S3 E45 — Tacit Heuristics Blinding Fast-Track Teams

I’ve learned that I am really susceptible to the downsides.  But, I’m a sucker for that aha! experience, so naturally I’d latch on to a word (heuristic) that comes from the same root as eureka.

“5”  Steve McQueen (1930 – 1980): You’ll discover that a belief you held was wrong or incomplete — oh, sweet liberation! This levels the mental ground where you’ll be building something sturdier and more beautiful to dwell inside.  Aries

Hi and welcome to Friday’s Episode 45 in Season 3 of  My Paradoxically Normal Year” on this 14th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E44Make It Rhyme To Work Each Time; S3 E43Add a Little Foresight to My Misdemeanor Tab; S3 E42Greta, Juliette and the Partridge Family at Trestles

Related from Season Two, The Pandemic Year

S2 E45Wildcard What Ifs and Doobie Bros Bias; S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …; S2 E42It Was Short and Sweet, but Heart-Felt

Related from Season One, The Normal Year

S1 E45Day 45 of My 1-Year Experiment; S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day; S1 E42Love on the Run

Context

When knowledge management gained purchase as an emerging profession I attended a week-long online conference with early practitioners and discussed “distinctions” of what it was all about.  

It was too soon to define it with hard boundaries.  

One of the pioneers advocated heuristics as a practice for sharing and refining knowledge that wasn’t already explicitly in use. 

 I’d never heard of heuristics before, but I caught a flavor of his meaning for what he called tacit knowledge — what people on a team knew and shared intuitively with each other.

Team members learn something by bringing products to market like the one they’re up against the looming release date.  

The team is stumped.  

Someone pitches a solution based on a similar product she engineered in the recent past and it works. Crisis averted.  That solution is passed on again and again. 

More formally a heuristic is like a rule of thumb — a mental shortcut that relies on immediate examples that come to a given person’s mind.

I’ve learned that I am really susceptible to the downsides.  I’m a sucker for that aha! experience, so naturally I’d latch on to a word (heuristic) that comes from the same root as eureka.

If you knew me you’d know I always look for a simple procedure that helps me find answers to difficult questions —  adequate, but often imperfect as they may be to move forward. 

But,  now I’ve come to learn what I’m most likely guilty of is some kind of mental trick, a kind of a bait and switch without noticing.  

I  sometimes automatically substitute an easier question for a difficult one, answer it and congratulate myself on my brilliance.

As Daniel Kahneman says, “(A) lazy System 2 often follows the path of least effort and endorses a heuristic answer without much scrutiny of whether it is truly appropriate.”

How does it work? 

While l’m engaged in searching for an answer to one question, my “System 1” simultaneously generates the answers to related questions. 

Often it may substitute a response that more easily comes to my mind for the one that was requested and more complicated.  

“The heuristic answer is not necessarily simpler or more frugal than the original question, but it is accessible, computed more quickly and easily.” 

The answers are not random.  They are often approximately correct and frequently that’s all you need. 

As in technology heuristic of inserting a good enough product into the customers hands and get them to tell you about all the flaws so you can iterate and release new versions.

But, sometimes they are quite wrong. Which can come back and bite you in your own life if you’ve got a lot on the line.  

Evidence

But, Zahnny, am I wrong in assuming focus and concentration won’t short circuit my intuitive self no matter how flawed?

“3”  Steve Zahn, 51: “The work worth doing centers around your energy, perception and ability. Focus there, and so much else will naturally come together. Focusing elsewhere will be ineffective.” Scorpio

Random ones that make me want change my sign.

You know, Steve sometimes your Holiday Tau hits the nail on the head.  It wasn’t until these last weeks while working on the Conclusions section of my Report that I discovered heuristics, good as they may be in general, weren’t the end all and be all of knowledge management.  In fact they may have accounted for blinding fast-track teams under pressure to deliver tech products at a faster and faster pace.  Mea culpa.

“5”  Steve McQueen (1930 – 1980): You’ll discover that a belief you held was wrong or incomplete — oh, sweet liberation! This levels the mental ground where you’ll be building something sturdier and more beautiful to dwell inside.  Aries

Eureka G&G.  Here’s my take on this passion project at 5:45 am this morning. Looking back through the report I grow tired and weary because of the disconnects and disjointed sections.  My plan was to write the end and then go back to the beginning and clean up portions as I made progress towards the conclusion.

“5”  Steve Greene, 34; Steve Guttenberg, 61:The interaction of opposing forces in your mind creates friction, hot moods and frustrating mental traffic jams. Alignment changes everything. Thoughts flowing in the same direction create momentous forward movement.  Virgo

Did someone say, aha! or eureka?  Count me in. Anything to distract me, like a squirrel does for a dog, from this ongoing national political disgrace.

“4”  Steve Jobs, (1955 – 2011): “Heavy topics and serious matters just don’t have appeal to you now, though you’re quite excited by novelty and the lighter side of life. This mood is perfect for building rapport with others.” Pisces

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life 

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S2 E99 — Why Pay Over $100,000 When You Don’t Have To?

It was planned as a magnet for attracting the talent base to support growing financial, real estate and technology companies setting up shop on the former Irvine Ranch envisioned in the Irvine Company’s master plan.

 

“5”  Steve Howey, 42:You thought a thing ran its course. You thought you were done and wouldn’t return to it, but this business is, apparently, unfinished. Otherwise, it wouldn’t keep calling you back.” Cancer

Hi and welcome to Thursday’s Episode 99 in Season 2 of  “My Pandemic Year Natural Experiment” on this 20th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E98 Why Your Company Simply Won’t Make It Out of Puberty; S2 E97Frame Blindness and Decision Traps; S2 E96Two Kindred Spirits Drawn to Mature Complications

Related from Season One, the Normal Year

S1 E99What’s in a Name? Baby Boy Names?; S1 E98Why Can’t I Leave 26 Orphans for a Well Deserved Vacation? ; S1 E97 My Top 19 Reasons for Failing; S1 E96Old Rabbits Die Hard

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

 We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial and in a consumer industries.

33. Advisor — Executive and Healthcare MBA Program 

Part One.

The University of California opened its doors in 1869 with just 10 faculty members and 40 students. Today, the UC system has more than 280,000 students and 227,000 faculty and staff, with 2.0 million alumni living and working around the world.

One of 10 campuses in the UC System

UC’s academic health centers provide broad access to top-ranked specialized care, support clinical teaching programs and develop new therapies. For news about UC breakthroughs and health initiatives.

Nine years before I moved to Orange County, UCI became the youngest campus in the system.  It was planned as a magnet for attracting the talent base to support growing financial, real estate and technology companies setting up shop on the former Irvine Ranch envisioned in the Irvine Company’s master plan..

When I worked at Fairview State Hospital, one of the psychologists, a 115 Professional Practitioner,  hailed from the School of Social Ecology.  Co-workers felt he had been skating from his responsibilities at the hospital while he built up his private practice and taught at the university. 

No-one I knew understood what Social Ecology meant. In a way, as a half-time intern working in the morning in the residence hall and then in the afternoon at the Behavior Modification Institute in Newport Center, I might have been half-skating.

Later I befriended the University’s Veterans Advisor seeking his assistance as I transitioned from one career into another. I ended up helping him as he came to the end of his employment while a student in the School of Social Ecology.

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

The campus and its library and its influence economically as Orange County’s second-largest employer (contributing $7 billion annually to the local economy and $8 billion statewide) made it a hub for researching potential careers and jobs.

In fact, I interviewed professors, 114 Brand-as-Experts and 116 Institutional Traditionalists,  who’s research matched my interests.  It what became the business school years later, I interviewed the dean who specialized in Organizational and Management Development to assess my chances at transitioning into that career.  

The more important side benefit came in the form of a list of business graduates identified by their Orange Count employers to conduct further interviews.

One in particular led to an offer a few months later to join an internal consulting, management development and training team in a mature, large engineering and construction company located in a cluster of mirror-glass buildings and a corporate tower.

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

Too academic, we echoed the conclusion of the client from the century-old consumer goods who hired my former boss and me.  But we leveled it at an interdisciplinary team of professors we engaged to survey the implication of brand new technology at the engineering and construction company. 

More on that engagement later.

The main point being academic achievement and research — what my graduate advisor described as foundational instead of practical — is what the local university offers its more than 37,000 students and offers 222 degree programs. 

So, it came as a surprise when a former co-worker recommended me to consult on a long-term retainer to help Executive MBA students in the Business School find work during the first five years.  I, a 113 Idea Packager,  viewed it as career triage, because it began in the 2008-2009 academic year, when recent graduates felt betrayed by the admissions sales pitch which told them how much better off they would be financially.  

I focused on what worked, how to apply what each Gen-X and Millennial student with roughly 10 years of experience learned in their course work, how to support each other while on campus during the 2-year program and to interview alumni who could introduce them into opportunities before announced on any online site. 

What started as a 2-year engagement expanded into a decade which I view as a field test or a laboratory for the content in these second volume books.

I proposed a curriculum to the Director for him to review and meet with me.  “Why would anyone choose to come back to school for an executive MBA (and spend over $100,000 over two years) when you’ve got all they’d ever need in this curriculum?

What he referred to was how I divided the curriculum into two tracks, the perspective of a mid-career executive business student:  

Working for Yourself

    • Starting a Business Series: How to start a business from scratch despite what your family, friends and other fools tell you — increase the probability of survival within the first few years
    • Buying a Business or Franchise Series: How to buy a business or franchise that fits your career and business aspirations — manage and expand the growth of a proven business or franchise model with a successful formula in a specific location.
    • Consulting Practice Series: How to establish a mobile coaching or consulting practice — translate your technical expertise into a location independent business that complements your quality-of-life pursuits.

