S2 E114 —Top 10 Ways to Rebuild Trust and Reinvent Complex Enterprises

You need the first three in place to break through natural resistance brought about by fear, uncertainty and doubt.  Involve employees in decision-making processes and empower them to contribute ideas and take ownership of projects.

“5”  Steve Zahn, 51: “Destruction, which is terrible, is very different from demolition, which is necessary. You must tear down the old to make room for the new. You’re ready to let go so you can build.” Scorpio

Hi and welcome to Sunday’s Episode 114 in Season 2 of  “My Pandemic Year Natural Experiment” on this 13th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E1139 Pitfalls to Avoid; S2 E112Betting on the Progress of 5 Innovation Teams; S2 E111 Against All Odds 530 is Alive!

Related from Season One, the Normal Year

S1 E114Setbacks, Frustration, Epic Fails but How Was Your Day?; S1 E113Is This an Omen?; S1 E112 —  When Was the Last Time You Wrangled Your Past?; S1 E111Is There Half-life of Wisdom?

Context

This is a continuation of a “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention

We’ve begun summarizing what we learned from our Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three and from a different industry with similar needs, but from a consulting assignment. We profiled Part One , Two , Three  and Four in the recent episodes. In our previous episode described cautionary tales about how easy it is to fail if you don’t avoid major pitfalls.  Now let’s list what works.

Organizations can reinvent themselves through various strategies, including:

    1. Embrace Innovation: You can’t reach reinvention goals without innovation, right? Encourage a culture of innovation within the organization, where employees are encouraged to explore new ideas and experiment with novel approaches. Unless you are already a Paradoxy-Moron organization built for innovation, you’ll be met with doubt from your talent culture. (Technology company Part One  and a Real Estate and Relocation company Four)
    2. Invest in Technology: Embrace new technologies that can streamline processes, enhance productivity, and create new opportunities for growth. You can’t innovate and reinvent if you don’t make it easy to create and share new knowledge at a must faster pace. (Behind the scenes consultancy Part One)
    3. Cultivate a Learning Culture: Without a learning culture, you fall backwards into what stalled your growth to begin with.  Encourage continuous learning and development among employees to keep up with industry advancements and acquire new skills. (Technology company Part One and Behind the scenes consultancy Part One , Two , Three  and Four)
    4. Empower Employees: You need the first three in place to break through natural resistance brought about by fear, uncertainty and doubt.  Involve employees in decision-making processes and empower them to contribute ideas and take ownership of projects. (Behind the scenes consultancy Part One , Two , Three  and Four)
    5. Adapt to Market Changes:  Stay agile and be responsive to market trends and changes in customer preferences. Continuously assess the market landscape and adapt strategies accordingly. Like physical fitness or weight loss when you succeed it is tempting to stop and enjoy your results.  Reinvention isn’t a one time thing.
    6. Reevaluate Business Model: Assess the current business model critically and be open to making necessary changes to align with the evolving market demands. Once you empower your talent culture, you can’t ignore their efforts and proposals.  Top management normally resists sharing the responsibility for directing their enterprise.(Behind the scenes consultancy Part Four)
    7. Focus on Customer Needs: Understand the evolving needs of customers and tailor products or services to meet those needs effectively. Who better than coming directly from those who engage with those customers? (Behind the scenes consultancy Part Four)
    8. Strategic Leadership: Strong leadership is essential in driving the transformation process and inspiring a shared vision among employees. (Behind the scenes consultancy Part One , Two , Three  and Four)
    9. Collaborate and Network: Build partnerships and collaborations with other organizations or startups to leverage collective strengths and expand market reach.
    10. Manage Risks: Recognize the potential risks associated with transformation and have a robust risk management plan in place. 

Remember, reinventing an organization is a complex process, and it requires a comprehensive understanding of the organization’s strengths, weaknesses, opportunities, and threats. It involves both strategic planning and a willingness to adapt to change throughout the journey.

Evidence

“5”  Steve Zahn, 51: “Destruction, which is terrible, is very different from demolition, which is necessary. You must tear down the old to make room for the new. You’re ready to let go so you can build.” Scorpio

If there ever was a mantra that came natural to Paradoxy-Moron organizations and reinvention teams, it has to be this one.

Random ones that make me want change my sign.

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Procrastination is fear in disguise. Affirm to yourself that whatever you don’t know about the situation can be learned along the way. It won’t be that bad. You might even like it. Take a little bite.” Leo

A dual curse — being an introvert and hesitating for fear of failure.  But, given this pandemic adds boredom into the recipe, why not embrace this work-in-progress?

“4”  Steve Greene, 34; Steve Guttenberg, 61:To co-create will be a thrill whether you think it’s going well or not. There will be lessons along the way. Creative collaborations are as particular a partnership as any love match.” Virgo

Maybe not so much for today, but over the course of my “reinvention career” specifically with crazy creative Dave for five years when we had what he described as a “license to steal” and later with him and the creative team at Think!City.

“3”  Steve Kerr, 54:Your mind doesn’t like an open loop. Something incomplete will haunt you. You’ll go back and back to it until you’ve either discovered the answer or made up a theory to hold you over until you do.” Libra

Oh great, but don’t tell anyone.  I may have mislabeled a talent profile as a card-carrying Systematic-Profile, or at least the correlated Myers-Briggs temperament which begs to re-categorize it as a Paradoxy-Moron thriving contributor.  Oops.

“3”  Steve Aoki, 41: If you feel you must succeed, it means that, somewhere in the thought stream running through your head, there’s some false information. Either stop demanding success or change your definition of it.” Sagittarius

What the hell?  If I’m a self-styled introverted procrastinator existing in the outer realm of the pandemic, how does my thought stream compel me to take action about what I just confessed?

“3”  Steve Nash, 45:Sometimes, ideas just come to you, but don’t depend on it today. The best projects, solutions, theories, recipes and more will begin with a brainstorm. Don’t skip this step.”Aquarius

Now, what?  Brainstorm.  Brainstorm.  Got it.  But, just one question.  Doesn’t this just stretch out the open loop dilemma?

Steve Jobs, (1955 – 2011): You don’t know what to do next, and that means you’re in an exciting position, alert with the energy that only fresh trouble can provide. Search for answers in the obvious places.” Pisces

WTF.  Forget brainstorming now? Just go with answers from obvious places?  

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 5060 to 5125.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E111 —  Against All Odds 530 is Alive!

One of the most important reasons 530 was created is to provide a place where we can do more than just listen and watch. We can have a voice. We can share our perceptions, and learn from others about what  is shaping their thinking — their reality.

“5”  Steve Zahn, 51: “An idea will catch on just as fire does — with enough fodder to keep it going through the early stages and plenty of oxygen to fuel the flames. Avoid giving too much close attention, as it has a smothering effect.” Scorpio

Hi and welcome to Thursday’s Episode 111 in Season 2 of  “My Pandemic Year Natural Experiment” on this 10th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E110Keys for Reinventing a FUD-Soaked Enterprise; S2 E109Rebuilding Trust Doesn’t Happen Overnight; S2 E108Why Our Reinvention Efforts Failed (and Yours Will Too); S2 E107Leaving Us Adrift in a Sea of Change

Related from Season One, the Normal Year

S1 E111Is There Half-life of Wisdom?; S1 E110Love, Longing, Belonging, Connection and Loss; S1 E109Do All Introverts Take the Long Acetylcholine Pathway?; S1 E108After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107How Do You Rate Your Sense of Curiosity?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now turn from our 3-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One and Two in the most recent episodes.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

Reinvention

27. Knowledge Management — Brand Company  

A Strategy and Brand Consultancy. 

Part Three

Our Think!City creative team created actual seed packets in the color scheme associated with tropical foliage — new green shoots emerging from the soil.  But it you inspected each closely what you thought were normal roots were “soft” wires with metamorphic  message that, “Below the surface lies cross connections that pay off.”

Then our team created a 530 glossy magazine brochure explaining in pictures and captions what this campaign was all about. Meanwhile our technology team urgently put up the 530.com platform to accommodate the anticipated comments, innovative cross-talk and forums.

In a nutshell my ongoing role was moderating the 530 Forums, writing edgy, fun, creative responses to create a buzz and get more people to leave a message and return — while stealthily adding features which make the site a destination which internal PRERS can’t match

Their members span across our 530 species. And I anxiously waited for a few of them to provide content.  Without it I couldn’t facilitate sharing necessary for new knowledge creation and innovation.  I can’t say I felt confident about our launch.

Website Copy:

It’s ALIVE After a Rocky Soft (-wired) Launch!

You’ve seen the video.  You’ve read the magazine.  Now, it’s time to join the conversation — Link to Main Page

MAIN PAGE – OUR530.COM

Main Message Headline:

Welcome to Our530

One of the most important reasons 530 was created is to provide a place where we can do more than just listen and watch. We can have a voice. We can share our perceptions, and learn from others about what  is shaping their thinking — their reality. And maybe, if we keep at it, we can create that better reality that we know is possible. The conversation has only just begun. Keep it up. Develop your voice. Someone is listening.

Early Adopters:

THE VOICES OF 530

SIMPLIFYING PRUDIFICUS COMPLEXIA

Prudificus Bugs, Beans

Well, I opened my packet of Prudificus Complexia and instead of beans, I found a whole bunch of what looked like dried bugs. Were there supposed to be real beans in there? I’m not the only one, either. A few of our other associates found the same thing.”

Innovation Moderator:

Now the real story can be told. “All of you realize why we call this site 530. We discovered over 530 species — flora and fauna representing almost 90 families and 330 genera –living interdependently on the Rock.   What a great ecosystem — an alliance of living things, just like in PRERS. We’re all living breathing”organisms” thriving within the company.  Great, except for one thing. 

There used to be 531 Species. We can’t tell if it was due to global warming or the introduction of a non-native species — or something else entirely.  We honestly don’t know how it happened or if “the bugs,” as you call them, can be returned to life. We can only hope so. 

Well, Gary, now it’s all in your hands. (Maybe you should wash them) It’s up to you and your fellow associates. Good luck. P.S. You might contact” Robert and John to enlist their expertise!

Website Copy:

Let’s just suppose that after that long and tiring day, you think, “Hey, what do I have to lose?”  So you log on and the first thing that catches your eye, naturally, is BREATHE DEEP.  You think, “Okay, I can do that!”  

Your eye travels down the list of Stress Reduction tips, and you suddenly realize you’re way ahead of the game.  The second tip: Cut back on caffeine (try this: drink one, then spill one).  Here, you thought no one saw that little morning incident you had at Starbucks.  “Wow, this is easier than I thought.”

Now, if only you could share your story with someone else.  

Wait, you can. Dangling at the end of one of the four soft-wires, you notice OUR CONVERSATIONS.  When you roll your mouse over it –- technically called moving your cheese –- you notice your own personal invitation, “Join in …share your ideas in our forum.” Link to Voices of 530

Early Adopters:

THE VOICES OF 530

“If you see something on 530 that you think is really cool, send somebody to see it, too. Share the wealth! If you see something cool out there in the “real world,” bring it to 530. Don’t be greedy; share it. It’s our site. We can make it great by taking it and making it personal”. Dave F

I’d Organize a Skunk Works, a Think Tank “It may be crazy and far fetched, but …” (Link to INNOVATION)

This Just in From the Field  “I’m looking forward to everyone getting ‘online’ and participating in some dynamic discussions …”  (Link to NEWS AND VIEWS FROM THE FIELD)

Any Benefits from an Integrated PRERS? “I would like to get the audiences thoughts on the following …”  (Link to BENEFITS OF AN INTEGRATED PRERS)

To Toot or to Recognize, that is the Question “I agree, it is definitely hard to “toot your own horn” which is why … (Link To RECOGNITION)

Simplifying Prudificus Complexia   “Well, I opened my packet and instead of beans, I found a whole bunch of…” (Link to SIMPLIFYING PRUDIFICUS COMPLEXIA)

Website Copy:

Okay, this is where it gets hard.  You have to choose.  

Should I hold forth in “How Will We Use 530?”, in “Lunatic Fringe, or in “ Talk Back Forum”?  

Need more data to help you decide?  Want to go to the most popular?  Check out the number of Posts.  

You might choose to Talk Back, then.  Or, if you want to jump in on the freshest dialogue, then you might want to weigh in with the rest of the lunatics.  

Or, if  you simply want to contribute to the collective knowledge and creativity of our company, share a story (that Starbucks episode, for instance) or ask a question in “How Will We Use 530”?

Still undecided?  That’s O.K.  Come with me on a quick tour.  Let’s wander around, “listen in” and then leave our own footprints in the soft-wired threads.

Let’s start with: Link To Forum

Innovation Moderator:

 “In the short time our530.com has been up, 44 messages have been posted. Many of us do not visit the Internet every day or even weekly. Remembering to log on, read and respond to these messages is my concern.”

Early Adopters:

This is a neat site! Just trying it out and thought I would send you a note  Bob

I think this is a great opportunity to share some very diverse and innovative ideas with the larger community of PRERS. I think that for a long time innovative thinking has been stifled by fear of negative impact on those who make waves.” John

Some would rather have a handful of certainty than a wagon load of beautiful possibilities.” Diddette

Communication that is open and available 24 X 7 is an important asset for any company and a benefit to all …. I do however have a concern for information overload. Today we all have multiple sources of information that we check, each with it’s own login and password. To the developers credit there is no login and password.  Mike

Which brings me to the HSA system-which i didn’t know existed until this Site opened. Why don’t we build Our Own?  Deddette

Unfortunately when you pressure cook associates too long the optimism … 

For those of us in the field, this site will provide us a communication tool for idea exchanging, especially with those groups with whom we do not have much interaction. Hopefully, by reading how others meet client challenges, it will spur ideas and solutions for others. 

This site seems to be about innovation and quick movement, but the lumbering Enterprise seems to be in survival mode, flailing away in a losing battle to survive in a world which is passing it by. Going public is not the answer. The answer lies somewhere in a new direction, not yet discovered by those in charge. We are waiting for systems to be built to streamline functions that will be obsolete by the time the system is designed. This may sound negative, but maybe it will generate some more positive and creative responses from more level heads.

No offense Host but why must every discussion on business improvement devolve into the corporate palaver of improved customer service? I must be living on another planet.

A case in point of lack of respect for the affiliates is the roll-out of the alliance between us, a bank and our technology partner.  I wonder if anyone in the commercial franchise group was even aware of it before it happened?

Innovation Moderator:

“That’s exactly the reason 530 is here. It’s an enabler for conversations in cyberspace, where the conversation might be impossible if time or space-bounded. Here’s my challenge to you — share one of your stories. Or ask for help on one of your sticky problems. Don’t just windowshop at 530. Leave your footprints.”

Or how about:

Early Adopters:

Having done a 2 year expat assignment in Singapore I so appreciated the concept of immersion training in Mexico. I think it is so incredibly important for our associates to have a sense of what our clients’ employees are asked to experience. Years ago, it was not uncommon for the largest percentage of our relocation associate population to not only never have moved, but also not to even own a home, yet deal with domestic relocation problems/issues. Now, we must consider how we relate to folks who are asked to take their families on international “adventures”…what a positive and exciting concept!Link to Forum Topics

Managers have an obligation to their direct reports and should be held accountable for leading their teams positively into the future. Sometimes all it takes is an ear to listen to associate concerns, a commitment to work with an associate to turn a situation around. It’s not easy leading a team in today’s fast pace environment but that’s the responsibility one takes on when accepting a management position.

Innovation Moderator:

So as you can tell, you don’t have to be a lunatic to dip into the 530 conversation pool. We are these living organisms within this company. We all have stories of discovery and insight that can inspire others. These stories need to be told.  Jump in and tell us yours! 

Evidence

“5”  Steve Zahn, 51: “An idea will catch on just as fire does — with enough fodder to keep it going through the early stages and plenty of oxygen to fuel the flames. Avoid giving too much close attention, as it has a smothering effect.” Scorpio

Wow.  I had to learn this the hard way while pushing and pulling participation in the early stages of 530’s launch until the lit match ignited and we saw early benefits shared among the innovation teams.

Random ones that make me want change my sign.

“3”  Steve Smith, 30: “When you have several prospects, you won’t feel too much worry over any particular one. Putting too much emphasis on one relationship or project will only stifle it. Diversify.” Gemini

Wow.  I can’t claim this TauBit of Wisdom for today, deep in the pandemic, but it’s a lesson I had to learn time after time as a consultant.

“3”  Steve Howey, 42:Your success will depend on accountability. You’ll go farther with a good teacher, leader or coach than you will on your own. Look for someone who will invigorate you to new heights.” Cancer

Again, not so much for today, but I believe out team at Think!City took turns playing the role of leader and coach as the situation warranted.  I learned so much and to say I was invigorated is and understatement.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: You ignite passion without meaning to do so. When you express your interests and show that you’re willing to go deep, others want to get as excited about life as you are.” Leo

Not so much today, but more so in the role I took on as an innovation facilitator.  

“3”  Steve Kerr, 54:The City of Seattle was named after a great chief who suggested people, “Take only memories; leave only footprints.” This way of living seems nearly impossible in the modern world, but you’ll do your best with it today.” Libra

If only tourists breaking free would live by this wisdom!!

