S2 E112 — Betting on the Progress of 5 Innovation Teams

But, more importantly to showcase the progress of 5 Innovation Teams paving the way to their reinvented future.  I intended to create a constructive “fish bowl” quality.  The reinvention experiment was in the center.  Those on the conversational sidelines could contribute ideas and insights teams would find valuable.

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “You can afford to be honest and direct. Some cannot do this without the requisite amount of charm. Some have too much baggage to do it without causing harm with the impact. Not you. You’re light today. Just say what you mean.” Leo

Hi and welcome to Friday’s Episode 112 in Season 2 of  “My Pandemic Year Natural Experiment” on this 11th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E111 Against All Odds 530 is Alive!; S2 E110Keys for Reinventing a FUD-Soaked Enterprise; S2 E109Rebuilding Trust Doesn’t Happen Overnight

Related from Season One, the Normal Year

S1 E112 —  When Was the Last Time You Wrangled Your Past?; S1 E111Is There Half-life of Wisdom?; S1 E110Love, Longing, Belonging, Connection and Loss; S1 E109Do All Introverts Take the Long Acetylcholine Pathway?

Context

This is a continuation of a “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described mini-cases about major declines.  Now turn from our 4-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One , Two  and Three in the most recent episodes.

Reinvention

27. Knowledge Management — Brand Company  

A Strategy and Brand Consultancy. 

Part Four

Orchestrating delayed components in our internal campaign led to some nail biting moments.  530’s launch appealed to early adopters. We couldn’t stop with them.  Our goal included building upon their conversations by enticing more employees to hop on board. 

But, more importantly to showcase the progress of 5 Innovation Teams paving the way to their reinvented future.  I intended to create a constructive “fish bowl” quality.  The reinvention experiment was in the center. 

Those on the conversational sidelines could contribute ideas and insights teams would find valuable. 

Website Copy:

So as you can tell, you don’t have to be a lunatic to dip into the 530 conversation pool. We are these living organisms within this company. We all have stories of discovery and insight that can inspire others. These stories need to be told.  Jump in and tell us yours! 

Early Adopters:

What a Golden Opportunity for a Gal !!

“(After poking my finger around in the seed packet and then smelling them and shaking them and then comparing my seeds to others’ seeds) I put the packet of Seeds on my Computer desk at Home, next to a book called the Tao of Pooh, and another book — Just So Stories by Rudyard Kipling, an old brownie movie camera and some candles.  and one night, i crossed out complexia and wrote Simplifica. what DID everyone else do?” (Link to Talk Back Forum)

Innovation Moderator:

THE VOICES OF 530

INNOVATION:  Lead the Revolution

“… For the first time in history our heritage is no longer our destiny.  Our dreams are no longer fantasies, but possibilities.  There isn’t a human being who has ever lived who wouldn’t want to be alive right now, at this moment so pregnant with promise.  Among all your forebears, among the countless generations who had no hope of progress, among all those whose spirits were betrayed by progress, you are the one who now stands on the threshold of a new age — the age of revolution.  You are blessed beyond belief.  Don’t falter.  Don’t hesitate. You were given this opportunity for a reason.  Find it.  Lead the revolution.”  — Gary Hamel in “Leading the Revolution”

Past Question: If you were given unlimited resources to create a company that would put PRERS out of business in two years, what would you do?

Early Adopters:

I’d Organize a Skunk Works, a Think Tank “If I were going to create a business to put us out of business, I would do the following. I would give customers what they want–and more. I would do it quickly. I would get rid of voice mail. I would ensure our business model guarantees that someone or some technology will be available–with an answer to virtually any question–24 hours a day, every day, and in multiple languages. I would build a system that allows customers to get information in a variety of ways–not just the traditional ways as we know them. I would ensure that every aspect of a move–whether a corporate sponsored move or a “retail” move, was designed to make the whole event easy and simple. I would ensure we had a customer contact system that not only gives us what we want when we need it, but contained information our customers need as well. I would create exit barriers so significant that it would be painful for a company to leave. I would create such value add that customers were compelled to tell their friends and family about our services that are second to none. We would create a web of alliances that addressed every need a family might have during a move, and that actually predicts what they might need. I would start by asking what customers expect, and then back into and build a new service model. 

May be crazy and far fetched, but it can be done. 

Innovation Moderator:

Current Question: What’s IMPOSSIBLE to do in our rapidly evolving industry — something so unthinkably revolutionary — that if it could be done (by someone – why not you?) the impact would FUNDAMENTALLY change the business rules?

Call it a strategic inflection point, a disruptive business model — whatever you want — what’s the innovation that will reset every competitive advantage back to zero?  (Link to “LUNATIC FRINGE)

Early Adopters:

“I’m looking forward to everyone getting ‘online’ and participating in some dynamic discussions …

“Yes, we certainly have a lot to be thankful for living in this day and age. And thanks to 530, we’ll always be connected just like all the families living on the ‘Rock'”

Website Copy:

THE VOICES OF 530

NEWS AND VIEWS  FROM THE FIELD

Early Adopters:

Stay Connected, Exchange Ideas

For those of us in the field, this site will provide us a communication tool for idea exchanging, especially with those groups with whom we do not have much interaction. Hopefully, by reading how others meet client challenges, it will spur ideas and solutions for others.

Learn, Share, Grow, Have Fun Together

I believe it was Dale Carnegie that said “There’s nothing more effective and rewarding than showing a genuine interest in other people”. With that said, it’s refreshing to know: 

        1. We work with people that may be sensitive to our wants and needs, 
        2. Someone was creative enough to put this forum together, 
        3. That we can learn, share, grow and have fun together. I’m looking forward to everyone getting ‘on-line’ and participating in some dynamic discussions. This will be especially appreciated by those of us in the “field”…Thanks everyone”

Innovation Moderator:

Sticky Problems, Stories, and Window Shopping

It’s an enabler for conversations in cyberspace, where the conversation might be impossible if time or space-bounded. Here’s my challenge to you — share one of your stories. Or ask for help on one of your sticky problems. 

Don’t just window shop at 530. Leave your footprints.” (Link to TALK BACK)

Website Copy:

Added Topics

THE VOICES OF 530

LUNACY

    • New Rules for the New Economy
    • First to Market
    • Setting the Trend Ourselves
    • Two Scenarios:  Predicting the Moves of Competitors
    • 3rd Scenario:  Industry Evolving into a Very Different Space
    • Fertilize Your Thinking

Innovation Moderator:

New Rules for the New Economy

Kevin Kelly writing in New Rules for the New Economy states, “The new economy has three distinguishing characteristics: It is global. It favors intangible things–ideas, information, and relationships. And it is intensely interlinked. These three attributes produce a new type of marketplace and society, one that is rooted in ubiquitous electronic networks.” 

Early Adopters:

First to Market

In so far as alliances go, we are late to the party. The best ones have been and will most likely continue to be acquired by Cendant. The new players aren’t willing to hurdle the formidable barriers to our access. You needn’t strain your brain trying to find a way to put us out of business. Let us die a natural death. Instead apply all that creative energy to the forced evolution of the next business model.

          • What are customers willing to pay for? 
          • Can we provide this product/service given what we know about the industry(s)? How much will they pay? 
          • Or, should we be prepared to seek compensation from a secondary source, i.e., free product/service to the customer. 
          • Can enough value be added to develop a product/service? 
          • What is our delivery platform? 
          • What are our costs of bringing this product/service to market? 
          • Which space will we occupy? 
          • Can we see a vertical market opportunity? How do we balance the equation of human capital vs. technological intelligence? 
          • Can we be the FIRST to market?

Early Adopters:

Setting the Trend Ourselves

Should we not be the ones to set the trend instead of trying to predict what trend someone else is going to be setting?? 

Was this not the purpose of the move to Phoenix?? 

To stay one step ahead!! 

The one thing that I do believe people often ask is “why fix what is not broken”. 

I believe in making what is not broken even better.

Early Adopters:

Two Scenarios:  Predicting the Moves of Competitors

“Our present conservative business model is too linked to the past to be differentiated and sustainable in the near future. The bricks in the tower come tumbling down every day. Let’s not be one of those who get konked on the head whilst we ponder why the old tower keeps coming apart.”

Early Adopters:

“Internal and external customers PAY FOR or USE products/services that: …allow them go home a few minutes/hours earlier each night. …make them look like heros to their management.  …flawlessly achieve what was promised after the sales hype. …have a direct bearing on their careers, profitability and peace of mind. If demand is high, supply is low and quality is assured — profits follow. The most valuable commodity I know of is Information. Wouldn’t you agree?”

Early Adopters:

“I respect the perspective with which you challenge my strategy. You are right. Somebody must “set the trend”. However, I suspect that trends result from both initiatives. The creative and bold process as well as the observation, analysis and action. Think about a game of chess. Our major competitor’s advantages to be derived from really thinking like your competitor thinks when your competitor is unable to do the same. 

 Do you suspect that our competitors regret not having predicted our initiatives in Phoenix? 

If so can you predict what they are likely to do about it?

Early Adopters:

“I know our major competitor has recently sold some small, non-core businesses in order to raise cash, and just announced an almost billion dollar purchase of the remaining shares in Number 2, but without the currency of stock to throw around, I think their ability to engage …

Early Adopters:

THE VOICES OF 530

Any Benefits from an Integrated PRERS? 

I would like to use 530 to get the audience’s thoughts on the following…. 

In your mind, what does it mean to be the only integrated real estate and relocation company in the industry? 

What are the benefits? 

Here’s a few ideas to get you started…  Please keep adding to the list… 

Because we’re integrated… 

* we’re stronger 

* we’re collaborative 

* we have a greater control over the transaction when working with PREA affiliates 

* transferees can expect consistent, high-quality services throughout the PREA network 

* relo can work with affiliates to win new business 

* relocation clients generate qualified leads for our affiliates

Your thoughts and feedback are truly appreciated. (Link to TALKBACK FORUM)

Website Copy:

THE VOICES OF 530

The Greenhouse Lab Getting Ideas off the White Board to Put them to the Test “The speed at which a company gets the wheel of innovation turning determines… (Link to GREENHOUSE)

Innovation Moderator:

The speed at which a company gets the wheel of innovation turning determines the amount of new wealth it creates.  Lunatics imagine new possibilities.  They design business concepts around those ideas.  Then, they launch small-scale experiments to test viability.  What works and what doesn’t.  With an experiment or two under their belts, they assess what they’ve learned.  Then it’s a decision to scale up and roll out, or to run through another experiment cycle.

Innovation Teams:

“Nobody enjoys the middle parts of any project,” says Tom, Relationship Management Team Member. “Most people like the beginnings because they’re excited about the vision for the new future.  And most people love the endings because that’s when they see the project’s end results come to life.”

Innovation Moderator:

Innovation seems straight forward when sketched out on a white board.  But putting it into practice –- that’s the rub.

Innovation Teams:

Speaking for all five innovation teams, Paton continues, “It’s always hardest during the middle of any project when the hard work needs to get done, when momentum starts to slag, when uncertainties or unknowns begin to be felt and where some of the toughest hurdles are typically encountered.”

Innovation Moderator:

But, despite working together over great geographic distances, while balancing the additional project work with their existing PRERS jobs, and experiencing turnover within the Team due to career changes and re-structuring, the Relationship Management Team’s key recommendations are now in gear for the next phase of on-going research.  

Innovation Moderator:

Relationship Management

Fred, Sr. AE for Oxy & Steve T, VP of the account, took innovation to heart when they invented a new business model to recapture a competitive advantage. 

Innovation Teams:

Craig, Relationship Management Team Leader says, “In our fiercely competitive market the perception about us was our DS business product was inferior.”  While still in the early pilot stage, the new model requires collaboration with several offices – Houston, Dallas, and 2 in LA/ Orange County — and  a variety of PREA experts to more effectively compete in the Destination Services marketplace.  They’ll be testing its viability before rolling it out universally.

Innovation Moderator:

Alliance Management

… Original team member,  heads up the RewardsPlus alliance project – one of three significant new alliance initiatives, requiring close collaboration and shared leadership among functional units and teams across migration paths, according Scott, the Alliance Management Team Leader. 

Innovation Teams:

During initial meetings with RewardsPlus, a company involved in providing an integrated benefits platform for the worksite market, it became clear that there is an opportunity to generate more leads for our affiliate network, and to add leverage to our efforts to build an alliance management competency.  

Evidence

“3”  Steve Zahn, 51: “The thing about peace is that it can’t be peace all the time or it wouldn’t be peace. Peace, like all things, needs a contrast. Is this any comfort — knowing that times of disharmony help you spot peace when it comes?” Scorpio

Can I apply this TauBit of Wisdom to then, but not now?  No?  OK.  So, it’s a “3” for today and a “5” for then.  Only peace wasn’t the contrast at PRERS.  A better term would be status quo trending towards high anxiety.  But, early adopters slowly built out 530 with their contributions.  

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “You may feel sympathetic to someone’s plight but try not to indulge the emotion of pity. When you see strength in people, you help them to see the strong parts of themselves.”   Aries

One or more early adopters felt they had a forum to air their grievances.  Without naming names, I used back channels to coach their leaders through a public and private give and take.  If nothing occurred in public, all the time we spent building trust together would be wasted.

“4”  Steve Smith, 30: “Small gestures often mean more than anyone realizes at the time. There are exchanges that occurred over a decade ago that you still think about today. Your mind is a beautiful mystery.” Gemini

How can’t this be true.  And, isn’t this draft of “Volume Two Manuscript — WorkFit” proof?

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “You can afford to be honest and direct. Some cannot do this without the requisite amount of charm. Some have too much baggage to do it without causing harm with the impact. Not you. You’re light today. Just say what you mean.” Leo

As the designated innovation moderator, if I wasn’t both direct and nurturing in my roll, how could any of the 530 community take a risk during our reinvention commitments?

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S4 E40 — Don’t Bet Against Montezuma or the Yavapai-Apache Nation

Still not remembering that Mesa Verde National Park is in Colorado, not Arizona, I noted the Montezuma Castle was constructed on the face of the cliff here in the Verde Valley created by the Verde River.  

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Saturday’s 40th Episode in Season 4 of  Our Disruptively Resilient Year” on this 14th day of May in the spring of 2022.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12880 this week to 12943 organically grown followers.
    • Orange County Beach Towns 204 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

Jay’s smashes avocados and whips them up into his secret recipe for an awesome breakfast of avocado toast. About 45 minutes later Jay switches to Elle’s Lexus SUV and I ride shotgun while the chicks gab in the back. 

But this time they want the air conditioner to work.

Image Credit: Apple Maps

Pulling out of their shared driveway and winding downhill we escape into the Verde Valley southeast of Prescott.

Maybe an hour later, Jay pulls into the Cliff Castle Casino grounds operated by the Yavapai-Apache Nation Indian tribe on our right. 

Image Credit: Stephen G. Howard Copyright 2022

We then we immediately turn left,  winding down towards the national monument. 

Almost simultaneously all four of us realize that we left park passes at home or in the other SUV without backseat air conditioning. 

At the bottom of the hill Jay commandeers a parking slot up close to the main entrance immediately after a Camry exits. 

Some people have all the luck. 

Welcome to Montezuma’s Castle. 

Image Credit: Stephen G. Howard Copyright 2022

But still following COVID space protocols there’s a limit to how many can occupy the combination souvenir store, history displays and the ticket counter. 

So, Jay does the talking about our forgetfulness as he has in other situations when he used to ask for professional courtesy as a fireman to talk his way out of speeding tickets or to explain why he’s driving without a California Driver’s License.

Getting up there in age with a bum knee getting bummer from climbing ladders, he no longer can get away with appeals for firemen favors, but he does have away about him, and we all pass without pay.

We pick up a folding brochure and a white map with black lines showing “Highways & Public Campgrounds” with a squared in “Points of Interest” legend showing the US Forest and Arizona State Parks camp grounds if that was our mission.

But it wasn’t.

Image Credit: Stephen G. Howard Copyright 2022

Emma the Baroness and I both gazed over it quickly enough to see a dark thick black line labeled I-17 meandering from the upper left boarder (with an arrow to Flagstaff) down to the near middle page terminating under the corner of the legend square (with an arrow to Phoenix).

Near the mid range meandering above the legend “Points of Interest”  we saw a thinner, but dark line all squiggly yet paved road (89A) with an arrow pointing west towards Prescott.

Image Credit: Stephen G. Howard Copyright 2022

Since this wasn’t inside South Coast Plaza and we weren’t standing next to the directory map, it took a few moments longer to zero in to “You Are Here” in this case Montezuma Castle National Monument.

“ WTF?” I muttered to myself.  I didn’t know what I expected as we strolled down a cement sidewalk through a clump of trees until they parted revealing the side of a cliff wall.

These are the Mesa Verde 5-story cliff dwellings, only not here in Arizona and not called by the right name.

Don’t take my  word for it, try Wikipedia:

When European-Americans first observed the ruins in the 1860s, by then long-abandoned, they named them for the famous Aztec emperor Montezuma in the mistaken belief that he had been connected to their construction. 

Having no connections to the Aztecs, the Montezuma Castle was given that name due to the fact that the public had this image of the Aztecs creating any archaeological site.

In fact, the dwelling was abandoned more than 40 years before Montezuma was born, and was not a “castle” in the traditional sense, but instead functioned more like a “prehistoric high rise apartment complex”.

Still not knowing where we were exactly, I asked our local European-American couple —Jay and Elle —who hosted us and drove us here, if they had been to Mesa Verde National Park which lies south of Durango on 1-160, where they used to live and we visited twice, once before they moved in when we explored the Balcony House and the Cliff Palace?

Elle flicked a fly that buzzed around her face and said she and Jay had talked about it, but didn’t.

Still not remembering that Mesa Verde National Park is in Colorado, not Arizona, I noted the Montezuma Castle were constructed on the face of the cliff here in the Verde Valley created by the Verde River.  

Image Credit: Stephen G. Howard Copyright 2022

“Mesa Verde” and “Verde Valley”  and “Verde River” have to be connected, right?  I mean look up at the five stories main structure with about 20 rooms built over the course of three centuries.

Oops, I now recall it was the Anasazi people — ancestral Pueblo-ans — that lived for roughly 700 years in Mesa Verde, having migrated from the Four Corners region.

Here in Camp Verde, Arizona, built by the Sinagua people:

A pre-Columbian culture closely related to the Hohokam and other indigenous peoples of the southwestern United States, between approximately AD 1100 and 1425.

Like it was way back then, the Verde River is one of Arizona’s last free-flowing river systems. But, now like the I-17, the water flows to over 2 million people in the greater Phoenix area. 

Mesa Verde, now that was like the Trump Towers compared to Montezuma’s Castle.  

The first time we visited Durango, Colorado we left the Grand Canyon and came to a fork in the road.

Image Credit: Google Maps

East takes us past Mesa Verde National Park, on 160 towards Durango.

Bummer. 

We’re twenty minutes away from the first set of Mesa Verde ruins and the ranger told us they close in an hour. We lost an hour during the time change — something we hadn’t counted on. And, that put us into the park entrance later than we wanted. 

Image Credit: Mesa Verde National Park

That means that the Balcony House and the Cliff Palace tours would be closed. 

Where did we mess up? We plotted our route taking us near Mexican Hat to the 666 and towards Cortez,

I didn’t even consider a time change for Mesa Verde and Durango. 

Image Credit: Stephen G. Howard Copyright 2022

This has been one trip with a lot of driving. All I had thought about is next stop the Mesa Verde and then 45 minute drive to Durango, our outpost for three nights and two days before pressing on to Denver. 

But this time, here now at Montezuma’s Castle in Arizona Jay is doing all the driving.

Turning Montezuma’s Castles brochure over sitting in Jay’s passenger seat I noticed Sedona in the upper right hand corner.  First we’d spend a day in Jerome, and then bid goodbye to our Prescott friends and end our vacation in Red Rock country.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

“5”  Steve Zahn, 51: “New communities and circles intrigue you. You can’t tell from the storefront what this is all about; you have to go in and feel the vibes. You’ll know within the first dozen interactions.” Scorpio

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E39Closing in on Uncle Billy’s Lynx Creek Mining Claim ; S4 E38Billy and Buckey Blow My Brain in Whiskey Row’s Palace; S4 E37Racing a Little Wobbly on Whiskey Row

Related from Season Three, the Paradoxically Normal Year

S3 E40How Stealing Your Sign Led Me to a Nobel Prize; S3 E39Ready for Your Big Leap Forward?; S3 E38Sliding on a Super Slippery Slope to 2nd or 3rd Cousins; S3 E37Tell Me More Lies I Can Believe In

Related from Season Two, the Pandemic Year

S2 E40The Profound Impact of the Pandemic on Nouns; S2 E39The Best Tau for the Pandemic Year, Don’t You Agree?; S2 E38What Should You Do If You Stumble Across Loaded Information?; S2 E37How Deep is the Chasm? What Do We Do?

Related from Season One, the Normal Year

S1 E40Nothing to See Here, Keep Moving On; S1 E39What’s Up with Facebook?; S1 E38Day 38 of My 1-Year Experiment; S1 E37Day 37 of My 1-Year Experiment

Evidence

“5”  Steve Zahn, 51: “New communities and circles intrigue you. You can’t tell from the storefront what this is all about; you have to go in and feel the vibes. You’ll know within the first dozen interactions.” Scorpio

Let’s see now.  We’ve visited Durango, Colorado twice.  The last time when Jay and Elle lived there.  Of course we spent almost two weeks with Jay and Elle on our anniversary vacation in Italy, when they had moved back from Colorado to Mission Viejo, but struggled to keep the documents flowing for closing escrow in time for their current home, here in Prescott.  

So yes, new communities do intrigue me, especially the history. I love to imagine what things were like in the past.  And of course, I wrote the series, The Knowledge Path: Live, Love, Work, Play, Invest and Leave a Legacy which I’m now describing as Volume One all about the “where” — and two of the books drill down into the “how” of finding the best quality of life communities for you in California and in Colorado.

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

You’ve faced a lot of challenges that conditioned your grit. Now you’ll put that knowledge to the test on a wondrous challenge. You will create yourself. Through actions, wishes, exercises, work and reflection you’ll become someone navigating a life you once only dreamed about. Your support system and your family tree will expand.

“4”  Steve Kerr, 54: “As the sign of balance and fairness, you are keenly aware of how the quest for justice often leads to injustice. And yet, you still try to make things right, a mission that will absorb some of your hours today.” Libra

Well, if you scroll down near the bottom, you’ll see how I’m stuck on “accountability” and the shrinking “justice role” so prevalent today.  What my dear friend Jay calls conservatism and the Baroness and I call selfish, shady, corrupt and definitely not good business as one of her sorority sisters described the former president.

“3”  Steve Aoki, 41; Steven Spielberg, 74: “You’re exciting because you entertain risky ideas, not because you always do them — that would make you foolhardy! What you’re cooking up in that playful mind of yours is making you very attractive to someone.” Sagittarius

I’m chalking this up to wish fulfillment.  If you’re like Jay you don’t favor anything that threatens a status quo — taking something away.  Or entertaining ideas like AI or quantum physics or any of the trends and forces influencing the direction and opportunities available to those of us who pull our heads out of the sand.  There, I said it.

“4” Steve Nash, 45: “This role you took on no longer feels like a good fit. Now what? Well, this script you’re going by is not the Ten Commandments. It wasn’t written on stone tablets. You can change it without a chisel.” Aquarius

What we’re talking about here is what I cover in “Volume Two Manuscript”.  How in your work life, if you now realized the misfit and are pursuing a better fit, I’ve got you covered. Of, course this also applies to how a one-year natural experiment turned into the 4th season and dragged me into the middle of it kicking and screaming.  Wink.

“4”  Steve Jobs, (1955 – 2011): “It will be challenging to lead others to your purposes today. The key is to be consistent and repetitive. People will learn and dance to your rhythm, but first you have to start banging that drum.”Pisces

Bang. Bang. Bang.

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

 

S2 E110 — Keys for Reinventing a FUD-Soaked Enterprise

To find out which ideas have made it off the whiteboard, been placed into practice, and are being tested to see what works and what doesn’t.  So teams, what have you been working on, what have you discovered, and how can we help?

“5”  Steve Nash, 45:Your mighty purpose today is to make people smile. Indeed, there may be none mightier, or more challenging, considering the moods of some of the people you’ll come across.”  Aquarius

Hi and welcome to Sunday’s Episode 110 in Season 2 of  “My Pandemic Year Natural Experiment” on this 6th day of September in the fall of 2020.

 

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E109Rebuilding Trust Doesn’t Happen Overnight; S2 E108Why Our Reinvention Efforts Failed (and Yours Will Too); S2 E107Leaving Us Adrift in a Sea of Change

Related from Season One, the Normal Year

S1 E110Love, Longing, Belonging, Connection and Loss; S1 E109Do All Introverts Take the Long Acetylcholine Pathway?; S1 E108After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107How Do You Rate Your Sense of Curiosity?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now turn from our 3-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment. We profiled Part One in the last episode.

Reinvention

27. Knowledge Management — Brand Company  

A Strategy and Brand Consultancy. 

Part Two

Crazy creative Dave and I had mini-case experience at Unisys — how do you build a common culture around a new direction when all employees experience is fear, uncertainty and doubt.  With this major project, sprinkle in a failed “Agenda for Change”.

We described the challenge as an internal branding, marketing and advertising campaign.  Somehow PRERS top management had to rebuild trust and flip the low morale of the now into a new vision of something employees could see, touch or feel.

We had to translate our marketing-speak into something top management could understand and support.  During our presentations Gasper’s major coup came when he described company paradigms as — the most fundamental and all-encompassing expression all employees feel, but can’t necessarily describe.  It’s a classic “We’ll know it when we see it.”  

Gasper somehow convinced our client that a company’s strategic intent (an integrated PRERS) “Vision or mission statements, and core values constitute its paradigm or world view.”  And to build back trust, internal brand development follows three acts.

The first act begins “… as the back story leading to a catalyst point which catapults the character into act two, which is the migration path to the new state.”  

We first described “our Migration Paths to the Future” by highlighting Innovation Teams (Alliance Management, Relationship Management, Operational Excellence, eBusiness, and People Leadership), and how they have been thinking-out-of-the-box about our core competencies and imagining totally new ways of doing business.  

As Gasper told top management, “Here action (and reaction) builds character, brand is strategy in action, and what you will be doing is building belief.”  He told them that their “Unique Organizing Principle” is what we will describe and help them craft an internal interactive communications “brand” or “identity” 

The idea is to discover the core values of the organization (transformation of customer) and to create 4 C’s: “context, content, connections and conversations around deep principles of shared learning, yet still keep it tied to strategic initiatives.”

My role with crazy creative Dave was to catch early successes, circulate stories about first steps into the future, and make them exciting and fun.

It took weeks to earn the necessary approvals.  Then the hard work began. 

What the hell is their organizing principle — their new core foundational story?  How can our marketing and advertising gurus translate it into something completely different, but on a subliminal level feel true and inviting.  Inviting enough for employees to suspend their critical, widespread FUD-dominated thinking and consider their new story?

We struggled and struggled in late night brainstorming sessions to come up with an answer. Until John Googled some company history and their logo — the Rock of Gibraltar. 

What from a distance looks like a huge, barren rock we discovered, is the home of 530 unique species of fauna and flora.  

That’s it.  We can work with that.  530!  

Images flowed.  Sketches on our white board connected to other sketches.  “530 equals overlooked employees — unique PRERS species of talented people.”  Innovation teams need to be nurtured. 

They need to be given a safe place to grow without reprisal.  People not on the teams could contribute to them if:

1) they knew the teams existed,

2) what their missions were, and

3) how to contact and contribute.

“New ideas = seeds! Maybe there’s a horticulture theme for innovation teams.”  

Timing is everything. 

We required three things to be in place for the launch.  The first was a distribution of white with green package of seeds to every employee.  That was followed by a glossy 530 journal telling more of the new core foundational story.  But, PRERS delayed its distribution.  

During the delay our 530 website, initially banned by their IT department, launched on our servers.  Waiting and waiting for formerly FUD soaked employees to arrive. 

Our strategic intention was about to be activated:

    • IdeaVirus approach: in fits and starts they cross-fertilize and nurture radical new ideas in “small learning experiments”. 
    • To propagate micro-communities around their discoveries, spawn new opportunities, and to infect us with a renewed sense of passion.  
    • And it is “for the rest of us.” To question. To volunteer.  To add to the understanding.    
    • “To find out which ideas have made it off the whiteboard, been placed into practice, and are being tested to see what works and what doesn’t.”  
    • “So teams, what have you been working on, what have you discovered, and how can we help?”

Evidence

“3”  Steve Zahn, 51:Sometimes you treat everyone the same, and other times it feels right to be more flexible, taking your lead from the needs of those around you. You’ll be somewhere in the middle today, consistent but ready to adjust.” Scorpio

I hear you.  I used to take people at face value, except for all of the degree of decisiveness that has permeated almost everything.  Why must everything be so politicalized?

Random ones that make me want change my sign.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Here you are, unready and in a position to choose. You don’t even have enough data to make an educated guess, although, in a strange way, you’re at an advantage with this, forced to rely only on your gut.”  Taurus

Intuition and instincts.  For some people choices made on them alone only bring more poor choices.  For others educated guesses work.  For everyone, we’re hardly ever ready for a lot of what life throws at us, like this pandemic for instance.

“3”  Steve Smith, 30: “The early days of every relationship and endeavor lay the groundwork for what happens later, which is why it’s so important to reveal some basic truths and establish key expectations on day one.” Gemini

Maybe if I combine yours with coach Kerr’s it will add up to more relevancy. But, aren’t these conflicting TauBits of Wisdom?

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: All it takes is a few inquiries, and suddenly, you’re off in a fascinating direction. Go on and get involved, as new influences will spark favorable changes in your day to day.” Leo

So this one seems less suited for me today, and more suited when I was working on the Conclusions chapter in the Tau of Steves Report chronicling my Natural Experiment.

“5”  Steve Greene, 34; Steve Guttenberg, 61:When you give attention, you are giving your life force, which will be spent no matter what, though some ways are more of an investment, and others are just waste.” Virgo

Life force. I like it.  Now the key seems to me as an introvert how to differentiate between energy and directing towards an investment.  Hmm …

“3”  Steve Kerr, 54:In the beginning of a relationship, you’re mainly trying things. You might not see it that way, because the process of getting to know someone is so intuitive. Just know that if it’s not working, you can pivot and try something else.” Libra

I’m not in the beginning of a relationship, pandemic or no, so feel free to steal this one if your intuition says to.

“4”  Steve Aoki, 41: There’s an art to self-discipline. Knowing how far to push yourself is key. If you drive yourself too hard or place too many restrictions on yourself, you’ll rebel. To rebel against yourself is far worse than rebelling against others.” Sagittarius

I agree.  The art of self-discipline organizes moments in which I let the “flow” of writing happen.  But, I also mindful of when the flow begins to trickle and that’s when I force myself to stop and take up another task. 

“4”  Steve Harvey, 62:Just as a story without conflict is barely a story, a day without an obstacle would hardly be worth remembering. At least today’s problem will have you laughing a little.”  Capricorn

This ongoing pandemic obstacle doesn’t leave much room for laughter.  But laughing does ease the feeling of dread.

“5”  Steve Nash, 45:Your mighty purpose today is to make people smile. Indeed, there may be none mightier, or more challenging, considering the moods of some of the people you’ll come across.”  Aquarius

This 530 branding effort hinges on offering a quirky mood-shifting trial for knowledge sharing to work.  Humor couldn’t hurt.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4990 to 5060.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E109 — Rebuilding Trust Doesn’t Happen Overnight

Tomorrow they drop a bomb on the organization — the closing of 6 regional offices and the recombination of the key personnel into one location in Phoenix (over a two year period). They spent a lot of energy on crafting the announcement, but none on what they would do as follow-on actions to manage the shock.

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: Sometimes, it’s as though you can read minds and tell the future. But right now, it’s better just to ask people what they are thinking and to respect the future as a question mark.” Leo

Hi and welcome to Saturday’s Episode 109 in Season 2 of  “My Pandemic Year Natural Experiment” on this 5th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E108Why Our Reinvention Efforts Failed (and Yours Will Too); S2 E107Leaving Us Adrift in a Sea of Change;  S2 E106How We Brainwashed Curmudgeons

Related from Season One, the Normal Year

S1 E109Do All Introverts Take the Long Acetylcholine Pathway?; S1 E108After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now turn from our 3-part Reinvention mini-case operating from within a technology company,  Part One,  Part Two and Part Three to a different industry with similar needs, but from a consulting assignment.

Reinvention

27. Knowledge Management — Brand Company  

A Strategy and Brand Consultancy. 

Part One

At Think!City a boutique consulting firm we crashed our models together — learning and development, knowledge creation, media production, internet communities, strategy, advertising and marketing. 

We worked together in a highly creative environment within a corrugated metal building designed by a local architecture firm in Laguna Beach, on a curve in Laguna Canyon Road. 

I fell headlong into sharing new knowledge that springs out of new innovations.

We pioneered a way of capturing the essence of a brand on digital video, searched through audio tracks for the touch points and reused portions of the interviews for orienting new coders hired at accelerated rates. 

From our studio we continued internal and external branding with clients ranging from startups to Fortune 100.

This is about our work with a Fortune 100 Mature Real Estate and Relocation Services, similar to the financial case already described.

After conducting knowledge labs for two disruptively innovative fast companies, the opportunity presented itself to apply what we learned to a mature, bureaucratic company responding to the internet threat.

Their greatest challenge was to convince survivors and potential survivors to stick around as the East Coast headquarters called the restructuring shots.  Their situational challenges mirrored those of the Engineering and Construction company in decline — history of miscommunications, changes in top management, merger of two different operating units, a move to Phoenix and the closing of regional offices. 

I received an update from Gasper about our potential engagement. 

Steve,  I was unable to connect with Bob in New York (about our Start Up consulting project there). He was shuttling around two candidates who were being interviewed: a potential VP of Product Marketing and the new VP of Marketing. I will connect with him tomorrow.  Meanwhile, I have a meeting with Steve of Prudential at noon tomorrow to further explore the relationship — get enough information to propose something. 

He has gaps in his organizational development plans. He is running an “agenda for change” and wonders why it is scaring the shit out of everyone. Tomorrow they drop a bomb on the organization — the closing of 6 regional offices and the recombination of the key personnel into one location in Phoenix (over at two year period)

They spent a lot of energy on crafting the announcement, but none on what they would do as follow-on actions to manage the shock. 

Gasper

From the outside it was obvious that in the real world, in their industry, no one was framing their actions by asking:

How would a great company handle this major transition, so in before, during, and after the move it is easy to attract, retain, and develop key talent?  

    • Requires talent transition team of key influencers from day one with this charter, and an open invitation for employees at large to contact, question rigorously, and contribute ideas.  
    • Self-selection out and in.  
    • Manage unintended consequences.

PRERS divisions never really formed a common identity – their cultures so different.  One culture lost their beloved leader as a result of the restructuring.  

The surviving CEO attempted to reengineer a solution, but it never took.  He had a vision of what a wired future would look like and attempted to lay the foundation for closing the gap between their current dysfunctional culture and the desired state by launching an agenda for change. 

However, without any real leadership, 5 teams set out to identify core competencies and to make recommendations about how to close the gaps.  

    • All five teams eventually reported their findings, but nothing substantial happened as a result.  
    • Except, the top 2 executives left the company.  
    • The chairman and vice chairman inherited the baggage. 

Fear Uncertainty and Doubt

It began with what was supposed to be a 2 year advance announcement to give everyone affected plenty of time to consider their options — move, retire or stay and look for another job in Orange County.

That was the intended message. 

    • But we found out “the suits” got a hold of it (lawyers) on the East Coast, and rewrote the bulk of the announcement to protect the corporation from any liability. 
    • What was communicated was loaded with buzzwords and phrases like consolidation, without any details.  So the only real message received triggered negative implications. And watercolor estimates about when will the other shoe drop?  
    • After several of their false starts, we proposed a campaign of communications releases in a variety of formats to help reshape the culture, to support the transition to a new desired state, and to support thinking and acting more innovatively. 

We Started Immediately 

Crazy creative Dave with his digital video gear and I drove to San Diego to meet with volunteers from the other division who were attending their regional meeting — which included, by the way, an afternoon check in session in which employees could talk about any and all issues they’re challenged with by working remotely.

Since one half of the organization had already successfully navigated the transformation from working out of an office to working out of a home office, cut off from former social ties, we interviewed a dozen “experts” who had been there and done that.  

And they were eager to advise those about to confront what they had to years earlier:

    • One woman remembered how she felt others working in the office would assume she was loafing at home.  So she put in longer and longer hours in her home office at her computer, until she burned herself out.  No one felt she was slacking off.
    • One analyst told us that he wanted to make the FedEx guy his new best friend.  Everyday he’d deliver packages and pick up packages for work, but declined a cup of coffee and a danish each time.
    • One vice president told us on camera how he was in shock when word came out that he wouldn’t have a luxurious office with all the other senior executives.  “I mean here I pushed and pushed and climbed up each rung of the ladder, and then what?  They want me to work at my new townhome’s kitchen table?”
    • Others told us how they had to mimic their office routines.  In the morning after coffee and a light breakfast, for example, some would walk, or jog, or work out at the gym before returning home.  Then they’d shower, change clothes, and commute from their second floor to their first floor office and close the door.
    • Mothers told us they established the same routine basically, but still had to monitor what was going on with their kids in another room, even when grandma helped babysit.
    • Some said they carried the office routine to extremes by locking their office door in the evening.  As a reminder to them, that work was over and even if the computer pinged or the office phone rang they weren’t falling for it.  That took extreme effort to avoid the temptation to return.  But, they learned how to manage customers and bosses about their hours.

Those digital video interviews spawned two newsletters full of tips and tricks, video tapes for review in meetings of those eventually moving to Phoenix, and set in motion a series of on-camera appearances by the chairman and vice-chairman which helped them formulate their new leadership messages.  

We (they) had a long way to go, building trust doesn’t happen overnight. 

Evidence

Random ones that make me want change my sign.

“3”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Today, you’ll learn how badly you want something. Either you won’t get it and you’ll use that loss as a gauge, or you will get it, and your subsequent satisfaction will teach all.”  Taurus

One can only hope, right?

“5” Steve Howey, 42:Bad moods are caused not by what happens, but by two culprits: negative thoughts and distorted thoughts. Everything that occurs is an opportunity to practice your interpretive skills.”Cancer

Not necessarily for today, but Part One, boiled down to countering how poorly the East Coast description of what was about to occur over the next 24 months triggered.

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: Sometimes, it’s as though you can read minds and tell the future. But right now, it’s better just to ask people what they are thinking and to respect the future as a question mark.” Leo

Not necessarily for today, but when Crazy creative Dave and videoed the San Diego survivors of forced remote work we learned more tips and tricks and advice than what we could have created to share with the other division.  Plus, real people, sincere people shared secrets that worked for them.

“3”  Steve Greene, 34; Steve Guttenberg, 61:As you relate to family, help friends, get after work projects and do more, you’ll notice that everything you take on is a little easier than it was only a month ago. You’re just better.” Virgo

As far as the Pandemic goes, sure we’ve figured out our routines so we don’t catch the virus.  As far as this passion project goes, yeah, but, Duh!

“3”  Steve Kerr, 54:Though you feel emotionally bound to the people and projects you care about, it will benefit you to ask this thought exercise: What if your only real duty is to your own sense of adventure?” Libra

Probably sound advice, but today I’ve got more than enough things to think about!

“5”  Steve Aoki, 41: There’s a new goal to strive for, but you’ll accomplish it with the same approach that’s worked for you in the past. You’ll start with a sketch — an outline of a general vision — and then fill in the blanks.” Sagittarius

So, I have this pandemic to thank?  It’s given me time to sketch out and fill in this work-in-progress at least.

“4”  Steve Nash, 45:There are many situations that are helped by black-or-white thinking, for instance, when you have to assess quickly, act decisively, commit deeply. But for most things, allow for as full a range of color as you can.”  Aquarius

Am I wrong or as a nation don’t we have this inverted?  The black and white thinking which should be objective, is really what passes for red and blue polarized extremes.

“4”  Steve Jobs, (1955 – 2011): You might not like the information that comes your way initially, but it will be good to know, as it will deepen your understanding of the scene you’re in, thus giving you more power in it.” Pisces

Information is one thing, misinformation — not mistaken, but politically motivated is another entirely.  Why do we as a country have to politicize everything?  Dealing with this pandemic is more than enough, right?

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S2 E108 — Why Our Reinvention Efforts Failed (and Yours Will Too)

What took five years to build fell apart in six months, because we neglected the most important lesson — building a capacity inside your company to continually repeat your reinvention, revitalization and renewal processes.

“5”  Steve Harvey, 62:When you are sensitive to what drains you and what gives you energy, decisions become easy. You’ll do only what fills you up or what is so important that it’s worth being drained over.” Capricorn

Hi and welcome to Friday’s Episode 108 in Season 2 of  “My Pandemic Year Natural Experiment” on this 4th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E107Leaving Us Adrift in a Sea of Change;  S2 E106How We Brainwashed Curmudgeons; S2 E105When Cosmic Leads to Decline, Pair Extremes Intentionally

Related from Season One, the Normal Year

S1 E108After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105Will Fortune Smile on Us Later in the Evening?;

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.  In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now we add to both Part One and Part Two with the third Reinvention installment, a behind-the-scenes at nurturing Intrapreneurial Projects.

Reinvention Part Three

23.  Organizational Development – Technology

Raul joined my team, having transferred from our Texas plant for an IT opportunity which was for the night shift — not what he was told before he moved his family. 

I put together a 5-year plan that called for all of us to become internal consultants instead of performing stand-up training only. Our Organization Development (OD) team became 14, with a budget that went from $60K to $600K thanks to Raul’s efforts.

Cross-Training for Factory of the Future

To satisfy Ed’s Factory of the Future vision, focused product lines required technology (BAMCS) and soft skills training.  We didn’t have the face-to-face facilities available, so ironically I met with the survivors from the declining engineering and construction firm I previously worked for and negotiated leases for our curriculum, but directed by Raul.

Raul successfully applied to the State of California for re-training funds earmarked to prevention layoffs and up-skilling disruptions required for the Factory of the Future transformation.  

We were successful in expanding the initial BAMCS contract to Engineering and Software, for a total of $1.4 million.  So that the World Class cultural change included more than manufacturing: 

    • My team and external brain trust members addressed the accelerating change in high tech environment during merger, restructuring and revitalization. 
    • How to manage careers in a rapidly changing environment, when jobs that exist today hadn’t been even thought of by the formal system two years earlier. 
    • When project  development teams  had to deliver new products in ever increasingly shorter time frames and be able to anticipate the probability of a surprise breakthrough technology development from a competitor and how to respond to it almost routinely.  

From CareerSmarts to Intrapreneurial Start Ups

And what to do with project team members which would hit the wall and disband.

We launched a CareerSmarts program  for individual knowledge workers. It changed the paradigm of getting ahead in the corporate world, through loyalty, seniority, and job security in fixed career paths — to creating your own job by proposing an intrapreneurially opportunity. 

    • By figuring out what the corporation’s customers would value in the future (over the next 3 to 5 years), 
    • Asking how I would have to prepare to match my expertise and passions to their changing expectations, 
    • Identifying what new or improved product or service this would translate into, and
    • Who I would have to persuade in the organization to begin to address it.

Reinventing, Reevaluating Core Competencies and Technology 

The Strategic Safari program focused on the need created for disbanding project teams and emerging leaders to reinvent themselves in a new intrapreneurial direction.  We helped them work through:

    • How to reevaluate their core competencies and technology packages, 
    • How to gauge new product directions, 
    • How to win support and resources for their new initiatives and 
    • Where to get advice,  gain access and needed missing talents in our emerging informal network.  
    • How are you qualified to serve the customer segment that you  have identified?

Disbanding Projects, Core Competencies, New Technologies

My OD core design group included specialists in video, software, educational television, advertising, and telecommunications. The “Transition Tank” prototype had a front end creative adventure, but ultimately was conducted back in work.  Transfer of training was a major design concern. It took twice as long to prototype it, but we did and it was powerful.  

Taking a risk before the prototype was ready, I was asked to address our corporation’s user group.  I described how we were working towards “Taking the Risk out of Implementing New Technologies”.  

Then, after my team earned “Company of the Year” award, I addressed the National Conference for Training and Development, but with a twist.  I mimicked how we used sailboats, the ocean, video, music and other tools successfully to create a breakthrough environment in the presentation itself.

All Good Things Come to an End

But, when, Ed, our senior executive sponsor couldn’t resist the temptations headhunters persistently dangled in front of him, it was over abruptly.  

What took five years to institutionalize fell apart in six months, because we neglected the most important lesson — building a capacity inside your company to continually repeat your reinvention, revitalization and renewal processes. 

It was like we snapped back to a more traditional Mature organization. Single-loop learning occurs as organizations compare their performance to a set of pre-established standards and try to make appropriate adjustments.

Double-loop learning, on the other hand, requires periodic reassessments of the established standards themselves to ensure that they remain relevant. 

Lessons we wished we had learned

The central processes of an organization includes learning, making decisions, and managing relationships with the environment. Each of these is influenced by the leadership, cultural, and structural factors.

Buffering Against Uncertainty:  Momentum, Intertia, Inflexibility

Organizations have a tendency to buffer themselves from their markets in order to operate in as smooth and trouble-free a way as possible. 

They look for customers who value price or quality and steer clear of those who want state-of-the-art equipment. 

We advocated for taking the opposite tack under our executive sponsor. But, our division fell victim having to cope with external uncertainty and inertia in the division.

Second, and more importantly, buffering reduces the occasions for organizational learning and adaptation. So organizations become closed systems that roll forward but rarely change course.

Knowledge Work:  Continuous Learning,  Local Innovation

Reinvention requires a good deal of formal education and the ability to acquire and to apply theoretical and analytical knowledge. To succeed at it:

    • Require a different approach to work and
    • A different mind-set 
    • With a habit of continuous learning and 
    • A belief that Innovation is everywhere; the problem is learning from it  

 Few companies know how to learn from local innovation which goes on at every level of a company when “employees confront problems, deal with unforeseen contingencies, or work their way around breakdowns in normal procedures.”  

Few companies know how to capitalize on local innovation to improve their overall effectiveness.  The benefit of capturing local innovation by studying the innovation at the front lines and developing technologies is to turn being a large company into an advantage rather than a bureaucratic traffic jam.

Evidence

“4”  Steve Zahn, 51:People use problems as ways to connect with others. Even so, be mindful of what you want to get involved in, as things will not be as simple to solve as they first appear.” Scorpio

It took five years, but I wouldn’t have changed anything except for the loss of our executive sponsor.

Random ones that make me want change my sign.

“3”  Steve Howey, 42:You’re afraid to commit, and that’s because you don’t know when the commitment is over. Put a button on it. When you give it a timeframe, especially a short one, fear is allayed and talent rises up.” Cancer

Not knowing when the commitment is over seems more relevant to this pandemic more than anything else.

“4”  Steve Aoki, 41: There’s a ticker tape running through your head. Sometimes, you stop reading it. Possibly, thoughts get so repetitive you tune them out. More likely, they run too fast and better cognition requires slowing down.” Sagittarius

Speed kills, right! The same goes for our internal dialogues.  

“5”  Steve Harvey, 62:When you are sensitive to what drains you and what gives you energy, decisions become easy. You’ll do only what fills you up or what is so important that it’s worth being drained over.” Capricorn

Boy, is this ever not going to be the case?  Or, is this the lot of an introvert?

“5” Steve Nash, 45:You want the best for yourself and your loved ones. Bigger is not always better though. Today, it will be the smaller investments that have the best ratio of value to effort.” Aquarius 

At this reinvention part of my career, the risk was very high.  And, no matter what I had to sock my 401K contributions away for some future time.  And, now I’m glad I did.

“4”  Steve Jobs, (1955 – 2011): Suffering is usually linked to a distortion of thought. Eliminate the distortion and what’s left will be a manageable problem that is far less painful with which to cope.” Pisces

At he end of the day … is when my thought are most distorted.  So, much so that I need to turn off all my devices and exit my office.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

S3 E50 — Swinging with Systematic-Professionals, Sorta

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Hi and welcome to Saturday’s Episode 50 in Season 3 of  My Paradoxically Normal Year” on this 22nd day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E49 Stealing Your Sign Without Doing the Time; S3 E48 Is That an Ace Up Your Sleeve or Are You Just Glad to See Me?; S3 E47 Why’s and How’s of the Genius Art of Procrastination

Related from Season Two, The Pandemic Year

S2 E505 Fundamental Uncertainties; S2 E49Navigating Waves of Disruption When You’ve Lost Your Bearings; S2 E48Tracking Millennials from One Resort to Another; S2 E4727 Adventure Regions for Your Remote-Working Bucket List

Related from Season One, The Normal Year

S1 E50The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine; S1 E48Holiday TauBit Trumps Funk; S1 E47Day 47 of My 1-Year Experiment

I initially introduced this story as: 

17. Graduate Assistant Internship 

Working for the State of California half time and professional services startup in the afternoons, as my first job in the field of psychology, and first mentioned in the beginning of “Volume Two Manuscript — WorkFit,” a work-in-progress.

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.   

I wasn’t buying it.  

My sweet deal blew up.  

I’d been living the dream nestled in a small bungalow on Fernleaf in Corona del Mar on the western side of Pacific Coast Highway.  I hiked on a walkway over Bayside Drive, what for what may be 3 or 4 blocks to the bluffs overlooking the mouth to Newport Harbor and the small beach at Pirates Cove.  

If I walked the same distance, but east of my rental, I spooked ground squirrels and those owls who burrow in the ground through and open field to the office in Newport Center.  

Two things saved me.  

    • I could still hang on to my internship at the state hospital at the beginning of my psychology career and I met the love of my life, Emma the Baroness. At the hospital he supervised be in one program full of developmentally delayed clients and Les in another.   
    • As a business model was a doctor-knows-all in a pecking order of nurses and administrative staff. I was shocked with his out of the blue comment and his prescience when he told me I wouldn’t stay married long. I chalked up to his wisdom as a clinician, until looking back I wondered if he had recruited me for something else entirely.

In their private life, Sig and Mary swung if that is how you say swingers in the past tense.  

That fact only slowly emerged as celebrity-like friends of theirs visited our Institute office near the athletic club and the shopping destination overlooking Corona del Mar hidden in swaying palm trees and Balboa Island and Peninsula off in the distance, but still at the edge of the Pacific Ocean.  

Sig needed money to keep the Institute’s doors open.  

He put the touch on several of their swinging friends from Beverly Hills and others who streamed through our suite of offices to sample our bio-feedback services.  

The background story I eventually heard was Sig fled New York, left his wife, son and a psychology practice with Mary, his girlfriend,  and settled a mile or two just outside the border of Huntington Beach. 

Sig envisioned a business model similar to a franchise of bio-feedback centers in Southern California.  

We couldn’t find clients, let alone celebrity investors or potential franchisers.  But, the challenge opened my eyes to corporate medical and wellness centers in large organizations and eventually to several career changes.

So what happened to Sig?  

Did he fake his death to throw off his creditors?  I never found out and it wasn’t until later that I understood organizations and organization types that I see we were Systematic-Professionals.

We Systematic-Professionals come in four flavors — talent brands of experts who love their profession and their local location. In general we are known for methods and metrics. 

    • We prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.
    • We find occupational homes in university research centers, professional practices, academic institutions and in standards-setting associations. 
    • Our identity is tied to their profession.

Systematic-Professionals by the very nature of their work make the best candidates for developing a Mobile KnowCo that allows them to live and work anywhere in the world. 

Which made it easy for Sig to leave his practice in New York, affiliate with a state hospital in Orange County, and launch BMI.

But, many stay in one place –- in or around university towns or urban and suburban centers where they find clients for their services.

Which led to “Knowledge Banking” many years later, when I looked around and asked, “Should I stay or should I go?”

Random ones that make me want change my sign.

Ha!  Too bad this wasn’t Sig’s birthday, right.  Maybe we could travel back in time and find his investors to fund BMI.  And, this ain’t my birthday, but the lessons I learned and took note of paid dividends for me over my career trajectories.

Today’s Holiday Birthday:

A rebellious spirit pervades. The rules you break will liberate you. You’ll attract investors. The money helps you get a project off the ground, but there’s even more value in the time and lessons you gain. To repeat this success will bring you exponentially more, so take careful notes, pay attention and be methodical.

“5”  Steve McQueen (1930 – 1980): Success in one area of life won’t automatically bring success in other areas, but certain basic principles will apply universally. The work is best chunked down into small steps and mastered in order.” Aries

Yup, Steve chunking is good.  I used to call it knowledge chunking, breaking down lessons learned into knowledge nuggets so you could apply them in a variety of settings.

“4”  Steve Smith, 30, Stevie Nicks, 72: “There’s a time to keep score, and a time to indulge and share without worrying the least bit about who gave what. Scorekeeping turns giving and receiving into a job or a game instead of a spiritual act or a pure pleasure.” Gemini

Thanks Smithy and Stevie.  This reminds me of research I stumbled upon in my behavior modification days.  If you rewarded kids who truly enjoyed math with stars and tokens they grew to hate math.  I’m not sure about the spiritual corollary, but I’ll take it.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Wow, Steve.  Not only did my physical therapist know who you were and shared your sign, but your Holiday Tau proves meaningful to me today.  I’m writing up my report about Phase 1, including the expansion of the 1-year natural experimental format into our pandemic year somewhat reluctantly, while I figure out Phase 2 in which I solicit TauBits from real Steves.  I’m thinking through my strategy attempting to gauge how much time and effort it will require, versus my return-on-investment.

“4”  Steve Harvey, 62: “While you’d rather go into a game with a strategy, those require time you won’t have today. So, the best strategy will be to stay on high alert for clues and trust your instincts.  Capricorn

Since when Steve are you in collusion with Aoki?  Here’s my takeaway when I combine both of your Holiday Taus — keep an evolving scenario in the background, but start with small steps so I can iterate without reinventing the wheel and essentially starting over.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S3 E49 — Stealing Your Sign Without Doing the Time

Consider this 30-day summary a pawn ticket to sketchy things I’ve learned from stealing your sign without doing the time. I feel so guilty about it that I’m willing to sell it back to you.

“5”  Steve Jobs, (1955 – 2011): “As for mental arguments that only you can hear, they do serve a purpose. You’ll work out the pros and cons of a decision before you ever take the risk. Contain your deliberations inside a time frame though, or they’ll steal your day.” Pisces

Hi and welcome to Friday’s Episode 49 in Season 3 of  My Paradoxically Normal Year” on this 21st day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E46 Twisting Meaning to Fit Is Still a Misdemeanor in My Book; S3 E45 Tacit Heuristics Blinding Fast-Track Teams; S3 E44Make It Rhyme To Work Each Time

Related from Season Two, The Pandemic Year

S2 E4727 Adventure Regions for Your Remote-Working Bucket List; S2 E46Whimsy Passion Project or Epic Novel of Adventure?; S2 E45Wildcard What Ifs and Doobie Bros Bias; S2 E44Celebrating Emma the Baroness Tribal Quarantine Style

Related from Season One, The Normal Year

S1 E47Day 47 of My 1-Year Experiment; S1 E46Day 46 of My 1-Year Experiment; S1 E45Day 45 of My 1-Year Experiment; S1 E44Google Me Some Chopped Liver

Context

And, true to my word I checked on behalf of my physical therapist the Holiday Tau for Zahnny, the Fonz, Emma the Baroness and me, but they under shined all the rest of the Steves.  Especially, Steve Aoki’s again.

So what did I uncover in Why I Stole Your Sign and the Mysteries of Your Life?

A major coincidence at a time when I’d been noodling story ideas for my next manuscript.  I have the Holiday Tau for Steve Howey to thank for it.

“5”  Steve Howey, 42:If you could go back in time and warn your younger self, what warning would you issue? What diversion would you suggest?” Cancer

Have you thought about how you’d advise your younger self? 

I did.

My leap of faith into this 1-year project forced me to figure out some things on the fly.  

On some days I felt foolish.  I never stated my “hypothesis” that I was testing in this year long natural experiment.  Don’t you have to collect data and measure something?

Yesterday I wrote about how ‘disappointed’ I felt when we missed out again on the Holiday Tau. 

But, I’m thinking about stealing 6 or 7 or more TauBits that could apply to me and ranking them in a range of value from ‘1’ (hardly worth the mention) to ‘5’ illustrating off-the-charts relevance. 

Is that diluting the value of this experiment? 

Is it too early to draw conclusions about the ideal number I track?  If it isn’t, maybe I could pay attention to just four or five Holiday Tau.

On day 22 I felt I couldn’t catch a break and felt depressed.  But, on the following day my passion, inspiration and motivation returned.  Am I bi-polar?

Yes, I don’t really need to steal anyone else’s Holiday Tau when I’ve received one of the highest TauBits already today.  And yes, I was complaining that too many TauBits might be too much to absorb.  But check these out.  This might be the single best day in the “Tau of Steves” history as we know it — well, so far during this one-year experiment. 

Evidence

Random ones that make me want change my sign.

Can I stipulate for the 100th time that it’s not my birthday?  Sure I’ve seen life from both sides now and prefer the above ground side, but I can’t steal this one in good faith.  Wait it will help me move up financially? 

Today’s Holiday Birthday:

All you’ve overcome has made you strong — and also funny! Humor comes from the flexibility of perspective you earned seeing different sides and extremes of life. A project will put your talents to good use, and you’ll be enthusiastically endorsed, too, helping you to move up professionally and financially.

“5”  Steve Jobs, (1955 – 2011): “As for mental arguments that only you can hear, they do serve a purpose. You’ll work out the pros and cons of a decision before you ever take the risk. Contain your deliberations inside a time frame though, or they’ll steal your day.” Pisces

Hey Jobs, where was your Holiday Tau when I needed it? Whose side are you on anyway? Above or below?  I don’t know why, but my dad used to tell a construction story.  During the early stage walk through of the custom house the contractor would pause at where the new windows would allow sunlight in from the early mornings and yell, “Green side up.”  Then while pointing to blue prints in what would be the living room, he’d look outside and yell, “Green side up.”  This went on room by room until my dad and mom wanted to know what that was all about.  “Oh that?  Sorry, but I have to stay on top of everything and I just hired some sub-contractors who are laying sod for the first time.”

“4”  Steve Carell, 57; Steve Martin, 74; Steve Wozniak, 69: “You’ll strengthen your mind/body/spirit connection, and it all happens with physical exertion. Every time you work on your body, it will become increasingly receptive to the command of your mind and the intuition of your spirit.” Leo

When I received the results from my MRI my orthopedic physician told me my injury hadn’t torn any ligaments, but I suffered a sprained left knee and a bone bruise.  I told him I felt my physical therapy progress had regressed, and just had to get out and walk.  Down at the Little League field I hobbled down memory lane taking in the “Under 3 feet” T-Ball game — if you can call it that — and my neighbor’s first inning.  

“4” Steve Kerr, 54: “Why would anyone willingly offer up their work for scrutiny? To improve, of course. Only the courageous and the serious will proactively take this option, and you are definitely in that group. You want to be the best.” Libra

I can feel your pain Coach Kerr, having lost your Play-In game to the Lakers.  And just as quickly you were In-N-Out.  Which suggested I follow your Holiday Tau and drive through to pick up two hamburgers with grilled onions and two fries for Emma the Baroness and me.

“4”  Steve Aoki, 41: “The line between sharing and oversharing is liable to be ignored, blurred or completely crossed. Most people won’t mind knowing a little more than they need to.” Sagittarius

Obviously your Holiday Tau shared with my physical therapist is on a need to know basis.  Haha just kidding.  

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life  

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

S4 E38 — Billy and Buckey Blow My Brain in Whiskey Row’s Palace

He was a sheriff, newspaper editor, miner, politician,Georgist, gambler and lawyer, mainly in Arizona. His nickname came from his tendency to “buck the tiger” (play contrary to the odds) at faro or other card games. He later became a captain in Theodore Roosevelt’s Rough Riders, and died in battle.

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Knowledge ATMs 

A peak behind the scenes of self-publishing, crowdfunding, and working for yourself

Table of Contents

Hi and welcome to Thursday’s 38th Episode in Season 4 of  Our Disruptively Resilient Year” on this 12th day of May in the spring of 2022.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll

    • @KnowLabs suite of 36 digital magazines, according to my analytics, grew from 12880 this week to 12943 organically grown followers.
    • Orange County Beach Towns 220 viewers stopped by the week before.

Foresight

Quality-of-Life

Context

As we strolled around, waiting for the cycling race to slow down so we could safely cross Whiskey Row without altering the race results, I wondered who that statue represented — somebody like Wyatt Earp? 

Image Credit: https://www.visitarizona.com/

It would makes sense, because Prescott tourism definitely played up the Old West Themes.

“No,” Jay said as we entered the dark wood old west bordello and saloon-themed restaurant “he’s a Rough Rider named Buckey somebody who was a mayor.“ 

Turns out a little later on Wikipedia I discovered  Bucky O’Neill was a man of his time like Wyatt Earp — a Permanently Temporary.

He was a sheriff, newspaper editor, miner, politician, Geologist, gambler and lawyer, mainly in Arizona. His nickname came from his tendency to “buck the tiger” (play contrary to the odds) at faro or other card games. He later became a captain in Theodore Roosevelt’s Rough Riders, and died in battle.

But, a Georgist, WTF? Not a typo? I never heard of that and it can’t be a version of his name like Esquire, right? 

Single tax movement, is an economic ideology holding that, although people should own the value they produce themselves, the economic rent derived from land—including from all natural resources, the commons, and urban locations—should belong equally to all members of society.

He believed in what today’s Representative to Congress from his district, Paul Gosar, would openly consider as socialism.

But, I couldn’t contain myself once my eyes grew accustomed to the dark interior having passed the famous western bar — brown wood walls with dark wood trim — and pictures and paintings and drawing on every wall. I browsed one wall after another.

After we ordered some appetizers to share and I took pull on a long neck bottle of Corona I excused myself to visit more history on both sides of the hallway to the lavatory.  Once in the head standing at the urinal I couldn’t help but laugh.  

Image Credit: WikiCommons

Not everyone remembers William Boyd aka Hopalong Cassidy a stable of cowboy westerns filmed around WWII and later shown on television in the ‘50s, but there he was with his white hair in black hat and black shirt and pants looking down at me in what seemed like a 4-foot poster astride his trademark white horse.

“Anybody remember the name of Hopalong Cassidy’s horse,” I teased Jay, Elle and Emma.  Jay had it on the tip of his tongue.  I then said, “Champion and I’m pretty sure I peed on his feet.”  They laughed and Jay announced he wanted to see for himself. 

Anyone driving towards Mammoth Mountain for a ski holiday slows down to 35 mph while passing through three small towns before accelerating back to 70 on Hwy 395.  

Is it Independence?  Or Lone Pine? I should look it up, right?

Image Credit: Stephen G. Howard Copyright 2022

Each time we pass we tell ourselves we should stop one time and explore the museum dedicated to all those western movies filmed in the Alabama Hills, including those staring William Boyd.

As Betsy, our dyed blonde server sauntered over in her corseted costume with a knife in a sheath fastened over the small of her back, you know like you’d expect for sex workers here at the faux brothel upstairs, I noticed a little history on the menu.

The Palace is the oldest frontier saloon in Arizona, and the most well-known and historic restaurant and bar in the state.  Past patrons include Wyatt Earp, Virgil Earp, Doc Holliday and Big Nose Kate. Virgil was Prescott’s Town Constable.  Originally built in 1877, The Palace was destroyed in the Whiskey Row fire in 1900.  Patrons moved the bar and lower back bar across the street and drank and watched Whiskey Row burn to the ground.  It was rebuilt in 1901.  Today, The Palace maintains its history, grandeur and old west atmosphere, is a favorite for locals, and attracts visitors from all over the world.

Image Credit: Stephen G. Howard Copyright 2022

Sitting at our round wood table I glanced at the wall almost directly behind Jay’s shoulder.  A glass display of mining tools used back in the day caught my eye. 

But immediately to the left of the display I saw a small brown framed black and white picture with a brass black below the photo, 

 

“Yavapai County, Burro Man Circa 1890s.”

Two seemingly unrelated factoids tumbled in my mind and came together like a conspiracy theory.  

Could it be?

In the photo a gold seeker in a broad-brimmed hat kneels next to a small makeshift wooden sifting structure.  To his right you can see two pails and a home made scooper — a short wooden handle attached somehow to a metal can.

I vaguely recall pieces of a family story about someone my father’s aunts wrote about in a newsletter which told the story of our extended family ancestors.

Image Credit: WikiCommons

And something I discovered about O’Neill.

O’Neill arrived in Prescott in the spring of 1882. There he rapidly progressed in his journalistic career. Starting as a court reporter, he soon founded his own newspaper, Hoof and Horn, a paper for the livestock industry. He became the editor of the Arizona Miner weekly newspaper in 1884 to February 1885.

That’s it.  Uncle Billy ended up in two Prescott articles and with a little research I discovered one story appeared in the Arizona Miner.  Is it possible Bucky interviewed Billy?

Roughly five years apart Uncle Billy made both the Arizona Miner and the Prescott Enterprise.  Seems as though my great, great uncle’s letter got published in the Prescott Enterprise in 1871.

In the summer of 2005 here’s what I wrote about him in, Uncle Billy, the Earl of Dunraven, Pearl Street & Emaciated Mountain Goats 

He wrote it to the Honorable S.C. Miller telling him he is living in Castle Rock in Douglas County, Colorado. Uncle Billy wandered from Osage County, Missouri sometime after the 1850 census listed him – as it had Confederate War casualty Nathan – my great, great grandfather.

That got me thinking about Samuel Clemons who began his writing career by sending letters to newspapers signing them “Mark Twain”.  Like Mark Twain, he was drawn to the West to find his fortune working mining claims. 

Twain roamed California and Nevada, while Billy mined his 400 feet lode on Lynx Creek in what is today a quaint vacation spot near Prescott, Arizona – north of Phoenix and south of Flagstaff.

Did he strike it rich? 

Like almost everybody else, he made and lost a fortune in the Gilpin County gold leads. 

In an 1871 report on mining, he’s described as “… a fine specimen of a Western Pioneer, one of the men who have always kept in advance of railroads, and who doesn’t feel well unless separated from civilization by hundreds of miles of Indian country.

Indian country before trains, huh?

Continuing in the 1871 Arizona Miner interview he describes an incident while going from Prescott to Walker’s Camp, at the head of Lynx Creek. 

Near Yellow Jacket Gulch, he sees a huge fire and rising smoke. He says parties recently from Skull and Kirkland valleys “report Indians aplenty down that way. They are around, sure, and there is no telling when or where they will strike the first blow.

Image Credit: Stephen G. Howard Copyright 2022

So, I’m not saying that photo on the wall next to the glass display is Uncle Billy, but I do know we passed through Skull and Kirkland valleys on the way to Jay and Elle’s Prescott home.

And, the timing is off by a decade or more for Bucky O’Neill to have interviewed Billy, like it sometimes is when you do any ancestry research.  

In letters he wrote back home to Missouri he describes the struggle between guarding against Indian attacks, robbers and the long distance he has to travel for supplies. 

Before Bucky sauntered into Prescott, I’m fairly certain Billy had pulled up stakes already.

Forced to move on due to bad luck, he tries his hand mining in the Black Hills and tries settling for a short time in Castle Rock, before finally returning to his family farm in Missouri.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

“5”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Everyone is not on the same page. Some around you are not even in the same book. For this story to go right you must establish common ground and build from there.” Taurus

We concluded the three-year examination of how bits of wisdom changed — during the “normal” pre-pandemic year compared to the pandemic year, and more recently to the paradoxically normal year. 

Season Four continues now within domestic and global chaos.

Previously in Season Four, The Disruptively Resilient Year

S4 E37Racing a Little Wobbly on Whiskey Row; S4 E36Big Rigs, Skull Valley and Yarnell Hotshots ; S4 E35Prescott Pitstop Knocks Me Off Balance

Related from Season Three, the Paradoxically Normal Year

S3 E38Sliding on a Super Slippery Slope to 2nd or 3rd Cousins; S3 E37Tell Me More Lies I Can Believe In; S3 E36Placebo, Meaningful Coincidence or Just Feeling Lucky; S3 E35This Ain’t No Zemblanity

Related from Season Two, the Pandemic Year

S2 E38What Should You Do If You Stumble Across Loaded Information?; S2 E37How Deep is the Chasm? What Do We Do?; S2 E36Turning Lemons into Margaritas; S2 E35Was this Pandemic Year a 1-Off or New Way of Life?

Related from Season One, the Normal Year

S1 E38Day 38 of My 1-Year Experiment; S1 E37Day 37 of My 1-Year Experiment; S1 E36Day 36 of My 1-Year Experiment; S1 E35Day 35 of My 1-Year Experiment;

Evidence

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

Your victories will be satisfying and numerous. Through the next 10 weeks you work unwaveringly, with unshakeable focus and resilient intelligence. A complicated relationship irons out. As a result of your efforts to broaden your intellectual horizons, your earning potential will increase.

Ten weeks you say?  That’s ending sometime after the middle or the end of July, but I shouldn’t get my hopes up because this is probably your birthday and not mine.

“5”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Everyone is not on the same page. Some around you are not even in the same book. For this story to go right you must establish common ground and build from there.” Taurus

Well, so far so good.  Elle and Jay have been long-time friends even having traveled to Italy for our anniversary vacation.  But, in terms of politics I don’t hold out any hope that we’d be in the same chapter.  Common ground, yeah that’s the ticket.  Fingers crossed. 

“3”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72: “You may decide to do things differently from how your predecessors did because new tools are available. Experimentation takes time and the risk doesn’t always pay off, but you’d be remiss not to try. The future is for the brave!” Virgo

So my predecessors wrote long-hand letters, but my mother typed all of hers and posted them by mail.  She included clipped articles from her newspapers or magazine subscriptions.  Me?  I didn’t want all the clutter from paper and files, so I always looked for digital alternatives.  But, even now I feel I can’t keep up.

“4”  Steve Kerr, 54: “As for the one who doesn’t understand what you’re doing… it could be a perceptual limitation of theirs, but it could also be that you’ve yet to effectively impart the vision. How can you explain it differently?” Libra

So true, I’m in the weeds on most of my passion projects.  And, because I’m one of those endangered introverts, at least by percentage of similar temperaments, I get how most (95 to 97%) won’t understand what I’m doing until I can simplify and simplify some more.  Am I getting closer?

“5”  Steve Jobs, (1955 – 2011): “Here’s an argument for keeping it simple: If the issue at hand grows more complex, and the stakes are raised too, the analysis of choices will consume more energy, which may lead to decision fatigue and delays.” Pisces

WTF have you been eavesdropping?  I couldn’t put it any better than that.  Nailed it!

Long-Form

    • “Here, Right Matters: An American Story” by Alexander Vindman. “We’d long been confused by the president’s policy of accommodation and appeasement of Russia, the United States’ most pressing major adversary. Russia’s president Vladimir Putin invaded Ukraine, seizing the Crimean Peninsula, attacking its industrial heartland, the Donbass, from the capital, Kyiv. By 2019, little had changed, Russian military and security forces and their proxy separatists continued to occupy the Donbass. The biggest change was to Ukraine’s importance as a bulwark against Russian aggression weeks earlier, the White House had abruptly put a hold on nearly four hundred million dollars.” 
    • David Enrich begins his book with a suicide in “Deutsche Bank Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction” and then meticulously details the bank’s Russian money laundering operations. Deutsche’s Russian business surged after revenues had fallen 50% due to the 2008 financial crisis. Putin’s Russia, poured in to Deutsche from deals it did with VTB Bank, linked to the Kremlin’s intelligence apparatus. Deutsche positioned itself as a crucial cog in “The Laundromat” by doing what couldn’t be done — processing cross-border transactions for banks that were too small  and didn’t have offices outside their home countries.
    • “Unthinkable: Trauma, Truth, and the Trials of American Democracy” by Jamie Raskin recalls one tragedy no parent should endure — the suicide of his son — and then a second tragedy at almost the same time — the insurrection on January 6th 2021, that terrified he and his congressional peers who were tasked by the Constitution to routinely oversee the orderly transfer of power from one former president to the duly elected new President. 
    • “A Warning” by Anonymous (Miles Taylor) written prior to the January 6th Insurrection as an insider’s account documenting how frequently the former President’s behavior and rage without any “guard rails” showed just how far he would go to win the next election at any cost while spinning lies and misinformation on top of each other.  
    • “Peril” by Bob Woodward and Robert Costa provides anecdotes, stories and inside reporting documenting the controversial last days of Donald Trump’s presidency, as well as the presidential transition and early presidency of Joe Biden. 
    • “Devil’s Bargain: Steve Bannon, Donald Trump, and the Nationalist Uprising,” by Joshua Green tracks the money behind the scenes leading up to the 2016 presidential election and the growing influence of Steve Bannon’s network of extreme nationalists.

Image Credit: Wikimedia Commons

Inspired by Holiday Mathis – Creators Syndicate

S3 E46 — Twisting Meaning to Fit Is Still a Misdemeanor in My Book

I started down this path a week ago on Friday when I felt lost. What I did next didn’t fill me with pride. 

“5”  Steve McQueen (1930 – 1980): Take a step back and remember why you wanted to do a thing in the first place. Much has happened since; your purpose has evolved to fit the circumstances. But that initial kernel of intention is still the heart of this venture.

Hi and welcome to Saturday’s Episode 46 in Season 3 of  My Paradoxically Normal Year” on this 15th day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

The Tau of Steves: What You Don’t Know Could Fill a Book

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E44Make It Rhyme To Work Each Time; S3 E43Add a Little Foresight to My Misdemeanor Tab; S3 E42Greta, Juliette and the Partridge Family at Trestles

Related from Season Two, The Pandemic Year

S2 E45Wildcard What Ifs and Doobie Bros Bias; S2 E44Celebrating Emma the Baroness Tribal Quarantine Style; S2 E43See What You’ve Been Missing …; S2 E42It Was Short and Sweet, but Heart-Felt

Related from Season One, The Normal Year

S1 E45Day 45 of My 1-Year Experiment; S1 E44Google Me Some Chopped Liver; S1 E43Desperation on Such a Summer’s Day; S1 E42Love on the Run

Context

I stole Steve Kerr’s TauBit of Wisdom:

Projects have a beginning, middle and an end, though that is not the best order of approach. Begin with the end in mind. If you don’t have an end in mind yet, assist someone who does and you’ll learn a lot. 

Thanks to Coach Kerr and the Los Angeles Lakers living legend, Kareem Abdul-Jabaar I’ve been reworking the 1-Year Natural Experiment Report.

Intelligent imagination is vital to this sort of deduction! However improbable a hypothesis, it cannot be discarded. 

Mycroft and Sherlock” by Kareem Abdul-Jabbar

Introduction

  • Definitions
  • What Does Tau Mean?
  • Life as an Art Form
  • Life as a Natural Experiment

Chain of Events Leading to the 1-year Experiment

  • Two Fortune Cookies and Dove Dark Chocolates
  • Here’s the Pitch for Bringing More Steves into the World
  • Steve is on an Endangered List
  • Top 10 Steves Organized by Horoscope = 120!

Three Phases

  • Finding Aphorisms Worth Handing Down
  • Priming the Pump for Input from Real Steves
  • Soliciting Wisdom from Steves with Identical Names

Methodology for Phase One

  • Changes along the Way
  • Extension to total 1-Year
  • Day 196 of 1-Year (Pre-Pandemic) overlaps with Day 20 of Pandemic Year

Findings for Phase One

  • Total Possible Horoscopes, Originally 4536 vs. Extension 4548
  • From Representative Sample of Famous Steves
  • Break Down: Practical Projects, Work, Legacy, Dreams and Relationships

Results Relevant to Me

  • Specific to Scorpios
  • From Any of the Remaining 11 Signs

Conclusion

  • Horoscopes
  • Biases
  • Intuition
  • Synchronicity
  • Pattern Recognition
  • Serendipity
  • Do I Feel Lucky?
  • Superstitions
  • Rituals
  • Super Simplification
  • True Believers
  • Filters
  • Selves
  • Heuristics
  • Associative and Lateral Thinking

Appendix:

Holiday TauBits of Wisdom From Representative Sample

  • Steve McQueen
  • Steve Carell, Steve Martin and Steve Wozniak
  • Steve Jobs

Evidence

Random ones that make me want change my sign.

I guess if I had known I would have added our Patron Saint, Steve McQueen to Kerr and Kareem’s inspirations. 

“5”  Steve McQueen (1930 – 1980): Take a step back and remember why you wanted to do a thing in the first place. Much has happened since; your purpose has evolved to fit the circumstances. But that initial kernel of intention is still the heart of this venture.” Aries

If I twist the meaning of your Holiday Tau slightly Howey, I interpreting your message as confirmation of this whimsey passion project which led to more tangible and practical insights I’m working through in the “Conclusions” section of the report, right?

“4”  Steve Howey, 42:Whether consciously or unconsciously, you keep placing yourself on the path of self-discovery. The respect and love you gather up is a natural byproduct you’ve earned along the way.” Cancer

Don’t get me wrong Coach Nash, but I’m not feeling the relevance for today.  But thanks anyway.

“2” Steve Nash, 45:When loved ones want your assistance, your response is automatic. Today’s situation warrants a contemplative pause. Consider that, sometimes, the very best way to help is by not helping.  Aquarius

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8138 to 8193 organically grown followers

Foresight

Quality-of-Life 

Long-Form

    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.
    • Daniel Kahneman’s, “Thinking Fast and Slow”describes two different ways the brain forms thoughts: “System 1” which is meant as a fictional shorthand — not as a brain system or structure: Fast, automatic, frequent, emotional, stereotypic, unconscious. “System 2”: Slow, effortful, infrequent, logical, calculating, conscious. I’m learning a lot about my energy levels first described from within an introversion frame now, from within differences between System 1 and the harder working, energy depletion System 2.  Self-control, for instance is hard and takes a lot of energy to accomplish.  When I write the concentration requires effort until I can find the “flow.” Implications for True Belief — it’s easy to stay in System 1 vs. critical thinking — System 2.  Set some marketing and working on the business goals — System 2 and then ignore them by following the lateral thinking and associative thinking  which Leo da V invites me to do — System 1.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

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S2 E101 — The Story of Strange Bedfellows Saving the Day

If the slow moving, status quo loving cruise ship falls into desperate straits the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

Hi and welcome to Saturday’s Episode 101 in Season 2 of  “My Pandemic Year Natural Experiment” on this 2nd day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E100Live, Love, Work, Play, Invest and Leave a Legacy; S2 E99Why Pay Over $100,000 When You Don’t Have To? ; S2 E98 Why Your Company Simply Won’t Make It Out of Puberty

Related from Season One, the Normal Year

S1 E101From Saint to Soul Mate and Trusted Friend; S1 E100Running out of Determination and Grit by the 100th Day ; S1 E99What’s in a Name? Baby Boy Names?; S1 E98Why Can’t I Leave 26 Orphans for a Well Deserved Vacation?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

 We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial, in a consumer industries and in another century-old university system — Part One and Two.

Decline

Strange bedfellow feel attracted to declining organizations. One drawn to the crisis from the “Blue Box” of Systematic-Professionals and the other from the “Red Box” of Paradoxy-Morons. You’ll see an interesting partnership formed by 113 Idea Packagers (Blue) and 102 Thought Leaders (Red).

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

Why?

A company or any organization that has been successfully operating for over 40 years, and especially those that have been around for a century or longer, like our last three examples, over extend their prevailing business model and the systems required to operate in the status quo.

You could say, and you wouldn’t be wrong, they fall victim to maturity “group think” that collectively filters out information from the margins — where emerging competition fester. 

Set in their ways, mature organizations will do almost anything to repeat the success factors derived from building on what has worked for years and maybe generations. 

They recruit, develop and retain, all most unconsciously like-minded people with similar backgrounds and education.

They build layer upon layer of complex organizational structures and operating systems which divorce them from director customer contact, which start ups and growth companies build strong relationships with.  

Their expertise becomes highly specialized, but their research and development functions don’t really benefit from direct market feedback and shifting customer requirements.

A mature culture resists any threat to their status quo until it is too late and they become victim to their own Red-Tape Crisis.

In short, reversing the risk adverse, red tape-poisoned culture requires outside intervention with a newer perspective while the company restructures, downsizes and outsources costly internal operations.

The outside partnership blends combinations high degrees of independence with medium degrees of disruptive innovation, speed, embedded knowledge, improvement and mastery.

The 113 Idea Packagers work well in settings that require outside-the-system perspective when information filtering contributes to decline. They provide the conceptual framework by which manuals, organizational procedures, and even work assignments are translated and put into action. 

They also tend to be impatient with the bureaucracy, rigid hierarchies, and politics prevalent in many professions, preferring to work informally with others as equals. But, 113 Idea Packagers use cleverness and independent thinking to problem-solve and reinvent, and in an easygoing, unassuming manner prod organizational change and improvement towards restructuring, downsizing, outsourcing and other relevant solutions to the red tape crisis.

Why a partnership with talent from a Paradoxy-Moron culture? While 102 Thought Leaders share a high degree of independence with 113 Idea Packagers they’re attracted to medium degrees of speed and disruptive innovation.  If the slow moving, status quo loving cruise ship falls into desperate straights the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

Evidence

“4”  Steve Zahn, 51:The remedy to get past fear and discomfort is to do the very thing you would most want to avoid. You don’t have to do it a lot though because once or twice will get you over things quite nicely today.”Scorpio

Almost every effort to change a mature organization is met with overwhelming resistance, fear and discomfort.  Also FUD — fear, uncertainty and doubt.  That’s why the new direction provided in collaboration with thought leader requires an idea packager to cement a tangible future the remaining employees can believe in.

Random ones that make me want change my sign.

Today’s Holiday Birthday:  

Your projects do not have to be lucrative for you to consider them a success, and yet you’ll have the pleasure of many different beneficial outcomes flowing from your work, including financial gain. Young and inexperienced people will follow your lead and be better for it. New relationships start the year off with style.

How awesome is that?  Too bad this ain’t my birthday so I can claim it.  If it’s yours, please be my guest!

“3”  Steve McQueen (1930 – 1980): “You already know what you like, so do something else. Better to find out that you have a great range of likes than to narrow your scope and be stuck trying to satisfy niche preferences.  Aries 

One of the lessons I learned over a 5 year employment in a declining company is you need to quickly volunteer for projects to add value in the downsizing, and then during the rightsizing and then back to innovation in the reinvention upsizing.

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

As in groupthink in a declining organization that may not realize it yet?

“4” Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: It’s going well. It doesn’t mean that all the lights are green or that the journey is comfortable, cool and frustration-free. It just means that you are actually getting somewhere.” Leo

I once was told that Start Ups don’t realize they are out of business until 6 months afterwards.  He never told me how long it took for Mature companies to realize they peaked and were on the downside of their incredible run.  I’m sure a thought leader could reveal how much time was left.

3” Steve Greene, 34; Steve Guttenberg, 61:When you know where you want to go but not how to get there, don’t worry. You’ll figure it out. If you don’t know where to go, then wait until you get an idea. Better to sit and conserve your energy than to aimlessly wander.” Virgo

In mature organizations on the decline require thought leaders to help provide the “where” and idea packagers to help select which wave of change to embrace and how to surf it to shore.

What’s Going On

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip