Tag: Curiosity

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S2 E107 — Leaving Us Adrift in a Sea of Change

When things get tough — during a merger — you should do what, go sailing?  You might ask, “Why sailing and why Catalina Island?  Was that like some sort of outdoor adventure boondoggle?  How did you get away with it?”

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Hi and welcome to Thursday’s Episode 107 in Season 2 of  “My Pandemic Year Natural Experiment” on this 3rd day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E106 — How We Brainwashed Curmudgeons; S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally; S2 E104 — Worst Monday Ever. Very, Very Grim …

Related from Season One, the Normal Year

S1 E107 — How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105 — Will Fortune Smile on Us Later in the Evening?; S1 E104 — How Yesterday’s Success Triggers Tomorrow’s Failure

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now we turn add to Part One with the wildcard Part Two behind-the-scenes Reinvention mini-case.

Reinvention Part Two

23.  Organizational Development – Technology —

For a mainframe computer it took almost 24 months to offer the new line when I first joined.  We knocked it down to 18 months, but with enterprise customers their long buying cycles meant our sales people worked and worked and worked to get them to sign on the dotted line.

But then out of the blue word came down that we had entered a quiet period during a merger of two equal sized computer players with some overlapping markets and technologies.

And, it was further delayed due to alleged bribery for government contracts at the other company and the ensuing uncertainty about who would be doing what and what our new identity would be.

Almost immediately all our division employees panicked on the news.  And almost immediately the management team disappeared behind closed doors. 

The vacuum triggered worst case scenarios. And lot’s of questions:

    • How would the merger impact sales? 
    • Will we be handicapped right out of the start gate?
    • What would happen if our hardware, software and manufacturing projects were eliminated?
    • Wasn’t the merger about doubling the size of our marketshare?
    • What would happen to our own, local reinvention efforts?
    • If word leaked out from manufacturing that the next mainframe was as small as your desktop PC, somebody in the customer’s approval process could halt the sale.

In the face of fear and uncertainty and doubt no-one had answers.

Meanwhile, I represented our division interests on the new corporate task force that launched a corporate-wide employee survey and recommended ways of addressing the fear, uncertainty and doubt. 

We tackled the rebranding and communications campaign.

Two formal technology rivals, each with their own operating systems, serving different customers and industries grew from two very different roots. 

From those roots grew two very different cultures which reinforced themselves, until months after the merger.  

Our corporate task force acknowledged those differences, but we began digging until we found the two core foundational stories and creatively began communicating fewer differences and more similarities in an effort to build a new shared value set. 

The company was renamed and branded as the Power of Two (squared).   But, even Steve Jobs couldn’t resist the choice when he quipped, “Little did they know at the time that ‘2’ would be their stock price.”

We all fell victim to FUD — fear, uncertainty and doubt.  When two companies come together to form one you have winners and losers.  At first, since we acquired them, we all figured we’d be the victors.  But, that wasn’t how it turned out entirely.

Locally in our division, we collectively decided to only focus on what we could control.

Shaping a Cultural Climate for Innovation

For another initiative, our Climate for Innovation — the theme my team got three local leaders of manufacturing, software engineering and firmware engineering to sponsor in the California division.

Here’s what the engineering and software teams faced. 

    • They needed to dramatically shorten the time from idea into customer hands.
    • At the same time — they didn’t know when — a competitor would introduce a dramatic improvement which forced the product team to match or beat it.
    • They had to account for technology wild cards. 
    • They themselves didn’t know if they would survive the internal cost cutting elimination process or if their merging counterparts would lose.

We weren’t engineers or software developers.

So, How Could We Contribute?

They were on the hook to finish products on their roadmaps, but to figure out ways to shrink development time before their competitors did. 

So, we scheduled a series of communications programs that interviewed each leader and gave them an opportunity to describe what was important to their group and how each of the other groups fit together.  

It wasn’t technology or talent as much as it was product team formation, storming, norming and performing that sped progress on the relentless time to market. 

My communications co-conspirator described it as a “license to steal,” but in a good way.  As long as we helped move the needle towards a “Climate for Innovation” we practiced tail-wagging as an example for the newly emerging company.

We reinforced a fast-paced, innovative culture that attracted the best of the best. Our motto was simply, “It’s better to seek forgiveness than to ask permission.”

When things get tough — during a merger — you should do what, go sailing?

You might ask, “Why sailing and why Catalina Island?  Was that like some outdoor adventure boondoggle?  How did you get away with it?”

By sailing to Catalina, holing up in a local hotel and hashing product roadmaps teams were literally able to think out of the box away from the mainland and return to their work with a fresh perspective.

Convene the Brain Trust

Crazy creative Dave pitched a high risk, high value proposition based on a sailing experience.

Robin, one of our local engineering managers and eventually our co-conspirators had taken Dave out to Catalina for fun.  He volunteered as a leader of Sea Scouts based in Dana Harbor, so he had the access to the sailboats and Dave is crazy creative.  

And, crazy creative Dave introduced me to Jim whom he met at a Corporate Communications boondoggle out in the desert of Arizona at a Wickenburg dude ranch. What Dave immediately liked about Jim was his combination strategic thinking and team building tools.

One of Jim’s real estate client brought him to Southern California for executive coaching.  Crazy creative Dave conspired with Robin — the boat, Jim the tools, and me looking for FUD-busting stories to tell.  

We set out on a get-to-know-each-other sea cruise in the Pacific Ocean at dusk from Dana Point named for Richard Henry Dana who wrote, “Two Years Before the Mast” about his adventures on the Pilgrim up and down the coast.  

Fur trappers would throw down their hides from the cliff overhead to the tall ships anchored in the harbor as part of trade conducted in Mission San Juan Capistrano — founded, I believe, in 1775.

Change-Worthy Resilience

Funny how that history kind of provided a little something in our conversations and being on a sailboat, you’re tightly constrained physically so everybody participates. 

And there’s something wonderful about the ocean. The up-and-down motion. The side-to-side motion. The vagaries of the wind and the tacking back and forth. To make any kind of progress, you have to focus on the matter at hand, and balance in three dimensions. 

The sea works its own magic on conversation. It didn’t take long before we found a common passion — the challenge of building change-worthy organizations and individuals.

And, suddenly the wind stopped. The ocean calmed around us momentarily — the surface turned smooth as glass. Simultaneously, we reached some sort of synchronicity state. 

That moment when every thing happens in slow motion. We finished each other’s sentences. Ideas burst out of us like popcorn. We collectively saw a future — at least a trajectory based on the technology we were building, and a way to achieve what we all wanted individually, but in a way that would benefit all of us working together.

So, how did that play out? It sounds so, what … corporate hippy bullshit.

That’s why I couldn’t ask for permission from my 116 Institutional Traditionalist boss. 

Our task was to create an accelerated team building and innovation process — the sailing to Catalina — facilitate brainstorming sessions, and capture their output — decisions, plans, action items, further investigations.

Did it Work

Still sounds like a typical corporate boondoggle, right?

If you’ve been to a workshop or a class, what happens?  

In about 20 minutes after it’s over — by the time you leave the parking lot — you forget 50% of it.  When you come back to work, all the emails and requests that piled up while you were away command your time and attention.  

You lose another 30%.  

By the end of the first week, the Catalina experience is just a fond memory.

Did They Forget Best Laid Plans

No, we recorded all of their work in video and photos.  During the first week “back at the ranch” we delivered daily reminders of commitments they made by documenting them doing so in pictures.  Intermittently, we’d send another reminder and request for a status update.

It was like they could fall back into their highly engaged experience — in a kind of a re-immersion. 

It worked, really well.  Dave and I treated each safari as a proof of concept and built on what we learned running prior ones.  

We experimented with a variety of outdoor venues, if you will, and learned how to program sessions with music and turn the whole adventure into — well, we called them “Strategic Safaris” to accelerate team development, conduct product planning sessions and drive new initiatives immediately.

Next up: Part Three when intrapreneurially sourced innovations take shape.

Evidence

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Thanks for the fond memories.  On the island with the engineering teams we’d have them draw out what they felt were their team futures.  They broke down steps to achieve what they had drawn together and we filmed them committing to what they achieved on Catalina together.

Random ones that make me want change my sign.

“ 4”  Steve McQueen (1930 – 1980): “There have been times when it was hard for you to imagine being free, self-reliant and in control of your own financial and emotional destiny. Today’s developments are a dream come true.”  Aries

Can I get an “Amen!”  My decade-long advisory role in the university system helped turn that line of anxiety off forever.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Not all feelings are messages from the depths. Some are just momentary choices based on comfort zones. A feeling can also be a distraction from another, less-appealing, more uncertain feeling.”  Taurus

Got me.  I tend to favor my muse by asking Leo da V what I should concentrate on, expecting a deep exploration.  But, often curiosity masks distractions.

“4”  Steve Greene, 34; Steve Guttenberg, 61: “You’re likely to pour over every detail. The perfectionism that has you moving incredibly slowly now will also be the reason that you’re so excellent at the task.” Virgo

Yes and no.  Too much detail numbs my brain.  Not enough detail fails to satisfy my Systematic-Professional leanings.  Is it a stalemate?

“5”  Steve Kerr, 54: “You are very aware of what you don’t know and only get more aware of it as you go. This is proof that you are amassing a great body of learning indeed, as every new idea opens up 10 more questions.” Libra

Just 10 more questions?  It’s as true for me today as it was finding resilience in uncertain times during our 360 degree model for adventure learning.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S3 E52 — Say What???

Creative insight or the “aha” experience is then triggered in the temporal lobe. Creative adaptation begins in “… ‘forward’ cerebellar models which are anticipatory/exploratory controls for movement and thought.” Say what???

Steve Greene, 34; Steve Guttenberg, 61: “It takes much more energy to start things than it does to continue them. Make momentum work for you by simply continuing. Once you get in the swing, stay in it.” Virgo

Hi and welcome to Thursday’s Episode 52 in Season 3 of  “My Paradoxically Normal Year” on this 27th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E51 — What Do Cult Followers Lack?; S3 E50 — Swinging with Systematic-Professionals, Sorta; S3 E49 — Stealing Your Sign Without Doing the Time

Related from Season Two, The Pandemic Year

S2 E52 — What’s So Wrong with Conventional Wisdom Unless …; S2 E51 — Let’s Agree to Make Things Worse, Shall We?; S2 E50 — 5 Fundamental Uncertainties; S2 E49 — Navigating Waves of Disruption When You’ve Lost Your Bearings

Related from Season One, The Normal Year

S1 E52 – Missing Chapters and Paths Not Taken; S1 E51 – Brief, Broad, Fast, Wow and Delight; S1 E50 – The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine

Context

I can’t lie.

It’s all about momentum and energy.  I know it’s weird for some of my fans to pick up where I left off at the end of yesterday’s Critical Thinking section —while trying to make sense of eight more Conclusions.

What, then is Working Memory’s role in Creative Visualization?  

See?

And, what’s that got to do with this natural experiment?  I feel working memory is what I trigger while trying to interpret TauBits of Wisdom.  It’s how I roll as an Information Packaging, INTP.

My physical therapist and I agreed the world needs more critical thinking.  Even so, I asked her if she felt lucky over the last few days, because Steve Aoki’s Holiday Tau is the same as hers.  

Why? 

I told her and she paused, looked up at the ceiling and smiled. 

Did she hold astrological forecasts and critical thinking together in her working memory?

For me, I just kept my head down and plowed ahead back in the office.  One thing just led to another.

I still can’t lie, without letting my physical therapist in on the plot, I just followed what the forecast for the week had been:

“It’s been suggested that there are those who observe how things are and ask, ‘Why?’ and then those who dream and ask, ‘Why not?’ But these needn’t be, and usually aren’t, two different groups. The best thinkers, both diligent and imaginative, bounce between both questions, taking what they can from past conclusions as they move forward to build the new world.”

That’s me I thought, a diligent and imaginative thinker traveling through time bouncing back and forth and milking past conclusions to move forward. Meaning writing up one section at a time in the 1-year’s natural experiment report.

Convergent thinking usually follows my favorite, divergent thinking, ending with better decisions. I advocate following new knowledge generated from manipulating the old, but in a newer frame. 

It’s why I track new trends and business models making links and connections to flesh out this post-pandemic world.

I still can’t lie. 

I wanted to drill down, or is it drill up and in to ask what is my brain doing in creative sessions flipping and flopping between divergent and convergent processes pulling on my working memory.

Working memory involves two processes with different neuroanatomical (neural tissues in the nervous system) locations in the frontal (lying behind your forehead) and parietal lobes (at the upper back area in your skull).

In a two part process your brain retrieves what it thinks is relevant to what you want and then updates your attention to focus on it.

And, then it gets too complex for me.  

Both processes activate different areas and connections and locations in your brain.  

Your attention activates the folded grooves in your gray matter (caudal superior frontal sulcus) and in another area of your cortex (posterior parietal cortex) which plays an important role in planned movements, spatial reasoning, and attention.

Selecting what you want activates other dense sounding names — rostral superior frontal sulcus and posterior cingulate/precuneus.

How does it work in theory?  

I still can’t lie.

You have to add another brain piece to the puzzle — the cerebellum.  You’ve heard of it right? What about working memory and the cerebellum?

From Wikipedia:

“The brain’s frontal lobes and the cognitive functions of the cerebellum collaborate to produce creativity and innovation.” 

How?  

All processes of working memory (responsible for processing all thought) are adaptively modeled for increased efficiency by the cerebellum.

No lie: 

“The cerebellum (consisting of 100 billion neurons, which is more than the entirety of the rest of the brain) is also widely known to adaptively model all bodily movement for efficiency.” 

How?

“The cerebellum’s adaptive models of working memory processing are then fed back to especially frontal lobe working memory control processes where creative and innovative thoughts arise.”

Creative insight or the “aha” experience is then triggered in the temporal lobe. Creative adaptation begins in “… ‘forward’ cerebellar models which are anticipatory/exploratory controls for movement and thought.”

Got it? 

Good, then explain it back to me.

Unless I’ve got this all wrong, I believe there’s a strong connection between memory and imagination linked in the brain — how we understand our world view is a result of arranging perceptions into existing imagery by imagination.

And, experiences stored as long-term memory are easier to recall, because they’re ingrained deeper in the mind.

It’s like a 4-phase process beginning with image generation from memory, continues with maintenance, inspection and then transformation and places all kinds of demands on working memory.

Now, I can lie.  And steal.

Evidence

Random ones that make me want change my sign.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “Your work is not always so straightforward, so you appreciate days like today when the small picture so obviously matches up to the big one. The mountain is climbed one upward step at a time.” Leo

Or, my limited mental facilities synch with what I perceive with a creative “aha!” insight.

“5”  Steve Greene, 34; Steve Guttenberg, 61: “It takes much more energy to start things than it does to continue them. Make momentum work for you by simply continuing. Once you get in the swing, stay in it.” Virgo

Until I exhaust my self and then it’s time to turn to my heart, right Emma the Baroness?

“4”  Steve Aoki, 41: “There’s much you could be doing, but don’t stress over your choices. Just pick the one that most attracts you, and then stick with that and only that for a while. One choice is a portal through which the world opens up.” Sagittarius

Would that portal begin with working or retiring memory?

“4”  Steve Harvey, 62: “Some call it ‘doing nothing.’ To you, it’s doing what comes naturally without having to think of the needs and reactions of another person. To be alone and agenda-less just may be a basic human need.”  Capricorn

It’s the solitude-seeking introverted way of allowing working memory replenish its “battery”.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life 

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S3 E51 — What Do Cult Followers Lack?

“Let’s face it” the host said, “They just lack critical thinking skills.  Not everyone who fell down the rabbit hole of social media stormed the capitol.”

“4”  Steve Jobs, (1955 – 2011): “Freedom isn’t always a process that takes forever. Sometimes, it’s a state of mind that can be achieved in an instant. The way out may be just to get out — to rise above and find something different to care about.” Pisces

Hi and welcome to Sunday’s Episode 51 in Season 3 of  “My Paradoxically Normal Year” on this 23rd day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E50 — Swinging with Systematic-Professionals, Sorta; S3 E49 — Stealing Your Sign Without Doing the Time; S3 E48 — Is That an Ace Up Your Sleeve or Are You Just Glad to See Me?

Related from Season Two, The Pandemic Year

S2 E51 — Let’s Agree to Make Things Worse, Shall We?; S2 E50 — 5 Fundamental Uncertainties; S2 E49 — Navigating Waves of Disruption When You’ve Lost Your Bearings; S2 E48 — Tracking Millennials from One Resort to Another

Related from Season One, The Normal Year

S1 E51 – Brief, Broad, Fast, Wow and Delight; S1 E50 – The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine; S1 E48 — Holiday TauBit Trumps Funk

Context

CNN’s cohost commented on the defense of one of the arrested insurrectionists by dismissing the attorney’s claim he was a victim of “Fox-itus” a type of brainwashing.

 “Let’s face it” the host said, “They just lack critical thinking skills.  Not everyone who fell down the rabbit hole of social media stormed the capitol.” 

Critical Thinking 

I fell down the rabbit hole called “stack-itus” like when I searched through background experiments in graduate school.  I grew curiouser and curiouser tracking one to another.  

“Critical Thinking” led to “Reasoning” to “Executive Decision Making” and led to the “Cerebellum and the Central Nervous System” with a brief philosophical stop at “Socrates” and then onto a severe right hand turn shockingly back into my history to Donald Broadbent, “the influential experimental psychologist.”

What in the world triggered all this?  

The missing topic for the “Conclusions” section in my 1-Year Natural Experiment Report — Critical Thinking, 

“The process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion.” — Wikipedia

Here’s the so-what definition that matters to critics of Q-anon, the MAGA crowd and the traitors who stormed our capitol, from Wikipedia:

The analysis of facts to form a judgment. 

Socrates established the fact that you cannot depend upon those in “authority” to have sound knowledge and insight.

He demonstrated that persons may have power and high position and yet be deeply confused and irrational. 

Socrates maintained that for an individual to have a good life or to have one that is worth living, he must be a critical questioner and possess an interrogative soul.

He established the importance of asking deep questions that probe profoundly into thinking before we accept ideas as worthy of belief. 

Socrates established the importance of “seeking evidence, closely examining reasoning and assumptions, analyzing basic concepts, and tracing out implications not only of what is said but of what is done as well.” — Wikipedia

Reasoning, which seems to be in short supply:

Is the capacity of consciously applying logic based on new or existing information … associated with acts of thinking and cognition, and involves using one’s intellect. Reasoning, as a part of executive decision making, is also closely identified with the ability to self-consciously change, in terms of goals, beliefs, attitudes, traditions, and institutions, and therefore with the capacity for freedom and self-determination. — Wikipedia

Evidence

And, then there’s this from Holiday Mathis’ Forecast for the week ahead: 

It’s been suggested that there are those who observe how things are and ask, ‘Why?’ and then those who dream and ask, ‘Why not?’ But these needn’t be, and usually aren’t, two different groups. The best thinkers, both diligent and imaginative, bounce between both questions, taking what they can from past conclusions as they move forward to build the new world.

And, so the circle is closed with “Holiday-itis.”

Random ones that make me want change my sign.

“4”  Steve Jobs, (1955 – 2011): “Freedom isn’t always a process that takes forever. Sometimes, it’s a state of mind that can be achieved in an instant. The way out may be just to get out — to rise above and find something different to care about.” Pisces

So, the unless your Holiday Tau applies to domestic terrorists spouting liberty and freedom as their excuse for January 6th’s insurrection, what are you getting at today?

“2”  Steve Greene, 34; Steve Guttenberg, 61: “Since what you seek is also seeking you, all this shifting you’re doing only makes it harder for the thing to catch up with you. Be still. Stop searching for it and let it find you.” Virgo

Try as I might today, Greene and Guttenberg, your Holiday Tau feels confusing.

“2”  Steve Kerr, 54: “Confucius said, ‘To be wronged is nothing unless you continue to remember it.’ Arguably, some offenses are more memorable than others. You’ll be judicious about which grievances to carry.” Libra

Is your Confucius Holiday Tau just as confusing as G&G’s or what? 

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life 

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Posted on

S3 E50 — Swinging with Systematic-Professionals, Sorta

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Hi and welcome to Saturday’s Episode 50 in Season 3 of  “My Paradoxically Normal Year” on this 22nd day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E49 — Stealing Your Sign Without Doing the Time; S3 E48 — Is That an Ace Up Your Sleeve or Are You Just Glad to See Me?; S3 E47 — Why’s and How’s of the Genius Art of Procrastination

Related from Season Two, The Pandemic Year

S2 E50 — 5 Fundamental Uncertainties; S2 E49 — Navigating Waves of Disruption When You’ve Lost Your Bearings; S2 E48 — Tracking Millennials from One Resort to Another; S2 E47 — 27 Adventure Regions for Your Remote-Working Bucket List

Related from Season One, The Normal Year

S1 E50 – The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine; S1 E48 — Holiday TauBit Trumps Funk; S1 E47 — Day 47 of My 1-Year Experiment

I initially introduced this story as: 

17. Graduate Assistant Internship — 

Working for the State of California half time and professional services startup in the afternoons, as my first job in the field of psychology, and first mentioned in the beginning of “Volume Two Manuscript — WorkFit,” a work-in-progress.

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.   

I wasn’t buying it.  

My sweet deal blew up.  

I’d been living the dream nestled in a small bungalow on Fernleaf in Corona del Mar on the western side of Pacific Coast Highway.  I hiked on a walkway over Bayside Drive, what for what may be 3 or 4 blocks to the bluffs overlooking the mouth to Newport Harbor and the small beach at Pirates Cove.  

If I walked the same distance, but east of my rental, I spooked ground squirrels and those owls who burrow in the ground through and open field to the office in Newport Center.  

Two things saved me.  

    • I could still hang on to my internship at the state hospital at the beginning of my psychology career and I met the love of my life, Emma the Baroness. At the hospital he supervised be in one program full of developmentally delayed clients and Les in another.   
    • As a business model was a doctor-knows-all in a pecking order of nurses and administrative staff. I was shocked with his out of the blue comment and his prescience when he told me I wouldn’t stay married long. I chalked up to his wisdom as a clinician, until looking back I wondered if he had recruited me for something else entirely.

In their private life, Sig and Mary swung if that is how you say swingers in the past tense.  

That fact only slowly emerged as celebrity-like friends of theirs visited our Institute office near the athletic club and the shopping destination overlooking Corona del Mar hidden in swaying palm trees and Balboa Island and Peninsula off in the distance, but still at the edge of the Pacific Ocean.  

Sig needed money to keep the Institute’s doors open.  

He put the touch on several of their swinging friends from Beverly Hills and others who streamed through our suite of offices to sample our bio-feedback services.  

The background story I eventually heard was Sig fled New York, left his wife, son and a psychology practice with Mary, his girlfriend,  and settled a mile or two just outside the border of Huntington Beach. 

Sig envisioned a business model similar to a franchise of bio-feedback centers in Southern California.  

We couldn’t find clients, let alone celebrity investors or potential franchisers.  But, the challenge opened my eyes to corporate medical and wellness centers in large organizations and eventually to several career changes.

So what happened to Sig?  

Did he fake his death to throw off his creditors?  I never found out and it wasn’t until later that I understood organizations and organization types that I see we were Systematic-Professionals.

We Systematic-Professionals come in four flavors — talent brands of experts who love their profession and their local location. In general we are known for methods and metrics. 

    • We prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.
    • We find occupational homes in university research centers, professional practices, academic institutions and in standards-setting associations. 
    • Our identity is tied to their profession.

Systematic-Professionals by the very nature of their work make the best candidates for developing a Mobile KnowCo that allows them to live and work anywhere in the world. 

Which made it easy for Sig to leave his practice in New York, affiliate with a state hospital in Orange County, and launch BMI.

But, many stay in one place –- in or around university towns or urban and suburban centers where they find clients for their services.

Which led to “Knowledge Banking” many years later, when I looked around and asked, “Should I stay or should I go?”

Random ones that make me want change my sign.

Ha!  Too bad this wasn’t Sig’s birthday, right.  Maybe we could travel back in time and find his investors to fund BMI.  And, this ain’t my birthday, but the lessons I learned and took note of paid dividends for me over my career trajectories.

Today’s Holiday Birthday:

A rebellious spirit pervades. The rules you break will liberate you. You’ll attract investors. The money helps you get a project off the ground, but there’s even more value in the time and lessons you gain. To repeat this success will bring you exponentially more, so take careful notes, pay attention and be methodical.

“5”  Steve McQueen (1930 – 1980): “Success in one area of life won’t automatically bring success in other areas, but certain basic principles will apply universally. The work is best chunked down into small steps and mastered in order.” Aries

Yup, Steve chunking is good.  I used to call it knowledge chunking, breaking down lessons learned into knowledge nuggets so you could apply them in a variety of settings.

“4”  Steve Smith, 30, Stevie Nicks, 72: “There’s a time to keep score, and a time to indulge and share without worrying the least bit about who gave what. Scorekeeping turns giving and receiving into a job or a game instead of a spiritual act or a pure pleasure.” Gemini

Thanks Smithy and Stevie.  This reminds me of research I stumbled upon in my behavior modification days.  If you rewarded kids who truly enjoyed math with stars and tokens they grew to hate math.  I’m not sure about the spiritual corollary, but I’ll take it.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Wow, Steve.  Not only did my physical therapist know who you were and shared your sign, but your Holiday Tau proves meaningful to me today.  I’m writing up my report about Phase 1, including the expansion of the 1-year natural experimental format into our pandemic year somewhat reluctantly, while I figure out Phase 2 in which I solicit TauBits from real Steves.  I’m thinking through my strategy attempting to gauge how much time and effort it will require, versus my return-on-investment.

“4”  Steve Harvey, 62: “While you’d rather go into a game with a strategy, those require time you won’t have today. So, the best strategy will be to stay on high alert for clues and trust your instincts.”  Capricorn

Since when Steve are you in collusion with Aoki?  Here’s my takeaway when I combine both of your Holiday Taus — keep an evolving scenario in the background, but start with small steps so I can iterate without reinventing the wheel and essentially starting over.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S3 E49 — Stealing Your Sign Without Doing the Time

Consider this 30-day summary a pawn ticket to sketchy things I’ve learned from stealing your sign without doing the time. I feel so guilty about it that I’m willing to sell it back to you.

“5”  Steve Jobs, (1955 – 2011): “As for mental arguments that only you can hear, they do serve a purpose. You’ll work out the pros and cons of a decision before you ever take the risk. Contain your deliberations inside a time frame though, or they’ll steal your day.” Pisces

Hi and welcome to Friday’s Episode 49 in Season 3 of  “My Paradoxically Normal Year” on this 21st day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E46 — Twisting Meaning to Fit Is Still a Misdemeanor in My Book; S3 E45 — Tacit Heuristics Blinding Fast-Track Teams; S3 E44 — Make It Rhyme To Work Each Time

Related from Season Two, The Pandemic Year

S2 E47 — 27 Adventure Regions for Your Remote-Working Bucket List; S2 E46 — Whimsy Passion Project or Epic Novel of Adventure?; S2 E45 — Wildcard What Ifs and Doobie Bros Bias; S2 E44 — Celebrating Emma the Baroness Tribal Quarantine Style

Related from Season One, The Normal Year

S1 E47 — Day 47 of My 1-Year Experiment; S1 E46 — Day 46 of My 1-Year Experiment; S1 E45 — Day 45 of My 1-Year Experiment; S1 E44 — Google Me Some Chopped Liver

Context

And, true to my word I checked on behalf of my physical therapist the Holiday Tau for Zahnny, the Fonz, Emma the Baroness and me, but they under shined all the rest of the Steves.  Especially, Steve Aoki’s again.

So what did I uncover in Why I Stole Your Sign and the Mysteries of Your Life?

A major coincidence at a time when I’d been noodling story ideas for my next manuscript.  I have the Holiday Tau for Steve Howey to thank for it.

“5”  Steve Howey, 42: “If you could go back in time and warn your younger self, what warning would you issue? What diversion would you suggest?” Cancer

Have you thought about how you’d advise your younger self? 

I did.

My leap of faith into this 1-year project forced me to figure out some things on the fly.  

On some days I felt foolish.  I never stated my “hypothesis” that I was testing in this year long natural experiment.  Don’t you have to collect data and measure something?

“Yesterday I wrote about how ‘disappointed’ I felt when we missed out again on the Holiday Tau.”  

“But, I’m thinking about stealing 6 or 7 or more TauBits that could apply to me and ranking them in a range of value from ‘1’ (hardly worth the mention) to ‘5’ illustrating off-the-charts relevance.” 

“Is that diluting the value of this experiment?“ 

“Is it too early to draw conclusions about the ideal number I track?  If it isn’t, maybe I could pay attention to just four or five Holiday Tau.”

On day 22 I felt I couldn’t catch a break and felt depressed.  But, on the following day my passion, inspiration and motivation returned.  Am I bi-polar?

“Yes, I don’t really need to steal anyone else’s Holiday Tau when I’ve received one of the highest TauBits already today.  And yes, I was complaining that too many TauBits might be too much to absorb.  But check these out.  This might be the single best day in the “Tau of Steves” history as we know it — well, so far during this one-year experiment.” 

Evidence

Random ones that make me want change my sign.

Can I stipulate for the 100th time that it’s not my birthday?  Sure I’ve seen life from both sides now and prefer the above ground side, but I can’t steal this one in good faith.  Wait it will help me move up financially? 

Today’s Holiday Birthday:

All you’ve overcome has made you strong — and also funny! Humor comes from the flexibility of perspective you earned seeing different sides and extremes of life. A project will put your talents to good use, and you’ll be enthusiastically endorsed, too, helping you to move up professionally and financially.

“5”  Steve Jobs, (1955 – 2011): “As for mental arguments that only you can hear, they do serve a purpose. You’ll work out the pros and cons of a decision before you ever take the risk. Contain your deliberations inside a time frame though, or they’ll steal your day.” Pisces

Hey Jobs, where was your Holiday Tau when I needed it? Whose side are you on anyway? Above or below?  I don’t know why, but my dad used to tell a construction story.  During the early stage walk through of the custom house the contractor would pause at where the new windows would allow sunlight in from the early mornings and yell, “Green side up.”  Then while pointing to blue prints in what would be the living room, he’d look outside and yell, “Green side up.”  This went on room by room until my dad and mom wanted to know what that was all about.  “Oh that?  Sorry, but I have to stay on top of everything and I just hired some sub-contractors who are laying sod for the first time.”

“4”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “You’ll strengthen your mind/body/spirit connection, and it all happens with physical exertion. Every time you work on your body, it will become increasingly receptive to the command of your mind and the intuition of your spirit.” Leo

When I received the results from my MRI my orthopedic physician told me my injury hadn’t torn any ligaments, but I suffered a sprained left knee and a bone bruise.  I told him I felt my physical therapy progress had regressed, and just had to get out and walk.  Down at the Little League field I hobbled down memory lane taking in the “Under 3 feet” T-Ball game — if you can call it that — and my neighbor’s first inning.  

“4” Steve Kerr, 54: “Why would anyone willingly offer up their work for scrutiny? To improve, of course. Only the courageous and the serious will proactively take this option, and you are definitely in that group. You want to be the best.” Libra

I can feel your pain Coach Kerr, having lost your Play-In game to the Lakers.  And just as quickly you were In-N-Out.  Which suggested I follow your Holiday Tau and drive through to pick up two hamburgers with grilled onions and two fries for Emma the Baroness and me.

“4”  Steve Aoki, 41: “The line between sharing and oversharing is liable to be ignored, blurred or completely crossed. Most people won’t mind knowing a little more than they need to.” Sagittarius

Obviously your Holiday Tau shared with my physical therapist is on a need to know basis.  Haha just kidding.  

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life  

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S3 E48 — Is That an Ace Up Your Sleeve or Are You Just Glad to See Me?

We’d been meeting like this twice a week.  She told me to flip over while she began massaging the back of my knee.    

“5”  Steve McQueen (1930 – 1980): “Here comes the reshuffling of your deck of priorities, a process outside of your control, followed by the giddy anticipation as the cards are being dealt. What will you get? It matters but not as much as how you play what you get.” Aries

Hi and welcome to Thursday’s Episode 48 in Season 3 of  “My Paradoxically Normal Year” on this 20th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E47 — Why’s and How’s of the Genius Art of Procrastination; S3 E46 — Twisting Meaning to Fit Is Still a Misdemeanor in My Book; S3 E45 — Tacit Heuristics Blinding Fast-Track Teams

Related from Season Two, The Pandemic Year

S2 E48 — Tracking Millennials from One Resort to Another; S2 E47 — 27 Adventure Regions for Your Remote-Working Bucket List; S2 E46 — Whimsy Passion Project or Epic Novel of Adventure?; S2 E45 — Wildcard What Ifs and Doobie Bros Bias

Related from Season One, The Normal Year

S1 E48 — Holiday TauBit Trumps Funk; S1 E47 — Day 47 of My 1-Year Experiment; S1 E46 — Day 46 of My 1-Year Experiment; S1 E45 — Day 45 of My 1-Year Experiment

Context

In the end my physical therapist agreed. I’m guessing one of the missing cards, in addition to curiosity I wrote about last time for the “Conclusions” section, is the critical thinking card.

But first she asked, “So what are you going to do the rest of the day?”  

I told her work on my blog.  “Oh, what is it about?” 

I told her I steal people’s horoscopes mostly and am writing up a report covering one year.  “Why?” she wanted to know.  

She knew her sign, Sagittarius. I told her Steve Aoki (using celebrity Steves) always was better than mine, Scorpio.  She helped me pronounce his name, so obviously she knew who he was.

What I’m working on now, I told her,  is critical thinking, how in the ‘70s when I was in my first career there was a whole movement starting with the uncertainty principle that upended psychology at the time of Esalen in Big Sur by psychedelic pioneers.

It was a scene I left for another career, but I told her this passion project allows me to revisit it.

“Right there,” I said.  

It would be one more day before I’d get the results from the MRI and we guessed there might be some damage to my ligaments.  I felt not being able to keep up the strengthening and balance exercises set me back.

I asked her how she ended up working in this sports rehab office.  She told me it was the second of her rotations.  When she completed it they asked her to join them.

“How did you start your first career?” she asked, probably only half listening.  

“Let’s see when I moved here after my masters in clinical and experimental psychology I did the typical.  I sent out 100 resumes to places between Ocean Beach in San Diego to the northern part of Orange County.”

“Oh?”

The only real offer I told her came from Dr. Lichter who was starting up a clinic in Newport Center called the Behavior Modification Institute. “We offered biofeedback sessions as a way of reducing stress and making it easier for clients to find a meditative state.”

“BMI?” she said.

“Yeah, but in the mornings I’d work at a State Hospital and in the afternoons in Newport Beach trying to sell time in a white, egg-shaped biofeedback chair for producing those alpha waves.”

“Uh-Huh.” 

“Do you know who Sam Harris is?”  I asked after she focused more on my knee therapy.

She heard of the name.  I said he’d been interviewing neuroscientists on his podcast which allowed me to update my understanding of the brain … even psychedelics were now being used to treat addictions and help cancer patients.  

“Critical thinking,” she nodded. 

We agreed as I flipped over to my back on the black cushioned table was in short supply these days.  She never checked her horoscope except sometimes in magazines when she came across it. 

Though what I was doing was interesting and she said should check it out.

Evidence

Random ones that make me want change my sign.

“5”  Steve McQueen (1930 – 1980): “Here comes the reshuffling of your deck of priorities, a process outside of your control, followed by the giddy anticipation as the cards are being dealt. What will you get? It matters but not as much as how you play what you get.” Aries

She never checked her horoscope except sometimes in magazines when she came across it.  Though what I was doing was interesting and she said should check it out.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Allowing yourself to get distracted will drain your precious energy unless those distractions are so quality they inspire you. You’ll know immediately. Unless you get hit by a “wow” factor, keep moving along.”  Taurus

I’m not sure if our brief conversation with my physical therapist worked on my knee after my accident, but I didn’t feel drained at all.  And, after my hour-long exercises topped off with icing my knee down I felt no pain — not even the dull ache or sharp jab under my knee cap.

“4”  Steve Greene, 34; Steve Guttenberg, 61: “You’re carrying more than you know. It’s like your mind has pockets you haven’t checked in a while. Go through, gather up the useless and dated ideas, and then release them to the trash.” Virgo

Seriously, G&G I struggled with your Holiday Tau until I realized I’ve been finding out what no longer holds up against the latest brain research about consciousness and what I used to believe about functions housed in the right- and left-brain 

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life  

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S3 E47 — Why’s and How’s of the Genius Art of Procrastination

Something is missing.  I can’t put my finger on it.  I just don’t know what it is, but I can feel it.  I thought it was something Marshall McLuhan said and was fully prepared to follow the search for it.  But, that impulse dried up.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “In a moment of complete relaxation, an answer will come to you accompanied by all the relief and satisfaction of finding a set of lost keys. Indeed, this will unlock future doors.” Leo

Hi and welcome to Sunday’s Episode 47 in Season 3 of  “My Paradoxically Normal Year” on this 16th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E45 — Tacit Heuristics Blinding Fast-Track Teams; S3 E44 — Make It Rhyme To Work Each Time; S3 E43 — Add a Little Foresight to My Misdemeanor Tab

Related from Season Two, The Pandemic Year

S2 E46 — Whimsy Passion Project or Epic Novel of Adventure?; S2 E45 — Wildcard What Ifs and Doobie Bros Bias; S2 E44 — Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43 — See What You’ve Been Missing …

Related from Season One, The Normal Year

S1 E46 — Day 46 of My 1-Year Experiment; S1 E45 — Day 45 of My 1-Year Experiment; S1 E44 — Google Me Some Chopped Liver; S1 E43 — Desperation on Such a Summer’s Day

Context

Sitting quietly for a moment after I asked “What would Leo da V do?” the answer arrived.  

Curiosity.  

That’s what’s been missing from the 1-Year Natural Experiment Report.  Living life as an art form in a natural experiment.

Why?  

I’d been skipping over “Why: What Makes Us Curious?” by Mario Livio.  

Guess who figures prominently in Mario’s tale, besides Richard Feynman, my Leo!

“Leonardo’s boundless interests spanned such broad swaths of art, science, and technology that he remains to this day the quintessential Renaissance man. Art historian Kenneth Clark appropriately called him ‘the most relentlessly curious man in history.’” 

“Feynman’s genius and achievements in numerous branches of physics are legendary, but he also pursued fascinations with biology, painting, safecracking, bongo playing, attractive women, and studying Mayan hieroglyphs.”

Leonardo’s apparent inability to complete assignments, or his lack of interest in finalizing some of his projects pose further questions laid out by Livio, but really relevant to my behavior too: 

    • What was it that made Leonardo curious, and why? 
    • What did he do to satisfy his curiosity? 
    • At what point, if any, did he actually lose interest in a particular topic? 

Leonardo was curious about almost everything in the complex world surrounding him, and compulsive about note taking.  He sketched drawings and notes as part of his “artistic”output, estimated by some researchers to be 15,000 pages.

Why include curiosity now?  

Livio says the emergence of the unique human curiosity and emergence of the distinct human language were strongly correlated.  Which is a polite way of elevating gossip! 

Livio believes curiosity is at the core of human symbolic culture.

“… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity.”

How?

“The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

The basic characteristic of curiosity is the desire to pose a question, thereby risking generating even more uncertainty, which in the context of an information-gap model is perceived as distressing.  Einstein once said: 

“The important thing is to not stop questioning. Curiosity has its own reason for existing. One cannot help but be in awe when one contemplates the mysteries of eternity, of life, of the marvelous structure of reality. It is enough if one tries merely to comprehend a little of this mystery every day.”

Why?

Curiosity is really an engine of discovery. The seed of creativity is curiosity, and that potential for imagination comes from wondering, filled with self-awareness and a rich inner life.

Evidence

So, let’s turn to wondering which of the Steves offers relevant TauBits of Wisdom for the day.  If complaining identifies a problem and that problem is really an information-gap itching to be closed, then I like what you can offer Zahnny.

“3”  Steve Zahn, 51: “Complaining comes easily to most. Just about anyone can describe a problem. The next steps — brainstorming solutions, settling on a few to try, gaining the cooperation of others, etc. — are for the advanced corps. That’s you.” Scorpio

Random ones that make me want change my sign.

However comma, as Emma the Baroness is fond of saying, I believe it takes an inventor and two comedians to describe my early in the morning “What would Leo da V do?” moment when I switched from McLuhan to curiosity, more precisely.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “In a moment of complete relaxation, an answer will come to you accompanied by all the relief and satisfaction of finding a set of lost keys. Indeed, this will unlock future doors.” Leo

So, Steve your Holiday Tau is saying book learning is one thing, but application is what matters, right?  Couldn’t agree more.  I’m on the back end of teasing out lessons learned from experience and building the theory it supports.

“4”  Steve Jobs, (1955 – 2011): “The theories that work out on the page but don’t work out in real life can be considered exercises or games, not serious contenders. Actual results trump theory every time.”Pisces

I was surprised late yesterday afternoon when just like your Holiday Tau describes, wave after wave washed through me while I watched Vanessa’s tribute to Kobe Bryant at his induction into the NBA’s hall of fame.  

“5”  Steve McQueen (1930 – 1980): “Feelings are waves. They rise into an identifiable shape and then hit the shore and go back to being part of the big ocean of emotion. Don’t fear the feeling. It’s just another form for energy to be for a while.”  Aries

I saw Michael Jordan, duh, since he introduced Kobe for his induction, but not you.  Okay I have to admit I taped the whole show so I could fast forward through Tim Duncan’s and Kevin Garnett’s to get to Kobe , so you may have been there. Now I’m wondering if the socially distanced audience were already inducted members and family?

“4”  Steve Kerr, 54: “When dealing with distracted people (and it’s safe to say that most people you’ll deal with today will have an attention deficit), assume that you must capture their attention several times throughout the interaction.” Libra

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1. 
    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S4 E37 — Racing a Little Wobbly on Whiskey Row

Over the loud speaker we heard, “And, here comes #32 Alan Lars.” The cyclists ended their race at the intersection to our right.  Jay told us across the street were Prescott’s historic buildings, including The Palace, Arizona’s oldest restaurant and bar.

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

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Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Sunday’s 37th Episode in Season 4 of  “Our Disruptively Resilient Year” on this 8th day of May in the spring of 2022.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12880 this week to 12943 organically grown followers.
    • Orange County Beach Towns 220 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

By the time Jay and I returned from inspecting their property in a cookie-cutter suburb that might have been a stereotypical community in California, except instead of anything green for this spring time of year, all you could see was Palm Springs-like decor but without the palm trees.  

Like at Jay and Elle’s house smaller and larger rocks filled in their landscape.  At least in their front dry-rock gulch instead of a lawn, trees shaded their entryway.  Not so much at their house they had intended to flip or rent to other California investors.

There, the sun reflected off the street, the dry rock landscape and brownish block walls adding to the morning temperature without a breeze.

Image Credit: https://www.visitarizona.com/

As Jay navigated through The Dells (Granite Dells), on each side of the road made up of large boulder granite outcroppings that have eroded into a spectacular appearance of bumpy rock features, we talked a bit about his former career in firefighting, but more specifically about the Yarnell Hill Fire years before he moved to Prescott.

The wildfire near Yarnell, Arizona ignited by dry lightning on June 28, 2013. By June 30, it overran and killed 19 members of the Granite Mountain Hotshots. Just one of the hotshots on the crew survived—he was posted as a lookout on the fire and was not with the others when the fire overtook them. The Yarnell Hill Fire was one of the deadliest U.S. wildfires.

Jay vaguely remembered how the widows survivor benefits weren’t paid, getting tangled up in some sort of finger-pointing and counter lawsuits.  I thought the hotshots were independent contractors so they weren’t entitled to benefits.

Image Credit: Stephen G. Howard copyright 2022

We pull into his driveway.  Apparently the two wives had run out of stories to share about us, so they’re ready jump into Jay’s dark blue SUV for a drive into historic downtown Prescott.

As a footnote, Elle points out Jays rearview air conditioner doesn’t work properly and  suggests we switch to her SUV for our next sight seeing adventure.

Jay and Elle point out a few restaurants and shops on the way down the hill towards the main town.  They discuss parking tactics.  Jay swings left and crosses a few intersections until he spies public parking lots near the destination he has in mind.

Image Credit: https://www.visitarizona.com/

The old courthouse.  The one where they have public rest rooms.

Negotiating the space, he tells us he’ll let us out on the passenger side, so he can squeeze in as close as he can to the cement wall.  Elle winces a little as he moves back and forth inching closer and closer to the wall.  She’s now glad he’s not driving her car.

From a distance, the town seems to be laid out like other western towns.  In fact, I’m reminded of a combination of Durango and Telluride in Colorado. Everything old time western radiates out from core frontier square.

My new, left knee replacement holds up well as we walk downhill two blocks and hear cheering, an announcer and gazed over to our left and notice where it looks like a bandstand had been set up and picnickers sat on blankets in front of it.

Wait, I remember the headline of an article that made its way into my Apple News feed before we hit the road in California.  

This must be that race known as the Cocodona 250.  More specifically, Here’s Who To Watch For At The Cocodona 250 – And How.  

Image Credit: Stephen G. Howard copyright 2022

Over the loud speaker we heard, “And, here comes #32 Alan Lars.” And over there too must be where you can watch, right?

Jay picked up the pace heading towards a statue.  I joined him as instead of climbing the stairs to the courthouse straight ahead, he veered off to our right and trotted around the side to the back entrance and bolted for the door which said, “Men”.  

I joined him.

Having done our business, we mingled in among a crowd of cyclists and made our was to where the race was under way.

Between occasional cyclists the announcer chattered about how long he’d been calling the race, how you can listen to him and where you could catch his webcast I think.  Honestly it was hard to tell above the general din of supporters, spectators and tourists like us.

Image Credit: Stephen G. Howard copyright 2022

I hung back a little scanning the row of cycling gear marketing tents and began to read a vertical banner hung on a light pole, like at a bus stop listing all the stops and transfers you should know before boarding.

I could only make out that this race, it was a race at all, included tiers of participants based upon I knew not what.  But, it burst my assumption about it being the Cocodona 250.

“What?”  I only faintly recognized Jay’s voice.

Jay had to yell out what he told Emma the Baroness and Elle for me.  “This is Whiskey Row.”

The cyclists ended their race at the intersection to our right.  Jay told us across the street were Prescott’s historic buildings, including The Palace, Arizona’s oldest restaurant and bar.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

“5”  Steve Zahn, 51: “Maybe you feel your pattern is very predictable, but people around you still don’t seem to know what you’ll do next. There are advantages to keeping mystery alive as long as possible.” Scorpio

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E36 — Big Rigs, Skull Valley and Yarnell Hotshots; S4 E35 — Prescott Pitstop Knocks Me Off Balance; S4 E34 — Preconceived Notions Hit the Road for Prescott

Related from Season Three, the Paradoxically Normal Year

S3 E37 — Tell Me More Lies I Can Believe In; S3 E36 — Placebo, Meaningful Coincidence or Just Feeling Lucky; S3 E35 — This Ain’t No Zemblanity; S3 E34 — Why You’re Susceptible to Subliminal Suggestions Like …

Related from Season Two, the Pandemic Year

S2 E37 — How Deep is the Chasm? What Do We Do?; S2 E36 — Turning Lemons into Margaritas; S2 E35 — Was this Pandemic Year a 1-Off or New Way of Life?; S2 E34 — Why Is This Kicking Off the 4th Industrial Revolution? 

Related from Season One, the Normal Year

S1 E37 — Day 37 of My 1-Year Experiment; S1 E36 — Day 36 of My 1-Year Experiment; S1 E35 — Day 35 of My 1-Year Experiment; S1 E34 — Day 34 of My 1-Year Experiment;

Evidence

Today’s Holiday Theme: 

Mother’s Day, a celebration of a commonality that goes beyond the human species. This tribute to the person who is, at best, a first friend in life, and at least the double-X chromosome contributing to our physical existence … children, playfulness and theatrics.

“5”  Steve Zahn, 51: “Maybe you feel your pattern is very predictable, but people around you still don’t seem to know what you’ll do next. There are advantages to keeping mystery alive as long as possible.” Scorpio

Haha I remember Jay asking if I was an influencer yet.  He had no idea what I described as phase two of my natural experiment which will lead to “The Tau of Steves: What You Don’t Know Could Fill a Book”

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

Your magic formula for success starts with curiosity — a most alluring quality that will keep you in the best and brightest company this year. Ask questions, even if you think you know the answers. Thinking you know the answers is disadvantageous, but the rewards you find as you continue to clarify the world will make you positively rich.

Curiosity killed the cat. I’m glad I’m not a cat.  I’m sad. I so wanted to claim this birthday, but it’s not for me.  I hope it is yours.

“4” Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “You’re friendly and inclusive, and yet still careful about who gets into your inner circle. It’s not that you’re afraid, more like practical. It’s cleaner and smarter to keep some things on a need-to-know basis.” Taurus

We’re friends with Jay and Elle.  But, not to the extreme fear of an impending argument about politics, I know something may erupt to harsh our vacation mellow along divisive party lines.   

“3”  Steve Harvey, 62; Stephan Patis, 53;  Stephen Hawking (1943 – 2018): “‘Talk is cheap,’ they say… But if that were true, public speakers and spokespeople wouldn’t be paid nearly so well. Words paint mental pictures that inspire action. Yours are definitely worth something today.” Capricorn

That’s so flattering.  I’m not sure if I hit the 14,000 hours necessary to claim the ability to paint mental images to inspire you, but I’d lie if I weren’t aspiring towards the goal.

“4”  Steve Jobs, (1955 – 2011): “The secret to your success is that you don’t show up once or twice, rather you do so consistently over long periods of time. Good things are coming to you, hard-earned and well-deserved.” Pisces

I prided myself as a Executive MBA career advisor to be there for the students over the two years they attended, and to stay in touch with them after graduation to see how or if they actually applied what they learned, especially if I had matched them to a mentor.

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

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S2 E100 — Live, Love, Work, Play, Invest and Leave a Legacy

Not all my Executive MBA students hailed from large, mature healthcare organizations.  If they did, they weren’t confident that they could crack the glass ceiling, nor did many physicians really want to.  

“5”  Steve Zahn, 51: “You’re an excellent student of life because of your genuine curiosity. You are interested in more than just memorizing what you need to know for life’s various tests. Your longing for deep knowledge will be sated.” Scorpio

Hi and welcome to Friday’s Episode 100 in Season 2 of  “My Pandemic Year Natural Experiment” on this 21st day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E99 — Why Pay Over $100,000 When You Don’t Have To? ; S2 E98 — Why Your Company Simply Won’t Make It Out of Puberty ; S2 E97 — Frame Blindness and Decision Traps

Related from Season One, the Normal Year

S1 E100 — Running out of Determination and Grit by the 100th Day ; S1 E99 — What’s in a Name? Baby Boy Names?; S1 E98 — Why Can’t I Leave 26 Orphans for a Well Deserved Vacation? ; S1 E97 — My Top 19 Reasons for Failing

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial, in a consumer industries and in another century-old university system.

33. Advisor — Executive and Healthcare MBA Program 

Part Two

The business school recognized it had to compete more aggressively for students and slowly shifted emphasis to digital leadership.  The heart of their marketing told prospective Executive MBA students they’d be able to think creatively and strategically about business challenges of the future.

Separately the University launched “The Cove” to fill the Orange County start up vacuum.  More of the Executive Students I advised, even in Healthcare, felt its magnetic pull particularly to commercialize ideas flowing from medical device, biotechnology and other research laboratories. I felt it too and developed relationships with its leaders. 

Here’s what we were up against.  Most residents in Orange County with college bound young adults, if their ambitions were to turn your ideas into a business you didn’t want to attend a campus in the UC System In fact, your best fit would be the Cal State System. You don’t want research and theories,  but you need tools, tips and practical guidance.

The business school’s pitch went something like this:  We have a long tradition of training professionals to succeed at the executive level.  Are you prepared to lead transformation and embrace opportunities for innovation in your industry?

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Clearly pitched at Systematic-Professionals like ourselves, the value proposition promised … you will build a general management foundation complemented by opportunities to further explore the healthcare space, enabling you to apply your understanding of business to the changing healthcare industry.

Our program maximizes your return on investment by: 

    • Delivering relevant knowledge and skills, 
    • Valuable connections with peers in other industries and
    • Prestigious credentials to accelerate your career and organization.

That’s where our group came in.

My project was so different than what my colleagues were providing that  I could independently create a unique suite of services customized for executives. Their “customers” were  students who just graduated with little or no work experience. 

For  the first five years as a Systematic-Professional 113 Idea Packager I flourished reporting directly to the Executive Director working autonomously while establishing services from the ground up as an intrapreneur: 

    • Launched the Executive to Executive mentoring program by recruiting and maintaining  a core of 45 to 50 VP and C-Suite Executives
    • Matched 35 to 45 executive students with mentors each quarter based on type of organization and stage of growth.  
    • Included 5 to 7 industry contacts. 
    • Hosted quarterly mentoring breakfast meetings. 
    • Held panel discussion with alumni and industry leaders for students.
    • Recruited entrepreneurs and alumni for frank Q&A exchanges with students considering a startup.

Not all Executive MBA students hailed from large, mature healthcare organizations.  If they did, they weren’t confident that they would crack the glass ceiling, nor did many physicians really want to. 

They wanted to figure out why certain decisions had been made for business reasons that had impacted them.  Or, they had well researched ideas they wanted to advance, but needed a better understanding of how top executives prioritized their decisions.  Still others felt certain their start up ideas could be winners.

In a way the Healthcare Executive MBA students wanted the same payoffs as did the majority number of students in the Executive MBA program.  

As I met with each one individually before matching them with the best mentor I could find we pinpointed where they found themselves in their current situation.

We’d determine how they rated themselves in terms of high degrees of:

    • Independence or Affiliation
    • Speed or Mastery
    • Disruptive Innovation or Sustained Improvement
    • Emerging Knowledge or Embedded Knowledge

Four Organization Types

Image Credit: Stephen G. Howard  Copyright 2020

Using myself for example I preferred higher degrees of Embedded Knowledge, Independence and Mastery.  So on face value the blue box (Systematic-Professionals) would be a better fit for me.

But, not all Executive and Healthcare EMBA students were currently in the “color box” they preferred.  One decision they could make was to switch for a better fit — say, “Blue” (Systematic-Professionals) to “Green” (Emerging-Entrepreneurs).  The right mentor-match could prove to be helpful.

Next we’d explore curriculum choices:

Work For Themselves

    • Start a Business
    • Buy a Business or Franchise
    • Launch a Consulting Practice

Work for an Organization

    • Create an Intrapreneurial Position
    • Advance in Your Career
    • Change Your Career
    • Master a Career Disruption

For Executive EMBA students who worked at the same employer for several years which seemed to be plateaued compared to their competitors we would discuss reasons starting with their assessment of which growth stage they’ve stalled in.

Recognizing we haven’t profiled what works and doesn’t work in decline and reinvention stages yet my advice was to ask questions about how to address the crisis most likely constraining their employer and their career in each of the classes and from other students.

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

Of course another source would be matched to a mentor who had met those challenges successfully.

180 – Degree Shift in Success by Stages

Growth Stage Key Success Factor Leading to a Crisis New Success Key
Start Up Loosen Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen Autonomy Tighten
Sustained Tighten Repetition Loosen
Maturity Loosen Control Tighten

Image Credit: Stephen G. Howard  Copyright 2020

Unless those students were career junkies like me who worked in each of those growth stages or consulted with clients confronted with artificial barriers to their organization’s growth, most only needed to focus on the edge of one box and determine what was necessary to jump into the next box for a few years.  

Managing 180 Degree Shifts Required for Each Stage

Image Credit: Stephen G. Howard  Copyright 2020

Those students encountering the most difficulty when it came to changing their careers had spent  decades in a Systematic-Professional Organization Type or a long-term company in the Maturity phase.

Returning to Organization Types, we’ve already covered 10 of 16 Talent Profiles.  If you think about a company’s culture, it is made up of more of a mix of talent profiles (4) and as people come and go each organization tends to recruit  the same type.

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

Let’s say you value high degrees of Embedded Knowledge, Independence and Mastery aka the talent culture you’d find at a university in the “Blue Box.” 

As one of my Executive MBA students, say a researcher on campus in biotechnology, you most likely would not flourish in the opposite “Green Box” known as Emerging-Entrepreneurs.  

Of course you could make it work, but it may feel too fluid with its focus on higher degrees of speed, emerging knowledge and affiliation.

Speaking of affiliation, the four talent profiles defining a “Tan Box” Sustaining-Associate Organization  favoring higher degrees of mastery and sustained improvement in addition to affiliation would struggle fitting into the “Red Box” of Paradoxy-Morons. 

So if you want to find a better fit, stay away from opposite color boxes.  If you’ve had it with your “box color” as in a career change, try probing an adjacent box to a medium degree of career satisfaction.

If you can’t handle the high speed, disruptive innovation “Red Box” culture, you might like the working in “Blue Box” Systematic-Professionals or the “GreenBox” Emerging-Entrepreneurs.

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

Summary

But, wait there’s more.  As in more options.

As you grow from start up to maturity as an organization my Executive MBA students the talent profiles can “break out” and add value to a specific state.  Two “red” profiles, 101 Breakpoint Investors and 103 Commercial Innovators are joined by “green” 105 Marketing Athletes.

If that Start Up jumps successfully into the first of two growth stages — Emerging Growth — two additional “green” profiles,  107 Resilient Product Teams and 108 Core Business Group, fuel further growth.

But as Emerging flips int Rapid Growth the first two of three Sustaining-Associate “tan” profiles, 111 Agile Tiger Teams and 112 Loyal Survivalists keep the wheels on the bus at higher speeds.  As Rapid Growth shifts into Sustained Growth the third “tan” profile joins the other two, 110 Analytical Specialists.

And, as we’ve already illustrated in these three mini case studies, as the company peaks and maintains their growth at the Maturity level, two “blue” profiles are required to keep the airplane routes synchronized, on schedule and systematically maintained — 114 Brand-as-Experts and 116 Institutional Traditionalists.

Where to Find the Best Fit

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs
111 Agile Tiger Teams Rapid Growth Sustaining-Associates
112 Loyal Survivalists Rapid Growth Sustaining-Associates
110 Analytical Specialists Sustained Growth Sustaining-Associates
114 Brand-as-Experts Maturity Systematic-Professionals
116 Institutional Traditionalists Maturity Systematic-Professionals

Image Credit: Stephen G. Howard  Copyright 2020

Next up:  we leave organizations at the Maturity Growth and describe two talent profiles who specialize and helping “pilots” pull up from their premature Decline.

Evidence

“5”  Steve Zahn, 51: “You’re an excellent student of life because of your genuine curiosity. You are interested in more than just memorizing what you need to know for life’s various tests. Your longing for deep knowledge will be sated.” Scorpio

Maybe this is why I’ve been drawn to figuring things out, what makes things work when it comes to accumulating knowledge and passing it on.  How to live, love, work, play, invest and leave a legacy.

Random ones that make me want change my sign.

“5” Steve McQueen (1930 – 1980): “Thinking counts as effort, but nothing comes into being through thought alone. Air must be moved, words spoken, written or sung, action and work of any kind completed. The more air that’s moved, the more real a thing becomes.”  Aries

So that’s what this is all about?  Describing the air bending actions necessary to maneuver in Mature organizations? 

“4” Steve Howey, 42: “It’s one of those days when you’ll do what’s good for you even though you don’t feel like it. It’s the sort of discipline that makes future decisions easier for you. Soon these things will require no discipline at all.” Cancer

Promises, promises. Let’s hope so…

“4” Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Giving love the same way as usual is nice enough. But people get desensitized to typical experiences. When you give more and differently, it’s like stretching the elastic of your heart to a greater capacity for love and joy.” Leo

Now that’s what I’m talking about for this Friday night near the end of summer!

“3” Steve Greene, 34; Steve Guttenberg, 61: “You can be sweet, but too much sweetness is no fun. Sometimes, your playfulness can come out in swipes. Knowing how far to go with mischief is the essence of intimacy.” Virgo

During this pandemic don’t I get a pass or does it only serve to heighten the tension?

“3”. Steve Aoki, 41: “A whole new level of adulthood kicks in with the realization that others measure the world and themselves differently from the way you do. Accepting this nonstandard system is its own badge of maturity.” Sagittarius

Ok, riddle me this. Of what do you speak, this maturity badge?  Unique talent magnetized to this organizational growth stage, eh?

“4” Steve Harvey, 62: “You know an excellent suggestion when you hear it. You’ll follow up and soon be onto an interesting project, one that seems to create its own momentum.”  Capricorn

Yeah, well that’s exactly what intrigued me over the years and is now unfolding with a life of its own. Or during this pandemic I can complete that jigsaw puzzle sitting on our dining room table. 

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E94 — Sustained Growth: Slicing Turnover and Grooming Experts

We cut the time in half, identified the regional gurus who made sense out of clunky technology, turned them into trainers and mentors, and switched face-to-face time from classroom to practice session.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King,72: “Study past successes and failures for the keys to victory. To skip the research phase of a project is to waste time, as there is no use in repeating what didn’t work before.” Virgo

Hi and welcome to Sunday’s Episode 94 in Season 2 of  “My Pandemic Year Natural Experiment” on this 9th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E93 — Who It Takes to Keep Growth at It’s Peak; S2 E92 — Herding Cats Towards a Tornado; S2 E91 — How to Master Rapid Growth Without Gifting Your Competitors

Related from Season One, the Normal Year

S1 E94 — Wasn’t There a Movie about the Tau of Steve?; S1 E93 — Why is it easier to Hate than to Love the other Half?; S1 E92 — Shh … Secrets Husbands Keep to Ourselves; S1 E91 — If that, then this … ? The daily double?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

110 Analytical Specialists in the Sustained Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

Let’s explore what it’s like behind the scenes working in a Sustained Growth company.  We’ll break it down into two parts. 

Part One describes the trials and tribulations working in an electronic distribution company.  Our next episode focuses on the growing pains and challenges of a disk-drive technology company in Part Two. Both in their own unique ways recruited Analytical Specialists to join their talent cultures.

Third Growth Stage for 110 Analytical Specialists

Image Credit: Stephen G. Howard  Copyright 2020

Part One

12. Director Electronics Distribution Company 

Professionalize to Stabilize 

They were described as a Wild West sales organization in their early days — as in anything goes as long as you get the sale.  

They grew from a local to a regional player during their emerging and rapid growth stages across the Western United States with ambitions to grow nationally and then internationally.

International Aspirations

They ran into complications with the technology required to translate currencies for product ordering.  Instead the acquirer from Europe already had systems in place. 

I seriously misjudged the “technology” component, because I discovered after the first 90-days it was less about innovating and more about sales.

Maturing Business Model 

Sure they valued affiliation and speed, but they really weren’t creating new knowledge in the sense I craved.  

Their business model placed them in the middle of technology manufacturers which needed to extend their sales volume and technology companies which sourced components from manufacturers that would work,  could be trusted, and then could be bought in volume to match expected market explosions.

As a middle player, they needed to “lock up” exclusive franchise agreements with the best known manufacturers while at the same time add to their capabilities with ties to second tier manufacturers which specialized in emerging new technologies.

Keeping a Pulse on Emerging Markets

It took resourceful 105 EEMA Marketing Athletes in technical sales capacities to meet with their customer technology companies (often Paradoxy-Morons) and offer technology support, feasibility assessments and establish sales distribution channels. 

They provided the missing marketing infrastructure working directly with their (potential) customer’s  103 PMCI Commercial Innovators with limited resources.

It was their job to intimately understand new disruptive innovations of their customers and propose how to take them to market in a way that leapfrogs established industry leaders.  Or, they establish new markets.

Pinch Points

The pinch points showed up between inside and outside sales efforts. In isolated sales offices throughout the region inside sales people fielded calls from customers, from their own technical sales people and from clients wanting to know prices, terms, discounts, availability for parts and components.  

The answers remained buried in manufacturers manuals.  And, of course SKUs didn’t match and the technology conversion hadn’t made things better and easier.  In fact inside sales people turned over at an alarming pace.

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

From High Turnover to Time to Mastery

My initial success happened when my team streamlined what had been a two week training conference for all new hires.

Wyle planned to grow in a cutthroat industry.  

When you’re on the hook to orient new internal sales and external sales people, you need to reference how great the opportunity is now and will be or else you experience high turnover rates.  

Which is what they already had.  If you fly in new hires from the field offices, pay for their hotel and food, while they endure the blah blah blah of their new company’s history over the course of two weeks, the costs keep climbing when those new hires figure enough out to say adios.  

But, that wasn’t the half of it.

We cut the time in half, identified the regional gurus who made sense out of clunky technology, turned them into trainers and mentors, and switched face-to-face time from classroom to practice session.

Experts in the Field, But Not at Each Office

We cut down the two week orientation process in half, we put a lot of nice-to-know stuff online, and focused on practice — sales calls, how to use the computer system, where to find tips and tricks, and we identified the best people in the field offices who knew how to get things done.  They taught and they became ongoing mentors.  

It was so successful that we created a problem when people, who had been hired a year ago, said they didn’t know the stuff the rookies had just learned.  And the mentors loved the recognition.

Professionalizing Human Resources with Specialists

The Vice President of Human Resources, my boss,  and I held several meetings once I signed on. He introduced the other HR people in compensation, recruiting and general administration.  He told me about where the regional offices were located.  How the distribution company operated.  

Kind of the typical onboarding stuff you’d expect.  

But not the one key bit of information — the strategy going forward.  I always determine how much leeway I have when I’m brought in to start up another training and organizational development department.

Neither the CEO nor the Chief Operating Officer told him.  They said he didn’t need to know.  Which meant, the whole Human Resources function he headed up was only transactional.

Closely Held Plans

Wyle planned to not only expand from the western region to become a national player, they figured if they represent the Motorolas and the Intels and all the tech manufacturers who need to grow their sale efforts, why not represent them in Europe?  

But two things operating in the background accounted for their top secret strategy.

The first turned out to be sad.  Our CEO suffered from a moderate form of multiple sclerosis and his symptoms started to show.  

The second resulted in attempts to acquire a European distribution company who also exclusively represented the Motorolas and Intels and all the tech manufacturers on their continent.

Instead we were acquired by Rabb Karcher — the European distributor. It boiled down to technology.  Rabb Karcher solved the language problems and the currency problems and operated at a much higher, what I would call organizational intelligence level.  

They mastered all the challenges Wyle hadn’t as they tried to grow nationally.  Rabb Karcher already had and they operated cross-borders.  So they were able to describe a more compelling case to the manufactures that both companies represented.

After the CEO Stepped Down

Karcher did have a much smaller distribution company with limited “manufacturing franchises” in the US.  It was located in San Diego.

The president moved into our Irvine headquarters.  To tell you the truth I thought he was better than the old regime — younger, and he had survived Raab Karcher’s management pressures in the US.  

Oh, and the inside sales and outside sales representatives loved the fact that he came up through the sales organization.

Sales Suffered from Delayed Marketing Communications

Wyle’s marketing function didn’t inform sales of their discounted offerings.  If they did, it was an afterthought.  

Let’s say one of your current or potential customers — an engineering company — operated at an accelerated pace and needed parts like yesterday.

Their purchasing rep gives you a call.  And, they tell you the specifications they need.  Normally, you’d compare potential manufacturers you represent to give them the best deal, then you give them the quote. 

And they tell you that couldn’t be accurate, because they heard you were running a special price that you didn’t know about.

Corporate Communications 

Even before the acquisition in the rapid growth period people in the field felt under trained and out of the loop.

The COO did the “Joe Show” on video and sent it to the regional offices. I brought in crazy creative Dave, from my Unisys days, who had been consulting in corporate communications.  

We expanded the content to include people we asked the offices to identify for the next edition and we highlighted some of the mentors.  So both things reinforced each other.

Recruiting Overlooked Sales Engineers

The joke told internally was “How do you tell who’s an engineer at a party?  They’re the ones looking at their shoes.  How do you tell who’s the sales engineer? They’re looking at your shoes.”

Let me set the scene — we, mostly they, interviewed successful sales engineers and discovered they weren’t the best and brightest of their classes in engineering schools.

So they were overlooked when all the other recruiters came on campus.  

Actually the campaign focused on socially-adept engineering students.  If they were in a fraternity or sorority, that was good.  If they happened to be the rush chair person that was better.  We simply invited them for pizza and beer when the recruiting team hit campus.  The team passed out a comic-graphic filled story about Wyle and why they could shine as a sales engineer.

We learned  they just had to know enough technical jargon to nod and turn the closing back to the sales people.

The graphic comic didn’t sit well with Wyle’s top dogs, and by then I could see the merger writing on the wall.  In fact, I always wished I recorded the announcement from the CEO circulated over group voicemail.

He announced the Rabb Karcher acquisition and his plans to step down, but also insisted it was all in Wyle’s best interests and nobody would be laid off.

Yeah, right.

Next up, Part Two when I describe how the heavy resistance to transitioning to continuous improvement with its emphasis on statistics was a lot tougher sale than I imagined.

Summary        

Growth Stage Key Success Factor Leading to a Crisis New Success Key
Start Up Loosen  Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen  Autonomy Tighten
Sustained Tighten Repetition Loosen

Image Credit: Stephen G. Howard  Copyright 2020

Evidence

“4”  Steve Zahn, 51:“When you are doing it your way, unselfconsciously and unapologetically yourself, you have no competition. No one can be you better than you can be you.” Scorpio

I’m pretty sure this is the definition of being in the flow — peak performing as an athlete or musician or in any creative endeavor.

Random ones that make me want change my sign. 

“4”  Steve Howey, 42: “You’ll find yourself mentally weaving an alternate version of things. Not all fantasy is escape. Sometimes it’s a creative way of understanding reality.” Cancer

My mind houses a flaw which causes me to search for the pun in what I read and a humorous alternative of what just came out in conversation.

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “The guitarist can’t play with silk gloves on. Friction is what vibrates those strings. Don’t be afraid to dig into life with your nails. This day is waiting for you to give it a rhythm and sound.” Leo

Sure.  Friction and vibration.  Rhythm and sound, hmm … let me incubate for awhile on this TauBit of Wisdom.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King,72: “Study past successes and failures for the keys to victory. To skip the research phase of a project is to waste time, as there is no use in repeating what didn’t work before.” Virgo

Here’s my twist — do the 180 degree opposite as you pass through organizational growth transitions. 

“4”  Steve Kerr, 54: “You were not born with a serene air of confidence, rather the aura is well-earned through the extensive planning and preparation you do long before the moment of truth is upon you.” Libra

Thanks for noticing.  Every time I scheduled a workshop to teach Executive MBA students, I finalized my materials days ahead of time, and practiced and practiced and practiced at least 5 times.  What I noticed was how easy it became to add nuance and humor throughout my delivery.

“3”  Steve Harvey, 62: “People become associated with that of which they speak. You are drawn to intriguing facts, stories of warmth and kindness and descriptions of beauty. No wonder people feel elevated around you.”  Capricorn

Sure, that’s me alright. But during this pandemic can I really stake this claim for today?

“4”  Steve Jobs, (1955 – 2011): “You’ll absorb some enthusiasm as you find yourself with bright, curious and passionate people. What you may not realize is how much you are rubbing off on them, too, in a very positive way.” Pisces

Maybe not today, but I’m reminded of positions and consulting assignments during which I had to pinch myself, because how wonderful it was to “play” with others.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

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