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S3 E52 — Say What???

Creative insight or the “aha” experience is then triggered in the temporal lobe. Creative adaptation begins in “… ‘forward’ cerebellar models which are anticipatory/exploratory controls for movement and thought.” Say what???

Steve Greene, 34; Steve Guttenberg, 61:It takes much more energy to start things than it does to continue them. Make momentum work for you by simply continuing. Once you get in the swing, stay in it.” Virgo

Hi and welcome to Thursday’s Episode 52 in Season 3 of  My Paradoxically Normal Year” on this 27th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E51 What Do Cult Followers Lack?; S3 E50 Swinging with Systematic-Professionals, Sorta; S3 E49 Stealing Your Sign Without Doing the Time

Related from Season Two, The Pandemic Year

S2 E52What’s So Wrong with Conventional Wisdom Unless …; S2 E51Let’s Agree to Make Things Worse, Shall We?; S2 E505 Fundamental Uncertainties; S2 E49Navigating Waves of Disruption When You’ve Lost Your Bearings

Related from Season One, The Normal Year

S1 E52Missing Chapters and Paths Not Taken; S1 E51Brief, Broad, Fast, Wow and Delight; S1 E50The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine

Context

I can’t lie.

It’s all about momentum and energy.  I know it’s weird for some of my fans to pick up where I left off at the end of yesterday’s Critical Thinking section —while trying to make sense of eight more Conclusions.

What, then is Working Memory’s role in Creative Visualization?  

See?

And, what’s that got to do with this natural experiment?  I feel working memory is what I trigger while trying to interpret TauBits of Wisdom.  It’s how I roll as an Information Packaging, INTP.

My physical therapist and I agreed the world needs more critical thinking.  Even so, I asked her if she felt lucky over the last few days, because Steve Aoki’s Holiday Tau is the same as hers.  

Why? 

I told her and she paused, looked up at the ceiling and smiled. 

Did she hold astrological forecasts and critical thinking together in her working memory?

For me, I just kept my head down and plowed ahead back in the office.  One thing just led to another.

I still can’t lie, without letting my physical therapist in on the plot, I just followed what the forecast for the week had been:

“It’s been suggested that there are those who observe how things are and ask, ‘Why?’ and then those who dream and ask, ‘Why not?’ But these needn’t be, and usually aren’t, two different groups. The best thinkers, both diligent and imaginative, bounce between both questions, taking what they can from past conclusions as they move forward to build the new world.”

That’s me I thought, a diligent and imaginative thinker traveling through time bouncing back and forth and milking past conclusions to move forward. Meaning writing up one section at a time in the 1-year’s natural experiment report.

Convergent thinking usually follows my favorite, divergent thinking, ending with better decisions. I advocate following new knowledge generated from manipulating the old, but in a newer frame. 

It’s why I track new trends and business models making links and connections to flesh out this post-pandemic world.

I still can’t lie. 

I wanted to drill down, or is it drill up and in to ask what is my brain doing in creative sessions flipping and flopping between divergent and convergent processes pulling on my working memory.

Working memory involves two processes with different neuroanatomical (neural tissues in the nervous system) locations in the frontal (lying behind your forehead) and parietal lobes (at the upper back area in your skull).

In a two part process your brain retrieves what it thinks is relevant to what you want and then updates your attention to focus on it.

And, then it gets too complex for me.  

Both processes activate different areas and connections and locations in your brain.  

Your attention activates the folded grooves in your gray matter (caudal superior frontal sulcus) and in another area of your cortex (posterior parietal cortex) which plays an important role in planned movements, spatial reasoning, and attention.

Selecting what you want activates other dense sounding names — rostral superior frontal sulcus and posterior cingulate/precuneus.

How does it work in theory?  

I still can’t lie.

You have to add another brain piece to the puzzle — the cerebellum.  You’ve heard of it right? What about working memory and the cerebellum?

From Wikipedia:

“The brain’s frontal lobes and the cognitive functions of the cerebellum collaborate to produce creativity and innovation.” 

How?  

All processes of working memory (responsible for processing all thought) are adaptively modeled for increased efficiency by the cerebellum.

No lie: 

“The cerebellum (consisting of 100 billion neurons, which is more than the entirety of the rest of the brain) is also widely known to adaptively model all bodily movement for efficiency.” 

How?

“The cerebellum’s adaptive models of working memory processing are then fed back to especially frontal lobe working memory control processes where creative and innovative thoughts arise.

Creative insight or the “aha” experience is then triggered in the temporal lobe. Creative adaptation begins in “… ‘forward’ cerebellar models which are anticipatory/exploratory controls for movement and thought.”

Got it? 

Good, then explain it back to me.

Unless I’ve got this all wrong, I believe there’s a strong connection between memory and imagination linked in the brain — how we understand our world view is a result of arranging perceptions into existing imagery by imagination.

And, experiences stored as long-term memory are easier to recall, because they’re ingrained deeper in the mind.

It’s like a 4-phase process beginning with image generation from memory, continues with maintenance, inspection and then transformation and places all kinds of demands on working memory.

Now, I can lie.  And steal.

Evidence

Random ones that make me want change my sign.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “Your work is not always so straightforward, so you appreciate days like today when the small picture so obviously matches up to the big one. The mountain is climbed one upward step at a time.” Leo

Or, my limited mental facilities synch with what I perceive with a creative “aha!” insight.

“5”  Steve Greene, 34; Steve Guttenberg, 61:It takes much more energy to start things than it does to continue them. Make momentum work for you by simply continuing. Once you get in the swing, stay in it.” Virgo

Until I exhaust my self and then it’s time to turn to my heart, right Emma the Baroness?

“4”  Steve Aoki, 41: “There’s much you could be doing, but don’t stress over your choices. Just pick the one that most attracts you, and then stick with that and only that for a while. One choice is a portal through which the world opens up.” Sagittarius

Would that portal begin with working or retiring memory?

“4”  Steve Harvey, 62: “Some call it ‘doing nothing.’ To you, it’s doing what comes naturally without having to think of the needs and reactions of another person. To be alone and agenda-less just may be a basic human need.  Capricorn

It’s the solitude-seeking introverted way of allowing working memory replenish its “battery”.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life 

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S3 E47 — Why’s and How’s of the Genius Art of Procrastination

Something is missing.  I can’t put my finger on it.  I just don’t know what it is, but I can feel it.  I thought it was something Marshall McLuhan said and was fully prepared to follow the search for it.  But, that impulse dried up.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “In a moment of complete relaxation, an answer will come to you accompanied by all the relief and satisfaction of finding a set of lost keys. Indeed, this will unlock future doors.” Leo

Hi and welcome to Sunday’s Episode 47 in Season 3 of  My Paradoxically Normal Year” on this 16th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E45 Tacit Heuristics Blinding Fast-Track Teams; S3 E44Make It Rhyme To Work Each Time; S3 E43Add a Little Foresight to My Misdemeanor Tab

Related from Season Two, The Pandemic Year

S2 E46Whimsy Passion Project or Epic Novel of Adventure?; S2 E45Wildcard What Ifs and Doobie Bros Bias; S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …

Related from Season One, The Normal Year

S1 E46Day 46 of My 1-Year Experiment; S1 E45Day 45 of My 1-Year Experiment; S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day

Context

Sitting quietly for a moment after I asked “What would Leo da V do?” the answer arrived.  

Curiosity.  

That’s what’s been missing from the 1-Year Natural Experiment Report.  Living life as an art form in a natural experiment.

Why?  

I’d been skipping over “Why: What Makes Us Curious?” by Mario Livio.  

Guess who figures prominently in Mario’s tale, besides Richard Feynman, my Leo!

Leonardo’s boundless interests spanned such broad swaths of art, science, and technology that he remains to this day the quintessential Renaissance man. Art historian Kenneth Clark appropriately called him ‘the most relentlessly curious man in history.’ 

Feynman’s genius and achievements in numerous branches of physics are legendary, but he also pursued fascinations with biology, painting, safecracking, bongo playing, attractive women, and studying Mayan hieroglyphs.

Leonardo’s apparent inability to complete assignments, or his lack of interest in finalizing some of his projects pose further questions laid out by Livio, but really relevant to my behavior too: 

    • What was it that made Leonardo curious, and why? 
    • What did he do to satisfy his curiosity? 
    • At what point, if any, did he actually lose interest in a particular topic? 

Leonardo was curious about almost everything in the complex world surrounding him, and compulsive about note taking.  He sketched drawings and notes as part of his “artistic”output, estimated by some researchers to be 15,000 pages.

Why include curiosity now?  

Livio says the emergence of the unique human curiosity and emergence of the distinct human language were strongly correlated.  Which is a polite way of elevating gossip! 

Livio believes curiosity is at the core of human symbolic culture.

“… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity.”

How?

The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.

The basic characteristic of curiosity is the desire to pose a question, thereby risking generating even more uncertainty, which in the context of an information-gap model is perceived as distressing.  Einstein once said: 

The important thing is to not stop questioning. Curiosity has its own reason for existing. One cannot help but be in awe when one contemplates the mysteries of eternity, of life, of the marvelous structure of reality. It is enough if one tries merely to comprehend a little of this mystery every day.

Why?

Curiosity is really an engine of discovery. The seed of creativity is curiosity, and that potential for imagination comes from wondering, filled with self-awareness and a rich inner life.

Evidence

So, let’s turn to wondering which of the Steves offers relevant TauBits of Wisdom for the day.  If complaining identifies a problem and that problem is really an information-gap itching to be closed, then I like what you can offer Zahnny.

“3”  Steve Zahn, 51: “Complaining comes easily to most. Just about anyone can describe a problem. The next steps — brainstorming solutions, settling on a few to try, gaining the cooperation of others, etc. — are for the advanced corps. That’s you.” Scorpio

Random ones that make me want change my sign.

However comma, as Emma the Baroness is fond of saying, I believe it takes an inventor and two comedians to describe my early in the morning “What would Leo da V do?” moment when I switched from McLuhan to curiosity, more precisely.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “In a moment of complete relaxation, an answer will come to you accompanied by all the relief and satisfaction of finding a set of lost keys. Indeed, this will unlock future doors.” Leo

So, Steve your Holiday Tau is saying book learning is one thing, but application is what matters, right?  Couldn’t agree more.  I’m on the back end of teasing out lessons learned from experience and building the theory it supports.

“4”  Steve Jobs, (1955 – 2011): “The theories that work out on the page but don’t work out in real life can be considered exercises or games, not serious contenders. Actual results trump theory every time.”Pisces

I was surprised late yesterday afternoon when just like your Holiday Tau describes, wave after wave washed through me while I watched Vanessa’s tribute to Kobe Bryant at his induction into the NBA’s hall of fame.  

“5”  Steve McQueen (1930 – 1980): Feelings are waves. They rise into an identifiable shape and then hit the shore and go back to being part of the big ocean of emotion. Don’t fear the feeling. It’s just another form for energy to be for a while.  Aries

I saw Michael Jordan, duh, since he introduced Kobe for his induction, but not you.  Okay I have to admit I taped the whole show so I could fast forward through Tim Duncan’s and Kevin Garnett’s to get to Kobe , so you may have been there. Now I’m wondering if the socially distanced audience were already inducted members and family?

“4”  Steve Kerr, 54: “When dealing with distracted people (and it’s safe to say that most people you’ll deal with today will have an attention deficit), assume that you must capture their attention several times throughout the interaction.” Libra

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1. 
    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S3 E45 — Tacit Heuristics Blinding Fast-Track Teams

I’ve learned that I am really susceptible to the downsides.  But, I’m a sucker for that aha! experience, so naturally I’d latch on to a word (heuristic) that comes from the same root as eureka.

“5”  Steve McQueen (1930 – 1980): You’ll discover that a belief you held was wrong or incomplete — oh, sweet liberation! This levels the mental ground where you’ll be building something sturdier and more beautiful to dwell inside.  Aries

Hi and welcome to Friday’s Episode 45 in Season 3 of  My Paradoxically Normal Year” on this 14th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E44Make It Rhyme To Work Each Time; S3 E43Add a Little Foresight to My Misdemeanor Tab; S3 E42Greta, Juliette and the Partridge Family at Trestles

Related from Season Two, The Pandemic Year

S2 E45Wildcard What Ifs and Doobie Bros Bias; S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …; S2 E42It Was Short and Sweet, but Heart-Felt

Related from Season One, The Normal Year

S1 E45Day 45 of My 1-Year Experiment; S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day; S1 E42Love on the Run

Context

When knowledge management gained purchase as an emerging profession I attended a week-long online conference with early practitioners and discussed “distinctions” of what it was all about.  

It was too soon to define it with hard boundaries.  

One of the pioneers advocated heuristics as a practice for sharing and refining knowledge that wasn’t already explicitly in use. 

 I’d never heard of heuristics before, but I caught a flavor of his meaning for what he called tacit knowledge — what people on a team knew and shared intuitively with each other.

Team members learn something by bringing products to market like the one they’re up against the looming release date.  

The team is stumped.  

Someone pitches a solution based on a similar product she engineered in the recent past and it works. Crisis averted.  That solution is passed on again and again. 

More formally a heuristic is like a rule of thumb — a mental shortcut that relies on immediate examples that come to a given person’s mind.

I’ve learned that I am really susceptible to the downsides.  I’m a sucker for that aha! experience, so naturally I’d latch on to a word (heuristic) that comes from the same root as eureka.

If you knew me you’d know I always look for a simple procedure that helps me find answers to difficult questions —  adequate, but often imperfect as they may be to move forward. 

But,  now I’ve come to learn what I’m most likely guilty of is some kind of mental trick, a kind of a bait and switch without noticing.  

I  sometimes automatically substitute an easier question for a difficult one, answer it and congratulate myself on my brilliance.

As Daniel Kahneman says, “(A) lazy System 2 often follows the path of least effort and endorses a heuristic answer without much scrutiny of whether it is truly appropriate.”

How does it work? 

While l’m engaged in searching for an answer to one question, my “System 1” simultaneously generates the answers to related questions. 

Often it may substitute a response that more easily comes to my mind for the one that was requested and more complicated.  

“The heuristic answer is not necessarily simpler or more frugal than the original question, but it is accessible, computed more quickly and easily.” 

The answers are not random.  They are often approximately correct and frequently that’s all you need. 

As in technology heuristic of inserting a good enough product into the customers hands and get them to tell you about all the flaws so you can iterate and release new versions.

But, sometimes they are quite wrong. Which can come back and bite you in your own life if you’ve got a lot on the line.  

Evidence

But, Zahnny, am I wrong in assuming focus and concentration won’t short circuit my intuitive self no matter how flawed?

“3”  Steve Zahn, 51: “The work worth doing centers around your energy, perception and ability. Focus there, and so much else will naturally come together. Focusing elsewhere will be ineffective.” Scorpio

Random ones that make me want change my sign.

You know, Steve sometimes your Holiday Tau hits the nail on the head.  It wasn’t until these last weeks while working on the Conclusions section of my Report that I discovered heuristics, good as they may be in general, weren’t the end all and be all of knowledge management.  In fact they may have accounted for blinding fast-track teams under pressure to deliver tech products at a faster and faster pace.  Mea culpa.

“5”  Steve McQueen (1930 – 1980): You’ll discover that a belief you held was wrong or incomplete — oh, sweet liberation! This levels the mental ground where you’ll be building something sturdier and more beautiful to dwell inside.  Aries

Eureka G&G.  Here’s my take on this passion project at 5:45 am this morning. Looking back through the report I grow tired and weary because of the disconnects and disjointed sections.  My plan was to write the end and then go back to the beginning and clean up portions as I made progress towards the conclusion.

“5”  Steve Greene, 34; Steve Guttenberg, 61:The interaction of opposing forces in your mind creates friction, hot moods and frustrating mental traffic jams. Alignment changes everything. Thoughts flowing in the same direction create momentous forward movement.  Virgo

Did someone say, aha! or eureka?  Count me in. Anything to distract me, like a squirrel does for a dog, from this ongoing national political disgrace.

“4”  Steve Jobs, (1955 – 2011): “Heavy topics and serious matters just don’t have appeal to you now, though you’re quite excited by novelty and the lighter side of life. This mood is perfect for building rapport with others.” Pisces

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life 

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S2 E99 — Why Pay Over $100,000 When You Don’t Have To?

It was planned as a magnet for attracting the talent base to support growing financial, real estate and technology companies setting up shop on the former Irvine Ranch envisioned in the Irvine Company’s master plan.

 

“5”  Steve Howey, 42:You thought a thing ran its course. You thought you were done and wouldn’t return to it, but this business is, apparently, unfinished. Otherwise, it wouldn’t keep calling you back.” Cancer

Hi and welcome to Thursday’s Episode 99 in Season 2 of  “My Pandemic Year Natural Experiment” on this 20th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E98 Why Your Company Simply Won’t Make It Out of Puberty; S2 E97Frame Blindness and Decision Traps; S2 E96Two Kindred Spirits Drawn to Mature Complications

Related from Season One, the Normal Year

S1 E99What’s in a Name? Baby Boy Names?; S1 E98Why Can’t I Leave 26 Orphans for a Well Deserved Vacation? ; S1 E97 My Top 19 Reasons for Failing; S1 E96Old Rabbits Die Hard

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

 We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial and in a consumer industries.

33. Advisor — Executive and Healthcare MBA Program 

Part One.

The University of California opened its doors in 1869 with just 10 faculty members and 40 students. Today, the UC system has more than 280,000 students and 227,000 faculty and staff, with 2.0 million alumni living and working around the world.

One of 10 campuses in the UC System

UC’s academic health centers provide broad access to top-ranked specialized care, support clinical teaching programs and develop new therapies. For news about UC breakthroughs and health initiatives.

Nine years before I moved to Orange County, UCI became the youngest campus in the system.  It was planned as a magnet for attracting the talent base to support growing financial, real estate and technology companies setting up shop on the former Irvine Ranch envisioned in the Irvine Company’s master plan..

When I worked at Fairview State Hospital, one of the psychologists, a 115 Professional Practitioner,  hailed from the School of Social Ecology.  Co-workers felt he had been skating from his responsibilities at the hospital while he built up his private practice and taught at the university. 

No-one I knew understood what Social Ecology meant. In a way, as a half-time intern working in the morning in the residence hall and then in the afternoon at the Behavior Modification Institute in Newport Center, I might have been half-skating.

Later I befriended the University’s Veterans Advisor seeking his assistance as I transitioned from one career into another. I ended up helping him as he came to the end of his employment while a student in the School of Social Ecology.

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

The campus and its library and its influence economically as Orange County’s second-largest employer (contributing $7 billion annually to the local economy and $8 billion statewide) made it a hub for researching potential careers and jobs.

In fact, I interviewed professors, 114 Brand-as-Experts and 116 Institutional Traditionalists,  who’s research matched my interests.  It what became the business school years later, I interviewed the dean who specialized in Organizational and Management Development to assess my chances at transitioning into that career.  

The more important side benefit came in the form of a list of business graduates identified by their Orange Count employers to conduct further interviews.

One in particular led to an offer a few months later to join an internal consulting, management development and training team in a mature, large engineering and construction company located in a cluster of mirror-glass buildings and a corporate tower.

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

Too academic, we echoed the conclusion of the client from the century-old consumer goods who hired my former boss and me.  But we leveled it at an interdisciplinary team of professors we engaged to survey the implication of brand new technology at the engineering and construction company. 

More on that engagement later.

The main point being academic achievement and research — what my graduate advisor described as foundational instead of practical — is what the local university offers its more than 37,000 students and offers 222 degree programs. 

So, it came as a surprise when a former co-worker recommended me to consult on a long-term retainer to help Executive MBA students in the Business School find work during the first five years.  I, a 113 Idea Packager,  viewed it as career triage, because it began in the 2008-2009 academic year, when recent graduates felt betrayed by the admissions sales pitch which told them how much better off they would be financially.  

I focused on what worked, how to apply what each Gen-X and Millennial student with roughly 10 years of experience learned in their course work, how to support each other while on campus during the 2-year program and to interview alumni who could introduce them into opportunities before announced on any online site. 

What started as a 2-year engagement expanded into a decade which I view as a field test or a laboratory for the content in these second volume books.

I proposed a curriculum to the Director for him to review and meet with me.  “Why would anyone choose to come back to school for an executive MBA (and spend over $100,000 over two years) when you’ve got all they’d ever need in this curriculum?

What he referred to was how I divided the curriculum into two tracks, the perspective of a mid-career executive business student:  

Working for Yourself

    • Starting a Business Series: How to start a business from scratch despite what your family, friends and other fools tell you — increase the probability of survival within the first few years
    • Buying a Business or Franchise Series: How to buy a business or franchise that fits your career and business aspirations — manage and expand the growth of a proven business or franchise model with a successful formula in a specific location.
    • Consulting Practice Series: How to establish a mobile coaching or consulting practice — translate your technical expertise into a location independent business that complements your quality-of-life pursuits.

Working for an Organization

    • Intrapreneurial Series:  How to introduce sustainable growth through strategic innovation and get away with it — create your own internal entrepreneurial  position when normal channels to advancement or promotion are blocked.
    • Career Advancement Series:  How to get the most return on your Executive MBA investment in today’s economy — timing your job search campaign to successfully coincide with graduation or the shortest time after.
    • Career Change Series:  How to avoid the delays, pitfalls and mistakes most people make — timing your job search campaign to successfully coincide with graduation or the shortest time after.
    • Career Disruption Series: How to find a job without jeopardizing your educational or financial resources — how to maintain a sense of control and confidence during your transition by placing priority on activities with the highest probability of success.

Continued in Part Two.

Evidence

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “Smart people won’t have time to prove they are smart today because they will be too busy chasing their curiosity around. You can relate. Your interests will lead you to like minds.”  Aries 

Is this why I’m reaching out to mentors I formerly recruited into the Executive MBA program to get their take on how this pandemic is effecting them?

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “The novice is proud of and wants full recognition for talents and skills. The wise would rather go unlauded, realizing the strategic advantage in being underestimated.”  Taurus

Whoa, there partner.  This is so Sun Tzu of you.  Profound!

“5” Steve Smith, 30: “Human memory is flawed. Even the best memories are unreliable and susceptible to corrosion over time. Record things as you go. This is the most dependable way, and you’ll be glad you did.” Gemini

Somewhere back in time an “aha!” broke through my consciousness and whispered to me that it would be really cool if I did just that, so it would be cool if I could look back from on periods in my life from sometime in the future. I did and it does. 

“5”  Steve Howey, 42:You thought a thing ran its course. You thought you were done and wouldn’t return to it, but this business is, apparently, unfinished. Otherwise, it wouldn’t keep calling you back.” Cancer

Dammit, you’re right.  Is that the sign that I’m obsessed?

“3”  Steve Greene, 34; Steve Guttenberg, 61:Modern society’s overemphasis on identity is as common as it is problematic. It’s useful to know what you want and what you like, but that shouldn’t be confused with who you are.” Virgo

Profound, yes.  Relevant for me today?  Not off the scales, although in my first career I leaned on Robert Ornstein’s take on our consciousness as it evolved over time leaving us with more than one identity that slips in and slips out of our mind.

“4”  Steve Kerr, 54:It’s hard to notice any particular thing in a cluttered environment. But whatever you drop into a blank space will get all the attention. This is why you clear your mind before concentrating on what you love.” Libra

Sure, I do practice this mantra, but also believe in the power of messy —  by Tim Harford, the author, “Messy: The Power of Disorder to Transform our Lives” who writes Brian Eno’s makes his messy work for him, because he’s got several creative projects in the works at various stages.  If or when one doesn’t pan out, he simply switches to one of his others to bring it to fruition.

“5”  Steve Aoki, 41: “You care deeply about an idea and will work to bring it into the real world. Because you cannot give this same treatment to every idea, you’ll also be letting go of ideas you don’t think are very actionable.” Sagittarius

As my dear old dad would say, “Amen, brother!”  I get the letting go of ideas that aren’t very actionable, but this passion project, “Volume Two Manuscript —WorkFit” as an obsession pulls me forward after all these years.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S4 E36 — Big Rigs, Skull Valley and Yarnell Hotshots

“Why are there so many trucks on the road?” Emma the Baroness asked rhetorically. And, then I glanced in my rearview mirror and spotted a white hatchback riding the right shoulder, “Like he was frustrated by the slow pace and wanted to cheat.”

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Saturday’s 36th Episode in Season 4 of  Our Disruptively Resilient Year” on this 7th day of May in the spring of 2022.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12817 this week to 12880 organically grown followers.
    • Orange County Beach Towns 220 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

I felt much better after sleeping in on Saturday morning.  Jay made coffee and waited for us to emerge from their guest room. Elle exercised and stretched upstairs. 

While Jay and Elle claimed nobody was in a hurry to do something I could tell Jay itched to take us on a tour.

But, our conversations continued about how when we transitioned to the 10 freeway our CarPlay Apple Maps cautioned us that all lanes were block up ahead.  Emma the Baroness and I exchanged anxious glances not knowing what to do while Siri assured us we were still on the fastest route.

A few hours later we saw no sign of blocked lanes.  Sure the traffic flow slowed, but the lane blockage cleared as far as we could tell.

A couple of times Siri would announce a traffic slowdown and gave us an option to exit.  We declined.  “We followed your advice not to take alternative routes, Jay.”