Working for an Organization

    • Intrapreneurial Series:  How to introduce sustainable growth through strategic innovation and get away with it — create your own internal entrepreneurial  position when normal channels to advancement or promotion are blocked.
    • Career Advancement Series:  How to get the most return on your Executive MBA investment in today’s economy — timing your job search campaign to successfully coincide with graduation or the shortest time after.
    • Career Change Series:  How to avoid the delays, pitfalls and mistakes most people make — timing your job search campaign to successfully coincide with graduation or the shortest time after.
    • Career Disruption Series: How to find a job without jeopardizing your educational or financial resources — how to maintain a sense of control and confidence during your transition by placing priority on activities with the highest probability of success.

Continued in Part Two.

Evidence

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “Smart people won’t have time to prove they are smart today because they will be too busy chasing their curiosity around. You can relate. Your interests will lead you to like minds.”  Aries 

Is this why I’m reaching out to mentors I formerly recruited into the Executive MBA program to get their take on how this pandemic is effecting them?

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “The novice is proud of and wants full recognition for talents and skills. The wise would rather go unlauded, realizing the strategic advantage in being underestimated.”  Taurus

Whoa, there partner.  This is so Sun Tzu of you.  Profound!

“5” Steve Smith, 30: “Human memory is flawed. Even the best memories are unreliable and susceptible to corrosion over time. Record things as you go. This is the most dependable way, and you’ll be glad you did.” Gemini

Somewhere back in time an “aha!” broke through my consciousness and whispered to me that it would be really cool if I did just that, so it would be cool if I could look back from on periods in my life from sometime in the future. I did and it does. 

“5”  Steve Howey, 42:You thought a thing ran its course. You thought you were done and wouldn’t return to it, but this business is, apparently, unfinished. Otherwise, it wouldn’t keep calling you back.” Cancer

Dammit, you’re right.  Is that the sign that I’m obsessed?

“3”  Steve Greene, 34; Steve Guttenberg, 61:Modern society’s overemphasis on identity is as common as it is problematic. It’s useful to know what you want and what you like, but that shouldn’t be confused with who you are.” Virgo

Profound, yes.  Relevant for me today?  Not off the scales, although in my first career I leaned on Robert Ornstein’s take on our consciousness as it evolved over time leaving us with more than one identity that slips in and slips out of our mind.

“4”  Steve Kerr, 54:It’s hard to notice any particular thing in a cluttered environment. But whatever you drop into a blank space will get all the attention. This is why you clear your mind before concentrating on what you love.” Libra

Sure, I do practice this mantra, but also believe in the power of messy —  by Tim Harford, the author, “Messy: The Power of Disorder to Transform our Lives” who writes Brian Eno’s makes his messy work for him, because he’s got several creative projects in the works at various stages.  If or when one doesn’t pan out, he simply switches to one of his others to bring it to fruition.

“5”  Steve Aoki, 41: “You care deeply about an idea and will work to bring it into the real world. Because you cannot give this same treatment to every idea, you’ll also be letting go of ideas you don’t think are very actionable.” Sagittarius

As my dear old dad would say, “Amen, brother!”  I get the letting go of ideas that aren’t very actionable, but this passion project, “Volume Two Manuscript —WorkFit” as an obsession pulls me forward after all these years.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S4 E36 — Big Rigs, Skull Valley and Yarnell Hotshots

“Why are there so many trucks on the road?” Emma the Baroness asked rhetorically. And, then I glanced in my rearview mirror and spotted a white hatchback riding the right shoulder, “Like he was frustrated by the slow pace and wanted to cheat.”

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Saturday’s 36th Episode in Season 4 of  Our Disruptively Resilient Year” on this 7th day of May in the spring of 2022.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12817 this week to 12880 organically grown followers.
    • Orange County Beach Towns 220 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

I felt much better after sleeping in on Saturday morning.  Jay made coffee and waited for us to emerge from their guest room. Elle exercised and stretched upstairs. 

While Jay and Elle claimed nobody was in a hurry to do something I could tell Jay itched to take us on a tour.

But, our conversations continued about how when we transitioned to the 10 freeway our CarPlay Apple Maps cautioned us that all lanes were block up ahead.  Emma the Baroness and I exchanged anxious glances not knowing what to do while Siri assured us we were still on the fastest route.

A few hours later we saw no sign of blocked lanes.  Sure the traffic flow slowed, but the lane blockage cleared as far as we could tell.

A couple of times Siri would announce a traffic slowdown and gave us an option to exit.  We declined.  “We followed your advice not to take alternative routes, Jay.”

Emma the Baroness and I took turns telling the story about the portion an hour or two west of Blythe and Quartzite while in the middle of nowhere and climbing two lanes our progress again slowed by back-to-back big rigs ever so slowly passing each other.

“Why are there so many trucks on the road?” Emma the Baroness asked rhetorically.

Image Credit: Wikimedia Commons

And, then I glanced in my rearview mirror and spotted a white hatchback riding the right shoulder, “Like he was frustrated by the slow pace and wanted to cheat.”

“One CHP with siren and lights flashing from the opposite direction, drives down the median embankment to turn and speed in our direction,” I add.

They wanted to know if we ever found out what was going on.  Emma the Baroness told them we were dead stopped in traffic, a tanker had pulled over into the shoulder, but when all four CHP cars finally began waving everybody through we saw the white car catty-cornered with its hatchback open.

The last time we slowed behind a huge bulldozer as we headed downhill after we passed through Skull Valley and Kirkland following Jay’s texted directions as we approached Prescott.

Skull Valley, Arizona Image Credit: Wikimedia Commons

   

Jay added, “You noticed the basecamp for firefighters on your way in, right?” He told us Elle had raised money to donate food for them, as they’re on high alert for fires in this part of the West — Prescott National Forest.

Image Credit: Apple Maps

“Yeah,” I said. And, we crested on a hill where a memorial honors those hotshot firefighters who lost their lives a few years ago when surrounded by flames and they couldn’t make their way out.  

Yarnell Hill Fire Image Credit: Wikimedia Commons

Emma the Baroness wanted to know why the haze seemed more than usual for the part of I-10 which cut through the Coachella Valley, even when we passed exits for Palm Springs, Palm Desert, Rancho Mirage and La Quinta.

“Where are the fires?” she asked.  Here in California, in Arizona where we’re headed or is smoke blowing west from New Mexico we both wanted to know.

And with that, he said he had to check on their property which was closing escrow and invited me along while our wives talked about us and got ready for adventure.

His realtor who represented him and the buyer had tempted him to sell it when she told him how much he could get for it and, oh by the way, she had a buyer for it.  

The only sticking point that Jay felt the builder should fix and the new buyer should be responsible for was a flaw in the guest bathroom bathtub.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

“5”  Steve Smith, 30, Stevie Nicks, 72: “You’ll sort the puzzle, decipher the meaning of the code, or discover the intention. This ability to sense what’s really going on will serve you well and help a friend too.” Gemini

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E35Prescott Pitstop Knocks Me Off Balance; S4 E34Preconceived Notions Hit the Road for Prescott; S4 E33When Was The Last Time Honesty and Character Counted?

Related from Season Three, the Paradoxically Normal Year

S3 E36Placebo, Meaningful Coincidence or Just Feeling Lucky; S3 E35This Ain’t No Zemblanity; S3 E34Why You’re Susceptible to Subliminal Suggestions Like …; S3 E33Do Meaningful Coincidences Really Exist?

Related from Season Two, the Pandemic Year

S2 E36Turning Lemons into Margaritas; S2 E35Was this Pandemic Year a 1-Off or New Way of Life?; S2 E34Why Is This Kicking Off the 4th Industrial Revolution?; S2 E33What Happens When Your Business Collapses?

Related from Season One, the Normal Year

S1 E36Day 36 of My 1-Year Experiment; S1 E35Day 35 of My 1-Year Experiment; S1 E34Day 34 of My 1-Year Experiment; S1 E33Day 33 of My 1-Year Experiment;

Evidence

Today’s Holiday Birthday: 

Though inspiration has been known to strike you, in the months ahead it occurs with a gentler and more constant touch. You’ll absorb the wisdom of great minds. Acting on the pulse of creativity, you’ll bring into form: events, teams, systems, presentations and more. Key relationships will bring sweetness and surprise to your days.

Random ones that make me want change my sign.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “It’s scary to go from what you know and love to what you don’t know and aren’t sure you’re going to like. But this is also the way to find out who you are, so it’s worth it.” Taurus 

I guess so.  Wait, I know so based on how many career transitions I negotiated in my life so far.  What’s that old marketing and startup saying, “Fake it until you make it?” I’m re-rating your TauBit, because it just dawned on me that I’m following the full cycle aspect of this roadtrip into a different website I administer.  How will that work out?

“5”  Steve Smith, 30, Stevie Nicks, 72: “You’ll sort the puzzle, decipher the meaning of the code, or discover the intention. This ability to sense what’s really going on will serve you well and help a friend too.” Gemini

Is this all about the sheer number of “Patriot” flags flying in Arizona and specifically in Jay and Elle’s neighborhood including at their home?

“4”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72: “To the outsider watching you mingle, it looks like you’re having a good time, but inwardly it feels like work. Rightly so. Building relationships is the essential labor of success.” Virgo

Negotiating these encounters make me seem like and ENTP — the emphasis on extrovert.  But, the shear energy depletion I feel at the end of engagement clearly signals I’m a card-carrying introvert, INTP.

“4”  Steve Nash, 45: “You’ll get carried away with a project and you may forget about various responsibilities and healthful necessities. But your complete involvement is warranted — you’re about to make a breakthrough.” Aquarius

 Did I pick this TauBit because it was true, or because it is just wishful thinking like many others over four seasons?

“5”  Steve Jobs, (1955 – 2011): “While understanding what everyone stands to gain or lose from a situation may be key to achieving your goals, you mostly study people for the fun of it.” Pisces

Yup, that’s me.  I’m a quick read of intentions and motivations and incentives before leading the way forward.  And, yes it is shear fun!

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

 

S3 E44 — Make It Rhyme To Work Each Time

One remains active and always on 24/7 generating impressions, thoughts, intuitions and is the default basis for how we navigate our lives.  We have no conscious clue about how all those feelings and beliefs entered our mind.

