” says Tom, Relationship Management Team Member. “Most people like the beginnings because they’re excited about the vision for the new future.  And most people love the endings because that’s when they see the project’s end results come to life.”

Innovation Moderator:

Innovation seems straight forward when sketched out on a white board.  But putting it into practice –- that’s the rub.

Innovation Teams:

Speaking for all five innovation teams, Paton continues, “It’s always hardest during the middle of any project when the hard work needs to get done, when momentum starts to slag, when uncertainties or unknowns begin to be felt and where some of the toughest hurdles are typically encountered.”

Innovation Moderator:

But, despite working together over great geographic distances, while balancing the additional project work with their existing PRERS jobs, and experiencing turnover within the Team due to career changes and re-structuring, the Relationship Management Team’s key recommendations are now in gear for the next phase of on-going research.  

Innovation Moderator:

Relationship Management

Fred, Sr. AE for Oxy & Steve T, VP of the account, took innovation to heart when they invented a new business model to recapture a competitive advantage. 

Innovation Teams:

Craig, Relationship Management Team Leader says, “In our fiercely competitive market the perception about us was our DS business product was inferior.”  While still in the early pilot stage, the new model requires collaboration with several offices – Houston, Dallas, and 2 in LA/ Orange County — and  a variety of PREA experts to more effectively compete in the Destination Services marketplace.  They’ll be testing its viability before rolling it out universally.

Innovation Moderator:

Alliance Management

… Original team member,  heads up the RewardsPlus alliance project – one of three significant new alliance initiatives, requiring close collaboration and shared leadership among functional units and teams across migration paths, according Scott, the Alliance Management Team Leader. 

Innovation Teams:

During initial meetings with RewardsPlus, a company involved in providing an integrated benefits platform for the worksite market, it became clear that there is an opportunity to generate more leads for our affiliate network, and to add leverage to our efforts to build an alliance management competency.  

Evidence

“3”  Steve Zahn, 51: “The thing about peace is that it can’t be peace all the time or it wouldn’t be peace. Peace, like all things, needs a contrast. Is this any comfort — knowing that times of disharmony help you spot peace when it comes?” Scorpio

Can I apply this TauBit of Wisdom to then, but not now?  No?  OK.  So, it’s a “3” for today and a “5” for then.  Only peace wasn’t the contrast at PRERS.  A better term would be status quo trending towards high anxiety.  But, early adopters slowly built out 530 with their contributions.  

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “You may feel sympathetic to someone’s plight but try not to indulge the emotion of pity. When you see strength in people, you help them to see the strong parts of themselves.”   Aries

One or more early adopters felt they had a forum to air their grievances.  Without naming names, I used back channels to coach their leaders through a public and private give and take.  If nothing occurred in public, all the time we spent building trust together would be wasted.

“4”  Steve Smith, 30: “Small gestures often mean more than anyone realizes at the time. There are exchanges that occurred over a decade ago that you still think about today. Your mind is a beautiful mystery.” Gemini

How can’t this be true.  And, isn’t this draft of “Volume Two Manuscript — WorkFit” proof?

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “You can afford to be honest and direct. Some cannot do this without the requisite amount of charm. Some have too much baggage to do it without causing harm with the impact. Not you. You’re light today. Just say what you mean.” Leo

As the designated innovation moderator, if I wasn’t both direct and nurturing in my roll, how could any of the 530 community take a risk during our reinvention commitments?

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

Posted on

S2 E111 —  Against All Odds 530 is Alive!

One of the most important reasons 530 was created is to provide a place where we can do more than just listen and watch. We can have a voice. We can share our perceptions, and learn from others about what  is shaping their thinking — their reality.

“5”  Steve Zahn, 51: “An idea will catch on just as fire does — with enough fodder to keep it going through the early stages and plenty of oxygen to fuel the flames. Avoid giving too much close attention, as it has a smothering effect.” Scorpio

Hi and welcome to Thursday’s Episode 111 in Season 2 of  “My Pandemic Year Natural Experiment” on this 10th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E110 — Keys for Reinventing a FUD-Soaked Enterprise; S2 E109 — Rebuilding Trust Doesn’t Happen Overnight; S2 E108 — Why Our Reinvention Efforts Failed (and Yours Will Too); S2 E107 — Leaving Us Adrift in a Sea of Change

Related from Season One, the Normal Year

S1 E111 — Is There Half-life of Wisdom?; S1 E110 — Love, Longing, Belonging, Connection and Loss; S1 E109 — Do All Introverts Take the Long Acetylcholine Pathway?; S1 E108 — After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107 — How Do You Rate Your Sense of Curiosity?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now turn from our 3-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One and Two in the most recent episodes.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

Reinvention

27. Knowledge Management — Brand Company — 

A Strategy and Brand Consultancy. 

Part Three

Our Think!City creative team created actual seed packets in the color scheme associated with tropical foliage — new green shoots emerging from the soil.  But it you inspected each closely what you thought were normal roots were “soft” wires with metamorphic  message that, “Below the surface lies cross connections that pay off.”

Then our team created a 530 glossy magazine brochure explaining in pictures and captions what this campaign was all about. Meanwhile our technology team urgently put up the 530.com platform to accommodate the anticipated comments, innovative cross-talk and forums.

In a nutshell my ongoing role was moderating the 530 Forums, writing edgy, fun, creative responses to create a buzz and get more people to leave a message and return — while stealthily adding features which make the site a destination which internal PRERS can’t match

Their members span across our 530 species. And I anxiously waited for a few of them to provide content.  Without it I couldn’t facilitate sharing necessary for new knowledge creation and innovation.  I can’t say I felt confident about our launch.

Website Copy:

It’s ALIVE After a Rocky Soft (-wired) Launch!

You’ve seen the video.  You’ve read the magazine.  Now, it’s time to join the conversation — Link to Main Page

MAIN PAGE – OUR530.COM

Main Message Headline:

Welcome to Our530

One of the most important reasons 530 was created is to provide a place where we can do more than just listen and watch. We can have a voice. We can share our perceptions, and learn from others about what  is shaping their thinking — their reality. And maybe, if we keep at it, we can create that better reality that we know is possible. The conversation has only just begun. Keep it up. Develop your voice. Someone is listening.

Early Adopters:

THE VOICES OF 530

SIMPLIFYING PRUDIFICUS COMPLEXIA

Prudificus Bugs, Beans

“Well, I opened my packet of Prudificus Complexia and instead of beans, I found a whole bunch of what looked like dried bugs. Were there supposed to be real beans in there? I’m not the only one, either. A few of our other associates found the same thing.”

Innovation Moderator:

Now the real story can be told. “All of you realize why we call this site 530. We discovered over 530 species — flora and fauna representing almost 90 families and 330 genera –living interdependently on the Rock.   What a great ecosystem — an alliance of living things, just like in PRERS. We’re all living breathing”organisms” thriving within the company.  Great, except for one thing. 

There used to be 531 Species. We can’t tell if it was due to global warming or the introduction of a non-native species — or something else entirely.  We honestly don’t know how it happened or if “the bugs,” as you call them, can be returned to life. We can only hope so. 

Well, Gary, now it’s all in your hands. (Maybe you should wash them) It’s up to you and your fellow associates. Good luck. P.S. You might contact” Robert and John to enlist their expertise!

Website Copy:

Let’s just suppose that after that long and tiring day, you think, “Hey, what do I have to lose?”  So you log on and the first thing that catches your eye, naturally, is BREATHE DEEP.  You think, “Okay, I can do that!”  

Your eye travels down the list of Stress Reduction tips, and you suddenly realize you’re way ahead of the game.  The second tip: Cut back on caffeine (try this: drink one, then spill one).  Here, you thought no one saw that little morning incident you had at Starbucks.  “Wow, this is easier than I thought.”

Now, if only you could share your story with someone else.  

Wait, you can. Dangling at the end of one of the four soft-wires, you notice OUR CONVERSATIONS.  When you roll your mouse over it –- technically called moving your cheese –- you notice your own personal invitation, “Join in …share your ideas in our forum.” Link to Voices of 530

Early Adopters:

THE VOICES OF 530

“If you see something on 530 that you think is really cool, send somebody to see it, too. Share the wealth! If you see something cool out there in the “real world,” bring it to 530. Don’t be greedy; share it. It’s our site. We can make it great by taking it and making it personal”. Dave F

I’d Organize a Skunk Works, a Think Tank “It may be crazy and far fetched, but …” (Link to INNOVATION)

This Just in From the Field  “I’m looking forward to everyone getting ‘online’ and participating in some dynamic discussions …”  (Link to NEWS AND VIEWS FROM THE FIELD)

Any Benefits from an Integrated PRERS? “I would like to get the audiences thoughts on the following …”  (Link to BENEFITS OF AN INTEGRATED PRERS)

To Toot or to Recognize, that is the Question “I agree, it is definitely hard to “toot your own horn” which is why … (Link To RECOGNITION)

Simplifying Prudificus Complexia   “Well, I opened my packet and instead of beans, I found a whole bunch of…” (Link to SIMPLIFYING PRUDIFICUS COMPLEXIA)

Website Copy:

Okay, this is where it gets hard.  You have to choose.  

Should I hold forth in “How Will We Use 530?”, in “Lunatic Fringe, or in “ Talk Back Forum”?  

Need more data to help you decide?  Want to go to the most popular?  Check out the number of Posts.  

You might choose to Talk Back, then.  Or, if you want to jump in on the freshest dialogue, then you might want to weigh in with the rest of the lunatics.  

Or, if  you simply want to contribute to the collective knowledge and creativity of our company, share a story (that Starbucks episode, for instance) or ask a question in “How Will We Use 530”?

Still undecided?  That’s O.K.  Come with me on a quick tour.  Let’s wander around, “listen in” and then leave our own footprints in the soft-wired threads.

Let’s start with: Link To Forum

Innovation Moderator:

 “In the short time our530.com has been up, 44 messages have been posted. Many of us do not visit the Internet every day or even weekly. Remembering to log on, read and respond to these messages is my concern.”

Early Adopters:

“This is a neat site! Just trying it out and thought I would send you a note”  Bob

“I think this is a great opportunity to share some very diverse and innovative ideas with the larger community of PRERS. I think that for a long time innovative thinking has been stifled by fear of negative impact on those who make waves.” John

“Some would rather have a handful of certainty than a wagon load of beautiful possibilities.” Diddette

“Communication that is open and available 24 X 7 is an important asset for any company and a benefit to all …. I do however have a concern for information overload. Today we all have multiple sources of information that we check, each with it’s own login and password. To the developers credit there is no login and password.”  Mike

… Which brings me to the HSA system-which i didn’t know existed until this Site opened. Why don’t we build Our Own?”  Deddette

“Unfortunately when you pressure cook associates too long the optimism …” 

“For those of us in the field, this site will provide us a communication tool for idea exchanging, especially with those groups with whom we do not have much interaction. Hopefully, by reading how others meet client challenges, it will spur ideas and solutions for others.” 

“This site seems to be about innovation and quick movement, but the lumbering Enterprise seems to be in survival mode, flailing away in a losing battle to survive in a world which is passing it by. Going public is not the answer. The answer lies somewhere in a new direction, not yet discovered by those in charge. We are waiting for systems to be built to streamline functions that will be obsolete by the time the system is designed. This may sound negative, but maybe it will generate some more positive and creative responses from more level heads.”

“No offense Host but why must every discussion on business improvement devolve into the corporate palaver of improved customer service? I must be living on another planet.”

“A case in point of lack of respect for the affiliates is the roll-out of the alliance between us, a bank and our technology partner.  I wonder if anyone in the commercial franchise group was even aware of it before it happened?”

Innovation Moderator:

“That’s exactly the reason 530 is here. It’s an enabler for conversations in cyberspace, where the conversation might be impossible if time or space-bounded. Here’s my challenge to you — share one of your stories. Or ask for help on one of your sticky problems. Don’t just windowshop at 530. Leave your footprints.”

Or how about:

Early Adopters:

“Having done a 2 year expat assignment in Singapore I so appreciated the concept of immersion training in Mexico. I think it is so incredibly important for our associates to have a sense of what our clients’ employees are asked to experience. Years ago, it was not uncommon for the largest percentage of our relocation associate population to not only never have moved, but also not to even own a home, yet deal with domestic relocation problems/issues. Now, we must consider how we relate to folks who are asked to take their families on international “adventures”…what a positive and exciting concept!” Link to Forum Topics

“Managers have an obligation to their direct reports and should be held accountable for leading their teams positively into the future. Sometimes all it takes is an ear to listen to associate concerns, a commitment to work with an associate to turn a situation around. It’s not easy leading a team in today’s fast pace environment but that’s the responsibility one takes on when accepting a management position.”

Innovation Moderator:

So as you can tell, you don’t have to be a lunatic to dip into the 530 conversation pool. We are these living organisms within this company. We all have stories of discovery and insight that can inspire others. These stories need to be told.  Jump in and tell us yours! 

Evidence

“5”  Steve Zahn, 51: “An idea will catch on just as fire does — with enough fodder to keep it going through the early stages and plenty of oxygen to fuel the flames. Avoid giving too much close attention, as it has a smothering effect.” Scorpio

Wow.  I had to learn this the hard way while pushing and pulling participation in the early stages of 530’s launch until the lit match ignited and we saw early benefits shared among the innovation teams.

Random ones that make me want change my sign.

“3”  Steve Smith, 30: “When you have several prospects, you won’t feel too much worry over any particular one. Putting too much emphasis on one relationship or project will only stifle it. Diversify.” Gemini

Wow.  I can’t claim this TauBit of Wisdom for today, deep in the pandemic, but it’s a lesson I had to learn time after time as a consultant.

“3”  Steve Howey, 42: “Your success will depend on accountability. You’ll go farther with a good teacher, leader or coach than you will on your own. Look for someone who will invigorate you to new heights.” Cancer

Again, not so much for today, but I believe out team at Think!City took turns playing the role of leader and coach as the situation warranted.  I learned so much and to say I was invigorated is and understatement.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “You ignite passion without meaning to do so. When you express your interests and show that you’re willing to go deep, others want to get as excited about life as you are.” Leo

Not so much today, but more so in the role I took on as an innovation facilitator.  

“3”  Steve Kerr, 54: “The City of Seattle was named after a great chief who suggested people, “Take only memories; leave only footprints.” This way of living seems nearly impossible in the modern world, but you’ll do your best with it today.” Libra

If only tourists breaking free would live by this wisdom!!

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

Posted on

S2 E110 — Keys for Reinventing a FUD-Soaked Enterprise

To find out which ideas have made it off the whiteboard, been placed into practice, and are being tested to see what works and what doesn’t.  So teams, what have you been working on, what have you discovered, and how can we help?

“5”  Steve Nash, 45: “Your mighty purpose today is to make people smile. Indeed, there may be none mightier, or more challenging, considering the moods of some of the people you’ll come across.”  Aquarius

Hi and welcome to Sunday’s Episode 110 in Season 2 of  “My Pandemic Year Natural Experiment” on this 6th day of September in the fall of 2020.

 

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E109 — Rebuilding Trust Doesn’t Happen Overnight; S2 E108 — Why Our Reinvention Efforts Failed (and Yours Will Too); S2 E107 — Leaving Us Adrift in a Sea of Change

Related from Season One, the Normal Year

S1 E110 — Love, Longing, Belonging, Connection and Loss; S1 E109 — Do All Introverts Take the Long Acetylcholine Pathway?; S1 E108 — After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107 — How Do You Rate Your Sense of Curiosity?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now turn from our 3-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One in the last episode.

Reinvention

27. Knowledge Management — Brand Company — 

A Strategy and Brand Consultancy. 

Part Two

Crazy creative Dave and I had mini-case experience at Unisys — how do you build a common culture around a new direction when all employees experience is fear, uncertainty and doubt.  With this major project, sprinkle in a failed “Agenda for Change”.

We described the challenge as an internal branding, marketing and advertising campaign.  Somehow PRERS top management had to rebuild trust and flip the low morale of the now into a new vision of something employees could see, touch or feel.

We had to translate our marketing-speak into something top management could understand and support.  During our presentations Gasper’s major coup came when he described company paradigms as — the most fundamental and all-encompassing expression all employees feel, but can’t necessarily describe.  It’s a classic “We’ll know it when we see it.”  

Gasper somehow convinced our client that a company’s strategic intent (an integrated PRERS) “Vision or mission statements, and core values constitute its paradigm or world view.”  And to build back trust, internal brand development follows three acts.

The first act begins “… as the back story leading to a catalyst point which catapults the character into act two, which is the migration path to the new state.”  

We first described “our Migration Paths to the Future” by highlighting Innovation Teams (Alliance Management, Relationship Management, Operational Excellence, eBusiness, and People Leadership), and how they have been thinking-out-of-the-box about our core competencies and imagining totally new ways of doing business.  

As Gasper told top management, “Here action (and reaction) builds character, brand is strategy in action, and what you will be doing is building belief.”  He told them that their “Unique Organizing Principle” is what we will describe and help them craft an internal interactive communications “brand” or “identity” 

The idea is to discover the core values of the organization (transformation of customer) and to create 4 C’s: “context, content, connections and conversations around deep principles of shared learning, yet still keep it tied to strategic initiatives.”

My role with crazy creative Dave was to catch early successes, circulate stories about first steps into the future, and make them exciting and fun.

It took weeks to earn the necessary approvals.  Then the hard work began. 

What the hell is their organizing principle — their new core foundational story?  How can our marketing and advertising gurus translate it into something completely different, but on a subliminal level feel true and inviting.  Inviting enough for employees to suspend their critical, widespread FUD-dominated thinking and consider their new story?

We struggled and struggled in late night brainstorming sessions to come up with an answer. Until John Googled some company history and their logo — the Rock of Gibraltar. 

What from a distance looks like a huge, barren rock we discovered, is the home of 530 unique species of fauna and flora.  

That’s it.  We can work with that.  530!  

Images flowed.  Sketches on our white board connected to other sketches.  “530 equals overlooked employees — unique PRERS species of talented people.”  Innovation teams need to be nurtured. 

They need to be given a safe place to grow without reprisal.  People not on the teams could contribute to them if:

1) they knew the teams existed,

2) what their missions were, and

3) how to contact and contribute.

“New ideas = seeds! Maybe there’s a horticulture theme for innovation teams.”  

Timing is everything. 

We required three things to be in place for the launch.  The first was a distribution of white with green package of seeds to every employee.  That was followed by a glossy 530 journal telling more of the new core foundational story.  But, PRERS delayed its distribution.  

During the delay our 530 website, initially banned by their IT department, launched on our servers.  Waiting and waiting for formerly FUD soaked employees to arrive. 

Our strategic intention was about to be activated:

    • IdeaVirus approach: in fits and starts they cross-fertilize and nurture radical new ideas in “small learning experiments”. 
    • To propagate micro-communities around their discoveries, spawn new opportunities, and to infect us with a renewed sense of passion.  
    • And it is “for the rest of us.” To question. To volunteer.  To add to the understanding.    
    • “To find out which ideas have made it off the whiteboard, been placed into practice, and are being tested to see what works and what doesn’t.”  
    • “So teams, what have you been working on, what have you discovered, and how can we help?”

Evidence

“3”  Steve Zahn, 51: “Sometimes you treat everyone the same, and other times it feels right to be more flexible, taking your lead from the needs of those around you. You’ll be somewhere in the middle today, consistent but ready to adjust.” Scorpio

I hear you.  I used to take people at face value, except for all of the degree of decisiveness that has permeated almost everything.  Why must everything be so politicalized?

Random ones that make me want change my sign.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Here you are, unready and in a position to choose. You don’t even have enough data to make an educated guess, although, in a strange way, you’re at an advantage with this, forced to rely only on your gut.”  Taurus

Intuition and instincts.  For some people choices made on them alone only bring more poor choices.  For others educated guesses work.  For everyone, we’re hardly ever ready for a lot of what life throws at us, like this pandemic for instance.

“3”  Steve Smith, 30: “The early days of every relationship and endeavor lay the groundwork for what happens later, which is why it’s so important to reveal some basic truths and establish key expectations on day one.” Gemini

Maybe if I combine yours with coach Kerr’s it will add up to more relevancy. But, aren’t these conflicting TauBits of Wisdom?

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “All it takes is a few inquiries, and suddenly, you’re off in a fascinating direction. Go on and get involved, as new influences will spark favorable changes in your day to day.” Leo

So this one seems less suited for me today, and more suited when I was working on the Conclusions chapter in the Tau of Steves Report chronicling my Natural Experiment.

“5”  Steve Greene, 34; Steve Guttenberg, 61: “When you give attention, you are giving your life force, which will be spent no matter what, though some ways are more of an investment, and others are just waste.” Virgo

Life force. I like it.  Now the key seems to me as an introvert how to differentiate between energy and directing towards an investment.  Hmm …

“3”  Steve Kerr, 54: “In the beginning of a relationship, you’re mainly trying things. You might not see it that way, because the process of getting to know someone is so intuitive. Just know that if it’s not working, you can pivot and try something else.” Libra

I’m not in the beginning of a relationship, pandemic or no, so feel free to steal this one if your intuition says to.

“4”  Steve Aoki, 41: “There’s an art to self-discipline. Knowing how far to push yourself is key. If you drive yourself too hard or place too many restrictions on yourself, you’ll rebel. To rebel against yourself is far worse than rebelling against others.” Sagittarius

I agree.  The art of self-discipline organizes moments in which I let the “flow” of writing happen.  But, I also mindful of when the flow begins to trickle and that’s when I force myself to stop and take up another task. 

“4”  Steve Harvey, 62: “Just as a story without conflict is barely a story, a day without an obstacle would hardly be worth remembering. At least today’s problem will have you laughing a little.”  Capricorn

This ongoing pandemic obstacle doesn’t leave much room for laughter.  But laughing does ease the feeling of dread.

“5”  Steve Nash, 45: “Your mighty purpose today is to make people smile. Indeed, there may be none mightier, or more challenging, considering the moods of some of the people you’ll come across.”  Aquarius

This 530 branding effort hinges on offering a quirky mood-shifting trial for knowledge sharing to work.  Humor couldn’t hurt.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E107 — Leaving Us Adrift in a Sea of Change

When things get tough — during a merger — you should do what, go sailing?  You might ask, “Why sailing and why Catalina Island?  Was that like some sort of outdoor adventure boondoggle?  How did you get away with it?”

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Hi and welcome to Thursday’s Episode 107 in Season 2 of  “My Pandemic Year Natural Experiment” on this 3rd day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E106 — How We Brainwashed Curmudgeons; S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally; S2 E104 — Worst Monday Ever. Very, Very Grim …

Related from Season One, the Normal Year

S1 E107 — How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105 — Will Fortune Smile on Us Later in the Evening?; S1 E104 — How Yesterday’s Success Triggers Tomorrow’s Failure

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now we turn add to Part One with the wildcard Part Two behind-the-scenes Reinvention mini-case.

Reinvention Part Two

23.  Organizational Development – Technology —

For a mainframe computer it took almost 24 months to offer the new line when I first joined.  We knocked it down to 18 months, but with enterprise customers their long buying cycles meant our sales people worked and worked and worked to get them to sign on the dotted line.

But then out of the blue word came down that we had entered a quiet period during a merger of two equal sized computer players with some overlapping markets and technologies.

And, it was further delayed due to alleged bribery for government contracts at the other company and the ensuing uncertainty about who would be doing what and what our new identity would be.

Almost immediately all our division employees panicked on the news.  And almost immediately the management team disappeared behind closed doors. 

The vacuum triggered worst case scenarios. And lot’s of questions:

    • How would the merger impact sales? 
    • Will we be handicapped right out of the start gate?
    • What would happen if our hardware, software and manufacturing projects were eliminated?
    • Wasn’t the merger about doubling the size of our marketshare?
    • What would happen to our own, local reinvention efforts?
    • If word leaked out from manufacturing that the next mainframe was as small as your desktop PC, somebody in the customer’s approval process could halt the sale.

In the face of fear and uncertainty and doubt no-one had answers.

Meanwhile, I represented our division interests on the new corporate task force that launched a corporate-wide employee survey and recommended ways of addressing the fear, uncertainty and doubt. 

We tackled the rebranding and communications campaign.

Two formal technology rivals, each with their own operating systems, serving different customers and industries grew from two very different roots. 

From those roots grew two very different cultures which reinforced themselves, until months after the merger.  

Our corporate task force acknowledged those differences, but we began digging until we found the two core foundational stories and creatively began communicating fewer differences and more similarities in an effort to build a new shared value set. 

The company was renamed and branded as the Power of Two (squared).   But, even Steve Jobs couldn’t resist the choice when he quipped, “Little did they know at the time that ‘2’ would be their stock price.”

We all fell victim to FUD — fear, uncertainty and doubt.  When two companies come together to form one you have winners and losers.  At first, since we acquired them, we all figured we’d be the victors.  But, that wasn’t how it turned out entirely.

Locally in our division, we collectively decided to only focus on what we could control.

Shaping a Cultural Climate for Innovation

For another initiative, our Climate for Innovation — the theme my team got three local leaders of manufacturing, software engineering and firmware engineering to sponsor in the California division.

Here’s what the engineering and software teams faced. 

    • They needed to dramatically shorten the time from idea into customer hands.
    • At the same time — they didn’t know when — a competitor would introduce a dramatic improvement which forced the product team to match or beat it.
    • They had to account for technology wild cards. 
    • They themselves didn’t know if they would survive the internal cost cutting elimination process or if their merging counterparts would lose.

We weren’t engineers or software developers.

So, How Could We Contribute?

They were on the hook to finish products on their roadmaps, but to figure out ways to shrink development time before their competitors did. 

So, we scheduled a series of communications programs that interviewed each leader and gave them an opportunity to describe what was important to their group and how each of the other groups fit together.  

It wasn’t technology or talent as much as it was product team formation, storming, norming and performing that sped progress on the relentless time to market. 

My communications co-conspirator described it as a “license to steal,” but in a good way.  As long as we helped move the needle towards a “Climate for Innovation” we practiced tail-wagging as an example for the newly emerging company.

We reinforced a fast-paced, innovative culture that attracted the best of the best. Our motto was simply, “It’s better to seek forgiveness than to ask permission.”

When things get tough — during a merger — you should do what, go sailing?

You might ask, “Why sailing and why Catalina Island?  Was that like some outdoor adventure boondoggle?  How did you get away with it?”

By sailing to Catalina, holing up in a local hotel and hashing product roadmaps teams were literally able to think out of the box away from the mainland and return to their work with a fresh perspective.

Convene the Brain Trust

Crazy creative Dave pitched a high risk, high value proposition based on a sailing experience.

Robin, one of our local engineering managers and eventually our co-conspirators had taken Dave out to Catalina for fun.  He volunteered as a leader of Sea Scouts based in Dana Harbor, so he had the access to the sailboats and Dave is crazy creative.  

And, crazy creative Dave introduced me to Jim whom he met at a Corporate Communications boondoggle out in the desert of Arizona at a Wickenburg dude ranch. What Dave immediately liked about Jim was his combination strategic thinking and team building tools.

One of Jim’s real estate client brought him to Southern California for executive coaching.  Crazy creative Dave conspired with Robin — the boat, Jim the tools, and me looking for FUD-busting stories to tell.  

We set out on a get-to-know-each-other sea cruise in the Pacific Ocean at dusk from Dana Point named for Richard Henry Dana who wrote, “Two Years Before the Mast” about his adventures on the Pilgrim up and down the coast.  

Fur trappers would throw down their hides from the cliff overhead to the tall ships anchored in the harbor as part of trade conducted in Mission San Juan Capistrano — founded, I believe, in 1775.

Change-Worthy Resilience

Funny how that history kind of provided a little something in our conversations and being on a sailboat, you’re tightly constrained physically so everybody participates. 

And there’s something wonderful about the ocean. The up-and-down motion. The side-to-side motion. The vagaries of the wind and the tacking back and forth. To make any kind of progress, you have to focus on the matter at hand, and balance in three dimensions. 

The sea works its own magic on conversation. It didn’t take long before we found a common passion — the challenge of building change-worthy organizations and individuals.

And, suddenly the wind stopped. The ocean calmed around us momentarily — the surface turned smooth as glass. Simultaneously, we reached some sort of synchronicity state. 

That moment when every thing happens in slow motion. We finished each other’s sentences. Ideas burst out of us like popcorn. We collectively saw a future — at least a trajectory based on the technology we were building, and a way to achieve what we all wanted individually, but in a way that would benefit all of us working together.

So, how did that play out? It sounds so, what … corporate hippy bullshit.

That’s why I couldn’t ask for permission from my 116 Institutional Traditionalist boss. 

Our task was to create an accelerated team building and innovation process — the sailing to Catalina — facilitate brainstorming sessions, and capture their output — decisions, plans, action items, further investigations.

Did it Work

Still sounds like a typical corporate boondoggle, right?

If you’ve been to a workshop or a class, what happens?  

In about 20 minutes after it’s over — by the time you leave the parking lot — you forget 50% of it.  When you come back to work, all the emails and requests that piled up while you were away command your time and attention.  

You lose another 30%.  

By the end of the first week, the Catalina experience is just a fond memory.

Did They Forget Best Laid Plans

No, we recorded all of their work in video and photos.  During the first week “back at the ranch” we delivered daily reminders of commitments they made by documenting them doing so in pictures.  Intermittently, we’d send another reminder and request for a status update.

It was like they could fall back into their highly engaged experience — in a kind of a re-immersion. 

It worked, really well.  Dave and I treated each safari as a proof of concept and built on what we learned running prior ones.  

We experimented with a variety of outdoor venues, if you will, and learned how to program sessions with music and turn the whole adventure into — well, we called them “Strategic Safaris” to accelerate team development, conduct product planning sessions and drive new initiatives immediately.

Next up: Part Three when intrapreneurially sourced innovations take shape.

Evidence

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Thanks for the fond memories.  On the island with the engineering teams we’d have them draw out what they felt were their team futures.  They broke down steps to achieve what they had drawn together and we filmed them committing to what they achieved on Catalina together.

Random ones that make me want change my sign.

“ 4”  Steve McQueen (1930 – 1980): “There have been times when it was hard for you to imagine being free, self-reliant and in control of your own financial and emotional destiny. Today’s developments are a dream come true.”  Aries

Can I get an “Amen!”  My decade-long advisory role in the university system helped turn that line of anxiety off forever.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Not all feelings are messages from the depths. Some are just momentary choices based on comfort zones. A feeling can also be a distraction from another, less-appealing, more uncertain feeling.”  Taurus

Got me.  I tend to favor my muse by asking Leo da V what I should concentrate on, expecting a deep exploration.  But, often curiosity masks distractions.

“4”  Steve Greene, 34; Steve Guttenberg, 61: “You’re likely to pour over every detail. The perfectionism that has you moving incredibly slowly now will also be the reason that you’re so excellent at the task.” Virgo

Yes and no.  Too much detail numbs my brain.  Not enough detail fails to satisfy my Systematic-Professional leanings.  Is it a stalemate?

“5”  Steve Kerr, 54: “You are very aware of what you don’t know and only get more aware of it as you go. This is proof that you are amassing a great body of learning indeed, as every new idea opens up 10 more questions.” Libra

Just 10 more questions?  It’s as true for me today as it was finding resilience in uncertain times during our 360 degree model for adventure learning.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E101 — The Story of Strange Bedfellows Saving the Day

If the slow moving, status quo loving cruise ship falls into desperate straits the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

Hi and welcome to Saturday’s Episode 101 in Season 2 of  “My Pandemic Year Natural Experiment” on this 2nd day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E100 — Live, Love, Work, Play, Invest and Leave a Legacy; S2 E99 — Why Pay Over $100,000 When You Don’t Have To? ; S2 E98 — Why Your Company Simply Won’t Make It Out of Puberty

Related from Season One, the Normal Year

S1 E101 — From Saint to Soul Mate and Trusted Friend; S1 E100 — Running out of Determination and Grit by the 100th Day ; S1 E99 — What’s in a Name? Baby Boy Names?; S1 E98 — Why Can’t I Leave 26 Orphans for a Well Deserved Vacation?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

 We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial, in a consumer industries and in another century-old university system — Part One and Two.

Decline

Strange bedfellow feel attracted to declining organizations. One drawn to the crisis from the “Blue Box” of Systematic-Professionals and the other from the “Red Box” of Paradoxy-Morons. You’ll see an interesting partnership formed by 113 Idea Packagers (Blue) and 102 Thought Leaders (Red).

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

Why?

A company or any organization that has been successfully operating for over 40 years, and especially those that have been around for a century or longer, like our last three examples, over extend their prevailing business model and the systems required to operate in the status quo.

You could say, and you wouldn’t be wrong, they fall victim to maturity “group think” that collectively filters out information from the margins — where emerging competition fester. 

Set in their ways, mature organizations will do almost anything to repeat the success factors derived from building on what has worked for years and maybe generations. 

They recruit, develop and retain, all most unconsciously like-minded people with similar backgrounds and education.

They build layer upon layer of complex organizational structures and operating systems which divorce them from director customer contact, which start ups and growth companies build strong relationships with.  

Their expertise becomes highly specialized, but their research and development functions don’t really benefit from direct market feedback and shifting customer requirements.

A mature culture resists any threat to their status quo until it is too late and they become victim to their own Red-Tape Crisis.

In short, reversing the risk adverse, red tape-poisoned culture requires outside intervention with a newer perspective while the company restructures, downsizes and outsources costly internal operations.

The outside partnership blends combinations high degrees of independence with medium degrees of disruptive innovation, speed, embedded knowledge, improvement and mastery.

The 113 Idea Packagers work well in settings that require outside-the-system perspective when information filtering contributes to decline. They provide the conceptual framework by which manuals, organizational procedures, and even work assignments are translated and put into action. 

They also tend to be impatient with the bureaucracy, rigid hierarchies, and politics prevalent in many professions, preferring to work informally with others as equals. But, 113 Idea Packagers use cleverness and independent thinking to problem-solve and reinvent, and in an easygoing, unassuming manner prod organizational change and improvement towards restructuring, downsizing, outsourcing and other relevant solutions to the red tape crisis.

Why a partnership with talent from a Paradoxy-Moron culture? While 102 Thought Leaders share a high degree of independence with 113 Idea Packagers they’re attracted to medium degrees of speed and disruptive innovation.  If the slow moving, status quo loving cruise ship falls into desperate straights the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

Evidence

“4”  Steve Zahn, 51: “The remedy to get past fear and discomfort is to do the very thing you would most want to avoid. You don’t have to do it a lot though because once or twice will get you over things quite nicely today.”Scorpio

Almost every effort to change a mature organization is met with overwhelming resistance, fear and discomfort.  Also FUD — fear, uncertainty and doubt.  That’s why the new direction provided in collaboration with thought leader requires an idea packager to cement a tangible future the remaining employees can believe in.

Random ones that make me want change my sign.

Today’s Holiday Birthday:  

Your projects do not have to be lucrative for you to consider them a success, and yet you’ll have the pleasure of many different beneficial outcomes flowing from your work, including financial gain. Young and inexperienced people will follow your lead and be better for it. New relationships start the year off with style.

How awesome is that?  Too bad this ain’t my birthday so I can claim it.  If it’s yours, please be my guest!

“3”  Steve McQueen (1930 – 1980): “You already know what you like, so do something else. Better to find out that you have a great range of likes than to narrow your scope and be stuck trying to satisfy niche preferences.”  Aries 

One of the lessons I learned over a 5 year employment in a declining company is you need to quickly volunteer for projects to add value in the downsizing, and then during the rightsizing and then back to innovation in the reinvention upsizing.

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

As in groupthink in a declining organization that may not realize it yet?

“4” Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “It’s going well. It doesn’t mean that all the lights are green or that the journey is comfortable, cool and frustration-free. It just means that you are actually getting somewhere.” Leo

I once was told that Start Ups don’t realize they are out of business until 6 months afterwards.  He never told me how long it took for Mature companies to realize they peaked and were on the downside of their incredible run.  I’m sure a thought leader could reveal how much time was left.

“3” Steve Greene, 34; Steve Guttenberg, 61: “When you know where you want to go but not how to get there, don’t worry. You’ll figure it out. If you don’t know where to go, then wait until you get an idea. Better to sit and conserve your energy than to aimlessly wander.” Virgo

In mature organizations on the decline require thought leaders to help provide the “where” and idea packagers to help select which wave of change to embrace and how to surf it to shore.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

Posted on

S2 E97 — Frame Blindness and Decision Traps

These are the experts who love their profession instead of a specific organization like Sustaining-Associates do. They’re attracted to the challenges that come with large, complicated systems found in most organizations at the Mature stage of growth. 

“5”  Steve McQueen (1930 – 1980): “Stay away from the ‘I did it, and so can you’ type of messaging today because it’s overly simplistic and does not account for the myriad of ways that people are so different from one another.”  Aries

Hi and welcome to Saturday’s Episode 97 in Season 2 of  “My Pandemic Year Natural Experiment” on this 15th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E96 — Two Kindred Spirits Drawn to Mature Complications; S2 E95 — The Founder’s Curse Unleashed by the Edifice Complex; S2 E94 — Sustained Growth: Slicing Turnover and Grooming Experts

Related from Season One, the Normal Year

S1 E97 — My Top 19 Reasons for Failing; S1 E96 — Old Rabbits Die Hard; S1 E95 — No Back to Work Days or Hump Days Allowed; S1 E94 — Wasn’t There a Movie about the Tau of Steve?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

9. Consultant Life and Mutual Fund Company

It was founded in the late 1800s by a former governor in the state capitol of California. Roughly a century later the executives decided to move to Newport Beach overlooking the Pacific Ocean so families could enjoy a higher standard of living.

It was the kind of mature organization that employed maintenance workers just to polish its brick entry way.  It was the kind of mature organization that hired and groomed knowledge workers before the term was coined. 

116 Institutional Traditionalists

They included 116 Institutional Traditionalists, Systematic-Professionals delivering products and services in heavily regulated markets the company served, such as annuities, and mutual funds, a variety of investment products and services to individuals, businesses, and pension plans.

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Why?  Because 116 Institutional Traditionalists are adept at managing fact-based complex systems with traditional analytical methods and tools. They’re dedicated to maintaining the institution’s smooth running. 

They defend the status quo by believing in preserving the rules and procedures.  They are practical, realistic and matter-of-fact.  In short 116 Institutional Traditionalists make good administrators because of their talent for organization.

Like other large hospitals, banking and financial institutions it was probable that a supervisor or a manager or even an executive hadn’t encountered a major transition from one growth stage to another over their careers.

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

The buzzword my client described when he engaged me was this project was a major cultural change.  

But, it would unfold over many years, so urgency wasn’t felt, as much as it was anticipated.  

I had worked in several large, mature companies and had come face-to-face with immune systems that rejected any type of change.  

Maintaining the status quo across product lines and departments and divisions had become a way of life. 

My client told me our challenge was — how can you inject innovation into a century’s old mature company? 

It was a complex, complicated maneuver requiring tons of new knowledge and new idea packaging.  

It reflected the company’s structural change from a mutual ownership to a mutual holding company business model. 

114 Brand-as-Experts  

They become known for their impartial analysis and an affinity for agreed upon standards.  They excel in fact-based work situations in which you advance through continuing education, peer reviews and achieving licenses.  

The co-founder served as a model.  He  grew from being an investment analyst into a fund manager and co-founded their global fixed income investment business with  hundreds of billions managed in a Total Return Fund.

He was known as “the nation’s most prominent bond investor”. As a 114 Brand-as-Expert  he advised the Treasury during financial crises and was described as a fund manager who made people filthy-wealthy.  

In a way, he became the epitome of what my client had in mind for educating supervisors, managers and executives.

The goal as to bottle his ability to identify market inefficiencies and exploit them by adjusting the company’s strategies.  He embraced new technologies and exotic derivative products while harassing the power of the internet.

There was a requirement for a special blend of talents and skills across high-yield businesses building better traders and analysts and salespeople.

Rrom a management and executive development strategy it was to cultivate the ability to distill complex ideas into something simple enough to take action.

My client wanted build a hybrid curriculum drawing upon university experts with internal consultants to offer the early stages of a corporate education division.

“Advanced Curriculum for Officers” focused more on  managing divisions and new units in anticipation of favoring newer industry niches and technologies, but leading in a strong tradition based on an industry resistant to change.  

My first role was to manage external experts, define the curriculum based on executive assessments and development plans, and to provide referrals to seminars and recommended development activities.

Plans were based upon individual assessments. They defined gaps to be closed to qualify for the next advancement step, and admission into the high potential development talent pool.

The curriculum was the first for officers and included new courses I researched and designed, updated management courses they had (Management by Objectives was obsolete) and a curriculum I had developed and Fluor and Unisys.  

The plan included an “intrapreneurially shared services approach” I had described as a business model I’d experienced and managed before. 

During and after “de-mutalization” breakups, my client’s corporate group would have to sell and customize courses for the new business groups while competing with outside vendors and universities.

Top priorities for my client were how to bring about change, how to prevent frame blindness and avoid decision bias from a long list of decision-making traps plus scenario building tools.

I was all too happy to oblige!  

Evidence

“3”  Steve Zahn, 51: “You’ve known things to be more work than anticipated, but today’s thing is ridiculous. Devote yourself when it’s adding up to something that will matter. This isn’t. Get out of it.” Scorpio

Wait, what?  

Random ones that make me want change my sign.

“5”  Steve McQueen (1930 – 1980): “Stay away from the ‘I did it, and so can you’ type of messaging today because it’s overly simplistic and does not account for the myriad of ways that people are so different from one another.”  Aries

So, this is really hard to do.  Except what I intend to accomplish is not so much copy me, but to choose which talent cultures work for you as a best fit.  Ask yourself how many degrees from high to medium do you need: independence, affiliation, speed, mastery, disruptive innovation, improvement, new knowledge creation or embodied knowledge.

“3”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “The reality of a situation is much better than you’re thinking it is. You just have to ask different questions of it. A person coming from a different place in life will help you frame things another way.” Taurus 

How in the world is this unending pandemic much better than I think?

“3”  Steve Smith, 30: “Any mistakes in the work will actually be mistakes of planning. The more time you spend thinking ahead and setting yourself up for a win, the better your day will go.” Gemini

Unless, of course, I fall victim to the curse plaguing almost every introvert I know — OBE, overtaken by events!

“3”  Steve Howey, 42: “Your natural responses cannot be correct or incorrect. They just are. The behavior you choose after you feel a certain way can be very much wrong or right. You’ll choose carefully tonight.” Cancer

I guess we’ll have to wait for 8 hours or more to find out.

“5”  Steve Greene, 34; Steve Guttenberg, 61: “It turns out that the period of time when you felt like you were meandering was actually a long and deliberate planning stage for what’s going on with you today.” Virgo

Busted.  How long?  Almost a year of surviving until I could break the code of jargon my new career spoke in.  And then that career transition was repeated and repeated in several industries, types of companies, and at various growth stages.

“3”  Steve Kerr, 54: “When you are in an observant, receptive and artistic mood, ‘always,’ ‘never’ and other extremes of language fall away. You revel in life’s many colors and shades beyond black and white.” Libra

As much as I want to own this one, I only picked it for the first part of the first sentence up until the second comma.  What was I thinking?

“4”  Steve Harvey, 62: “There was a time when you stretched yourself to fit a role. And then, slowly, steadily, you grew to fit the title. You’re about to repeat this process with a new challenge.” Capricorn 

Was there ever!  I totally talked myself into my first job in a new career in a mature company about to fall into a decline.  I learned so much in it and didn’t know it at the time but it fueled this original research I taught at UCI’s Executive MBA program.  So, bring on the new challenge!  And, now I’m struggling to describe in this “Volume Two Manuscript — WorkFit” work-in-progress

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E90 — How Many Road Warriors Does It Take to Fuel Our Growth?

Early employees wore a lot of hats and loved it.  They also expected to be first in line when it came to heading up new functions. But, they were pissed off when outsiders from bigger companies stepped all over them when they were hired instead.

“5”  Steve Aoki, 41: “Today’s problem isn’t so tough. Ask a few people, do a thorough internet search, read an article or two and you’ll know enough to make an informed decision.” Sagittarius

Hi and welcome to Sunday’s Episode 90 in Season 2 of  “My Pandemic Year Natural Experiment” on this 2nd day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E89 — Garage Bonking and Chasm Jumping; S2 E88 — Convincing Family, Friends, Fools and Angels; S2 E87 — Start Ups Aren’t For Everyone. Are They a Better or Worse Fit for You?

Related from Season One, the Normal Year

S1 E90 — Day 90 of My 1-Year Natural Experiment; S1 E89 — Because If You Don’t Someone Else Will. It’s Worth It!; S1 E88 — Who’s Marc Maron and What’s da Vinci got to do with him?; S1 E87 — Pipe Bombs Destroy Vacation Bliss

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In a previous episode I summarized everything you need to know about four basic organizations to stack the odds in your favor when shopping around for your next job opportunity.  

Oh, what disaster to avoid (unlike me) in your next career move. 

Now we’re building on each of the 16 talent profiles.

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

For the next few episodes, we’ll show how they (you and I) can take advantage of opportunities in stages of organizational growth from Start Up to Maturity and from Decline to Reinvention.

Consequences of not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

Key points to keep in mind:

    1. Every organization, including our 4 fundamental aspires to grow.
    2. The growth stages follow one after another from Start Up to 3 Growth phases to Maturity and Decline unless a Reinvention transformation kicks off before it is too late.
    3. Each new stage of growth requires a different talent culture than the previous one. One or two “talent tribes” dominate at each stage.
    4. There’s no guarantee a specific company and organization will master the gap between stage its current and potential next stage.
    5. That fact represents a second set of better or worse fits.

Bridging Leadership Gap Between Start Up to Emerging Growth

Image Credit: Stephen G. Howard  Copyright 2020

In our last episode we identified two more Emerging-Entrepreneur talent profiles, 108 Core Business Group and 107 Resilient Product Teams who join 105 Marketing Athletes in the Start Up phase to tighten operations and bridge the leadership gap into Emerging Growth. 

In a Start Up the founder sells a compelling vision of their future.  Just like our clients’ at Think!City did.  Or what happened to Proxima’s early employees who wore a lot of hats and loved it. 

They also expected to be first in line when it came to heading up functions.  That transition from organic free flowing ways of creating a company turned out to be the opposite of what helped them in the second stage.  And pissed off a lot of them when outsiders from bigger companies stepped all over them when they were hired.

Emerging Growth

26. Emerging Desktop Projector Company — 

A smaller more manageable sized company of 200 employees generating revenues of roughly 200 million dollars required a full-time director of organizational development and training. Hot damn, that’s me.

Growth Stage from Emerging to Rapid

In the next stage the directive management style required to bridge the gap between start-up and early growth actually plants the seeds for a new crisis at the end of that Emerging Growth Stage.

WTF?

In general it goes like this: 

Too much DIRECTION causes a crisis of AUTONOMY which forces DELEGATION in the next phase.

I learned after I took the job that growth danced between loosening and tightening and between innovation and efficiency.

    • So the early growth phase which Proxima had experienced was about tightening and efficiency in the evolutionary part of the lifecycle.
    • More than anything Proxima’s leaders craved accelerating growth. It competed in the emerging multi-media projector business.
    • Nobody really understood how the market niche would grow rapidly.
    • They were in the midst of extending, improving, and modifying the proprietary formula they had discovered by trial-and-error. 

In other words they set up methods to improve those things that worked but struggled to discard those things that didn’t.

Customers

Proxima’s market mostly consisted of “road warriors” — all those making presentations in sales and marketing meetings.  

And those addressing audiences and students in conference rooms and classrooms. 

What I liked was the hype about their growth and how immediately I saw the advantages of their projectors over the old school overhead classroom projector with the film slides you dropped or mishandled or …

They created presentations in their computers.  

Proxima sold a projector for each of those settings that connected to your computer for the first time.

You created a powerpoint in your computer and projected it on to a screen in front of a group of people.

Founder

Proxima didn’t start out in the multimedia projector business.  

Proxima had been an electrical and electronics supplier at its inception.  Eventually they evolved into selling all the accessories you’d need for PCs — you know the cords, connectors, power packs and eventually projectors — all before my time. 

Early employees loved their flip-flop, cargo shorts and Hawaiian shirt wearing founder.  

2nd CEO

Their CEO focused on policies and procedures more than taking care of business as the “outside” voice to the marketplace.

But, they continued with the new leader who wanted to provide more structure and loved writing policies.

Long Time Employees Loosing Out

Most of the employees from day one believed they would always be in line for promotions. They wore so many hats in the beginning, surely they figured, when they hung up most of those caps in the closet they’d be entitled to freely move up the organizational chart and place their remaining hat on their office’s rack while claiming a position yet to be formulated.  

Instead, those positions at the top level went to people like me who had larger company experience, than they did. Nothing wrong with them,  but they had yet to experience by trial and error what would be required when the pace accelerated and risks grew exponentially.

Summary

To answer your question, yes you can find happiness in one of the Organization Types and  in a growth stage — even if it’s not your type! 

How can that be true?  

Hint, it has something to do with unique challenges at each stage of growth and decline which challenge the key success factors that, well, bred success. 

And, therefore a different set of talents and abilities are required to navigate the transformation from the old to the new.

    • We’ve known for some time now that there’s this kind of yin-yang cycle working itself through organizational developmental stages. 
    • In the first stage the yin expresses itself as a loosening, organic, seeing what will work as the start up iterates its way into existence.  
    • Then too much of a good thing ushers in a tightening to regain control over what is working and what hasn’t worked and needs not to be repeated.  
    • And then having tightened up operations  to restrict control over resources far too much demands the cycle reverses  itself into a newer loosening phase.  

And, so on and so on through maturity, decline and reinvention. But remember, these transformations — think of them as a metamorphosis in the natural world when a caterpillar spins a cocoon, develops, and then emerges as a butterfly — a completely different insect.  

The point is loosening in the start up phase and loosening in the rapid growth stages require similar activities, the two stages are not the same animal or insect as they used to be or will become.

Stages of Growth

Start Up: Loosen — Crisis — Tighten

Emerging Growth: Tighten — Crisis — Loosen

In many cases a strong manager is needed who has the necessary knowledge and skill to introduce new business techniques to help them bridge the widening gulf between start-up and early growth stage.

Image Credit: Stephen G. Howard  Copyright 2020

Often it’s up to 107 Resilient Product Teams to develop “the formula” by reducing the amount of random experimentation while accelerating new business by learning from early customers.  They streamline the rapid product development process and convert emerging knowledge into repeatable processes.

Emerging-Entrepreneurs in a 108 Core Business Group expand the number of products and variations available often preceding the need to break the organization into functional specialties.  They manage through the variable demand, but focus on building the capacity for higher growth with efficient ramp-ups for initial products.

Where to Find Best Fit Cultures

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs

Image Credit: Stephen G. Howard  Copyright 2020

Founders hate to step aside during this turning point, even though they don’t have the temperament to be managers.

If they don’t, they prolong the inevitable. But, as we see in the next stage the directive management style plants the seeds for a new crisis at the end of the early growth stage.

Part Two: Evolution from Emerging Growth to Rapid Growth

Evidence

“4”  Steve Zahn, 51: “Social status is one of those things you don’t really feel like you care too much about until you’re in a position to gain or lose it and become surprised by your behavior. You are, after all, only human.”  Scorpio

Aren’t we all?

Random ones that make me want change my sign. 

“4”  Steve Howey, 42: “Even if you feel you have no news to share, make an effort to connect with friends and family. You’ll be surprised what fortuitous information comes up when there’s no particular agenda to the conversation.”  Cancer

I guess when all around you feel trapped by this pandemic, news and information bubbles up naturally in conversations, eh?

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “What you desire will not come about through direct means. There is no pushing, buying or persuasion involved, only attraction. The most attractive mode is modesty and moderation.” Leo

In my own natural experiment gathering intelligence about what might work for me in this manner won over enough people in my 6 degrees of Kevin Bacon method who volunteered to refer me to other like-minded people and introduce me to enough decision-makers that opportunities appeared beyond my wildest dreams.

“3”  Steve Kerr, 54: “The wise choices are easier to make when you know what you care about. When you don’t know yet, don’t worry about being wise. Anything you choose will teach you more about what you care about.” Libra

Not so much as evidence for today, but more for the years I’ve put into the theory and the field testing in my own life and with clients and students I’ve advised, I find this relevant.

“5”  Steve Aoki, 41: “Today’s problem isn’t so tough. Ask a few people, do a thorough internet search, read an article or two and you’ll know enough to make an informed decision.” Sagittarius

An informed decision about what positions you best in your career with a type of organization or a gnarly problem to solve in the next stage of organization growth, decline or reinvention is that this original research has always been about.

“4”  Steve Jobs, (1955 – 2011): “It will be important to check off all of the daily habits you hold so dear today because it is only after these rituals are complete that you feel you have the space to share freely.” Pisces

As I work my way through this manuscript, Volume Two — Workfit, I fess up that if it weren’t for my daily habits which became rituals it would be awfully hard not to work 24/7 plowing through this content that I know it’s time to shut my office door and walk into my life.

Holiday Forecast for the Week Ahead: 

Some believe that love is an entity that is either present or not, that it must be found, not created, that shows up with its own characteristics and cannot be changed or manipulated. 

Then there’s the school of thought that depicts love as an emotion no different from other psychological states such as fear or satisfaction. In this model, with the right elements, the feeling can be conjured up, led around, intensified and molded …. the role of the subconscious in relationships. 

Below the thinking of which we are aware, there is a vast neural network buzzing with the activity of keeping us alive. This hardworking mind takes in all the sensory and cognitive information of living and processes it at lightning speed, organizing those cues so that only the most relevant information comes into consciousness. 

As for our attractions, by the time we realize them, they have already been vetted by the subconscious against hundreds of criteria, some superficial, some ancient and animal. An awful lot of psychological gauges are involved, too, having to do with our family of origin and how much the other person feels familiar and has similar strengths and weaknesses to that of our parents.

I’m afraid the TauBits of Wisdom offered by the Steves today pale in comparison with what lies ahead for us.  I love this on so many levels, don’t you?

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4516 to 4636.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S3 E43 — Add a Little Foresight to My Misdemeanor Tab

Each of us is born from a mother whose being remains etched on our very essence. For those who have a special language with their mother, that identifying banter will be in full force, as will shared aesthetics, recipes and other matters of style and much more.

“5”  Steve Zahn, 51: “While some cannot seem to recognize the magnificence of a thing until it’s gone, you add foresight to the matter, imagining the thing gone in order to better appreciate the impact of its presence while you have it.” Scorpio

Hi and welcome to Sunday’s Episode 43 in Season 3 of  “My Paradoxically Normal Year” on this 9th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E42 — Greta, Juliette and the Partridge Family at Trestles; S3 E41 — What’s Up with Telluride or Humboldt County or Bodega Bay?; S3 E40 — How Stealing Your Sign Led Me to a Nobel Prize

Related from Season Two, The Pandemic Year

S2 E43 — See What You’ve Been Missing …; S2 E42 — It Was Short and Sweet, but Heart-Felt; S2 E41 — A Pandemic End to Real Estate and Consulting?; S2 E40 — The Profound Impact of the Pandemic on Nouns

Related from Season One, The Normal Year

S1 E43 — Desperation on Such a Summer’s Day; S1 E42 — Love on the Run; S1 E41 — The Dream Was Over, Long Live the Dream; S1 E40 — Nothing to See Here, Keep Moving On

Context

Today’s intro and forecast for next week by Holiday Mathis will probably be seen as a copyright violation and lead to the denial of my parole because my petty larceny history of stealing your horoscopes.

I’m not proud of it, but I’m guessing after three years of this crime spree, they’ll just add on more time to my tab. Thank you again Holiday:

Each of us is born from a mother whose being remains etched on our very essence. For those who have a special language with their mother, that identifying banter will be in full force, as will shared aesthetics, recipes and other matters of style and much more.

Holiday Forecast for the Week Ahead: 

Some years, the mighty oak drops 10,000 acorns — a feast for the animals, the animals that eat the animals and all down the line. 

Of these thousands of seeds, only one needs to remain to further the oak family… urges you to align with the oak’s style on themes of contribution and abundance. 

Keep giving without stressing as to where the returns will come from — such things are as difficult to predict as which of the 10,000 acorns will bear a new tree. Just trust that returns will come from somewhere. … is an excellent time to start a business, make a deal, invest, begin a job and the like … put a perspective shift in motion. 

A theme here is how things aren’t the same out of context. A sentence means something different when you yank it from the paragraph. 

Outside of the factory, the uniform makes no sense, the tools even less so. And the people you know in one place seem strange to you in the light of a different setting.

Contextually confusing scenarios can actually be so startling they cause us to see our relationships, environments and roles afresh. Once seen, there is no unseeing; once progressed, there’s no going back.

Evidence

Well, your Holiday Tau hits home for those of us who no longer have mothers to share this day. Treasure them while you can whether with foresight or imagination or by staying in the moment in their presence. 

“5”  Steve Zahn, 51: “While some cannot seem to recognize the magnificence of a thing until it’s gone, you add foresight to the matter, imagining the thing gone in order to better appreciate the impact of its presence while you have it.” Scorpio

Random ones that make me want change my sign.

Just put these three on my misdemeanor tab, will y’a?

Haha, Howey your Holiday Tau explains the core value pitch knowledge workers advance for getting paid for their smarts not just for the hours the log. 

“4”  Steve Howey, 42: “So much that the world asks you to do will be neither productive nor necessary. What if you just did the bare minimum? There’s nothing to gain from filling all of your time.” Cancer

Wow, Steve your TauBit of Wisdom explains feelings and grief I want to remember for another day. 

“3”  Steve Kerr, 54: “Feelings, like weather, move over the scene, some lasting longer than others. Though eventually, everything passes through, over, on… This is bittersweet in the case of passionate intensity but a deep relief in the case of grief.” Libra

Your Holiday Tau reminds me of advice I took to heart over the years to find the sweet spot between analysis paralysis and buyers remorse. Kinda like no tears or regrets. 

“5”  Steve Aoki, 41: “It took awhile for you to make a decision, and now that you’ve made it, you have no intention of changing your mind. Your commitment is admirable. Note that it is possible to stay at once committed and open.” Sagittarius

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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