Emma the Baroness and I took turns telling the story about the portion an hour or two west of Blythe and Quartzite while in the middle of nowhere and climbing two lanes our progress again slowed by back-to-back big rigs ever so slowly passing each other.

“Why are there so many trucks on the road?” Emma the Baroness asked rhetorically.

Image Credit: Wikimedia Commons

And, then I glanced in my rearview mirror and spotted a white hatchback riding the right shoulder, “Like he was frustrated by the slow pace and wanted to cheat.”

“One CHP with siren and lights flashing from the opposite direction, drives down the median embankment to turn and speed in our direction,” I add.

They wanted to know if we ever found out what was going on.  Emma the Baroness told them we were dead stopped in traffic, a tanker had pulled over into the shoulder, but when all four CHP cars finally began waving everybody through we saw the white car catty-cornered with its hatchback open.

The last time we slowed behind a huge bulldozer as we headed downhill after we passed through Skull Valley and Kirkland following Jay’s texted directions as we approached Prescott.

Skull Valley, Arizona Image Credit: Wikimedia Commons

   

Jay added, “You noticed the basecamp for firefighters on your way in, right?” He told us Elle had raised money to donate food for them, as they’re on high alert for fires in this part of the West — Prescott National Forest.

Image Credit: Apple Maps

“Yeah,” I said. And, we crested on a hill where a memorial honors those hotshot firefighters who lost their lives a few years ago when surrounded by flames and they couldn’t make their way out.  

Yarnell Hill Fire Image Credit: Wikimedia Commons

Emma the Baroness wanted to know why the haze seemed more than usual for the part of I-10 which cut through the Coachella Valley, even when we passed exits for Palm Springs, Palm Desert, Rancho Mirage and La Quinta.

“Where are the fires?” she asked.  Here in California, in Arizona where we’re headed or is smoke blowing west from New Mexico we both wanted to know.

And with that, he said he had to check on their property which was closing escrow and invited me along while our wives talked about us and got ready for adventure.

His realtor who represented him and the buyer had tempted him to sell it when she told him how much he could get for it and, oh by the way, she had a buyer for it.  

The only sticking point that Jay felt the builder should fix and the new buyer should be responsible for was a flaw in the guest bathroom bathtub.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

“5”  Steve Smith, 30, Stevie Nicks, 72: “You’ll sort the puzzle, decipher the meaning of the code, or discover the intention. This ability to sense what’s really going on will serve you well and help a friend too.” Gemini

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E35Prescott Pitstop Knocks Me Off Balance; S4 E34Preconceived Notions Hit the Road for Prescott; S4 E33When Was The Last Time Honesty and Character Counted?

Related from Season Three, the Paradoxically Normal Year

S3 E36Placebo, Meaningful Coincidence or Just Feeling Lucky; S3 E35This Ain’t No Zemblanity; S3 E34Why You’re Susceptible to Subliminal Suggestions Like …; S3 E33Do Meaningful Coincidences Really Exist?

Related from Season Two, the Pandemic Year

S2 E36Turning Lemons into Margaritas; S2 E35Was this Pandemic Year a 1-Off or New Way of Life?; S2 E34Why Is This Kicking Off the 4th Industrial Revolution?; S2 E33What Happens When Your Business Collapses?

Related from Season One, the Normal Year

S1 E36Day 36 of My 1-Year Experiment; S1 E35Day 35 of My 1-Year Experiment; S1 E34Day 34 of My 1-Year Experiment; S1 E33Day 33 of My 1-Year Experiment;

Evidence

Today’s Holiday Birthday: 

Though inspiration has been known to strike you, in the months ahead it occurs with a gentler and more constant touch. You’ll absorb the wisdom of great minds. Acting on the pulse of creativity, you’ll bring into form: events, teams, systems, presentations and more. Key relationships will bring sweetness and surprise to your days.

Random ones that make me want change my sign.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “It’s scary to go from what you know and love to what you don’t know and aren’t sure you’re going to like. But this is also the way to find out who you are, so it’s worth it.” Taurus 

I guess so.  Wait, I know so based on how many career transitions I negotiated in my life so far.  What’s that old marketing and startup saying, “Fake it until you make it?” I’m re-rating your TauBit, because it just dawned on me that I’m following the full cycle aspect of this roadtrip into a different website I administer.  How will that work out?

“5”  Steve Smith, 30, Stevie Nicks, 72: “You’ll sort the puzzle, decipher the meaning of the code, or discover the intention. This ability to sense what’s really going on will serve you well and help a friend too.” Gemini

Is this all about the sheer number of “Patriot” flags flying in Arizona and specifically in Jay and Elle’s neighborhood including at their home?

“4”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72: “To the outsider watching you mingle, it looks like you’re having a good time, but inwardly it feels like work. Rightly so. Building relationships is the essential labor of success.” Virgo

Negotiating these encounters make me seem like and ENTP — the emphasis on extrovert.  But, the shear energy depletion I feel at the end of engagement clearly signals I’m a card-carrying introvert, INTP.

“4”  Steve Nash, 45: “You’ll get carried away with a project and you may forget about various responsibilities and healthful necessities. But your complete involvement is warranted — you’re about to make a breakthrough.” Aquarius

 Did I pick this TauBit because it was true, or because it is just wishful thinking like many others over four seasons?

“5”  Steve Jobs, (1955 – 2011): “While understanding what everyone stands to gain or lose from a situation may be key to achieving your goals, you mostly study people for the fun of it.” Pisces

Yup, that’s me.  I’m a quick read of intentions and motivations and incentives before leading the way forward.  And, yes it is shear fun!

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

 

S3 E44 — Make It Rhyme To Work Each Time

One remains active and always on 24/7 generating impressions, thoughts, intuitions and is the default basis for how we navigate our lives.  We have no conscious clue about how all those feelings and beliefs entered our mind.

“5”  Steve McQueen (1930 – 1980): Your creative endeavors are like a net you cast into the world. They will bring you some of the things you chase, as well as what just happened to be drifting by, caught in the middle of that pursuit.  Aries

Hi and welcome to Thursday’s Episode 44 in Season 3 of  My Paradoxically Normal Year” on this 13th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E43Add a Little Foresight to My Misdemeanor Tab; S3 E42Greta, Juliette and the Partridge Family at Trestles; S3 E41What’s Up with Telluride or Humboldt County or Bodega Bay?

Related from Season Two, The Pandemic Year

S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …; S2 E42It Was Short and Sweet, but Heart-Felt; S2 E41A Pandemic End to Real Estate and Consulting?

Related from Season One, The Normal Year

S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day; S1 E42Love on the Run; S1 E41The Dream Was Over, Long Live the Dream

Context

Is it simply ignorance and superstition fighting against intelligence as Ulysses S. Grant once said after the Civil War? 

Miles Taylor, Former Chief of Staff of Homeland Security Department and “Anonymous” author believes we are witnessing a newer civil war with constitutional implications and threatening our democratic way of life at stake.

Here’s what I’ve been ruminating about —has the way our brain evolved aided and abetted the gulf between patriotism and domestic terrorism?  Between ignorance and intelligence?

A third author joining Miles Taylor and Kurt Andersen may provide more insight, even as I become slightly distracted from my work on the “Conclusion” section of my “1-Year Natural Experiment Report.” 

You know the one which simply started with me stealing your horoscope when you weren’t looking.  

And, then wrestling with my guilt by asking “why?”

And now, this.

In Daniel Kahneman’s “Thinking, Fast and Slow,” he reveals two selves residing in all of us. 

One remains active and always on 24/7 generating impressions, thoughts, intuitions and is the default basis for how we navigate our lives.  We have no conscious clue about how all those feelings and beliefs entered our mind.

Kahneman tells us that back in the 1970s he and his colleagues all assumed humans lived their lives as generally rational, reasonable creatures.

Our beliefs, they assumed, were by and large reality-based and arrived at by deliberation, weighing facts, opinions, and running calculations. 

If you observed the rationals out in the wild you’d see  people who exuded less warmth than others, while they doggedly pursued internally consistent  choices, judgements, conclusions and strategies.

The only time we opted out of that state of mind, their theory went, was when our emotions like fear, affection and hatred abruptly pulled us away. 

Now we know the reverse is true.  

We live our lives as the “experiencing self” who ignores time. It creates a bias in us for short periods of intense joy instead of longer periods of happiness.

Our remembering self is not always accurate, but it keeps our “individual story” alive. 

That’s the good news. 

The sometimes devastating news is we can fall victim to our pre-programmed errors of judgment and choice when more is at stake.

Most often we just aren’t aware of the errors or how we fell susceptible to them.

Out in the wild you’d recognize the experiencing self by seeing behaviors like impulsivity, excessive emotionality, or stubborn resistance to reasonable arguments.

So what?

So if all of that is true and we add the fact that the rational mind is lazy — most of the time rubber-stamping what the experiencing self serves up — then that’s why we jump to conclusions with only the sketchiest of information. 

And, why we spot patterns when none exist in the reality-based world and accept conspiracy theories when they fill in the blanks.

And why we assess the degree of truthiness by how easy we can find something like it from recent memory, or by how widespread  the media covers it, especially if celebrities are involved.

And it would explain why authoritarian regimes pressure and discredit independent media from fact checking and investigative reporting. 

Oh, and another of our Achilles heels — familiarity  — trumps our efforts to search for facts on our own (too hard of an effort) in favor of the easy and familiar.

  • So, the reliable way to make people believe in falsehoods is frequent repetition.
  • Authoritarians and marketers take advantage of our evolutionary wiring.
  • They’ll do anything to reduce cognitive strain, by making their message simple and memorable.  
  • Almost anything they communicate in verse repeated over and over will be swallowed as the truth and we won’t even know why we believe it. 

If it can rhyme it’ll work every time.

Evidence

So, Zahnny do you agree this is a start?

“5”  Steve Zahn, 51: “Everyone has their own private worries. You’re braver about this than most. You realize that hiding can be more energy than it’s worth. You also know that your story cannot inspire other people if you don’t tell it.” Scorpio

Random ones that make me want change my sign.

So if your Holiday Tau is true, Steve, then trolling through the works Miles Taylor, Kurt Andersen, Joseph Chilton Pearce, Alvin Toffler, Marshall McLuhan or listening to Sam Harris’ podcasts will make my creative net work?

“5”  Steve McQueen (1930 – 1980): Your creative endeavors are like a net you cast into the world. They will bring you some of the things you chase, as well as what just happened to be drifting by, caught in the middle of that pursuit.  Aries

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S2 E96 — Two Kindred Spirits Drawn to Mature Complications

These are the experts who love their profession instead of a specific organization like Sustaining-Associates do. They’re attracted to the challenges that come with large, complicated systems found in most organizations at the Mature stage of growth. 

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: You may come across work you did long ago and discover that it makes no sense to you now, or you may be utterly baffled by a decision you made way back when. See how far you’ve come?” Leo

Hi and welcome to Friday’s Episode 96 in Season 2 of  “My Pandemic Year Natural Experiment” on this 14th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E95The Founder’s Curse Unleashed by the Edifice Complex; S2 E94Sustained Growth: Slicing Turnover and Grooming Experts; S2 E93Who It Takes to Keep Growth at It’s Peak

Related from Season One, the Normal Year

S1 E96Old Rabbits Die Hard; S1 E95No Back to Work Days or Hump Days Allowed; S1 E94Wasn’t There a Movie about the Tau of Steve?; S1 E93Why is it easier to Hate than to Love the other Half?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

16 Talent Profiles found in Four Organization Types

Image Credit: Stephen G. Howard  Copyright 2020

Hopefully making it easier to follow by color code, we’ve been building the case for finding another option for a better fit in a stage of growth.  We covered 50% of the available opportunities through the Sustained Growth Stage with the addition of the third Sustaining-Associate Talent Profile, 110 Analytical Specialists.

Sustained Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

The first two Sustaining-Associates, 111 Agile Tiger Teams and 112 Loyal Survivalists,  enjoy an attraction to the previous stage as the table shows.

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs
111 Agile Tiger Teams Rapid Growth Sustaining-Associates
112 Loyal Survivalists Rapid Growth Sustaining-Associates
110 Analytical Specialists Sustained Growth Sustaining-Associates

Image Credit: Stephen G. Howard  Copyright 2020

Systematic-Professionals are the experts who love their profession instead of a specific organization like Sustaining-Associates do. 

They’re attracted to the challenges that come with large, complicated systems.

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Methods and Metrics  

On the “right side” of the Systematic-Professionals, 116 Institutional Traditionalists and 114 Brand-as-Experts both prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.

Those affiliated with a professional practice or employed in a corporation as a staff department — specialize in the application of their embodied knowledge. 

Two Systematic-Professionals Attracted to Maturity Growth Stage

Image Credit: Stephen G. Howard  Copyright 2020

In our next episodes we’ll explore how the key success factors prevalent in mature organizations favor Systematic-Professionals in some case studies.

Evidence

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

Kindred souls abound, and as you put more into the world that speaks to the depths of who you are, they emerge to share with you. You’ll make so many fortuitous choices — some by complete accident — though it’s the decisions you make with mental clarity that will do the most good for you and yours.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “People get bored with one another. That’s part of the deal in any relationship. The best way to keep it interesting is to create space while you work on things that make you feel vital and renewed.”  Taurus

In relationships and at work, we introverts do need our space and time to recharge our batteries like an iPhone overwhelmed with the photos and messages and 

“4”  Steve Smith, 30: “Today features an immersive, joyful and satisfying experience. The best part is you know when you’re in it; you note and document what’s going on around you; and later, you can savor this again.” Gemini

In the flow — that professional state — of creativity is truly satisfying.  I do know when I’m in it and I’m much more compulsive about documenting where I left off and what I had intended to do.

“5”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: You may come across work you did long ago and discover that it makes no sense to you now, or you may be utterly baffled by a decision you made way back when. See how far you’ve come?” Leo

Utterly baffled rings true for me, and to be honest making sense of it inspired me to write this Volume Two Manuscript — WorkFit.

“4”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:Robots can repeat precise maneuvers tirelessly but cannot respond to anything outside of their programming. For you, repetition gets tiresome indeed. You need fresh circumstances to think your way around.” Virgo

Repetition breeds boredom in my being, which may be the reason I favored the mastery and independence of mature organizations but not to the degree that it inhibits my creativity.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E95 — The Founder’s Curse Unleashed by the Edifice Complex

We used to call it “edifice complex” — you build a monument (new building) to yourself because you made it as an entrepreneur.  But, in doing so you take your eye off the market and bad things happen.  The disk drive industry was a roller coaster of cut throat cost competition .

“5”  Steve Smith, 30: “There are many levels to getting to know a subject. It can be argued that one doesn’t come to a full understanding until having taught the thing a few times. You’ll go deep today.” Gemini

Hi and welcome to Thursday’s Episode 95 in Season 2 of  “My Pandemic Year Natural Experiment” on this 13th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E94Sustained Growth: Slicing Turnover and Grooming Experts; S2 E93Who It Takes to Keep Growth at It’s Peak; S2 E92Herding Cats Towards a Tornado

Related from Season One, the Normal Year

S1 E95No Back to Work Days or Hump Days Allowed; S1 E94Wasn’t There a Movie about the Tau of Steve?; S1 E93Why is it easier to Hate than to Love the other Half?; S1 E92Shh … Secrets Husbands Keep to Ourselves

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth and Sustained Growth stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles.

We’ve been exploring what it’s like behind the scenes working in a Sustained Growth company.  We broke it down into two parts.  Part One described the trials and tribulations working in an electronic distribution company.  

Part Two tells a technology story struggling with sustaining all the gains it enjoyed after emerging from Rapid Growth.

Part Two

25. Director Continuous Improvement 

Turbulent Industry

The company competed in a roller coaster, cutthroat industry dependent upon their customer technology product demands. It was a new corporate initiative for customizing quality and process improvement programs to meet their unique needs — how to learn from your success and from your mistakes in some sort of organized way

Corporate Education

It was up to Corporate Education to forecast not too far in the future and determine how supervision and management development training and courses were required for sustaining their business while anticipating what had to be in place for becoming a mature, stable business. In the beginning they relied heavily on consultants to provide the content and teach the courses.  I was one of them.

Senior management tasks Corporate Education to spearhead the introduction of continuous improvement . They sourced content from a variety of programs, books, consultants and nearly free content from associations. 

But they  needed a director to manage facilitators from all functions.

Adding Analytical Specialists to Sustain Growth

Image Credit: Stephen G. Howard  Copyright 2020

Continuous Process Improvement

When engineering companies place a premium on time-to-market for handing out bonuses to their product managers, those manager want to pick their own exceptional players they can trust, and shield them from unnecessary activities like attending an endless seeming stream of meeting.

My take on it for that disk drive technology company was, yes you have to shrink your product development time-to-market, but you have to be able to improve upon what you learn in the process, over and over again.

Manufacturing from Southeast Asia

Since this was a corporate initiative I remember getting the days of the week wrong when we attempted to schedule our first video conference call with our Singapore CPI facilitators.  And how difficult it was to present agenda items while moving the camera around to whoever began discussing a specific problem for inviting input from the community of change agents.

Time-to-Money

A senior executive  from the San Diego division of Unisys had been recruited to convince and persuade executive management to process run business.  He had me assume the meeting facilitation role as we conspired to build a consensus and commitment from the top of the organization. 

Edifice Complex

Their headquarters building consolidated California departments into one place having grown from a startup before “making it.” The CEO built a brand new high rise headquarters visible for everyone to see traveling from John Wayne Airport south on the 405 Freeway towards San Diego.  

We used to call it “edifice complex” — you build a monument (new building) to yourself because you made it as an entrepreneur.  But, in doing so you take your eye off the market and bad things happen. 

The disk drive industry was a roller coaster of cut throat cost competition.  Ups and downs.  The reason for continuous improvement was to smooth out the swings — to “rationalize” operations.

Some refer to it as the founder’s curse.  You hit a milestone and you build a headquarters to house your sprawling groups of employees dispersed and distributed in local commercial offices.  

And, almost a year to the day from when you celebrate with the ribbon cutting dignitaries your market shifts away from you and you free fall into a decline. 

During which they either sell or lease their building to other companies on the rise and distribute their workforce to smaller footprint buildings.

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

Cowboy Product Managers

Product managers from the startup days bristled at all the new processes overlayed on their work.  They were “cowboys” and almost all of them were boys, and we took time  away from their rapid, get it done at all cost, results the industry demanded from them.  

I remember one guy who resisted the implementation saying to the CEO, “Look Roger, let me get this straight.  You want me to add more time in my product by insisting I hold these bullshit meetings.  You and I both know you don’t bonus me that way.”

What’s more important — driving revenue or scheduling yet another series of non-productive meetings? 

And what’s wrong with flying by the seat of our pants and doing whatever it took to meet new time-to-market product introductions?

Nothing.

A Dressing Down and Out

My facilitator and I exchange stunned looks. 

I got nailed along with one of my facilitators by the executive vice president, my boss, at the beginning of a Continuous Process Improvement (CPI) team meeting.  

The executive “went non-linear,” as one of the other executives fondly explains, and a trait, up until then, hidden from me. 

With a phone message scribbled in her hand from the director of human resources saying, “dismissed” she appears abruptly out of nowhere, smoke bellowing out of her nostrils. “I want to see you and you.”

“We don’t dismiss, we want CPI to be a positive experience! Get it!? I don’t care what you two personally think, you two don’t dismiss anyone!” 

With that she stormed off. 

Finally, I think … since I’m speechless at this point, I get the treatment she is famous for. I flash back to an earlier boss who told me that if I didn’t get into trouble, I wasn’t doing my job. The motto was ” It’s better to beg forgiveness than ask for permission.”

Immune System Rejection

Its corporate immune system and talent culture reflected their preferred seat of the pants high pace flavor of time-to-market product introduction.

An investment with little to show for it because it took more than 18 months to two years before positive results competed with shorter and shorter and faster operating standards.

Cowboys don’t shine when the business grows to a more mature size and run and gun tactics cause more delays. A brand new building signaled it was time to act like grown ups, use data to guide product development and cut down on waste.  The cowboys were corralled and they didn’t like it one bit.  

Our sponsor, one of the early founders of the company during a downturn sided with to cowboys and jettisoned our implementation.

The company had followed the roller coaster ride of start-up, emerging growth and then reset and then sustainable growth and then reset, so I knew going in it would be a high risk opportunity.

Its corporate immune system and talent culture reflected their preferred seat of the pants high pace flavor of time-to-market product introduction.  

Product managers wanted to know which was more important, driving revenue or scheduling yet another series of non-productive meetings requiring them to manage their operations by data?

They won, I Lost

On Tuesday, my first official day back from vacation, the morning phone message from executive secretary to meet with my boss at 1:30 p.m. fit the pattern. 

My facilitator had explained that after these flare-ups, the exec always patches things up with an apology. That’s my expectation. 

So I show up, kind of rehearsing how I will make it easy for her to make up and she says,

“This won’t be your best meeting.”

Intuitively, it was clear that the ship had hit an iceberg and there were only a few lifeboats available. 

Unfortunately, I’d be walking the plank without even so much as a wetsuit for the cold choppy waters. 

“You’re in the layoffs, part of our division’s fair share. I didn’t agree with it,” she said, “You’re a super facilitator, especially with my staff … who aren’t the easiest in the world to get to agree on anything!” 

The irony of this whole situation lies in the fact that I have been an outplacement consultant on and off over the past 13 years.

Now I was on the receiving end of the services. She kept her meeting brief to only a few minutes, something I had always advised whenever I had been at a client’s “taking out” or “picking up” a new participant for our services. 

I noticed a checklist of 5 points to remember tacked to her bulletin board … and I mentally gave her an “A” for her handling of me.

Summary

Don’t be like them or you’ll fall backwards to a previous stage and never grow beyond it to the maturity stage.

Advancing from Sustained Growth to Maturity

Image Credit: Stephen G. Howard  Copyright 2020

You’ll be boxed in until you incorporated processes and base your business decisions on data and improvements.

Five Major Stages of Growth for Organizations

Image Credit: Stephen G. Howard  Copyright 2020

But, remember the core strengths that helped you succeed at the previous stage, when overextended lead to a crisis that must be resolved as the ticket of entry to the next.

Growth Stage Key Success Factor Leading to a Crisis New Success Key
Start Up Loosen Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen Autonomy Tighten
Sustained Tighten Repetition Loosen

Image Credit: Stephen G. Howard  Copyright 2020

And more often that not the third Sustaining-Associate profile helps you meet the challenge and master to move from Sustained Growth to Maturity.

Talent Profile Growth Stage Organization Type
101 Breakpoint Inventors Start Up Paradoxy-Morons
103 Commercial Innovators Start Up Paradoxy-Morons
105 Marketing Athletes Start Up Emerging-Entrepreneurs
107 Resilient Product Teams Emerging Growth Emerging-Entrepreneurs
108 Core Business Group Emerging Growth Emerging-Entrepreneurs
111 Agile Tiger Teams Rapid Growth Sustaining-Associates
112 Loyal Survivalists Rapid Growth Sustaining-Associates
110 Analytical Specialists Sustained Growth Sustaining-Associates

Image Credit: Stephen G. Howard  Copyright 2020

Evidence

“3”  Steve Zahn, 51:Each relationship is its own continent in which the tectonic plates merge and part. Earthquakes are an inevitability. Don’t be alarmed. Think of them as a shift in boundaries.” Scorpio

Wow, I didn’t see that ending well.  And, I’m not sure it does, do you?

Random ones that make me want change my sign.

“4” Steve McQueen (1930 – 1980): “You’re being asked for your input because what you say has been known to change how people look at things, or because you’ve been right and/or helpful in the past. Share freely.  Aries

I’m not above a humble brag, because this has been the feedback I’ve received from hundreds of my clients and students.  There I said it!

“5”  Steve Smith, 30: “There are many levels to getting to know a subject. It can be argued that one doesn’t come to a full understanding until having taught the thing a few times. You’ll go deep today.” Gemini

Hence, having taught and experienced and taught this theory as an idea packager this series in Season Two is when I’m finally writing it out in the form of a manuscript.

“4”  Steve Howey, 42:Even though most of you was formed through means beyond your control, you are still, at least partially, your own creator. Feel free to take artistic license with your own persona.” Cancer

Now this is very enlightening.  I’m taking it to mean that I can spend more time with and in my experiencing self and then take artistic license as I switch to my narrating, editing self for creative purposes.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: The time limitations you face are the best thing that could happen to your project. You’ll get things done quickly and efficiently and produce twice as much as you would have if given double the time.” Leo

What, are you guys looking over my shoulder?  Except in a few high stakes situations throughout my career, I’m missing this strategy for publishing all of my manuscripts so far, except on Patreon.

“3”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72:You’ll have a choice between expensive leisure and investing in something that doesn’t seem nearly as fun but will likely last for years to come, perhaps even become your legacy.” Virgo

As much as I’d like to believe this one, we’re in a pandemic damn it.  I’m just not seeing this so-called l leisure of which you speak.

“4”  Steve Aoki, 41:Indifference is boring. Indifference is not invested in what happens. You don’t care what people think about you, but you very much care what happens next and are deeply invested in getting to a certain outcome.” Sagittarius

Sure, as a general rule, I agree.  But, is this really that relevant today?

“3”  Steve Nash, 45:You question not only your actions but also your interpretation of those actions, and it is in your honest response to this deeper level of inquiry honesty that you will find freedom.  Aquarius

So true.  I learned what I had done to contribute to my dismissal from the disk-drive company and years later realized which stage of growth the organization tried to navigate and why it failed.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4636 to 4733.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

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