“5”  Steve McQueen (1930 – 1980): Your creative endeavors are like a net you cast into the world. They will bring you some of the things you chase, as well as what just happened to be drifting by, caught in the middle of that pursuit.  Aries

Hi and welcome to Thursday’s Episode 44 in Season 3 of  My Paradoxically Normal Year” on this 13th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E43Add a Little Foresight to My Misdemeanor Tab; S3 E42Greta, Juliette and the Partridge Family at Trestles; S3 E41What’s Up with Telluride or Humboldt County or Bodega Bay?

Related from Season Two, The Pandemic Year

S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …; S2 E42It Was Short and Sweet, but Heart-Felt; S2 E41A Pandemic End to Real Estate and Consulting?

Related from Season One, The Normal Year

S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day; S1 E42Love on the Run; S1 E41The Dream Was Over, Long Live the Dream

Context

Is it simply ignorance and superstition fighting against intelligence as Ulysses S. Grant once said after the Civil War? 

Miles Taylor, Former Chief of Staff of Homeland Security Department and “Anonymous” author believes we are witnessing a newer civil war with constitutional implications and threatening our democratic way of life at stake.

Here’s what I’ve been ruminating about —has the way our brain evolved aided and abetted the gulf between patriotism and domestic terrorism?  Between ignorance and intelligence?

A third author joining Miles Taylor and Kurt Andersen may provide more insight, even as I become slightly distracted from my work on the “Conclusion” section of my “1-Year Natural Experiment Report.” 

You know the one which simply started with me stealing your horoscope when you weren’t looking.  

And, then wrestling with my guilt by asking “why?”

And now, this.

In Daniel Kahneman’s “Thinking, Fast and Slow,” he reveals two selves residing in all of us. 

One remains active and always on 24/7 generating impressions, thoughts, intuitions and is the default basis for how we navigate our lives.  We have no conscious clue about how all those feelings and beliefs entered our mind.

Kahneman tells us that back in the 1970s he and his colleagues all assumed humans lived their lives as generally rational, reasonable creatures.

Our beliefs, they assumed, were by and large reality-based and arrived at by deliberation, weighing facts, opinions, and running calculations. 

If you observed the rationals out in the wild you’d see  people who exuded less warmth than others, while they doggedly pursued internally consistent  choices, judgements, conclusions and strategies.

The only time we opted out of that state of mind, their theory went, was when our emotions like fear, affection and hatred abruptly pulled us away. 

Now we know the reverse is true.  

We live our lives as the “experiencing self” who ignores time. It creates a bias in us for short periods of intense joy instead of longer periods of happiness.

Our remembering self is not always accurate, but it keeps our “individual story” alive. 

That’s the good news. 

The sometimes devastating news is we can fall victim to our pre-programmed errors of judgment and choice when more is at stake.

Most often we just aren’t aware of the errors or how we fell susceptible to them.

Out in the wild you’d recognize the experiencing self by seeing behaviors like impulsivity, excessive emotionality, or stubborn resistance to reasonable arguments.

So what?

So if all of that is true and we add the fact that the rational mind is lazy — most of the time rubber-stamping what the experiencing self serves up — then that’s why we jump to conclusions with only the sketchiest of information. 

And, why we spot patterns when none exist in the reality-based world and accept conspiracy theories when they fill in the blanks.

And why we assess the degree of truthiness by how easy we can find something like it from recent memory, or by how widespread  the media covers it, especially if celebrities are involved.

And it would explain why authoritarian regimes pressure and discredit independent media from fact checking and investigative reporting. 

Oh, and another of our Achilles heels — familiarity  — trumps our efforts to search for facts on our own (too hard of an effort) in favor of the easy and familiar.

  • So, the reliable way to make people believe in falsehoods is frequent repetition.
  • Authoritarians and marketers take advantage of our evolutionary wiring.
  • They’ll do anything to reduce cognitive strain, by making their message simple and memorable.  
  • Almost anything they communicate in verse repeated over and over will be swallowed as the truth and we won’t even know why we believe it. 

If it can rhyme it’ll work every time.

Evidence

So, Zahnny do you agree this is a start?

“5”  Steve Zahn, 51: “Everyone has their own private worries. You’re braver about this than most. You realize that hiding can be more energy than it’s worth. You also know that your story cannot inspire other people if you don’t tell it.” Scorpio

Random ones that make me want change my sign.

So if your Holiday Tau is true, Steve, then trolling through the works Miles Taylor, Kurt Andersen, Joseph Chilton Pearce, Alvin Toffler, Marshall McLuhan or listening to Sam Harris’ podcasts will make my creative net work?

“5”  Steve McQueen (1930 – 1980): Your creative endeavors are like a net you cast into the world. They will bring you some of the things you chase, as well as what just happened to be drifting by, caught in the middle of that pursuit.  Aries

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S2 E96 — Two Kindred Spirits Drawn to Mature Complications

These are the experts who love their profession instead of a specific organization like Sustaining-Associates do. They’re attracted to the challenges that come with large, complicated systems found in most organizations at the Mature stage of growth. 

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: You may come across work you did long ago and discover that it makes no sense to you now, or you may be utterly baffled by a decision you made way back when. See how far you’ve come?” Leo

Hi and welcome to Friday’s Episode 96 in Season 2 of  “My Pandemic Year Natural Experiment” on this 14th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E95The Founder’s Curse Unleashed by the Edifice Complex; S2 E94Sustained Growth: Slicing Turnover and Grooming Experts; S2 E93Who It Takes to Keep Growth at It’s Peak

Related from Season One, the Normal Year

S1 E96Old Rabbits Die Hard; S1 E95No Back to Work Days or Hump Days Allowed; S1 E94Wasn’t There a Movie about the Tau of Steve?; S1 E93Why is it easier to Hate than to Love the other Half?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

16 Talent Profiles found in Four Organization Types

Image Credit: Stephen G. Howard  Copyright 2020

Hopefully making it easier to follow by color code, we’ve been building the case for finding another option for a better fit in a stage of growth.  We covered 50% of the available opportunities through the Sustained Growth Stage with the addition of the third Sustaining-Associate Talent Profile, 110 Analytical Specialists.

Sustained Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

The first two Sustaining-Associates, 111 Agile Tiger Teams and 112 Loyal Survivalists,  enjoy an attraction to the previous stage as the table shows.

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs
111 Agile Tiger Teams Rapid Growth Sustaining-Associates
112 Loyal Survivalists Rapid Growth Sustaining-Associates
110 Analytical Specialists Sustained Growth Sustaining-Associates

Image Credit: Stephen G. Howard  Copyright 2020

Systematic-Professionals are the experts who love their profession instead of a specific organization like Sustaining-Associates do. 

They’re attracted to the challenges that come with large, complicated systems.

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Methods and Metrics  

On the “right side” of the Systematic-Professionals, 116 Institutional Traditionalists and 114 Brand-as-Experts both prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.

Those affiliated with a professional practice or employed in a corporation as a staff department — specialize in the application of their embodied knowledge. 

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

In our next episodes we’ll explore how the key success factors prevalent in mature organizations favor Systematic-Professionals in some case studies.

Evidence

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

Kindred souls abound, and as you put more into the world that speaks to the depths of who you are, they emerge to share with you. You’ll make so many fortuitous choices — some by complete accident — though it’s the decisions you make with mental clarity that will do the most good for you and yours.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “People get bored with one another. That’s part of the deal in any relationship. The best way to keep it interesting is to create space while you work on things that make you feel vital and renewed.”  Taurus

In relationships and at work, we introverts do need our space and time to recharge our batteries like an iPhone overwhelmed with the photos and messages and 

“4”  Steve Smith, 30: “Today features an immersive, joyful and satisfying experience. The best part is you know when you’re in it; you note and document what’s going on around you; and later, you can savor this again.” Gemini

In the flow — that professional state — of creativity is truly satisfying.  I do know when I’m in it and I’m much more compulsive about documenting where I left off and what I had intended to do.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: You may come across work you did long ago and discover that it makes no sense to you now, or you may be utterly baffled by a decision you made way back when. See how far you’ve come?” Leo

Utterly baffled rings true for me, and to be honest making sense of it inspired me to write this Volume Two Manuscript — WorkFit.

“4”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:Robots can repeat precise maneuvers tirelessly but cannot respond to anything outside of their programming. For you, repetition gets tiresome indeed. You need fresh circumstances to think your way around.” Virgo

Repetition breeds boredom in my being, which may be the reason I favored the mastery and independence of mature organizations but not to the degree that it inhibits my creativity.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E95 — The Founder’s Curse Unleashed by the Edifice Complex

We used to call it “edifice complex” — you build a monument (new building) to yourself because you made it as an entrepreneur.  But, in doing so you take your eye off the market and bad things happen.  The disk drive industry was a roller coaster of cut throat cost competition .

“5”  Steve Smith, 30: “There are many levels to getting to know a subject. It can be argued that one doesn’t come to a full understanding until having taught the thing a few times. You’ll go deep today.” Gemini

Hi and welcome to Thursday’s Episode 95 in Season 2 of  “My Pandemic Year Natural Experiment” on this 13th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E94Sustained Growth: Slicing Turnover and Grooming Experts; S2 E93Who It Takes to Keep Growth at It’s Peak; S2 E92Herding Cats Towards a Tornado

Related from Season One, the Normal Year

S1 E95No Back to Work Days or Hump Days Allowed; S1 E94Wasn’t There a Movie about the Tau of Steve?; S1 E93Why is it easier to Hate than to Love the other Half?; S1 E92Shh … Secrets Husbands Keep to Ourselves

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

We’ve been exploring what it’s like behind the scenes working in a Sustained Growth company.  We broke it down into two parts.  Part One described the trials and tribulations working in an electronic distribution company.  

Part Two tells a technology story struggling with sustaining all the gains it enjoyed after emerging from Rapid Growth.

Part Two

25. Director Continuous Improvement 

Turbulent Industry

The company competed in a roller coaster, cutthroat industry dependent upon their customer technology product demands. It was a new corporate initiative for customizing quality and process improvement programs to meet their unique needs — how to learn from your success and from your mistakes in some sort of organized way

Corporate Education

It was up to Corporate Education to forecast not too far in the future and determine how supervision and management development training and courses were required for sustaining their business while anticipating what had to be in place for becoming a mature, stable business. In the beginning they relied heavily on consultants to provide the content and teach the courses.  I was one of them.

Senior management tasks Corporate Education to spearhead the introduction of continuous improvement . They sourced content from a variety of programs, books, consultants and nearly free content from associations. 

But they  needed a director to manage facilitators from all functions.

Adding Analytical Specialists to Sustain Growth

Image Credit: Stephen G. Howard  Copyright 2020

Continuous Process Improvement

When engineering companies place a premium on time-to-market for handing out bonuses to their product managers, those manager want to pick their own exceptional players they can trust, and shield them from unnecessary activities like attending an endless seeming stream of meeting.

My take on it for that disk drive technology company was, yes you have to shrink your product development time-to-market, but you have to be able to improve upon what you learn in the process, over and over again.

Manufacturing from Southeast Asia

Since this was a corporate initiative I remember getting the days of the week wrong when we attempted to schedule our first video conference call with our Singapore CPI facilitators.  And how difficult it was to present agenda items while moving the camera around to whoever began discussing a specific problem for inviting input from the community of change agents.

Time-to-Money

A senior executive  from the San Diego division of Unisys had been recruited to convince and persuade executive management to process run business.  He had me assume the meeting facilitation role as we conspired to build a consensus and commitment from the top of the organization. 

Edifice Complex

Their headquarters building consolidated California departments into one place having grown from a startup before “making it.” The CEO built a brand new high rise headquarters visible for everyone to see traveling from John Wayne Airport south on the 405 Freeway towards San Diego.  

We used to call it “edifice complex” — you build a monument (new building) to yourself because you made it as an entrepreneur.  But, in doing so you take your eye off the market and bad things happen. 

The disk drive industry was a roller coaster of cut throat cost competition.  Ups and downs.  The reason for continuous improvement was to smooth out the swings — to “rationalize” operations.

Some refer to it as the founder’s curse.  You hit a milestone and you build a headquarters to house your sprawling groups of employees dispersed and distributed in local commercial offices.  

And, almost a year to the day from when you celebrate with the ribbon cutting dignitaries your market shifts away from you and you free fall into a decline. 

During which they either sell or lease their building to other companies on the rise and distribute their workforce to smaller footprint buildings.

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

Cowboy Product Managers

Product managers from the startup days bristled at all the new processes overlayed on their work.  They were “cowboys” and almost all of them were boys, and we took time  away from their rapid, get it done at all cost, results the industry demanded from them.  

I remember one guy who resisted the implementation saying to the CEO, “Look Roger, let me get this straight.  You want me to add more time in my product by insisting I hold these bullshit meetings.  You and I both know you don’t bonus me that way.”

What’s more important — driving revenue or scheduling yet another series of non-productive meetings? 

And what’s wrong with flying by the seat of our pants and doing whatever it took to meet new time-to-market product introductions?

Nothing.

A Dressing Down and Out

My facilitator and I exchange stunned looks. 

I got nailed along with one of my facilitators by the executive vice president, my boss, at the beginning of a Continuous Process Improvement (CPI) team meeting.  

The executive “went non-linear,” as one of the other executives fondly explains, and a trait, up until then, hidden from me. 

With a phone message scribbled in her hand from the director of human resources saying, “dismissed” she appears abruptly out of nowhere, smoke bellowing out of her nostrils. “I want to see you and you.”

“We don’t dismiss, we want CPI to be a positive experience! Get it!? I don’t care what you two personally think, you two don’t dismiss anyone!” 

With that she stormed off. 

Finally, I think … since I’m speechless at this point, I get the treatment she is famous for. I flash back to an earlier boss who told me that if I didn’t get into trouble, I wasn’t doing my job. The motto was ” It’s better to beg forgiveness than ask for permission.”

Immune System Rejection

Its corporate immune system and talent culture reflected their preferred seat of the pants high pace flavor of time-to-market product introduction.

An investment with little to show for it because it took more than 18 months to two years before positive results competed with shorter and shorter and faster operating standards.

Cowboys don’t shine when the business grows to a more mature size and run and gun tactics cause more delays. A brand new building signaled it was time to act like grown ups, use data to guide product development and cut down on waste.  The cowboys were corralled and they didn’t like it one bit.  

Our sponsor, one of the early founders of the company during a downturn sided with to cowboys and jettisoned our implementation.

The company had followed the roller coaster ride of start-up, emerging growth and then reset and then sustainable growth and then reset, so I knew going in it would be a high risk opportunity.

Its corporate immune system and talent culture reflected their preferred seat of the pants high pace flavor of time-to-market product introduction.  

Product managers wanted to know which was more important, driving revenue or scheduling yet another series of non-productive meetings requiring them to manage their operations by data?

They won, I Lost

On Tuesday, my first official day back from vacation, the morning phone message from executive secretary to meet with my boss at 1:30 p.m. fit the pattern. 

My facilitator had explained that after these flare-ups, the exec always patches things up with an apology. That’s my expectation. 

So I show up, kind of rehearsing how I will make it easy for her to make up and she says,

“This won’t be your best meeting.”

Intuitively, it was clear that the ship had hit an iceberg and there were only a few lifeboats available. 

Unfortunately, I’d be walking the plank without even so much as a wetsuit for the cold choppy waters. 

“You’re in the layoffs, part of our division’s fair share. I didn’t agree with it,” she said, “You’re a super facilitator, especially with my staff … who aren’t the easiest in the world to get to agree on anything!” 

The irony of this whole situation lies in the fact that I have been an outplacement consultant on and off over the past 13 years.

Now I was on the receiving end of the services. She kept her meeting brief to only a few minutes, something I had always advised whenever I had been at a client’s “taking out” or “picking up” a new participant for our services. 

I noticed a checklist of 5 points to remember tacked to her bulletin board … and I mentally gave her an “A” for her handling of me.

Summary

Don’t be like them or you’ll fall backwards to a previous stage and never grow beyond it to the maturity stage.

Advancing from Sustained Growth to Maturity

Image Credit: Stephen G. Howard  Copyright 2020

You’ll be boxed in until you incorporated processes and base your business decisions on data and improvements.

Five Major Stages of Growth for Organizations

Image Credit: Stephen G. Howard  Copyright 2020

But, remember the core strengths that helped you succeed at the previous stage, when overextended lead to a crisis that must be resolved as the ticket of entry to the next.

Growth Stage Key Success Factor Leading to a Crisis New Success Key
Start Up Loosen Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen Autonomy Tighten
Sustained Tighten Repetition Loosen

Image Credit: Stephen G. Howard  Copyright 2020

And more often that not the third Sustaining-Associate profile helps you meet the challenge and master to move from Sustained Growth to Maturity.

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs
111 Agile Tiger Teams Rapid Growth Sustaining-Associates
112 Loyal Survivalists Rapid Growth Sustaining-Associates
110 Analytical Specialists Sustained Growth Sustaining-Associates

Image Credit: Stephen G. Howard  Copyright 2020

Evidence

“3”  Steve Zahn, 51:Each relationship is its own continent in which the tectonic plates merge and part. Earthquakes are an inevitability. Don’t be alarmed. Think of them as a shift in boundaries.” Scorpio

Wow, I didn’t see that ending well.  And, I’m not sure it does, do you?

Random ones that make me want change my sign.

“4” Steve McQueen (1930 – 1980): “You’re being asked for your input because what you say has been known to change how people look at things, or because you’ve been right and/or helpful in the past. Share freely.  Aries

I’m not above a humble brag, because this has been the feedback I’ve received from hundreds of my clients and students.  There I said it!

“5”  Steve Smith, 30: “There are many levels to getting to know a subject. It can be argued that one doesn’t come to a full understanding until having taught the thing a few times. You’ll go deep today.” Gemini

Hence, having taught and experienced and taught this theory as an idea packager this series in Season Two is when I’m finally writing it out in the form of a manuscript.

“4”  Steve Howey, 42:Even though most of you was formed through means beyond your control, you are still, at least partially, your own creator. Feel free to take artistic license with your own persona.” Cancer

Now this is very enlightening.  I’m taking it to mean that I can spend more time with and in my experiencing self and then take artistic license as I switch to my narrating, editing self for creative purposes.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: The time limitations you face are the best thing that could happen to your project. You’ll get things done quickly and efficiently and produce twice as much as you would have if given double the time.” Leo

What, are you guys looking over my shoulder?  Except in a few high stakes situations throughout my career, I’m missing this strategy for publishing all of my manuscripts so far, except on Patreon.

“3”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:You’ll have a choice between expensive leisure and investing in something that doesn’t seem nearly as fun but will likely last for years to come, perhaps even become your legacy.” Virgo

As much as I’d like to believe this one, we’re in a pandemic damn it.  I’m just not seeing this so-called l leisure of which you speak.

“4”  Steve Aoki, 41:Indifference is boring. Indifference is not invested in what happens. You don’t care what people think about you, but you very much care what happens next and are deeply invested in getting to a certain outcome.” Sagittarius

Sure, as a general rule, I agree.  But, is this really that relevant today?

“3”  Steve Nash, 45:You question not only your actions but also your interpretation of those actions, and it is in your honest response to this deeper level of inquiry honesty that you will find freedom.  Aquarius

So true.  I learned what I had done to contribute to my dismissal from the disk-drive company and years later realized which stage of growth the organization tried to navigate and why it failed.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E94 — Sustained Growth: Slicing Turnover and Grooming Experts

We cut the time in half, identified the regional gurus who made sense out of clunky technology, turned them into trainers and mentors, and switched face-to-face time from classroom to practice session.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King,72:Study past successes and failures for the keys to victory. To skip the research phase of a project is to waste time, as there is no use in repeating what didn’t work before.” Virgo

Hi and welcome to Sunday’s Episode 94 in Season 2 of  “My Pandemic Year Natural Experiment” on this 9th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E93Who It Takes to Keep Growth at It’s Peak; S2 E92Herding Cats Towards a Tornado; S2 E91How to Master Rapid Growth Without Gifting Your Competitors

Related from Season One, the Normal Year

S1 E94Wasn’t There a Movie about the Tau of Steve?; S1 E93Why is it easier to Hate than to Love the other Half?; S1 E92Shh … Secrets Husbands Keep to Ourselves; S1 E91If that, then this … ? The daily double?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

110 Analytical Specialists in the Sustained Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

Let’s explore what it’s like behind the scenes working in a Sustained Growth company.  We’ll break it down into two parts. 

Part One describes the trials and tribulations working in an electronic distribution company.  Our next episode focuses on the growing pains and challenges of a disk-drive technology company in Part Two. Both in their own unique ways recruited Analytical Specialists to join their talent cultures.

Third Growth Stage for 110 Analytical Specialists

Image Credit: Stephen G. Howard  Copyright 2020

Part One

12. Director Electronics Distribution Company 

Professionalize to Stabilize 

They were described as a Wild West sales organization in their early days — as in anything goes as long as you get the sale.  

They grew from a local to a regional player during their emerging and rapid growth stages across the Western United States with ambitions to grow nationally and then internationally.

International Aspirations

They ran into complications with the technology required to translate currencies for product ordering.  Instead the acquirer from Europe already had systems in place. 

I seriously misjudged the “technology” component, because I discovered after the first 90-days it was less about innovating and more about sales.

Maturing Business Model 

Sure they valued affiliation and speed, but they really weren’t creating new knowledge in the sense I craved.  

Their business model placed them in the middle of technology manufacturers which needed to extend their sales volume and technology companies which sourced components from manufacturers that would work,  could be trusted, and then could be bought in volume to match expected market explosions.

As a middle player, they needed to “lock up” exclusive franchise agreements with the best known manufacturers while at the same time add to their capabilities with ties to second tier manufacturers which specialized in emerging new technologies.

Keeping a Pulse on Emerging Markets

It took resourceful 105 EEMA Marketing Athletes in technical sales capacities to meet with their customer technology companies (often Paradoxy-Morons) and offer technology support, feasibility assessments and establish sales distribution channels. 

They provided the missing marketing infrastructure working directly with their (potential) customer’s  103 PMCI Commercial Innovators with limited resources.

It was their job to intimately understand new disruptive innovations of their customers and propose how to take them to market in a way that leapfrogs established industry leaders.  Or, they establish new markets.

Pinch Points

The pinch points showed up between inside and outside sales efforts. In isolated sales offices throughout the region inside sales people fielded calls from customers, from their own technical sales people and from clients wanting to know prices, terms, discounts, availability for parts and components.  

The answers remained buried in manufacturers manuals.  And, of course SKUs didn’t match and the technology conversion hadn’t made things better and easier.  In fact inside sales people turned over at an alarming pace.

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

From High Turnover to Time to Mastery

My initial success happened when my team streamlined what had been a two week training conference for all new hires.

Wyle planned to grow in a cutthroat industry.  

When you’re on the hook to orient new internal sales and external sales people, you need to reference how great the opportunity is now and will be or else you experience high turnover rates.  

Which is what they already had.  If you fly in new hires from the field offices, pay for their hotel and food, while they endure the blah blah blah of their new company’s history over the course of two weeks, the costs keep climbing when those new hires figure enough out to say adios.  

But, that wasn’t the half of it.

We cut the time in half, identified the regional gurus who made sense out of clunky technology, turned them into trainers and mentors, and switched face-to-face time from classroom to practice session.

Experts in the Field, But Not at Each Office

We cut down the two week orientation process in half, we put a lot of nice-to-know stuff online, and focused on practice — sales calls, how to use the computer system, where to find tips and tricks, and we identified the best people in the field offices who knew how to get things done.  They taught and they became ongoing mentors.  

It was so successful that we created a problem when people, who had been hired a year ago, said they didn’t know the stuff the rookies had just learned.  And the mentors loved the recognition.

Professionalizing Human Resources with Specialists

The Vice President of Human Resources, my boss,  and I held several meetings once I signed on. He introduced the other HR people in compensation, recruiting and general administration.  He told me about where the regional offices were located.  How the distribution company operated.  

Kind of the typical onboarding stuff you’d expect.  

But not the one key bit of information — the strategy going forward.  I always determine how much leeway I have when I’m brought in to start up another training and organizational development department.

Neither the CEO nor the Chief Operating Officer told him.  They said he didn’t need to know.  Which meant, the whole Human Resources function he headed up was only transactional.

Closely Held Plans

Wyle planned to not only expand from the western region to become a national player, they figured if they represent the Motorolas and the Intels and all the tech manufacturers who need to grow their sale efforts, why not represent them in Europe?  

But two things operating in the background accounted for their top secret strategy.

The first turned out to be sad.  Our CEO suffered from a moderate form of multiple sclerosis and his symptoms started to show.  

The second resulted in attempts to acquire a European distribution company who also exclusively represented the Motorolas and Intels and all the tech manufacturers on their continent.

Instead we were acquired by Rabb Karcher — the European distributor. It boiled down to technology.  Rabb Karcher solved the language problems and the currency problems and operated at a much higher, what I would call organizational intelligence level.  

They mastered all the challenges Wyle hadn’t as they tried to grow nationally.  Rabb Karcher already had and they operated cross-borders.  So they were able to describe a more compelling case to the manufactures that both companies represented.

After the CEO Stepped Down

Karcher did have a much smaller distribution company with limited “manufacturing franchises” in the US.  It was located in San Diego.

The president moved into our Irvine headquarters.  To tell you the truth I thought he was better than the old regime — younger, and he had survived Raab Karcher’s management pressures in the US.  

Oh, and the inside sales and outside sales representatives loved the fact that he came up through the sales organization.

Sales Suffered from Delayed Marketing Communications

Wyle’s marketing function didn’t inform sales of their discounted offerings.  If they did, it was an afterthought.  

Let’s say one of your current or potential customers — an engineering company — operated at an accelerated pace and needed parts like yesterday.

Their purchasing rep gives you a call.  And, they tell you the specifications they need.  Normally, you’d compare potential manufacturers you represent to give them the best deal, then you give them the quote. 

And they tell you that couldn’t be accurate, because they heard you were running a special price that you didn’t know about.

Corporate Communications 

Even before the acquisition in the rapid growth period people in the field felt under trained and out of the loop.

The COO did the “Joe Show” on video and sent it to the regional offices. I brought in crazy creative Dave, from my Unisys days, who had been consulting in corporate communications.  

We expanded the content to include people we asked the offices to identify for the next edition and we highlighted some of the mentors.  So both things reinforced each other.

Recruiting Overlooked Sales Engineers

The joke told internally was “How do you tell who’s an engineer at a party?  They’re the ones looking at their shoes.  How do you tell who’s the sales engineer? They’re looking at your shoes.”

Let me set the scene — we, mostly they, interviewed successful sales engineers and discovered they weren’t the best and brightest of their classes in engineering schools.

So they were overlooked when all the other recruiters came on campus.  

Actually the campaign focused on socially-adept engineering students.  If they were in a fraternity or sorority, that was good.  If they happened to be the rush chair person that was better.  We simply invited them for pizza and beer when the recruiting team hit campus.  The team passed out a comic-graphic filled story about Wyle and why they could shine as a sales engineer.

We learned  they just had to know enough technical jargon to nod and turn the closing back to the sales people.

The graphic comic didn’t sit well with Wyle’s top dogs, and by then I could see the merger writing on the wall.  In fact, I always wished I recorded the announcement from the CEO circulated over group voicemail.

He announced the Rabb Karcher acquisition and his plans to step down, but also insisted it was all in Wyle’s best interests and nobody would be laid off.

Yeah, right.

Next up, Part Two when I describe how the heavy resistance to transitioning to continuous improvement with its emphasis on statistics was a lot tougher sale than I imagined.

Summary        

Growth Stage Key Success Factor Leading to a Crisis New Success Key
Start Up Loosen  Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen  Autonomy Tighten
Sustained Tighten Repetition Loosen

Image Credit: Stephen G. Howard  Copyright 2020

Evidence

“4”  Steve Zahn, 51:When you are doing it your way, unselfconsciously and unapologetically yourself, you have no competition. No one can be you better than you can be you. Scorpio

I’m pretty sure this is the definition of being in the flow — peak performing as an athlete or musician or in any creative endeavor.

Random ones that make me want change my sign. 

“4”  Steve Howey, 42:You’ll find yourself mentally weaving an alternate version of things. Not all fantasy is escape. Sometimes it’s a creative way of understanding reality.” Cancer

My mind houses a flaw which causes me to search for the pun in what I read and a humorous alternative of what just came out in conversation.

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: The guitarist can’t play with silk gloves on. Friction is what vibrates those strings. Don’t be afraid to dig into life with your nails. This day is waiting for you to give it a rhythm and sound.” Leo

Sure.  Friction and vibration.  Rhythm and sound, hmm … let me incubate for awhile on this TauBit of Wisdom.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King,72:Study past successes and failures for the keys to victory. To skip the research phase of a project is to waste time, as there is no use in repeating what didn’t work before.” Virgo

Here’s my twist — do the 180 degree opposite as you pass through organizational growth transitions. 

“4”  Steve Kerr, 54:You were not born with a serene air of confidence, rather the aura is well-earned through the extensive planning and preparation you do long before the moment of truth is upon you.” Libra

Thanks for noticing.  Every time I scheduled a workshop to teach Executive MBA students, I finalized my materials days ahead of time, and practiced and practiced and practiced at least 5 times.  What I noticed was how easy it became to add nuance and humor throughout my delivery.

“3”  Steve Harvey, 62:People become associated with that of which they speak. You are drawn to intriguing facts, stories of warmth and kindness and descriptions of beauty. No wonder people feel elevated around you.”  Capricorn

Sure, that’s me alright. But during this pandemic can I really stake this claim for today?

“4”  Steve Jobs, (1955 – 2011): You’ll absorb some enthusiasm as you find yourself with bright, curious and passionate people. What you may not realize is how much you are rubbing off on them, too, in a very positive way.” Pisces

Maybe not today, but I’m reminded of positions and consulting assignments during which I had to pinch myself, because how wonderful it was to “play” with others.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S3 E42 — Greta, Juliette and the Partridge Family at Trestles

Virginia Heffernan evokes the “Gen-X Generation” in her column about how the current baby bust — couples not doing their duty to their ancestors — and probably exacerbated by the coronavirus pandemic isolation, will produce another overlooked generation in the grand scheme of things.

“5”  Steve Nash, 45:Knowing that someone will only remember two or three things you talk about, you pick the most important topics and find an artful and memorable way to put those ideas across.  Aquarius

Hi and welcome to Saturday’s Episode 42 in Season 3 of  My Paradoxically Normal Year” on this 8th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E41What’s Up with Telluride or Humboldt County or Bodega Bay?; S3 E40How Stealing Your Sign Led Me to a Nobel Prize; S3 E39Ready for Your Big Leap Forward?

Related from Season Two, The Pandemic Year

S2 E42It Was Short and Sweet, but Heart-Felt; S2 E41A Pandemic End to Real Estate and Consulting?; S2 E40The Profound Impact of the Pandemic on Nouns; S2 E39The Best Tau for the Pandemic Year, Don’t You Agree?

Related from Season One, The Normal Year

S1 E42Love on the Run; S1 E41The Dream Was Over, Long Live the Dream; S1 E40Nothing to See Here, Keep Moving On; S1 E39What’s Up with Facebook?

Context

First, the public service announcement — while it may be too late for flowers, don’t forget to call your mother tomorrow.  

Is there a theme for today?  

Virginia Heffernan evokes the “Gen-X Generation” in her column about how the current baby bust — couples not doing their duty to their ancestors — and probably exacerbated by the coronavirus pandemic isolation, will produce another overlooked generation in the grand scheme of things.  

But, who can blame them?  

Unless you believe card carrying Baby Boomer Bill Gates has planted chips in COVID-19 arms and single-handedly smeared the fossil fuels industry you might empathize with the teenagers — older than the unborn (in the even grander, Karma kind of scheme) — and agree with their Gen-Z spokesperson, Greta from Finland in her streaming series, ”Greta Thunberg – A Year To Change The World.” 

In a rare moment after visiting with coal miners who actually applaud her message — yes, that’s right — you see a candid Greta when she shares how deflated she feels, like a powerless little girl, compared to Trump’s grade-school bullying before and after they co-headlined a conference of international leaders.

Yet she’s the one acting like the only adult in the room.

Her generation, she reminds us, will still be here when the Baby Boomers are extinct, having done nothing in this critical moment,  leaving them on the wrong side of planetary history, and judged harshly in the future for their inaction.

And finally, Juliette Paskowitz the “beatnik matriarch” of San Onofre surf camp clan dies in a care facility at age 89 in nearby San Clemente, California. From her obituary by Steve Marble in the LA Times:

Juliette Paskowitz and her husband embraced a Jack Kerouac lifestyle: boundless, free-spirited, going where the road took them — most often in the direction of the beach. It was the life any kid could only dream of, bounding across the country in an overstuffed camper — from San Clemente to Pensacola to the shoreline of Venezuela, always searching for the perfect wave. 

With Dorian Paskowitz at the wheel, nine kids jammed in the back and Juliette riding shotgun, the family finally parked the rig on the sand in San Onofre, opened a surf camp and spent their days riding the glassy curls, playing in the whitewash and chasing one another from lifeguard tower to lifeguard tower. 

“If ‘Nomadland’ was a 2, we were at a 10 as far as sheer adventure, uncertainty, homelessness and never knowing what the next day might bring,” said Israel “Izzy” Paskowitz, the fourth-oldest child in the clan. 

“It was wonderful.” Juliette Paskowitz, the matriarch who held “the first family of surfing” all together, often singing arias while listening to opera on a small transistor radio in the camper…. 

Dorian preached the rewards of surfing so relentlessly that it caught the attention of sportswear designer Tommy Hilfiger, who applied the family name to his line. 

A record label, perhaps thinking they’d found the sun-bleached version of “The Partridge Family,” invited the family to cut a record. A filmmaker made a 2008 documentary on the family titled “Surfwise.”

A theme?

Evidence

Random ones that make me want change my sign.

Huh? Liberation.  Getting your habits to march along like ducklings following their mother, all in a row? Interesting.  But, it ain’t my birthday.

Today’s Holiday Birthday: 

There’s a liberation taking place. A year from now, you’ll look back and celebrate this moment when you cease to needlessly judge yourself. You’ll opt for new ways of pulling your habits into line. You’ll enjoy what you create because you dared to go in a new direction. Work leads to new interests; new interests pay you.

Knowing when to examine and when to let it go, is that right, Stevie?

“3”  Steve Smith, 30, Stevie Nicks, 72: “A few people will make an initial decision and many others will uncritically accept it. You, however, will push pause and do your own evaluation. You can’t personally examine everything, but this is within your realm.” Gemini

Haha, you two comedians break me up.  And you, Woz seriously your Holiday Tau feels like how you persisted along with that other Steve to build it before knowing they would come, eh?

“4”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “Your wisdom shines through your choice of what to get involved with and when. Trust those initial prescient instincts, even when (especially when!) you can’t reason them out.” Leo

How is it that your Holiday Tau feels a cut above the TauBits offered by the other Steves today?  I’m thanking you for you more practical take.

“5”  Steve Nash, 45:Knowing that someone will only remember two or three things you talk about, you pick the most important topics and find an artful and memorable way to put those ideas across.  Aquarius

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8003 to 8088 organically grown followers

Foresight

 Quality-of-Life   

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S2 E88 — Convincing Family, Friends, Fools and Angels

We flew into Manhattan, digitally videoed almost all of their software engineers, surfaced their “core foundational story” and crafted a marketing and advertising campaign for the CEO, and the internal story to keep and retain the brains in the fold.

“5”  Steve Howey, 42:The brilliant solution will be simple, but it’s not always so easy to think like that. What would an outsider see? A child? Ask the naive questions that your sophisticated mind often skips.” Cancer

Hi and welcome to Friday’s Episode 88 in Season 2 of  “My Pandemic Year Natural Experiment” on this 31st day of July in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E87Start Ups Aren’t For Everyone. Are They a Better or Worse Fit for You?; S2 E86How To Avoid a Disastrous Career Like Mine; S2 E85How to Up the Odds in Your Favor

Related from Season One, the Normal Year

S1 E88Who’s Marc Maron and What’s da Vinci got to do with him?; S1 E87 — Pipe Bombs Destroy Vacation Bliss; S1 E86Day 86 of My 1-Year Natural Experiment; S1 E85What happens when the fear subsides?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In a previous episode I summarized everything you need to know about four basic organizations to stack the odds in your favor when shopping around for your next job opportunity.  

Oh, what disaster to avoid (unlike me) in your next career move. 

Now we’re building on each of the 16 talent profiles and how they can take advantage of opportunities in stages of organizational growth from Start Up to Maturity and from Decline to Reinvention.

Five Major Stages of Growth for Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Start Ups

Their founders are often described as a maniac on a mission. In the very beginning they grow organically through loose collaborations. Innovation leads to an IPO or acquisition by a larger company like Google or Amazon or other more mature players in the space. 

What they develop, independently, usually dramatically speeds up a standard process, or eliminates major steps, or in some radical way revolutionizes business-as-usual.

30. Venture Guidance

As a Systematic-Professional advisor I prepped potential startup entrepreneurs seeking investments from a group of entrepreneurs and former executives who agreed to pledge $50,000 each as seed or A-series funding.  Presenting with a deck of 10 slides, after being coached individually, they stood and delivered to a group of us role playing the sharks and throwing them curve balls challenging their assumptions.

Wannabe Entrepreneurs Seeking Angels 

I’d meet each person with a great idea, hear them out, conduct a preliminary in take against the criteria for receiving our free services provided by a budget from The Small Business Association.  

Instead of qualifying for a business loan at a vetted SBA bank affiliate that they’d have to pay back, we were there to vet their idea against evolving criteria provided to us by Tech Coast Angels — a group of entrepreneurs and former executives who agree to pledge $50,000 each as seed or A-series funding.  

In my own career I had failed so many times at start-ups that I could pick apart most of their plans and presentations almost instantaneously.  But, that didn’t mean I wasn’t a sucker for ideas I felt would be sure hits.  Even after I left the SBA program I continued to meet and mentor some of “my” entrepreneurs.

Individual Tech Coast Angels investors rarely got their money back on my clients.  

Our game plan was to divide the amount you needed by $50,000 increments and then you knew how many of those investors you needed to convince. Two for $100,000 or 20 for $1 million.

If our wannabes “graduated” from our “harassment” they submitted an application for an invitation to the next Tech Coast Angel meeting of all investors.  If they passed their initial screening, then they were invited to present to the large group. And, if lucky, to other Angel investors in the region until they collected enough $50,000 commitments.

Before Shark Tank

One of the mentors I invited to participate in The Executive to Executive MBA mentoring program provided a service just like Shark Tank, but way before. His proposition was for a founder to present to his group , get evaluated on strengths and weaknesses, work on the weaknesses with advisors within the network and pitch again.

Part of his value proposition, besides providing billable hours for advisors in their network, was introductions to investors who favored their model of vetting startup ideas.  

The Angels usually recouped their investments when the venture capitalists invested with hundreds of millions or they made their money when a startup was acquired by a larger company or registered for an initial public offering (IPO) on one of the stock exchanges.

But to be honest, the statistics rang true.  Most start ups fail within the first 5 years, but that’s after tapping into friends, family and fools and maxing out all of their credit cards and taking out second mortgages.  If one of my clients didn’t secure Angel Funding, then the game was over.  They never jumped the chasm to land on emerging growth. 

27. Knowledge Management — Brand Company

At Think!City and again as Systematic-Professional consultants, we crashed our models together — learning and development, knowledge creation, media production, internet communities, strategy, advertising and marketing. 

We worked together in a highly creative environment within a corrugated metal building designed by a local architecture firm in Laguna Beach, on a curve in Laguna Canyon Road.

Start Up Talent Culture

Image Credit: Stephen G. Howard  Copyright 2020

From our studio we continued internal and external branding with clients ranging from startups to Fortune 100.  I fell headlong into sharing new knowledge that springs out of new innovations.

We pioneered a way of capturing the essence of a brand on digital video, searched through audio tracks for the touch points and reused portions of the interviews for orienting new coders hired at accelerated rates. 

Start Up #1

One of our clients, Interworld, was so new their CEO, a 101 Breakpoint Inventor,  just didn’t know how to talk about what they did.  So, we flew into Manhattan, digitally videoed almost all of their software engineers, surface their “core foundational story” and crafted a marketing and advertising campaign for the CEO, and the internal story inside to keep and retain the brains in the fold.

The CEO was able to coherently sell Interworld’s story to potential investors and customer within an advertising campaign framed by their brand.

Before engaging the 103 Commercial Innovators and 105 Marketing Athletes in our process Interworld’s turnover rate hit 90%. But, because they had told us what their core foundational story was, they fervently believed in that mission they defined and the vision we fedback to them.  And, they voluntarily stopped taking the two or three daily recruiter calls from Wall Street and Silicon Valley.

Interworld loved our work. 

Start Up #2

A technology opportunity emerged quickly which focused primarily on retail investors throwing money at an e-commerce platform that addressed Amazon’s bookselling initial business.  They saw the writing on the wall. The business model customized each “brick and mortar” business and took them online with the same look and feel of the store. 

As each new company signed on, the company with the platform, Online Retail Partners, learned new stuff, and developed newer bells and whistles they then shared with their “investment partners”.

The retailers knew their business, but didn’t understand technology.  So they invested in a company that did.  And as Online Retail Partners grew out, the new and legacy retail investors would share in the rewards. 

Warren of Incubating Start Ups

So, up on the 11th floor of a dingy gray building with only one operating elevator and noise chugging steam heaters sat a warren of start-up companies squirreled off into sections of large and small rooms — basically large enough to fit in tables with chairs facing each other and a lot of digital screens and yards and yards of cables.  

Online Retail Partners was one of them. We arrived to surface their business model like we did at Interworld.  The CEO laid out several problems for our help.  He said they worked on Internet-time — ever accelerating time-to-market like we faced at Proxima creating 2-way “meeting room tools”; they couldn’t afford any stinking time away from their pace to go to no stinking training; they “popped” retail businesses online in 75 to 90 days in a slow quarter; they needed to hire and assimilate 100 new employees and …

When we met them they had a core team of 5 or 6 geniuses — 103 Commercial Innovators and 105 Marketing Athletes — who learned how to finish each other’s sentences.  Everything worked like butter.  Nothing bad happened, until they began to break up the foundational team as they took on new partners and spread them out among them.  

Chaos But In a Good Way

New hires told us they would see people walking around between the shared couches and conversation areas in the incubator, back to one or two other tabled rooms, but had no idea which one of them was the team lead on a project they were hired into.

To us it just seemed like a ferris wheel spinning faster and faster until somebody launches out into space.

Crazy creative Dave and I interviewed those first geniuses and recording those on digital video with B-roll footage to capture the early warehouse environment with exposed pipes — kinda like where we worked in the corrugated metal building in the bend of Laguna Canyon Road.  

No Time For This

First of all they couldn’t agree on how many product development steps it took from new idea to finished product — in their case a password and access to their customers online environment.  We interviewed them separately, then held a group session where in an old school way had them draw their product development process on butcher paper taped to a wall

A new hire came up to me and said that was the single best thing that happened to him in the first 30 days — watching them convince each other what their process should be — as he was sitting off in the conversation pit looking on.  

He told me as we were breaking down the lights, that when we identified who we interviewed, asked for their phone and email he found out who his boss was and finally knew what he should be working on in “Phase 1”.

Team Follows the Leader to the Next Company

The CEO, who came from Staples of all places, body-snatched the original team almost intact from one of Amazon’s competitors and gave them complete freedom in founding the company.  And the technology team’s leader —  a 101 Breakpoint Inventor —   absolutely walked on water all the others said, so his personality, reputation and competence provided enough “stickiness” in the beginning.  But the second and third wave of new hires didn’t know him or about him.

So, as they grew, turnover accelerated.

Stickiness and Accelerated Time-to-Mastery

Our challenge was to accelerate each new team member’s time-to-mastery, without drawing too much away from everyone’s concentration on shortening product cycles, and without sending them to orientation off-sites for a week like we did in the old days.

Crazy Dave and I knew from our experiences with “Strategic Safari Tools” and technology innovation challenges circulating the new knowledge innovation teams “throw off” as emerging best practices was critical to their survival as they tried to scale and grow.

We focused on those emerging best practices.  We drew out the product development phases, using our digital video we briefly explained what happened in of them from my interview with each expert, using just the first frame of their picture we captioned them with their email and phone number.

It became embarrassingly easy to find each other quickly and efficiently. And solved the eternal problem with best practices for as long as I can remember.

In the old world, when you finished a project the leader was to see to it a best practice was written up — what the situation and context demanded, something about surprises, what worked well and what didn’t, and maybe a question about “if you had it to do again, what would you have done differently?”

Product geniuses didn’t have the time to write something up.  They raced around attending to first-time problems and gnarly solutions.

Knowledge Leakage

We used to call it knowledge leakage.  It just evaporated. But the issue was composing something in writing. 

If you wanted me to write up a best practice about what we’ve covered here it would be a chore.  

It’s so much easier for you to interview me,  to pull it out of an expert and capture it.  As you interview them, they’re given the opportunity to unspool.

They’re replaying it for the first time from beginning to end and re-discovering what they learned, but hadn’t thought of before.  It could be the real lesson.

We Slowed Them Down Until …

I found a software tool that scanned down through the audio tracks of video and logged in time codes and content automatically.  They provided an editor tool and a search function so we could very quickly zero in on all the instances that “Phase Five” appears in that hour of tape.

We didn’t all have to be in the studio at the same time.

That was the real pinch point in our behind the scenes magic.  With ORP or Interworld, or 18Global, or even Zany Brainy we couldn’t slow them down and the way we did business originally did just that

Our Systematic-Professional practice offered digital asset management — that just-in-time, just enough capability delivered to any creative team member’s desktop.

We Practiced What We Preached

Our Verage searchable knowledge base allowed us to view the entire 1-hour digital video, a smaller section of the video or little snippets within a clip.   If someone rolled onto our production team without having traveled to Ireland, Australia or Dallas they could view everything to get up to speed with the client.

Summary

Why are these talent profiles magnetized to Start Ups?  Usually the “Maniac on a Mission” aka 101 Breakpoint Inventor thrives on the highest degrees of Independence, Speed and Disruptive Innovation. 

As founders they bet it all on the line — “Go Big of Go Home!”  Usually they’ve cultivated a loose team of co-conspirators who may not entirely grasp the expansiveness of vision, 

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

but as one 103 Commercial Innovator told us, “Whenever Ian calls, we know to drop everything and join him.”  They know the new venture, base on past adventures, promises to be one-of-a-kind that they will regret if they don’t hop on board the train leaving the station — destination unknown.  Wherever founders take them the market, industry or themselves will never be the same.

Start Up Culture Attracting Three Talent Profiles

Image Credit: Stephen G. Howard  Copyright 2020

The early team can’t all share founders need for disruption and speed at the same highest degree.  To bring the vision to life and launch it into the marketplace some team players need medium degrees independence, disruptive innovation and speed to function aka 103 Commercial Innovators without unnecessarily challenging what the founders see that they can’t yet. Part of what they’re able to bring to the table is a translation function.  Figuring out how to define and deliver a proof of concept, a rapid prototype — something that is more tangible even for the rest of the team.  They’re always on the lookout for commercializing early applications of the vision, figuring out strategies for licensing their intellectual property and setting up joint R&D projects to fill in missing pieces and technologies. 

The first two usually hang out in Paradoxy-Moron organizations and can stay and grow as that organization matures through growth stages and reaches maturity. But finding a home in another start up, as serial entrepreneurs often do, they’re joined by folks, 105 Marketing Athletes who value speed (high) and affiliation (medium), but interject a focus on new knowledge creation.  They plug the holes in knowledge leakage that cutting edge processes produce by capturing it and sharing it and protecting it as proprietary processes almost as much as intellectual property.

Evidence

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

 Life always gets more interesting when you follow that whisper of curiosity. Your interests and skills evolve. You’ll take risks and gather up the freedoms available to you on the other side. You’ll be applauded in a familiar group and accepted into an elite one. You’ll win with someone you feel driven to impress.

The whisper of curiosity — I love that turn of phrase.  This ain’t my legitimate Holiday Birthday, but it certainly applies to how I’ve led my career and original research which I’m trying to stuff into this here “Volume Two Manuscript — WorkFit” my work-in-progress.

“3”  Steve McQueen (1930 – 1980): “The point will be just to show up and see what you discover. If you can lower your expectation or, better yet, go in totally without one, you’ll be primed for a stellar day.” Aries 

Go in?  With this pandemic I hardly go out.  I pine for a stellar day, but I’m not seeing the signs of one yet, but it’s still early.

“5”  Steve Howey, 42:The brilliant solution will be simple, but it’s not always so easy to think like that. What would an outsider see? A child? Ask the naive questions that your sophisticated mind often skips.” Cancer

So often I had to ask myself that question and asked my clients similar sets of questions to move over, under, or around seemingly insurmountable barriers.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4427 to 4516.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E85 — How to Up the Odds in Your Favor

Up until this point, the discussion about better and worse fit jobs and clients focused on me for illustrative purposes.  But you may have, hopefully, noticed an affinity for one or more of the four organizations.  And you may have felt an attraction to one or more of the 16 talent profiles which define an employer’s culture.  

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:It would be cool if you had a manual for this project, but all the information out there is either too plentiful or too scanty to be of use to you. Reach out to a mentor for information that’s the right size.” Virgo

Hi and welcome to Saturday’s Episode 85 in Season 2 of  “My Pandemic Year Natural Experiment” on this 25th day of July in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E84Maybe Robin Hood Got It Right After All, Eh?; S2 E83Why Shouldn’t You Always Lean On Things That Worked Before?; S2 E82How Do You Inject Innovation into a Century’s Old Company?

Related from Season One, the Normal Year

S1 E85What happens when the fear subsides?; S1 E84Crisis averted?  Energy depleted?  What are we going to do?; S1 E83The Tau of Steves: What You Don’t Know Could Fill a Book; S1 E82Why Writers Aren’t the Only Endangered Species. Sigh.

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In recent episodes (S2 E78, S2 E80, S2 E82 and S2 E84) I shared my Worse and Better fit experiences to illustrate a little more in depth description of what it is like working in and for clients in Paradoxy-Morons, Emerging-Entrepreneurs, Sustaining-Associates and Systematic-Professionals.

In this episode, let me summarize the key points you may to know to avoid your next career disaster.

Four Talent Profiles Attracted to Paradoxy-Moron Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Paradoxy-Morons tick?

Disruptive Innovation, Independence and Speed

They notice how limited the traditional, status quo solves the really complex problems and challenges

Disrupting. 

A fast-paced, innovative culture that attracts and retains the best of the best. 

Motto?

“It’s better to seek forgiveness than to ask permission.”

What are their unique challenges? 

        • They champion paradigms based on new science discoveries.
        • Once is not enough. From one world beater to several again an again
        • Finding commercial applications of disruptive innovation in the form of new product categories — which haven’t been proven until flawed prototypes and buggy technology work themselves out

What are the takeaways?  

Innovations have to come faster.  Concurrent overlapping talent demands.

In the start up stage they are capable of anticipating something new and act decisively to establish a new market, industry, technology or a new scientific discipline.

Which Talent Profiles find a better fit with Paradoxy-Morons?

        • 101 PMBI Breakpoint Inventors
        • 102 PMTL Thought Leaders
        • 103 PMCI Commercial Innovators 
        • 104 R&D Experimenters

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Sustaining-Associates with their emphasis on:

          • Higher degrees of Sustained Improvement, Affiliation and Mastery
          • Building predictably upon past history and loyal customer retention.

Four Talent Profiles Attracted to Emerging-Entrepreneur Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Emerging-Entrepreneurs tick?

They rapidly introduce new products into new rapidly moving niches while capturing emerging knowledge no-one else has and based on that experience introduce tweets to early business formulas.

Bias for Action. 

New Knowledge, Affiliation and Speed

Knowledge creation — teams introduce new products by applying emerging new knowledge for a competitive advantage.

Motto?

“There’s no time like the present”

What are their unique challenges? 

        • The 20% accomplish 80% of the results.
        • They learn rapidly by doing.
        • Figuring out what has to happen to boost performance with fewer and fewer trials and errors.

What are the takeaways?  

Imagine a relay race with individual record holders.  But, it takes flawless baton passing as a team to achieve world-class status.

Affiliation bonding is to the team.  It’s up to the team to learn the fastest way to take a new idea and introduce it into the marketplace.

They need to guard their organization’s core capabilities and emerging proprietary processes while quickly managing increasing degrees of complexity as they grow.

Which Talent Profiles find a better fit with Emerging-Entrepreneurs?

          • 105 EEMA Marketing Athletes
          • 106 EEOA Operational Accelerants
          • 107 EERPT Resilient Product Teams 
          • 108 EECBG Core Business Groups

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020 

Systematic-Professionals with their emphasis on: 

          • Higher degrees of Embedded Knowledge, Independence and Mastery
          • Classified, categorized, tested and benchmarked knowledge.

Four Talent Profiles Attracted to Sustaining-Associate Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Sustaining-Associates tick?

112 SALS Loyal Survivalists anchor the Sustaining-Associates culture. They manage people, technologies, processes, and organizational structures to sustain the innovation they’ve already mastered. Employees identify with the organization and have high affiliation needs that favor slower paced industries and cultures.

Brand Loyalty. 

Sustained Improvement, Affiliation and Mastery

Building predictably upon past history and loyal customer retention.

Motto?

“If it win’t broke don’t fix it.”

What are their unique challenges? 

        • Missing competitive threats and responding too late.
        • Resting on their traditional successes.
        • Preparing the next generation of leaders for a different competitive environment.

What are the takeaways?  

To mature and survive their brand needs to be accepted by the majority of the total available market.

A loyal affiliated talent culture needs constant retention so associates maintain the organization’s reputation.

Through their behaviors they develop a trust mark that keeps bringing long-term customers back again and again

Which Talent Profiles find a better fit with Sustaining-Associates?

      • 109 SAICA Internal Change Agents
      • 110 SAAS Analytical Specialists
      • 111 SAAT Agile Tiger Teams 
      • 112 SALS  Loyal Survivalists

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Paradoxy-Morons with their emphasis on: 

          • Higher degrees of Disruptive Innovation, Independence and Speed
          • How limited the traditional, status quo solves the really complex problems and challenges

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Systematic-Professionals tick?

These are the experts who love their profession instead of a specific organization like Sustaining-Associates do. They’re the Idea Packagers, Professional Practitioners, Traditional Institutionalists in standards-setting associations led by well-known Branded Experts in the field.

Advanced Degrees and Certifications. 

Embedded Knowledge, Independence and Mastery

Emerging knowledge is classified, categorized, tested and benchmarked.

Motto?

“Robin Hood had it right”

What are their unique challenges? 

        • Research into complex problems and complicated large systems
        • Working in knowledge organizations and consulting partnerships.
        • Application of proprietary best practices and knowledge gleaned from their benchmark databases.

What are the takeaways?  

Methods and Metrics.  They prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.

Their majority of clients are large-cap companies, government partners and the medical industry systems.

Studying these organizations provides a giant learning laboratory.

Acknowledged expertise attracts potential clients.

Rainmakers play an outsized role developing new and repeat business. 

Which Talent Profiles find a better fit with Systematic-Professionals?

          • 113 SPIC Idea Packagers
          • 114 SPBE Brand-as-Experts
          • 115 SPPP Professional Practitioners 
          • 116 SPIT Institutional Traditionalists

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Emerging-Entrepreneurs with their emphasis on: 

          • Higher degrees of New Knowledge, Affiliation and Speed
          • Knowledge creation — teams introduce new products by applying emerging new knowledge for a competitive advantage.

Up until this point.

The discussion about better and worse fit focused on me, for illustrative purposes.  Hopefully, you may have noticed an affinity for one or more of the organizations.  And you may have felt a tendency for one or more of the 16 talent profiles.  

Next up,

We’ll build on better and worse fit options as we review stages of organizational growth from Start Up to Maturity and from Decline to Reinvention.  

But, first what do the Steves offer as TauBits of Wisdom?

Evidence

“5”  Steve Zahn, 51:Things may not change immediately or even slowly, but the important thing is that they will change eventually. Never give in to cynicism. Your mind is made for beautiful thinking.” Scorpio

Got it, you are preaching to the choir with the first sentence.  It’s the second one that is extremely hard for me in this pandemic world today.

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “If you worry about what you are going to say, then it will prevent you from listening to what is being said. Whatever you can do to put yourself at ease will give you an advantage.” Aries  

Gotta tell you I followed this TauBit of Wisdom after learning it the hard way.  I was so intimidated by advising former Vice Presidents and CEOs when I never was one, until I asked a simple question, “What have you been doing about …?” and listened.

“3”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: Are you holding on to false hope? No. Hope, in and of itself, is an act of truth and light. Believe the best and hold on, white-knuckled, to that version.” Taurus 

Or does hope lead to false expectations? And do false expectations lead to confirmation bias.  And does confirmation bias lead on a slippery slope to conspiracy theories?  Seem like it, eh?

“4”  Steve Smith, 30: “Your head and your heart have not had a meeting in a while, and they will go in two different directions until you bring them into alignment through something peaceful, like meditation, dance or creative play.” Gemini

I choose the first and last alignment choices.

“4”  Steve Howey, 42:Make space. Get rid of things before you have a replacement. Emptiness is not nothingness. Space is a “something” even if you don’t know what it is. Potential counts.” Cancer

Yeah, I see how being cooped up for so long drives you a little crazy without space.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: Assume that people are doing their very best. If they don’t act like this is the case, they may be consumed with fighting a battle you do not know about. Give the benefit of the doubt wherever possible.” Leo

I’ll have to repeat this over and over today for when I venture out to my local Ralph’s grocery store and encounter the number of unmasked COVID-19 spreaders.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:It would be cool if you had a manual for this project, but all the information out there is either too plentiful or too scanty to be of use to you. Reach out to a mentor for information that’s the right size.” Virgo

OK, it would have been cool years ago when I conducted my original research for this work-in-progress, my WorkFit manuscript. Maybe you can use it as a manual for you.

“5”  Steve Harvey, 62:You won’t get that push from the world today, so you’ll have to give it to yourself. Do so in the form of an intention. Setting an intention leads to actions you wouldn’t have taken otherwise.” Capricorn

Totally see how this TauBit applies — in a lockdown pandemic world intention comes a little easier for us introverts.

“4”  Steve Jobs, (1955 – 2011): You’ll thank the roadblock, as it helps you find your own path. You’ll thank the mistakes, as they are your best teachers. You’ll thank the enemy that keeps you so strong.” Pisces

So, two out of three is still pretty good, right?

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4397 to 4427.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip