Tag: Reinvention

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S2 E108 — Why Our Reinvention Efforts Failed (and Yours Will Too)

What took five years to build fell apart in six months, because we neglected the most important lesson — building a capacity inside your company to continually repeat your reinvention, revitalization and renewal processes.

“5”  Steve Harvey, 62: “When you are sensitive to what drains you and what gives you energy, decisions become easy. You’ll do only what fills you up or what is so important that it’s worth being drained over.” Capricorn

Hi and welcome to Friday’s Episode 108 in Season 2 of  “My Pandemic Year Natural Experiment” on this 4th day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E107 — Leaving Us Adrift in a Sea of Change;  S2 E106 — How We Brainwashed Curmudgeons; S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally

Related from Season One, the Normal Year

S1 E108 — After So Many Defeats is it Time to Catch a New Trajectory?; S1 E107 — How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105 — Will Fortune Smile on Us Later in the Evening?;

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.  In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now we add to both Part One and Part Two with the third Reinvention installment, a behind-the-scenes at nurturing Intrapreneurial Projects.

Reinvention Part Three

23.  Organizational Development – Technology —

Raul joined my team, having transferred from our Texas plant for an IT opportunity which was for the night shift — not what he was told before he moved his family. 

I put together a 5-year plan that called for all of us to become internal consultants instead of performing stand-up training only. Our Organization Development (OD) team became 14, with a budget that went from $60K to $600K thanks to Raul’s efforts.

Cross-Training for Factory of the Future

To satisfy Ed’s Factory of the Future vision, focused product lines required technology (BAMCS) and soft skills training.  We didn’t have the face-to-face facilities available, so ironically I met with the survivors from the declining engineering and construction firm I previously worked for and negotiated leases for our curriculum, but directed by Raul.

Raul successfully applied to the State of California for re-training funds earmarked to prevention layoffs and up-skilling disruptions required for the Factory of the Future transformation.  

We were successful in expanding the initial BAMCS contract to Engineering and Software, for a total of $1.4 million.  So that the World Class cultural change included more than manufacturing: 

    • My team and external brain trust members addressed the accelerating change in high tech environment during merger, restructuring and revitalization. 
    • How to manage careers in a rapidly changing environment, when jobs that exist today hadn’t been even thought of by the formal system two years earlier. 
    • When project  development teams  had to deliver new products in ever increasingly shorter time frames and be able to anticipate the probability of a surprise breakthrough technology development from a competitor and how to respond to it almost routinely.  

From CareerSmarts to Intrapreneurial Start Ups

And what to do with project team members which would hit the wall and disband.

We launched a CareerSmarts program  for individual knowledge workers. It changed the paradigm of getting ahead in the corporate world, through loyalty, seniority, and job security in fixed career paths — to creating your own job by proposing an intrapreneurially opportunity. 

    • By figuring out what the corporation’s customers would value in the future (over the next 3 to 5 years), 
    • Asking how I would have to prepare to match my expertise and passions to their changing expectations, 
    • Identifying what new or improved product or service this would translate into, and
    • Who I would have to persuade in the organization to begin to address it.

Reinventing, Reevaluating Core Competencies and Technology 

The Strategic Safari program focused on the need created for disbanding project teams and emerging leaders to reinvent themselves in a new intrapreneurial direction.  We helped them work through:

    • How to reevaluate their core competencies and technology packages, 
    • How to gauge new product directions, 
    • How to win support and resources for their new initiatives and 
    • Where to get advice,  gain access and needed missing talents in our emerging informal network.  
    • How are you qualified to serve the customer segment that you  have identified?

Disbanding Projects, Core Competencies, New Technologies

My OD core design group included specialists in video, software, educational television, advertising, and telecommunications. The “Transition Tank” prototype had a front end creative adventure, but ultimately was conducted back in work.  Transfer of training was a major design concern. It took twice as long to prototype it, but we did and it was powerful.  

Taking a risk before the prototype was ready, I was asked to address our corporation’s user group.  I described how we were working towards “Taking the Risk out of Implementing New Technologies”.  

Then, after my team earned “Company of the Year” award, I addressed the National Conference for Training and Development, but with a twist.  I mimicked how we used sailboats, the ocean, video, music and other tools successfully to create a breakthrough environment in the presentation itself.

All Good Things Come to an End

But, when, Ed, our senior executive sponsor couldn’t resist the temptations headhunters persistently dangled in front of him, it was over abruptly.  

What took five years to institutionalize fell apart in six months, because we neglected the most important lesson — building a capacity inside your company to continually repeat your reinvention, revitalization and renewal processes. 

It was like we snapped back to a more traditional Mature organization. Single-loop learning occurs as organizations compare their performance to a set of pre-established standards and try to make appropriate adjustments.

Double-loop learning, on the other hand, requires periodic reassessments of the established standards themselves to ensure that they remain relevant. 

Lessons we wished we had learned

The central processes of an organization includes learning, making decisions, and managing relationships with the environment. Each of these is influenced by the leadership, cultural, and structural factors.

Buffering Against Uncertainty:  Momentum, Intertia, Inflexibility

Organizations have a tendency to buffer themselves from their markets in order to operate in as smooth and trouble-free a way as possible. 

They look for customers who value price or quality and steer clear of those who want state-of-the-art equipment. 

We advocated for taking the opposite tack under our executive sponsor. But, our division fell victim having to cope with external uncertainty and inertia in the division.

Second, and more importantly, buffering reduces the occasions for organizational learning and adaptation. So organizations become closed systems that roll forward but rarely change course.

Knowledge Work:  Continuous Learning,  Local Innovation

Reinvention requires a good deal of formal education and the ability to acquire and to apply theoretical and analytical knowledge. To succeed at it:

    • Require a different approach to work and
    • A different mind-set 
    • With a habit of continuous learning and 
    • A belief that Innovation is everywhere; the problem is learning from it  

 Few companies know how to learn from local innovation which goes on at every level of a company when “employees confront problems, deal with unforeseen contingencies, or work their way around breakdowns in normal procedures.”  

Few companies know how to capitalize on local innovation to improve their overall effectiveness.  The benefit of capturing local innovation by studying the innovation at the front lines and developing technologies is to turn being a large company into an advantage rather than a bureaucratic traffic jam.

Evidence

“4”  Steve Zahn, 51: “People use problems as ways to connect with others. Even so, be mindful of what you want to get involved in, as things will not be as simple to solve as they first appear.” Scorpio

It took five years, but I wouldn’t have changed anything except for the loss of our executive sponsor.

Random ones that make me want change my sign.

“3”  Steve Howey, 42: “You’re afraid to commit, and that’s because you don’t know when the commitment is over. Put a button on it. When you give it a timeframe, especially a short one, fear is allayed and talent rises up.” Cancer

Not knowing when the commitment is over seems more relevant to this pandemic more than anything else.

“4”  Steve Aoki, 41: “There’s a ticker tape running through your head. Sometimes, you stop reading it. Possibly, thoughts get so repetitive you tune them out. More likely, they run too fast and better cognition requires slowing down.” Sagittarius

Speed kills, right! The same goes for our internal dialogues.  

“5”  Steve Harvey, 62: “When you are sensitive to what drains you and what gives you energy, decisions become easy. You’ll do only what fills you up or what is so important that it’s worth being drained over.” Capricorn

Boy, is this ever not going to be the case?  Or, is this the lot of an introvert?

“5” Steve Nash, 45: “You want the best for yourself and your loved ones. Bigger is not always better though. Today, it will be the smaller investments that have the best ratio of value to effort.” Aquarius 

At this reinvention part of my career, the risk was very high.  And, no matter what I had to sock my 401K contributions away for some future time.  And, now I’m glad I did.

“4”  Steve Jobs, (1955 – 2011): “Suffering is usually linked to a distortion of thought. Eliminate the distortion and what’s left will be a manageable problem that is far less painful with which to cope.” Pisces

At he end of the day … is when my thought are most distorted.  So, much so that I need to turn off all my devices and exit my office.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E107 — Leaving Us Adrift in a Sea of Change

When things get tough — during a merger — you should do what, go sailing?  You might ask, “Why sailing and why Catalina Island?  Was that like some sort of outdoor adventure boondoggle?  How did you get away with it?”

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Hi and welcome to Thursday’s Episode 107 in Season 2 of  “My Pandemic Year Natural Experiment” on this 3rd day of September in the fall of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E106 — How We Brainwashed Curmudgeons; S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally; S2 E104 — Worst Monday Ever. Very, Very Grim …

Related from Season One, the Normal Year

S1 E107 — How Do You Rate Your Sense of Curiosity?; S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105 — Will Fortune Smile on Us Later in the Evening?; S1 E104 — How Yesterday’s Success Triggers Tomorrow’s Failure

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

Reinvention without Decline

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. 

Now we turn add to Part One with the wildcard Part Two behind-the-scenes Reinvention mini-case.

Reinvention Part Two

23.  Organizational Development – Technology —

For a mainframe computer it took almost 24 months to offer the new line when I first joined.  We knocked it down to 18 months, but with enterprise customers their long buying cycles meant our sales people worked and worked and worked to get them to sign on the dotted line.

But then out of the blue word came down that we had entered a quiet period during a merger of two equal sized computer players with some overlapping markets and technologies.

And, it was further delayed due to alleged bribery for government contracts at the other company and the ensuing uncertainty about who would be doing what and what our new identity would be.

Almost immediately all our division employees panicked on the news.  And almost immediately the management team disappeared behind closed doors. 

The vacuum triggered worst case scenarios. And lot’s of questions:

    • How would the merger impact sales? 
    • Will we be handicapped right out of the start gate?
    • What would happen if our hardware, software and manufacturing projects were eliminated?
    • Wasn’t the merger about doubling the size of our marketshare?
    • What would happen to our own, local reinvention efforts?
    • If word leaked out from manufacturing that the next mainframe was as small as your desktop PC, somebody in the customer’s approval process could halt the sale.

In the face of fear and uncertainty and doubt no-one had answers.

Meanwhile, I represented our division interests on the new corporate task force that launched a corporate-wide employee survey and recommended ways of addressing the fear, uncertainty and doubt. 

We tackled the rebranding and communications campaign.

Two formal technology rivals, each with their own operating systems, serving different customers and industries grew from two very different roots. 

From those roots grew two very different cultures which reinforced themselves, until months after the merger.  

Our corporate task force acknowledged those differences, but we began digging until we found the two core foundational stories and creatively began communicating fewer differences and more similarities in an effort to build a new shared value set. 

The company was renamed and branded as the Power of Two (squared).   But, even Steve Jobs couldn’t resist the choice when he quipped, “Little did they know at the time that ‘2’ would be their stock price.”

We all fell victim to FUD — fear, uncertainty and doubt.  When two companies come together to form one you have winners and losers.  At first, since we acquired them, we all figured we’d be the victors.  But, that wasn’t how it turned out entirely.

Locally in our division, we collectively decided to only focus on what we could control.

Shaping a Cultural Climate for Innovation

For another initiative, our Climate for Innovation — the theme my team got three local leaders of manufacturing, software engineering and firmware engineering to sponsor in the California division.

Here’s what the engineering and software teams faced. 

    • They needed to dramatically shorten the time from idea into customer hands.
    • At the same time — they didn’t know when — a competitor would introduce a dramatic improvement which forced the product team to match or beat it.
    • They had to account for technology wild cards. 
    • They themselves didn’t know if they would survive the internal cost cutting elimination process or if their merging counterparts would lose.

We weren’t engineers or software developers.

So, How Could We Contribute?

They were on the hook to finish products on their roadmaps, but to figure out ways to shrink development time before their competitors did. 

So, we scheduled a series of communications programs that interviewed each leader and gave them an opportunity to describe what was important to their group and how each of the other groups fit together.  

It wasn’t technology or talent as much as it was product team formation, storming, norming and performing that sped progress on the relentless time to market. 

My communications co-conspirator described it as a “license to steal,” but in a good way.  As long as we helped move the needle towards a “Climate for Innovation” we practiced tail-wagging as an example for the newly emerging company.

We reinforced a fast-paced, innovative culture that attracted the best of the best. Our motto was simply, “It’s better to seek forgiveness than to ask permission.”

When things get tough — during a merger — you should do what, go sailing?

You might ask, “Why sailing and why Catalina Island?  Was that like some outdoor adventure boondoggle?  How did you get away with it?”

By sailing to Catalina, holing up in a local hotel and hashing product roadmaps teams were literally able to think out of the box away from the mainland and return to their work with a fresh perspective.

Convene the Brain Trust

Crazy creative Dave pitched a high risk, high value proposition based on a sailing experience.

Robin, one of our local engineering managers and eventually our co-conspirators had taken Dave out to Catalina for fun.  He volunteered as a leader of Sea Scouts based in Dana Harbor, so he had the access to the sailboats and Dave is crazy creative.  

And, crazy creative Dave introduced me to Jim whom he met at a Corporate Communications boondoggle out in the desert of Arizona at a Wickenburg dude ranch. What Dave immediately liked about Jim was his combination strategic thinking and team building tools.

One of Jim’s real estate client brought him to Southern California for executive coaching.  Crazy creative Dave conspired with Robin — the boat, Jim the tools, and me looking for FUD-busting stories to tell.  

We set out on a get-to-know-each-other sea cruise in the Pacific Ocean at dusk from Dana Point named for Richard Henry Dana who wrote, “Two Years Before the Mast” about his adventures on the Pilgrim up and down the coast.  

Fur trappers would throw down their hides from the cliff overhead to the tall ships anchored in the harbor as part of trade conducted in Mission San Juan Capistrano — founded, I believe, in 1775.

Change-Worthy Resilience

Funny how that history kind of provided a little something in our conversations and being on a sailboat, you’re tightly constrained physically so everybody participates. 

And there’s something wonderful about the ocean. The up-and-down motion. The side-to-side motion. The vagaries of the wind and the tacking back and forth. To make any kind of progress, you have to focus on the matter at hand, and balance in three dimensions. 

The sea works its own magic on conversation. It didn’t take long before we found a common passion — the challenge of building change-worthy organizations and individuals.

And, suddenly the wind stopped. The ocean calmed around us momentarily — the surface turned smooth as glass. Simultaneously, we reached some sort of synchronicity state. 

That moment when every thing happens in slow motion. We finished each other’s sentences. Ideas burst out of us like popcorn. We collectively saw a future — at least a trajectory based on the technology we were building, and a way to achieve what we all wanted individually, but in a way that would benefit all of us working together.

So, how did that play out? It sounds so, what … corporate hippy bullshit.

That’s why I couldn’t ask for permission from my 116 Institutional Traditionalist boss. 

Our task was to create an accelerated team building and innovation process — the sailing to Catalina — facilitate brainstorming sessions, and capture their output — decisions, plans, action items, further investigations.

Did it Work

Still sounds like a typical corporate boondoggle, right?

If you’ve been to a workshop or a class, what happens?  

In about 20 minutes after it’s over — by the time you leave the parking lot — you forget 50% of it.  When you come back to work, all the emails and requests that piled up while you were away command your time and attention.  

You lose another 30%.  

By the end of the first week, the Catalina experience is just a fond memory.

Did They Forget Best Laid Plans

No, we recorded all of their work in video and photos.  During the first week “back at the ranch” we delivered daily reminders of commitments they made by documenting them doing so in pictures.  Intermittently, we’d send another reminder and request for a status update.

It was like they could fall back into their highly engaged experience — in a kind of a re-immersion. 

It worked, really well.  Dave and I treated each safari as a proof of concept and built on what we learned running prior ones.  

We experimented with a variety of outdoor venues, if you will, and learned how to program sessions with music and turn the whole adventure into — well, we called them “Strategic Safaris” to accelerate team development, conduct product planning sessions and drive new initiatives immediately.

Next up: Part Three when intrapreneurially sourced innovations take shape.

Evidence

“5”  Steve Zahn, 51: “Consider making a vision board. The surface verisimilitude of an image makes you feel as though you are within touching distance of your desire. Your brain gets used to this, bridges a gap, shortens the leap to reality.” Scorpio

Thanks for the fond memories.  On the island with the engineering teams we’d have them draw out what they felt were their team futures.  They broke down steps to achieve what they had drawn together and we filmed them committing to what they achieved on Catalina together.

Random ones that make me want change my sign.

“ 4”  Steve McQueen (1930 – 1980): “There have been times when it was hard for you to imagine being free, self-reliant and in control of your own financial and emotional destiny. Today’s developments are a dream come true.”  Aries

Can I get an “Amen!”  My decade-long advisory role in the university system helped turn that line of anxiety off forever.

“4”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Not all feelings are messages from the depths. Some are just momentary choices based on comfort zones. A feeling can also be a distraction from another, less-appealing, more uncertain feeling.”  Taurus

Got me.  I tend to favor my muse by asking Leo da V what I should concentrate on, expecting a deep exploration.  But, often curiosity masks distractions.

“4”  Steve Greene, 34; Steve Guttenberg, 61: “You’re likely to pour over every detail. The perfectionism that has you moving incredibly slowly now will also be the reason that you’re so excellent at the task.” Virgo

Yes and no.  Too much detail numbs my brain.  Not enough detail fails to satisfy my Systematic-Professional leanings.  Is it a stalemate?

“5”  Steve Kerr, 54: “You are very aware of what you don’t know and only get more aware of it as you go. This is proof that you are amassing a great body of learning indeed, as every new idea opens up 10 more questions.” Libra

Just 10 more questions?  It’s as true for me today as it was finding resilience in uncertain times during our 360 degree model for adventure learning.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E106 — How We Brainwashed Curmudgeons

We called them curmudgeons.  They couldn’t see how that could work.  They had no experience in their 20 years, except what they were used to doing.  We had to brainwash them.  And we came to find out they were the most valuable champions for the new way we could find.

“5”  Steve Smith, 30: “When change is in the air, you sense it before anyone else. You notice that something feels different before you know exactly what it is. On high alert, you’ll figure it out soon enough.” Gemini

Hi and welcome to Sunday’s Episode 106 in Season 2 of  “My Pandemic Year Natural Experiment” on this 30th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally; S2 E104 — Worst Monday Ever. Very, Very Grim …; S2 E103 — Confronting Fear, Uncertainty, Doubt, Resistance and Unrelenting Stress

Related from Season One, the Normal Year

S1 E106 — Attempts to Upset 9 of My Life Stages Apple Cart; S1 E105 — Will Fortune Smile on Us Later in the Evening?; S1 E104 — How Yesterday’s Success Triggers Tomorrow’s Failure; S1 E103 — Innies and Outies and Other Potential Catastrophes

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.

Consequences for Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

We described a mini-case of a major decline,  Part One, Part Two and Part Three. And, before that we profiled two mini case studies about what it was like working behind the scenes at a mature company in a financial, in a consumer industry and two more in another century-old university system — Part One and Two. Now we turn to a behind the scenes Reinvention mini-case. 

Reinvention Without Decline

Image Credit: Stephen G. Howard  Copyright 2020

Reinvention Part One

23.  Organizational Development – Technology —

Needs Assessment

My Plan A dreamed I’d be working for a high-tech company with very bright engineers that worked on bringing products to market in record time.  

When I was recruited to my first large technology company I followed my own advice and negotiated for a preplanned Maui Vacation first, in a timeshare which sat just on some sort of magical weather curtain.  On one side it rained and rained.  On the other it stayed tropically bright and sunny. “Here I am sitting in the living room of our Maui condominium on vacation, after my first 60-days of coming on board,” I wrote.  

Part of my orientation was to gather hard and soft information to cast a long range vision for “Training and Development” for the position I was hired into from Fluor. 

I saw my role as anticipating how the HR function would change to accommodate our plans, and pitch a communications plan for a branding campaign as an attracting highly sought after engineering and software talent. 

Partnership

Ray acting as 102 Thought Leader needed an 113 Idea Packager.

He introduced me to my HR boss, Dick, told me how Ed, the General Manager and his management team had been working on a strategy that would take the division to the forefront —a model for what the large corporation could become. 

But, I couldn’t cut Ray out of his gig and in return Ray would grease the wheels for the “internal team” to “operationalize and execute”.  Basically, he had the ear of my boss’s boss and could provide “cover” when needed.

So between the lines, my boss represented the old school, a 116 Institutional Traditionalist and a conspiracy was afoot.

Ed represented manufacturing which accounted for 90% of the physical building.  The other 20% was split between engineering and product assurance.  Software engineering worked out of another two-story office in another location about 4 or 5 miles away.

Going in I wanted to focus on strategic issues …

    • How this organization can be fluid and proactive enough to anticipate computer industry changes,
    • the shifting business cycles, and specific changes in broad areas of the US and international economies,
    • to shifting demographics of both customers and employees,
    • social and technological forces (that the Orange County division should respond to driving the state of art) and in a sense become the tail that wags the East Coast dog.

What I wanted to do was to have our division management examine those issues with my facilitation so we’d have a guide for development efforts that Ray and Ed’s team already endorsed.  

Staffing Came Next.  

The year prior to my arrival “training” functioned with a half-time person who would be transitioning to a full-time role with my help.

    • So my immediate goals included maintaining and upgrading the current training offerings for consistency while assessing what else needed to be developed to address unmet “internal operational” issues.  
    • In concert with that I wanted to develop other internal talent for delivering generic classroom and “lower” management level classes. 
    • And then have a successor fill in while Sue, the full time HR representative, develops her own instructional design capabilities.  

Anyway it was a start.  And I was on vacation.  

List of Hard and Soft Needs

I’d fill in more details after returning to the main land.  But, I kept in mind the randomly generated list of hard and soft needs I already collected:

    1. Corporate (in Detroit, Michigan) has no idea how training breaks down today.  SPG-OC (the formal name for our division) doesn’t have a training system in operation.
    2. All the divisions are isolated—not only in the human resources and training functions.
    3. Very little corporate training direction exists aside from printing a catalog of classes and coordinating them.
    4. SDG hasn’t had a professional trainer full time-only model.  The other divisions (Pasadena, BMG, Orange County and Ranch Bernardo) have or will soon have new human resources development folks in position.
    5. The regional meeting showed most of the other divisions are grappling with how to handle career development needs.
    6. Our division doesn’t operate as a high-tech company internally.
    7. PA&S (software developers) specifically believe they need more technology training. Also the group in the City of Industry hasn’t received any in over a year, even though they are customer facing and therefore a priority.
    8. Managers in SDG feel uncomfortable with only a career facilitation class — too much time away from work — no systemic place for them to rely on.
    9. Other divisions in the area (Santa Ana, City of Industry especially, and maybe Lake Forest) feel slighted or not part of “Mission” — in division memos.
    10. 10. Ed and John — manufacturing GM and Software and Engineering VP — have two distinctly different leadership styles.  Ed is ore people supportive.  John is task and time/ results oriented.
    11. SMG (manufacturing) is budget squeezed.  SDG (software and engineering)  has to use up all of their past year’s budget or they won’t get more allocated in the next year.
    12. Not  much hiring is expected as occurred last year — not as much “expansion”.  Many feel a tightening is about to happen.
    13. Software has a technical training coordinator, but engineering hasn’t recognized a need for hardware training.
    14. B-20 operating system doesn’t run PC software, which means off the shelf applications can’t be used for managing human resource, training and development operations. issues and strategy for 1st 90 days and beyond

Those were heady days as we checked off priorities.  

Knew It When He Saw It

Working for a 101 PMBI Breakpoint Inventor was right up my alley.  Ed, the General Manager had a vision for advanced manufacturing in the future.  He subscribed to the “lets-use-our-own-technology” to see what it makes us become.  

So our role was to help Ed communicate in more tangible ways what his vision was so people could begin to participate. This was my first lesson learned from Dave, my communications co-conspirator.  

Ed knew what he wanted if he saw it, but he couldn’t describe it.  The demands on him in the work setting gave the part of his brain no time to bubble up his vision for the division.

Into Nature to Discover the Factory of the Future

So, Dave and I drove him into Trabuco Canyon with the “old California” vibe. 

We drove a few more miles from the winding roads leading to Saddleback Mountain to let nature work its miracle.

    • With a video camera on his shoulder, Dave directed Ed to sit down on a boulder next to a meandering creek and gaze out onto the valley below where our division sat off in the distance.  
    • While he picked up some pebbles to toss into the creek at first I prompted him off camera with open ended questions.
    • I told him not to worry about any kind of logic or succinct description, but just to start painting a picture of what he saw. 
    • After a couple hours, Dave softly said cut.  We had enough to take back to the division’s studio to edit hours into minutes.

He wanted to chunk out unneeded steps in the process, break down manufacturing lines into small groups and cross train everyone.  And he wanted to “pull expertise” from engineers who supported the operations to “up skill” the teams.

This wasn’t a startup and it wasn’t met with open arms by the engineers or the factory supervisors or even the manufacturing teams.

Our Loss is Our Gain

Really at the core the biggest obstacle was how the “rank and file” who were used to being told what, when, and how to “do it” couldn’t grasp his unproven vision of doing things in a new way. 

All they knew was they were losing proven processes for scary new ones.

Instead of keeping the line moving faster and faster, even working overtime and on the weekends, Ed borrowed Japanese techniques by introducing just-in-time focused product lines.

We got called in because the old line manufacturing supervisors resisted as hard as they could.  They never allowed the line to shut down even if a newer solution worked, or if a part wasn’t available.  No Peter. No Paul.

We called them curmudgeons. 

    • They couldn’t see how that could work. 
    • They had no experience in their 20 years, except what they were used to doing. 
    • We had to brainwash them. 

And we came to find out they were the most valuable champions for the new way we could find.

Sorta like AA evangelists.

Dave came up with the idea of blocking off the factory floor section, like the construction tarps you can’t see over on a street undergoing a new building construction.  You could hear stuff going on, you couldn’t see it though.

Dave figured out how to get everyone’s attention.  

We Set Up Contests 

We set up Minimum Viable Product demonstrations on the factory floor and challenged the old timers to compete.  When they couldn’t, they knew it was time to trust where he wanted to take us to the future.

One manufacturing line from the old school way competed with the new way. Seeing is believing.  Or experiencing is believing.  And once they converted, we made them Product Line Managers.

A New Home 4 Miles Away

Our marketing people always wanted a mole in manufacturing. As far as I know they never were successful, but as word got out about our “Factory of the Future” advanced manufacturing facility in Rancho Santa Margarita, Ed and his team insisted on a reservations system.

As a good corporate citizen, Ed knew for every potential enterprise-sized customer who accompanied their sales executive, 90% ordered almost immediately. 

    • We couldn’t keep up the pace, if hordes of sales people popped in with a customer’s representative at the beginning of a sales cycle.
    • We, Dave and our communications team, helped in the design of a walk way balcony on the second level with kiosks at different stations which told the story of what each was about.
    • But, you had to reserve a time, which became more scarce as demand picked up.

Up next:  A wild card merger thrown into the mix.

Evidence

“4”  Steve Zahn, 51: “Even though you are not, strictly speaking, a newcomer to a situation, going in with a beginner’s mind will increase your luck exponentially. Innocent and unbiased reception allows you to see and absorb more.” Scorpio

Boy, is this ever true when you have just landed a new position which feels like a new beginning and a clean slate.  Only you are actually entering a fully functioning culture with its own norms and rituals.  The sooner you realize it the better off you will be.

Random ones that make me want change my sign.

“4” Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “The novice is proud of and wants full recognition for talents and skills. The wise would rather go unlauded, realizing the strategic advantage in being underestimated.” Taurus 

Oh how zen this TauBit is.  I used to be a novice, but agree there’s a strategic advantage to being underestimated.

“5”  Steve Smith, 30: “When change is in the air, you sense it before anyone else. You notice that something feels different before you know exactly what it is. On high alert, you’ll figure it out soon enough.” Gemini

Once you live though a major restructuring while a corporation experiences a series decline, you adopt a healthy paranoia which signals here we go again and here’s what needs to be done.  

“3”  Steve Howey, 42: “There is a beautiful new influence coming into your world, one that seems like it would need to be organized for and around, but that is not the case. It doesn’t need to be arranged, only allowed.” Cancer

At this time in the morning, I can’t for the life of me figure out when that will occur, but I can say maybe this is off by one day, because last night was wonderful.

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Learning takes place in several modalities. You move your body to learn. You talk your subject out, listen on it, write about it. Trying to learn using only one modality is like trying to walk on only one leg.” Leo

Wow, I’ll say.  This pandemic year and the adjustments required strain learning modalities almost on a daily basis.

“5”  Steve Greene, 34; Steve Guttenberg, 61: “What were the underlying issues that started your journey to change? It may be hard to remember this, but try because it’s worth noting the differences and similarities between then and now.” Virgo

It was a change from a declining organization to what looked like a high technology company from the outside, establishing solutions to a list of problem areas, and then from out of nowhere the call of the unknown was triggered by a surprise merger.

“5”  Steve Aoki, 41: “Rituals are, essentially, habits with a heightened sense of meaning. You have a fantasy about incorporating certain rituals into your life. Start small, by attaching a small action to an already established habit.” Sagittarius

For today, yes.  But more so for what we called peeling away the layers of an onion.  During the merger right after the regulatory quiet period, we were stuck with two onions with very few rituals in common.  Our goal, though was to find where the two cultures began, identify their separate foundational stories and then build a common one for translating elements into a new enterprise.

“5”  Steve Nash, 45: “You’re looking out for others. You’ll focus on risk. You’ll dig with excellent questions. What are the unknown unknowns? Which solutions fare better than the alternatives?” Aquarius 

Maybe not for today, but definitely during the task force initiatives for defining and communicating how the merger would play out.

“4”  Steve Jobs, (1955 – 2011): “You know your values, and you think often about what you really want. But these things change. The shifts are palpable today. Reassess. You will surprise yourself.” Pisces

Is there ever a bad time not to reassess yourself?  Especially during a merger?

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4906 to 4990.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S3 E50 — Swinging with Systematic-Professionals, Sorta

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Hi and welcome to Saturday’s Episode 50 in Season 3 of  “My Paradoxically Normal Year” on this 22nd day of May in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E49 — Stealing Your Sign Without Doing the Time; S3 E48 — Is That an Ace Up Your Sleeve or Are You Just Glad to See Me?; S3 E47 — Why’s and How’s of the Genius Art of Procrastination

Related from Season Two, The Pandemic Year

S2 E50 — 5 Fundamental Uncertainties; S2 E49 — Navigating Waves of Disruption When You’ve Lost Your Bearings; S2 E48 — Tracking Millennials from One Resort to Another; S2 E47 — 27 Adventure Regions for Your Remote-Working Bucket List

Related from Season One, The Normal Year

S1 E50 – The Bias Brothers or Just Plain Losers?; S1 E49 — Magnetize the Version You Imagine; S1 E48 — Holiday TauBit Trumps Funk; S1 E47 — Day 47 of My 1-Year Experiment

I initially introduced this story as: 

17. Graduate Assistant Internship — 

Working for the State of California half time and professional services startup in the afternoons, as my first job in the field of psychology, and first mentioned in the beginning of “Volume Two Manuscript — WorkFit,” a work-in-progress.

Sig went missing.  As did Mary.  The rumor that floated in gossip streams at the state hospital was he suffered a heart attack and Mary caught a flight back to upstate New York.   

I wasn’t buying it.  

My sweet deal blew up.  

I’d been living the dream nestled in a small bungalow on Fernleaf in Corona del Mar on the western side of Pacific Coast Highway.  I hiked on a walkway over Bayside Drive, what for what may be 3 or 4 blocks to the bluffs overlooking the mouth to Newport Harbor and the small beach at Pirates Cove.  

If I walked the same distance, but east of my rental, I spooked ground squirrels and those owls who burrow in the ground through and open field to the office in Newport Center.  

Two things saved me.  

    • I could still hang on to my internship at the state hospital at the beginning of my psychology career and I met the love of my life, Emma the Baroness. At the hospital he supervised be in one program full of developmentally delayed clients and Les in another.   
    • As a business model was a doctor-knows-all in a pecking order of nurses and administrative staff. I was shocked with his out of the blue comment and his prescience when he told me I wouldn’t stay married long. I chalked up to his wisdom as a clinician, until looking back I wondered if he had recruited me for something else entirely.

In their private life, Sig and Mary swung if that is how you say swingers in the past tense.  

That fact only slowly emerged as celebrity-like friends of theirs visited our Institute office near the athletic club and the shopping destination overlooking Corona del Mar hidden in swaying palm trees and Balboa Island and Peninsula off in the distance, but still at the edge of the Pacific Ocean.  

Sig needed money to keep the Institute’s doors open.  

He put the touch on several of their swinging friends from Beverly Hills and others who streamed through our suite of offices to sample our bio-feedback services.  

The background story I eventually heard was Sig fled New York, left his wife, son and a psychology practice with Mary, his girlfriend,  and settled a mile or two just outside the border of Huntington Beach. 

Sig envisioned a business model similar to a franchise of bio-feedback centers in Southern California.  

We couldn’t find clients, let alone celebrity investors or potential franchisers.  But, the challenge opened my eyes to corporate medical and wellness centers in large organizations and eventually to several career changes.

So what happened to Sig?  

Did he fake his death to throw off his creditors?  I never found out and it wasn’t until later that I understood organizations and organization types that I see we were Systematic-Professionals.

We Systematic-Professionals come in four flavors — talent brands of experts who love their profession and their local location. In general we are known for methods and metrics. 

    • We prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.
    • We find occupational homes in university research centers, professional practices, academic institutions and in standards-setting associations. 
    • Our identity is tied to their profession.

Systematic-Professionals by the very nature of their work make the best candidates for developing a Mobile KnowCo that allows them to live and work anywhere in the world. 

Which made it easy for Sig to leave his practice in New York, affiliate with a state hospital in Orange County, and launch BMI.

But, many stay in one place –- in or around university towns or urban and suburban centers where they find clients for their services.

Which led to “Knowledge Banking” many years later, when I looked around and asked, “Should I stay or should I go?”

Random ones that make me want change my sign.

Ha!  Too bad this wasn’t Sig’s birthday, right.  Maybe we could travel back in time and find his investors to fund BMI.  And, this ain’t my birthday, but the lessons I learned and took note of paid dividends for me over my career trajectories.

Today’s Holiday Birthday:

A rebellious spirit pervades. The rules you break will liberate you. You’ll attract investors. The money helps you get a project off the ground, but there’s even more value in the time and lessons you gain. To repeat this success will bring you exponentially more, so take careful notes, pay attention and be methodical.

“5”  Steve McQueen (1930 – 1980): “Success in one area of life won’t automatically bring success in other areas, but certain basic principles will apply universally. The work is best chunked down into small steps and mastered in order.” Aries

Yup, Steve chunking is good.  I used to call it knowledge chunking, breaking down lessons learned into knowledge nuggets so you could apply them in a variety of settings.

“4”  Steve Smith, 30, Stevie Nicks, 72: “There’s a time to keep score, and a time to indulge and share without worrying the least bit about who gave what. Scorekeeping turns giving and receiving into a job or a game instead of a spiritual act or a pure pleasure.” Gemini

Thanks Smithy and Stevie.  This reminds me of research I stumbled upon in my behavior modification days.  If you rewarded kids who truly enjoyed math with stars and tokens they grew to hate math.  I’m not sure about the spiritual corollary, but I’ll take it.

“5”  Steve Aoki, 41: “You’ll reach a turning point in your work. Pause here a while to really consider the options. Once you pick a direction, its reversal, though not impossible, will be awkward and time-consuming.” Sagittarius

Wow, Steve.  Not only did my physical therapist know who you were and shared your sign, but your Holiday Tau proves meaningful to me today.  I’m writing up my report about Phase 1, including the expansion of the 1-year natural experimental format into our pandemic year somewhat reluctantly, while I figure out Phase 2 in which I solicit TauBits from real Steves.  I’m thinking through my strategy attempting to gauge how much time and effort it will require, versus my return-on-investment.

“4”  Steve Harvey, 62: “While you’d rather go into a game with a strategy, those require time you won’t have today. So, the best strategy will be to stay on high alert for clues and trust your instincts.”  Capricorn

Since when Steve are you in collusion with Aoki?  Here’s my takeaway when I combine both of your Holiday Taus — keep an evolving scenario in the background, but start with small steps so I can iterate without reinventing the wheel and essentially starting over.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of 36 digital magazines jumps from 8203 to 8218 organically grown followers.

Foresight

Quality-of-Life

Long-Form

    • “Why?: What Makes Us Curious,” by Mario Livio. “… socially shared myths, rituals, and symbolism were most likely the first sophisticated responses to nagging why and how questions and were therefore the fruits of curiosity. The chain reaction that resulted from the positive feedback between curiosity and language turned Homo sapiens into a powerful intellect, with self-awareness and an inner life.”

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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S2 E105 — When Cosmic Leads to Decline, Pair Extremes Intentionally

It’s one thing to force the “jump to a winning reinvention path” through a major restructuring of people, processes, technologies and organization rearrangement. It’s quite another to develop the competency in-house to do it over and over again as needed.

“5”  Steve Zahn, 51: “Virtue is best delivered with humility, talent with vulnerability, might with mercy. The cosmic packaging doesn’t always team the right qualities together so you’ll do some intentional pairing.” Scorpio

Hi and welcome to Friday’s Episode 105 in Season 2 of  “My Pandemic Year Natural Experiment” on this 29th day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E104 — Worst Monday Ever. Very, Very Grim …; S2 E103 — Confronting Fear, Uncertainty, Doubt, Resistance and Unrelenting Stress ; S2 E102 — Caught by Surprise in a Major Gut-Wrenching Decline

Related from Season One, the Normal Year

S1 E105 — Will Fortune Smile on Us Later in the Evening?; S1 E104 — How Yesterday’s Success Triggers Tomorrow’s Failure; S1 E103 — Innies and Outies and Other Potential Catastrophes; S1 E102 — Why Is It Always Hidden in the Fine Print?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress. In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth, Maturity, Decline and now Reinvention stages.  

But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles, yours included.

The prescription for decline, usually purchased during advanced stages of the “Mature Matrix” disease, is to bring in a new management discipline and the talent that can re-capture breakthrough product innovations while outsourcing non-core competencies

It’s one thing to force the “jump to a winning reinvention path” through a major restructuring of people, processes, technologies and organization rearrangement. It’s quite another to develop the competency in-house to do it over and over again as needed.

It requires the right mix of internal change agents and knowledge managers to reinvent the enterprise and breathe new life into old procedures and processes relevant as the newer proprietary best practices.

But, reinvention begins before the organization leaves maturity and falls into decline in most technology-driven organizations, or after when a disruptive transformation is forced and lessons want to be learned in organizational memory.

A “Chief Reinvention Officer” assembles a team from talent profiles that previously had been skipped over from each of the four major organization types.

In maturing and declining organizations people in the system can’t see the changes that are happening in their environment.  

This is so insidious that frequently the data that they ignore have to do with factors that could literally drive them out of business.  

Growth Stage Key Success Factor Leading to a Crisis New Success Key 
Start Up Loosen  Leadership Tighten
Emerging Tighten Functional Loosen
Rapid Loosen  Autonomy Tighten
Sustained Tighten Repetition Loosen
Maturity Loosen Control Tighten
Decline Tighten Red Tape Loosen

But, 102 Thought Leaders and 113 Idea Packers only start the reinvention process.  It takes a maverick combination of talent to succeed — 104 R&D Experimenters, 106 Operational Accelerants, 109 Internal Change Agents and 115 Professional Practitioners.

To break out of Red Tape Crisis requires the acquisition of or the return of new dance partners — the last of “red” Paradoxy-Moron innovator tribes — the 104 R&D Experimenters who produce new niche breakthrough products.

They’re the masters of collaboration tools and they participate in all sorts of discovery and innovation through their worldwide web-like networks.

But, within the mature organization, they are the most disruptive. Recognizing the external signals of impending decline and acting on them requires foresight. So recognition and execution usually only occur after it is too late to mobilize in time to avoid a decline.

They have to keep the independent, entrepreneurial spirit alive by leading a skunk works for reinventing, reengineering or continuously innovating. 

The “green” 106 Operational Accelerants the last of the four Emerging-Entrepreneurs talent profiles take the emerging core competency further by developing operationally excellent processes — streamlined, efficient and incrementally improved — while deciding which of the non-essentials are outsourced. 

The “tan” 109 Internal Change Agents create the demand for change and execute strategies to minimize resistance critical to innovative and operational success. 

And, finally,  those in “blue”, the last of the Systematic-Professionals,  115 Professional Practitioners may enjoy mastering  a new niche as part entrepreneur and part professional services delivery person. They’re needed to apply proprietary best practices and knowledge gleaned from the growing “intraprenerial proof of concepts” while measuring results the rest of the organization can more easily digest and trust.

“Wait a minute,” you may say. 

According to the Organization Type model the “Red” Paradoxy-Morons and “Tan” Sustaining-Associates” represent polar opposites in just the same way that “Green” Emerging-Entrepreneurs and “Blue” Systematic-Professionals do.

The first shows Disruptive Innovation at the extreme opposite corner from the Sustained Improvement extreme.  The same is true for the diagonal running from   Emerging Knowledge to Embedded Knowledge. 

Of course you are right. 

When it comes to identifying worse fit kinds of organizations.  Because those end points usually lie along the path of highest resistance.

Usually those combinations represent polar opposites dedicated to the highest degrees of disruptive innovation, independence, speed, embedded knowledge, improvement, affiliation and mastery. 

But, if you look closely the four Reinvention Talent Profiles do not embody the highest degree, but rather only medium degrees:

    • 104 R&D Experimenters — Medium degrees of disruptive innovation, independence and speed.
    • 106 Operational Accelerants — Medium degrees of new knowledge, affiliation and speed.
    • 109 Internal Change Agents — Medium degrees of improvement, affiliation and mastery
    • 115 Professional Practitioners — Medium degrees of embedded knowledge, improvement and mastery.

Once a Chief Reinvention Officer builds the team allowing for differences to surface during the storming phase and they begin to learn from each other more collaboratively they become a new model for how a Reinvented organization can be run.

Evidence

“5”  Steve Zahn, 51: “Virtue is best delivered with humility, talent with vulnerability, might with mercy. The cosmic packaging doesn’t always team the right qualities together so you’ll do some intentional pairing.” Scorpio

A Reinvention team doesn’t mesh well especially in the forming stage.  You have to allow members from opposite organization types to argue, become frustrated with each other until differences bring out better understanding.  

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “The general public may not be your best audience. Niche down. Once you aim your talent where people are likely to be responsive, you’ll find many to play along.”  Aries 

Depend on the internal change agents to help identify those like-minded people attracted to new niche, but critical paths.

“4”  Steve Howey, 42: “Mistakes will be made. The way of progress is to admit to them, deal with the problem, learn from the sequence and either build on that or move along to the next thing.” Cancer

You have to allow for the messy, mistake filled beginnings before normalization takes hold and sets the stage for high performance. 

“5”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “To keep from falling behind, look ahead. Figure out what you might need up there. Grab it and keep walking. Soon, you’ll be looking back and offering advice to the people who stand where you are now.” Leo

The task leads you into first time adventures where the outcome is uncertain filled with highly resistant coworkers.  At first they’ll line up against you until they notice the positive changes they can begin to trust.

Steve Aoki, 41: “Boats that beat against the current may expend great effort only to be borne back. Distance will only be achieved in accordance with the wind and tides.” Sagittarius

You have to expect highly resistant going in the beginning.  Look for those early adaptors who may provide budget and influence necessary to turn the tide your way.

Steve Jobs, (1955 – 2011): “Worry helps no one, least of all you. Think about how you want things to go, and then prepare for that. Direct your positive thoughts and energy to the situation and all will be well.” Pisces

It’s always uphill.  But with the right kind of core foundational story, an inclusive vision and a mission others can swallow you’ll find more people who can lend a hand.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

 

Posted on

S2 E101 — The Story of Strange Bedfellows Saving the Day

If the slow moving, status quo loving cruise ship falls into desperate straits the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

Hi and welcome to Saturday’s Episode 101 in Season 2 of  “My Pandemic Year Natural Experiment” on this 2nd day of August in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E100 — Live, Love, Work, Play, Invest and Leave a Legacy; S2 E99 — Why Pay Over $100,000 When You Don’t Have To? ; S2 E98 — Why Your Company Simply Won’t Make It Out of Puberty

Related from Season One, the Normal Year

S1 E101 — From Saint to Soul Mate and Trusted Friend; S1 E100 — Running out of Determination and Grit by the 100th Day ; S1 E99 — What’s in a Name? Baby Boy Names?; S1 E98 — Why Can’t I Leave 26 Orphans for a Well Deserved Vacation?

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In previous episodes we described Start Up, Emerging Growth, Rapid Growth, Sustained Growth and Maturity stages.  But, each with the emphasis on how a specific stage provides another better fit opportunity for one or more of 16 Talent Profiles

Consequences of Not Mastering Growth Crises

Image Credit: Stephen G. Howard  Copyright 2020

 We described two mini case studies of what it was like working behind the scenes at a mature companies in a financial, in a consumer industries and in another century-old university system — Part One and Two.

Decline

Strange bedfellow feel attracted to declining organizations. One drawn to the crisis from the “Blue Box” of Systematic-Professionals and the other from the “Red Box” of Paradoxy-Morons. You’ll see an interesting partnership formed by 113 Idea Packagers (Blue) and 102 Thought Leaders (Red).

16 Talent Profiles by Organization Type

Image Credit: Stephen G. Howard  Copyright 2020

Why?

A company or any organization that has been successfully operating for over 40 years, and especially those that have been around for a century or longer, like our last three examples, over extend their prevailing business model and the systems required to operate in the status quo.

You could say, and you wouldn’t be wrong, they fall victim to maturity “group think” that collectively filters out information from the margins — where emerging competition fester. 

Set in their ways, mature organizations will do almost anything to repeat the success factors derived from building on what has worked for years and maybe generations. 

They recruit, develop and retain, all most unconsciously like-minded people with similar backgrounds and education.

They build layer upon layer of complex organizational structures and operating systems which divorce them from director customer contact, which start ups and growth companies build strong relationships with.  

Their expertise becomes highly specialized, but their research and development functions don’t really benefit from direct market feedback and shifting customer requirements.

A mature culture resists any threat to their status quo until it is too late and they become victim to their own Red-Tape Crisis.

In short, reversing the risk adverse, red tape-poisoned culture requires outside intervention with a newer perspective while the company restructures, downsizes and outsources costly internal operations.

The outside partnership blends combinations high degrees of independence with medium degrees of disruptive innovation, speed, embedded knowledge, improvement and mastery.

The 113 Idea Packagers work well in settings that require outside-the-system perspective when information filtering contributes to decline. They provide the conceptual framework by which manuals, organizational procedures, and even work assignments are translated and put into action. 

They also tend to be impatient with the bureaucracy, rigid hierarchies, and politics prevalent in many professions, preferring to work informally with others as equals. But, 113 Idea Packagers use cleverness and independent thinking to problem-solve and reinvent, and in an easygoing, unassuming manner prod organizational change and improvement towards restructuring, downsizing, outsourcing and other relevant solutions to the red tape crisis.

Why a partnership with talent from a Paradoxy-Moron culture? While 102 Thought Leaders share a high degree of independence with 113 Idea Packagers they’re attracted to medium degrees of speed and disruptive innovation.  If the slow moving, status quo loving cruise ship falls into desperate straights the captain needs new strategic steering and a new sense of urgency to keep from running aground. 

Evidence

“4”  Steve Zahn, 51: “The remedy to get past fear and discomfort is to do the very thing you would most want to avoid. You don’t have to do it a lot though because once or twice will get you over things quite nicely today.”Scorpio

Almost every effort to change a mature organization is met with overwhelming resistance, fear and discomfort.  Also FUD — fear, uncertainty and doubt.  That’s why the new direction provided in collaboration with thought leader requires an idea packager to cement a tangible future the remaining employees can believe in.

Random ones that make me want change my sign.

Today’s Holiday Birthday:  

Your projects do not have to be lucrative for you to consider them a success, and yet you’ll have the pleasure of many different beneficial outcomes flowing from your work, including financial gain. Young and inexperienced people will follow your lead and be better for it. New relationships start the year off with style.

How awesome is that?  Too bad this ain’t my birthday so I can claim it.  If it’s yours, please be my guest!

“3”  Steve McQueen (1930 – 1980): “You already know what you like, so do something else. Better to find out that you have a great range of likes than to narrow your scope and be stuck trying to satisfy niche preferences.”  Aries 

One of the lessons I learned over a 5 year employment in a declining company is you need to quickly volunteer for projects to add value in the downsizing, and then during the rightsizing and then back to innovation in the reinvention upsizing.

“5”  Steve Howey, 42: “Human perception (and indeed, survival) depends on filtering out more than what we let into our awareness. You may be noticing a lot more than the others. Try not to hold it against them.” Cancer

As in groupthink in a declining organization that may not realize it yet?

“4” Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “It’s going well. It doesn’t mean that all the lights are green or that the journey is comfortable, cool and frustration-free. It just means that you are actually getting somewhere.” Leo

I once was told that Start Ups don’t realize they are out of business until 6 months afterwards.  He never told me how long it took for Mature companies to realize they peaked and were on the downside of their incredible run.  I’m sure a thought leader could reveal how much time was left.

“3” Steve Greene, 34; Steve Guttenberg, 61: “When you know where you want to go but not how to get there, don’t worry. You’ll figure it out. If you don’t know where to go, then wait until you get an idea. Better to sit and conserve your energy than to aimlessly wander.” Virgo

In mature organizations on the decline require thought leaders to help provide the “where” and idea packagers to help select which wave of change to embrace and how to surf it to shore.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4733 to 4807.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

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S2 E85 — How to Up the Odds in Your Favor

Up until this point, the discussion about better and worse fit jobs and clients focused on me for illustrative purposes.  But you may have, hopefully, noticed an affinity for one or more of the four organizations.  And you may have felt an attraction to one or more of the 16 talent profiles which define an employer’s culture.  

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72: “It would be cool if you had a manual for this project, but all the information out there is either too plentiful or too scanty to be of use to you. Reach out to a mentor for information that’s the right size.” Virgo

Hi and welcome to Saturday’s Episode 85 in Season 2 of  “My Pandemic Year Natural Experiment” on this 25th day of July in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E84 — Maybe Robin Hood Got It Right After All, Eh?; S2 E83 — Why Shouldn’t You Always Lean On Things That Worked Before?; S2 E82 — How Do You Inject Innovation into a Century’s Old Company?

Related from Season One, the Normal Year

S1 E85 — What happens when the fear subsides?; S1 E84 — Crisis averted?  Energy depleted?  What are we going to do?; S1 E83 —The Tau of Steves: What You Don’t Know Could Fill a Book; S1 E82 — Why Writers Aren’t the Only Endangered Species. Sigh.

Context

This is a continuation of “Volume Two Manuscript — WorkFit” a work-in-progress.

In recent episodes (S2 E78, S2 E80, S2 E82 and S2 E84) I shared my Worse and Better fit experiences to illustrate a little more in depth description of what it is like working in and for clients in Paradoxy-Morons, Emerging-Entrepreneurs, Sustaining-Associates and Systematic-Professionals.

In this episode, let me summarize the key points you may to know to avoid your next career disaster.

Four Talent Profiles Attracted to Paradoxy-Moron Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Paradoxy-Morons tick?

Disruptive Innovation, Independence and Speed

They notice how limited the traditional, status quo solves the really complex problems and challenges

Disrupting. 

A fast-paced, innovative culture that attracts and retains the best of the best. 

Motto?

“It’s better to seek forgiveness than to ask permission.”

What are their unique challenges? 

        • They champion paradigms based on new science discoveries.
        • Once is not enough. From one world beater to several again an again
        • Finding commercial applications of disruptive innovation in the form of new product categories — which haven’t been proven until flawed prototypes and buggy technology work themselves out

What are the takeaways?  

Innovations have to come faster.  Concurrent overlapping talent demands.

In the start up stage they are capable of anticipating something new and act decisively to establish a new market, industry, technology or a new scientific discipline.

Which Talent Profiles find a better fit with Paradoxy-Morons?

        • 101 PMBI Breakpoint Inventors
        • 102 PMTL Thought Leaders
        • 103 PMCI Commercial Innovators 
        • 104 R&D Experimenters

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Sustaining-Associates with their emphasis on:

          • Higher degrees of Sustained Improvement, Affiliation and Mastery
          • Building predictably upon past history and loyal customer retention.

Four Talent Profiles Attracted to Emerging-Entrepreneur Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Emerging-Entrepreneurs tick?

They rapidly introduce new products into new rapidly moving niches while capturing emerging knowledge no-one else has and based on that experience introduce tweets to early business formulas.

Bias for Action. 

New Knowledge, Affiliation and Speed

Knowledge creation — teams introduce new products by applying emerging new knowledge for a competitive advantage.

Motto?

“There’s no time like the present”

What are their unique challenges? 

        • The 20% accomplish 80% of the results.
        • They learn rapidly by doing.
        • Figuring out what has to happen to boost performance with fewer and fewer trials and errors.

What are the takeaways?  

Imagine a relay race with individual record holders.  But, it takes flawless baton passing as a team to achieve world-class status.

Affiliation bonding is to the team.  It’s up to the team to learn the fastest way to take a new idea and introduce it into the marketplace.

They need to guard their organization’s core capabilities and emerging proprietary processes while quickly managing increasing degrees of complexity as they grow.

Which Talent Profiles find a better fit with Emerging-Entrepreneurs?

          • 105 EEMA Marketing Athletes
          • 106 EEOA Operational Accelerants
          • 107 EERPT Resilient Product Teams 
          • 108 EECBG Core Business Groups

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020 

Systematic-Professionals with their emphasis on: 

          • Higher degrees of Embedded Knowledge, Independence and Mastery
          • Classified, categorized, tested and benchmarked knowledge.

Four Talent Profiles Attracted to Sustaining-Associate Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Sustaining-Associates tick?

112 SALS Loyal Survivalists anchor the Sustaining-Associates culture. They manage people, technologies, processes, and organizational structures to sustain the innovation they’ve already mastered. Employees identify with the organization and have high affiliation needs that favor slower paced industries and cultures.

Brand Loyalty. 

Sustained Improvement, Affiliation and Mastery

Building predictably upon past history and loyal customer retention.

Motto?

“If it win’t broke don’t fix it.”

What are their unique challenges? 

        • Missing competitive threats and responding too late.
        • Resting on their traditional successes.
        • Preparing the next generation of leaders for a different competitive environment.

What are the takeaways?  

To mature and survive their brand needs to be accepted by the majority of the total available market.

A loyal affiliated talent culture needs constant retention so associates maintain the organization’s reputation.

Through their behaviors they develop a trust mark that keeps bringing long-term customers back again and again

Which Talent Profiles find a better fit with Sustaining-Associates?

      • 109 SAICA Internal Change Agents
      • 110 SAAS Analytical Specialists
      • 111 SAAT Agile Tiger Teams 
      • 112 SALS  Loyal Survivalists

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Paradoxy-Morons with their emphasis on: 

          • Higher degrees of Disruptive Innovation, Independence and Speed
          • How limited the traditional, status quo solves the really complex problems and challenges

Four Talent Profiles Attracted to Systematic-Professional Organizations

Image Credit: Stephen G. Howard  Copyright 2020

Summary

What makes Systematic-Professionals tick?

These are the experts who love their profession instead of a specific organization like Sustaining-Associates do. They’re the Idea Packagers, Professional Practitioners, Traditional Institutionalists in standards-setting associations led by well-known Branded Experts in the field.

Advanced Degrees and Certifications. 

Embedded Knowledge, Independence and Mastery

Emerging knowledge is classified, categorized, tested and benchmarked.

Motto?

“Robin Hood had it right”

What are their unique challenges? 

        • Research into complex problems and complicated large systems
        • Working in knowledge organizations and consulting partnerships.
        • Application of proprietary best practices and knowledge gleaned from their benchmark databases.

What are the takeaways?  

Methods and Metrics.  They prefer to distance themselves to remain objective and follow a well-articulated and tested methodology.

Their majority of clients are large-cap companies, government partners and the medical industry systems.

Studying these organizations provides a giant learning laboratory.

Acknowledged expertise attracts potential clients.

Rainmakers play an outsized role developing new and repeat business. 

Which Talent Profiles find a better fit with Systematic-Professionals?

          • 113 SPIC Idea Packagers
          • 114 SPBE Brand-as-Experts
          • 115 SPPP Professional Practitioners 
          • 116 SPIT Institutional Traditionalists

In which organization will they find a worse fit?

Image Credit: Stephen G. Howard  Copyright 2020

Emerging-Entrepreneurs with their emphasis on: 

          • Higher degrees of New Knowledge, Affiliation and Speed
          • Knowledge creation — teams introduce new products by applying emerging new knowledge for a competitive advantage.

Up until this point.

The discussion about better and worse fit focused on me, for illustrative purposes.  Hopefully, you may have noticed an affinity for one or more of the organizations.  And you may have felt a tendency for one or more of the 16 talent profiles.  

Next up,

We’ll build on better and worse fit options as we review stages of organizational growth from Start Up to Maturity and from Decline to Reinvention.  

But, first what do the Steves offer as TauBits of Wisdom?

Evidence

“5”  Steve Zahn, 51: “Things may not change immediately or even slowly, but the important thing is that they will change eventually. Never give in to cynicism. Your mind is made for beautiful thinking.” Scorpio

Got it, you are preaching to the choir with the first sentence.  It’s the second one that is extremely hard for me in this pandemic world today.

Random ones that make me want change my sign.

“4”  Steve McQueen (1930 – 1980): “If you worry about what you are going to say, then it will prevent you from listening to what is being said. Whatever you can do to put yourself at ease will give you an advantage.” Aries  

Gotta tell you I followed this TauBit of Wisdom after learning it the hard way.  I was so intimidated by advising former Vice Presidents and CEOs when I never was one, until I asked a simple question, “What have you been doing about …?” and listened.

“3”  Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “Are you holding on to false hope? No. Hope, in and of itself, is an act of truth and light. Believe the best and hold on, white-knuckled, to that version.” Taurus 

Or does hope lead to false expectations? And do false expectations lead to confirmation bias.  And does confirmation bias lead on a slippery slope to conspiracy theories?  Seem like it, eh?

“4”  Steve Smith, 30: “Your head and your heart have not had a meeting in a while, and they will go in two different directions until you bring them into alignment through something peaceful, like meditation, dance or creative play.” Gemini

I choose the first and last alignment choices.

“4”  Steve Howey, 42: “Make space. Get rid of things before you have a replacement. Emptiness is not nothingness. Space is a “something” even if you don’t know what it is. Potential counts.” Cancer

Yeah, I see how being cooped up for so long drives you a little crazy without space.

“4”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Assume that people are doing their very best. If they don’t act like this is the case, they may be consumed with fighting a battle you do not know about. Give the benefit of the doubt wherever possible.” Leo

I’ll have to repeat this over and over today for when I venture out to my local Ralph’s grocery store and encounter the number of unmasked COVID-19 spreaders.

“5”  Steve Greene, 34; Steve Guttenberg, 61; Stephen King, 72: “It would be cool if you had a manual for this project, but all the information out there is either too plentiful or too scanty to be of use to you. Reach out to a mentor for information that’s the right size.” Virgo

OK, it would have been cool years ago when I conducted my original research for this work-in-progress, my WorkFit manuscript. Maybe you can use it as a manual for you.

“5”  Steve Harvey, 62: “You won’t get that push from the world today, so you’ll have to give it to yourself. Do so in the form of an intention. Setting an intention leads to actions you wouldn’t have taken otherwise.” Capricorn

Totally see how this TauBit applies — in a lockdown pandemic world intention comes a little easier for us introverts.

“4”  Steve Jobs, (1955 – 2011): “You’ll thank the roadblock, as it helps you find your own path. You’ll thank the mistakes, as they are your best teachers. You’ll thank the enemy that keeps you so strong.” Pisces

So, two out of three is still pretty good, right?

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 4397 to 4427.

Foresight

Quality-of-Life

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

Posted on

S3 E37 — Tell Me More Lies I Can Believe In

People like us discover to our horror that old routines, rather than solving problems, intensify them in a stressed out situation.  Super simplifiers are the temporary true believers.  They seek an idea or single neat equation which explains all the complex novelties surrounding them.

“5”  Steve McQueen (1930 – 1980): “There’s something of value you don’t want to lose. This is what’s standing between you and a change. The shift will only be possible after you’ve reckoned with your feelings and deemed the loss to be necessary.”  Aries

Hi and welcome to Friday’s Episode 37 in Season 3 of  “My Paradoxically Normal Year” on this 30th day of April in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E36 — Placebo, Meaningful Coincidence or Just Feeling Lucky; S3 E35 — This Ain’t No Zemblanity; S3 E34 — Why You’re Susceptible to Subliminal Suggestions Like …

Related from Season Two, The Pandemic Year

S2 E37 — How Deep is the Chasm? What Do We Do?; S2 E36 — Turning Lemons into Margaritas; S2 E35 — Was this Pandemic Year a 1-Off or New Way of Life?; S2 E34 — Why Is This Kicking Off the 4th Industrial Revolution?

Related from Season One, The Normal Year

S1 E37 — Day 37 of My 1-Year Experiment; S1 E36 — Day 36 of My 1-Year Experiment; S1 E35 — Day 35 of My 1-Year Experiment ; S1 E34 — Day 34 of My 1-Year Experiment

Context

I’m your host, a Steve, who feels lucky for having you join us.  Right about now you’re probably asking yourself, how did I get here and where is this going?  

While, if you know me at all, I’m a “Whys Guy” building a trail from Tau to now — you know I’m writing up the Report’s Conclusion Section of The One-Year Natural Experiment which now explores Super Simplification as a potential reason for why so many people fall for “Lies they can believe in.”

Here’s my work-in-progress drawing upon notes I took while reading “Future Shock” by Alvin Toffler, a classic I feel which still holds up.

Deepening Sense of Confusion

As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation.

Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty.  

Our intellectual bewilderment leads to disorientation at the level of personal values.  

Decision stress results from acceleration, novelty and diversity conflicts.

Acceleration Pressures Us to Make Quick Decisions. 

Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  

The result is a slower reaction time.

Feeling Decision Stress 

Non-productive responses to decision stress usually prove only to deepen the unprepared and adaptive difficulties.

A person in a stressed out situation discovers to his horror that old routines, “rather than solving problems, intensify them.”  

      • The Denier blocks out his senses avoiding change until he can no longer keep it out.  Instead of a sequence of manageable problems his encounter becomes a single massive life crisis. 
      • The Specialist ignores the big picture blocking out all novel ideas except in his specialty.  Superficially he copes well until he wakes up one day to find his specialty obsolete or transformed beyond recognition.
      • The Reversionist obsessively sticks to the past coping patterns which are obsolete while voicing a preference to return to a time when life operated at a slower pace.  
      • The Super Simplifier can be called the temporary true believer.  An idea or single neat equation is sought to explain all the complex novelties surrounding him.

Productive adaptive skills include the ability to affiliate and disaffiliate in a more transient society.  

A permanent employee goes into shock when forced out into the street. But the more mobile, flexibly-focused professional, academic, upper management class has ties across wide physical space and has more functional relationships which make it easy to duplicate in the case of a lost job.

The trick Toffler reveals is to turn crisis into opportunity, not merely to survive but to crest the ensuing waves of change. 

      • The challenge is to grow and to gain a new sense of mastery over our own destinies.  
      • Over the next thirty to forty years as we are faced with a “blinding succession of new temporary cultures,” the strategy becomes to design new personal and social change regulators.  
      • Toffler says we need to meet invention with invention, to develop an array of creative strategies to shape, deflect, accelerate and decelerate change selectively

Evidence

Check it out.  Zahnny would you say your Holiday Tau more comfortably describes a denier or a reversion loving OK Boomer rocking on your porch?

“5”  Steve Zahn, 51: “It’s said that complaining is like a rocking chair; a comfort though it never goes anywhere. Arguably, those who find comfort in complaining provide far less of it to everyone within earshot. Luckily, you know when to use your feet.” Scorpio

Random ones that make me want change my sign.

Today’s Holiday Birthday: 

The endeavor becomes possible because you believe it is possible. You’ll build skills and adopt new modes of thought. It is fortifying beyond measure to know you are growing in mind and spirit. In June, you’ll dedicate yourself to growing in financial ways, too, as your dream needs real-world assets to back it up.

What about you, our Patron Saint?  Is your Holiday Tau a path forward for a specialist like me or a reversion-loving Emma the Baroness?

“5”  Steve McQueen (1930 – 1980): “There’s something of value you don’t want to lose. This is what’s standing between you and a change. The shift will only be possible after you’ve reckoned with your feelings and deemed the loss to be necessary.”  Aries

Hi Howey, I’m guessing your TauBit of Wisdom is a shot across my specialist bow.  Am I right? Or is it what you do when you and Zahnny team up and you’ve heard enough?  Are you two conspiring?

“4”  Steve Howey, 42: “To talk about what you know and listen when you don’t seems so simple, but many will violate the rule. They speak to fill the void or get attention — tiresome. All you have to do is politely excuse yourself.” Cancer

Okay, Aoki I’m feeling a prescription for all four “dysfunctional” reactions might lie in your Holiday Tau.  Am I right?

“5”  Steve Aoki, 41: “Explore, decide, change your mind — all part of the process. Anyone who gives you a hard time about this doesn’t fully understand your creativity. Believe in your vision enough for anyone who can’t see it.” Sagittarius

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of digital magazines jumps from 8003 to 8088 organically grown followers

Foresight

Quality-of-Life  

Long-Form

    • I enjoy any of the Harry Bosch detective books in the series authored by Michael Connelly.  “A Darkness More Than Night,” described “A strange constricting feeling filled his gut. He didn’t believe in coincidences… (It) was a coincidence that even a believer in coincidence would have a difficult time accepting.”So much for detectives, tying up loose ends, relying on their hunches and reordering data, information and witness first hand accounts. 
    • Or, in “Black Box,” Connelly’s latest Harry Bosch adventure he writes, “But Bosch stayed positive.  He’d gotten lucky with Pistol Pete and the serial number.  There was no reason to think it wouldn’t hold.”  Of course, Harry had a run in with his newer Lieutenant a page or two later … “So much for his luck holding… he felt that more than his luck suddenly ebbing away.  His momentum and positive attitude were eroding. It suddenly felt like it was getting dark out.” 
    • “Future Shock” by Alvin Toffler, a classic I feel which still holds up. As the pace of change quickens we experience self-doubt, anxiety and fear.  We become tense and tire easily, until we are overwhelmed, face-to-face with a crisis situation. Without a clear grasp of relevant reality or beginning with clearly defined values and priorities, we feel a deepening sense of confusion and uncertainty. Our intellectual bewilderment leads to disorientation at the level of personal values. Decision stress results from acceleration, novelty and diversity conflicts. Acceleration pressures us to make quick decisions. Novelty increases the difficulty and length of time while diversity intensifies the anxiety with an increase in the number of options and the amount of information needed to process.  The result is a slower reaction time.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

Posted on

S2 E68 — Take More Breakthrough Showers

When compared with previous industrial revolutions, the Fourth Industrial Revolution is evolving at an exponential rather than a linear pace.

“5”  Steve McQueen (1930 – 1980): “The people around you may be too busy executing the action to pause and consider why they are doing it or whether there might be a better way. That’s where you come in — the witness with an objective overview.”  Aries

Hi and welcome to Sunday’s Episode 68 in Season 2 of  “My Pandemic Year Natural Experiment” on this 21st day of June in the summer of 2020.  

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Season One and Two are a two-year examination of how bits of wisdom changed during the “normal” pre-pandemic and then in this unfolding pandemic year.

Previously in Season Two, the Pandemic Year

S2 E67 — Here’s What I Didn’t Know That Will Help You; S2 E66 — The Romance of a Good Humor Man in Detroit; S2 E65 — Pandemic Uncovered 11 Life-Changing Secrets You Shouldn’t Ignore

Related from Season One, the Normal Year

S1 E68 — Overcompensating for Disappointing Results?; S1 E67 — Don’t Misunderstand Me; S1 E66 — Do Your Proposals Lead to Contracts?; S1 E65 — Focus Your Mental Energy 

Context

This is the continuing story of how I learned important lessons by graduating at the top of my class from the school of hard knocks and is an introduction for the second volume of books I described in the previous episode.  

Company of the Year to Start Up

Four of us left to start-up a business to business (B2B) company that bottled the magic we performed believing that all other companies requiring reinvention through highly rejuvenated leaders would be beating down our doors.  

Wrong.  

Even though one of us had left an advertising agency kinda like “Mad Men” in favor of pursuing a physics degree we couldn’t get enough traction fast enough in the marketplace.

The dreamed lived on, but the opportunities failed to materialize.  

Paradoxy-Moron Wannabe

“In your area of expertise, you’re a forward-thinker.  Trend-chasing would put you behind.”

But, wait. Let’s take a moment ask an important question. How do you become a forward thinker if you don’t do what I’ve done over the years? 

Maybe not chase trends, but anticipate their impact on industries, client organizations, employers, investment portfolios, business decisions, career trajectories and major decisions I’ve faced at critical junctures.  

I learned I was the conceptualizer and co-intuitor addicted to trends and innovation and the new knowledge that emerged through application.  

Again, not the closer. 

 “What you’re standing in looks a lot like the river from yesterday and can be maneuvered as such.”

I’m pretty sure I’ve already stipulated that I’m a fan of Steve Jobs, mostly for his brand of disruptive innovation — creating new rules for an older industry.  

It’s his spirit that reminds me of a quote, I believe came from Joel Barker originally:

“Mastering new rules is like trying to cross a white-water river. If you can anticipate the whirlpools and the changes in the current, if you can anticipate the landing on the other shore, you have a much better chance of getting across that river successfully.”

And I felt a strong pull towards what I’ve come to name the “Paradoxy-Moron” organization type.  A talent culture that thrives on high degrees of disruptive innovation, independence and speed.

“Project yourself to the far future.  What you see there will help you create your best strategy.”

I recently published “Knowing About New Possibilities Gives You More Choices. Check These Out” on my website, Know Laboratories: Thriving in an Age of Accelerating Uncertainty. 

The main point was:

When compared with previous industrial revolutions, the Fourth Industrial Revolution is evolving at an exponential rather than a linear pace.

But, I digress.

Learning Enterprise Initiatives

At the turn of the decade I transitioned from president-elect to president of the training and development association.  They were heady times for taking on the “Learning Enterprise Initiatives” forging alliances among corporate education, technical training schools, colleges and universities and community colleges.  

My focus as written in monthly columns for the association’s newsletter  had always been on the amazing future opportunities the new decade could bring.  And speculation about impending threats and opportunities for us in the “Learning Enterprise” and for the talent in our organizations.

I figured by “putting it out there” my next “Strategic Safari” opportunity would materialize.

But, instead for the next two or so years I joined a past-president and a former colleague in their training and development professional services firm so my family could eat and we could pay our mortgage.  

Avoid Supervisory Training Gigs

I learned the basic business model in the training business was all about you finding clients that need supervisory training, developing a customized curriculum from scratch but retaining the rights to what you developed for a previous client and then repackaging the offerings for your new client.  

That made sense to my growing knowledge management “Robin Hood” sense of repurposing what you’ve done to grow revenue.  

But, I also learned I wasn’t cut out to turn out and deliver supervisory courses for clients like a university hospital, a transportation agency, or even to three technology companies.  

I lost interest in management training  for slow moving mature organization types.  I craved the adrenalin rush of working in Paradoxy-Moron companies. 

It just didn’t satisfy the idea packaging talent I had developed when ideas were old and trending towards commodity knowledge.

Going in I didn’t know that the talent culture should have gone on my list of worst fit, or at least worse fit.  Definitely not best fit.

Outplacement for Retreading Downsized Managers

When I left I activated Plan B as an independent contractor delivering outplacement group training sessions and coaching at two firms. 

For the second firm I held down the fort while the founder underwent heart surgery.  Even he recognized my heart wasn’t in his business and his pressure to sell more than to deliver his service helped me self-select out.  

Local Disk-drive Technology Company

I was much more interested in conceptualizing which trends — demographic, social, technical, economic, political — through their interconnectedness —would produce major opportunities for new products, services and careers. 

And threats for those asleep at the wheel.

Luckily I caught wind of a permanent opening at a local disk-drive technology company working for my former client who led their corporate university function. He was spearheading the introduction of continuous improvement and needed a director to manage facilitators from all functions.  

 “Give yourself a break; you’re solving a problem even if you’re not aware that you are.  This takes time.”

It gave me the opportunity to repackage what I learned up to that point time from facilitating teams, mentoring “non” trainers and develop my “reinvention and new knowledge creation” war stories like:

“What’s the most important thing you’ve learned?” she asked.  

“Take showers,” he said.  “Huh?” was her reply not quite sure if he was making fun of her or not.  He then explained the major breakthrough he and his team of co-conspirators couldn’t quite find was driving him nuts and keeping him at his incubator on many late nights.  

But, his phone rang.  It was his wife reminding him in that scolding way that only the loves in our life can that he was late for their date. 

He dropped everything he was doing in a panic and peeled out of the incubator’s parking lot. While showering to freshen up, something clicked in his unconsciousness or something he said, and it was like the world changing solution popped out as soon as the water hit his face. 

He grabbed a pen and his notebook even before toweling off.  His team couldn’t believe it.  His wife enjoyed their date together.  And the rest was history.

So shower more ofter.

Evidence

Random ones that make me want change my sign.

“5”  Steve McQueen (1930 – 1980): “The people around you may be too busy executing the action to pause and consider why they are doing it or whether there might be a better way. That’s where you come in — the witness with an objective overview.”  Aries 

Once you reach his stage in life, living in Sarasota, Florida, my dad told me it’s like every day is Saturday to which I added, “And, every night is Friday night.”  So Emma the Baroness as Father’s Day hostess always says she missed out on conversations around our outdoor bar and barbecue as she brings out snacks from the kitchen.  She’s busy in a hostess way, within the pandemic constraints we all follow.

“4” Steve Winwood, 71; Stevie Wonder, 69; Stephen Colbert, 56: “There’s a pang of longing for something different. You don’t have to be somewhere new to experience another place. You can create the effect with an alternate point of view.” Taurus 

Within our pandemic restrictions, you might enjoy what started out as a roadtrip from San Diego to the northern boarder of California and turned into regional stories of places to visit, places to live, and places where you invest.  It’s all there in just two of my 35 digital magazines — “California Tip to Tip” and “Western Skies and Island Currents”.

“4”  Steve Smith, 30: “When traveling to a new place, it helps to know the customs there. Places and people are the same in this regard. Each person has a culture, and learning another person will keep you deeply involved today.” Gemini

And, if you work for an employer the customs and culture you encounter vary by Organization Type and the Stage of Growth (or decline) that organization grows into.  This manuscript explores the four basic types and stages which attract people like you.  Stay tuned.

“3”  Steve Howey, 42: “Your humanity and the kinship of humans will be a strong theme of the day. You’ll regard your fellow travelers as partners, whether they happen to be your family, friends, co-workers or strangers.” Cancer

COVID restrictions preclude face-to-face family at today’s Father’s Day celebration like last year.

“3”  Steve Carrell, 57; Steve Martin, 74; Steve Wozniak, 69: “Watch, listen, study, contemplate… these are the directives for an interesting life. Your mental powers will be even brighter than usual to help you see deeply into simple things.” Leo

Sure, it’s what I do and it’s what led me to writing this manuscript.

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @knowlabs followers of one or more of my 35 digital magazines organically grew from 3911 to 4073.

Foresight

Quality-of-Life 

Long-Form

    • Saw the movie, didn’t realize that one of my favorite authors, Michael Connelly — his detective Hieronymus (Harry) Bosch book series and Amazon Prime series — also wrote, “The Lincoln Lawyer” which I just finished. Gotta tell you I can’t not see his lead character (Mickey Haller, Bosch’s half brother) as anyone else but Matthew McConaughey. 

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trip

Posted on

S3 E30 — Steal These TauBits, Please. It’s Only Fair!

No jealousy allowed.  Yesterday I confessed to swiping all the Holiday Tau I wanted. Why? I was only receiving  17%  of the total available Tau on any given day. So I was envious of the other 83%. 

“5”  Steve Zahn, 51: “While many scan the conversation for arguing points to dig into, you have better luck listening up for possible common interests. Bonus: Trying to see another person’s point of view is just good practice.” Scorpio

Hi and welcome to Saturday’s Episode 30 in Season 3 of  “My Paradoxically Normal Year” on this 17th day of April in the spring of 2021 — which is a three-year examination of how bits of wisdom changed during the “normal” pre-pandemic year and then in the pandemic year, and now months after.

“The Tau of Steves: What You Don’t Know Could Fill a Book”

Table of Contents

Previously from Season Three, the Paradoxically Normal Year

S3 E29 — Why 83.3% of the Time I Swiped Your Tau; S3 E28 — Why I Stole Your Daily Horoscope for a Year; S3 E27 — What the World Needs Now Before It’s Too Late; S3 E26 — Following Alice Down the Rabbit Hole

Related from Season Two, The Pandemic Year

S2 E30 — It’s Crazy. Why does Amazon Prime Work, but Netflix Doesn’t?; S2 E29 — Three Months That Changed the World; S2 E28 — Hosting Norwegian Zooms While Trump Eliminated the Virus in April; S2 E27 — Why I Have to Keep Leo da V on a Leash and So Should You

Related from Season One, The Normal Year

S1 E30 — Day 30 of My 1-Year Experiment; S1 E29 — Day 29 of My 1-Year Experiment; S1 E28 — Day 28 of My 1-Year Experiment; S1 E27 — Day 27 of My 1-Year Experiment 

Context

But, today I’m adding more to the Findings Section of the 1-year Natural Experiment’s Report.  These TauBits of Wisdom describe me well.  I can legitimately claim them (as can Emma the Baroness).

Scorpios (Oct. 24 – Nov. 21) Steve Zahn, Henry Winkler

Best Fit For Me

Work Organizations and Cultures

“Your research will lead you to concepts, next steps and, most importantly, people who can help you take them.”

Why did I pick it? 

If I’m true to myself (INTP / Idea Packager) and work on all of the Volume Two, Three, and Tau manuscripts at the same time,  I feel what I write about is truthful and useful and original.  And, by publishing to Patreon I can write freely and link to something else I wrote on my website and in my blogs. For instance I can work in the story about constant commoditization, how artistic work drives audiences to social media in a siren server kind of way.  And if that, then it means artists receive pennies on the dollar in royalties while the platforms thrive and grow in value.

“Knowing about new possibilities gives you more choices.  You could attain the perfect coach or mentor or, at the very least, find the book you need.”

Why did I pick it?  

Here’s what I’ve learned.  Listening to almost everyone else’s advice works for extroverts based on how their brains are wired — as I learned from “The Introvert Advantage: How Quiet People Can Thrive in an Extrovert World.” To just pick one passion project at a time, focus on it and complete it works for them.  But,  as an introverted INTP life story writer and idea packager,  my strength is associative or lateral thinking.  I know it is also my weakness in the extreme, so the best I can do is treat my passion projects as category buckets and fill them each a little as I go.

Legacy and Wisdom

“For you, intuition isn’t a part-time thing. It’s always engaged. Today it will be a significant driver for you.”

Why did I pick it? 

It suggests how our brains work.  How we navigate through life weighing facts, yet making the actual decision based on the best intuition and logic.  Passing that TauBit of Wisdom on to others who are like me may find it valuable too.

“Vitality follows those on the edge of the known.  Anyone doing what they know they can do is playing it too safe to feel successful.”

Why did I pick it? 

I’ve lived by the mantra in my career, “Anticipate, Innovate, Iterate and Excel” which leads to my theory about companies and organizations that practice it as a core competency — Paradoxy-Morons.  And, why I’m attracted to an organizations at the Reinvention stage of growth driven by Chief Reinvention Officers (CROs). You’ll notice  I began adding topics to the bottom of each day in the 1-year experiment that add to the amount of time to compose the day, but offer glimpses into broader possibilities: Tau, Trends (What’s Next), Short-Form (Where), Long-Form (notes from books), Progress and Procrastination, Speaking Volumes (1,2,3) and Banking and ATMs (Analytics)

Practical Projects

“Your story is more interesting than you think and spaced with valuable information and inspiration.  How and when you share it will be important.”

Why did I pick it? 

At first, I felt embarrassed by describing the horoscope angle, to this project, but nearing  the last 30-days I feel I’ve got some sound underpinnings in psychology and  neuroscience identifying parts, pathways and functions of the brain responsible to a large degree for reason and creativity. And if this, then that propels me into what the Volume Three’s Manuscript can become, or to an entirely other manuscript can become.

“It seems like good ideas are being snatched up all around you. Actually, they were snatched up long ago and are just getting reworked. Seek anticipated inspiration.”

Why did I pick it? 

This time frame over a year is unique enough that it might attract a following, but it allows me to link to something already written in a pre-COVID world just as it is ending.  How will fortunes and forecasts change over the next year? Tying people, places, things, ideas, information and trends together in new and original ways can begin to answer the questions with new ideas. The real work of an idea packager is anticipating new and novel ideas partially hidden in patterns driven by trends or forecasts.

Evidence

“5”  Steve Zahn, 51: “While many scan the conversation for arguing points to dig into, you have better luck listening up for possible common interests. Bonus: Trying to see another person’s point of view is just good practice.” Scorpio

Today, should I pick it? 

Emma the Baroness and I are hosting longtime friends who traveled with us to Italy, but have moved twice, returned to California, but have returned to sell their house while pulling up stakes for good to live in Arizona. We disagree on their choice of watching Fox News and the perceived unfairness of business closings located next door to each other, enjoyed the other 99% of the evening catching up. 

Random ones that make me want change my sign.

Hi Steve. It’s easy for me to agree with your Holiday Tau today and I’ll include it in my bucket for Legacy (Volume Three Manuscript).

“5”  Steve Jobs, (1955 – 2011): “There is no how-to manual for what you are trying to accomplish today. The most important thing is that you know what you’d like your desired outcome to be. Send that star to the high heaven to guide the journey.” Pisces

Thanks, Harv.  I feel your TauBit of wisdom echos the first description of me listed under Practical Projects.

“5”  Steve Harvey, 62: “There’s so much you know that people will want to learn from you, but this is going to happen over a long period of time. You’re wise to be a little mysterious and give out one nugget of wisdom at a time.” Capricorn

What’s Going On …

Literally Bottled and Set Adrift from KnowWhere Atoll 

    • @KnowLabs suite of digital magazines jumps from 7930 to 7981 organically grown followers

Foresight

Quality-of-Life 

Long-Form

    • “Consilience: The Unity of Knowledge” by E.O. Wilson, an entomologist who studied colonies of ants for their insights.  But didn’t stop there, according to The Wall Street Journal, “A dazzling journey across the sciences and humanities in search of deep laws to unite them.” 
    • “True Believers,” the novel by Kurt Andersen (which seems to precede Fantasyland)? I like how he goes back and forth from now to the ‘60s in which the main character is writing a memoir, but needs “Okays” from her friends who had been hiding a secret for 40+ years that could ruin their careers?  Like, what’s my equivalent
    • “Disappearing Through the Skylight” by O.B. Hardison, Jr. which proceeded “Consilience” by a decade.  Hardison’s been described as a polymathic renaissance man who wrote, “… Nature has slipped, perhaps finally beyond our field of vision.”  What does it mean for “… science, history, art and architecture, music, language, ultimately, for humanity”? This one provides missing chunks of understanding where we came from and where we’re going.

Image Credit: Wikimedia Commons

Inspired by: Holiday Mathis – Creators Syndicate

CENTER FOR KNOWLEDGE CREATION AND INNOVATION

The Knowledge Path | Know Laboratories | Knowledge Banking | Knowledge ATMs | Western Skies and Island Currents | Best West Road Trips

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